Easy to Use and Functional
Pretty good overall
It is slightly less expensive than what I was paying previously, but the negotiated rates for credit cards must be a higher percentage than my previous merchant service provider. I expected to be saving more than I am.
The rates for the card processing is higher than my previous provider.
Payment Depot easy to use, fair pricing
staight forward terms
simple contract terms
reasonable pricing something affordable
not a lot of features
without authorize.net there wouldn't be a lot of options. i'd love to see some form of invoice that we could email. e often take deposits from customers across the the phone. i'd love to email a invoice
Best Merchant Software
Payment Depot: A review
Payment Depot Review.
Its not a bad payment processor
its good service and they use authorize but you can find cheaper alternatives almost anywhere that has one portal for everything.
the rates were ok at best but the support is there. Its nice to get a hold of someone right away when you need it and they use the authorize.net gateway which is good.
its horrible that you have to work with multiple portals when dealing with charges and chargebacks. No notifications of charge backs were even given to us and on top of that the rates were higher than paypal and other companies.
Not good for small businesses
When I first signed up, they were very helpful. Now my account mgr hardly answers my questions. Last year, before I was supposed to renew, they sent out an email saying their yearly fee was going up 25% for a new security feature. They did not say it was optional. However, after getting upset about the fee change for a service I felt I did not need, they told me I could have my old rate and said the extra service was only optional. That was a total scam. Not impressed with their lack of integrity. Don't recommend.
It is easy to use and integrates easily. Authorize.net is easy to use as well.
Their cost system doesn't work well for really small businesses by the time you pay the yearly fee and monthly cc charges.
Excellent Cost Savings
Excellent support when needed, very few issues with terminals.
Significant cost savings from their clear approach to interchange billing + an annual fee.
Amex setup not supported for our industry unless we go directly to Amex, and the rates are horrible direct with Amex. You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.
Payment Depot is Great!
My processing fees are lower than most other businesses. The customer service has been amazing!
The cost savings initially attracted me to Payment Depot, however, they have been so easy to work with and had superb customer service. They have eve helped guide me in switching over to a new POS system. I couldn't recommend them more!
I only wish I could easily directly process online with pd.
Overall Pretty Good
Overall its good. Customer service there is more about trying to get you off the phone rather than helping. Sometimes answers arent known so they have to ask someone else. Rates are ok but chargebacks are a pain to deal with.
It uses authorize.net and the rates are comparable.
You have to go to multiple sites to get information on chargebacks.
Great Credit Card Processing
Credit card Terminal
One of the few
Vendor services are generally a thorn in the side of business owners. Hidden fees, dishonest price quotes that don't reflect your final bill, the list goes on. I have been very pleasantly surprised with Payment Depot. They are one of the good ones in a field or predators.
I haven't had any problems with the service that customer service hasn't correctly almost immediately and happily. That said, I don't have any complaints.
Straight-forward Payment Processing
Payment Depot Opinion
Overall very happy with Payment Depot
Lower your payment processing costs
Lower processing costs for credit card payments. You can save a lot of money by using their system. We did extensive research and found theirs to be the lowest cost.
The web portal is a bit clunky, and not user-friendly. They did just update it and it is much better, but still not super easy.
Payment Depot Review - 2018
Great tracking record
Our company has been using it for a couple of years and it has really helped our productivity
I have been using this to keep track of our patients transactions and the best part are the filters they let you put in when searching different transactions
More options on filters for each transactions would be better to know when we are looking for a specific transaction