Payment Depot
The nation's only wholesale credit card processing rates
4,7 /5 (57 reviews) Write a Review!Great company
Pros
Simple set up, works well and has a fair cost compared to others
Cons
Nothing. I have had no issues with the service
Great Value
Pros
No surprise fees. Less than 1/2 the cost of my previous processor and statements that are more clear. Daily deposits match the settlement amount.
Cons
The receipts that print out are longer than necessary.
Easy to Use and Functional
Pros
Ease of use - its very functional and relatively easy to understand.
Cons
(I know its about security) but in my situation I have to sign in too often in a day.
Pretty good overall
Pros
It is slightly less expensive than what I was paying previously, but the negotiated rates for credit cards must be a higher percentage than my previous merchant service provider. I expected to be saving more than I am.
Cons
The rates for the card processing is higher than my previous provider.
Payment Depot easy to use, fair pricing
Allowed us to cost effectively take credit cards
Pros
Easy to Use
Easy to integrate into website
Cons
A little cumbersome when a customer is on the phone
staight forward terms
Pros
simple contract terms
upfront pricing
reasonable pricing something affordable
Cons
not a lot of features
without authorize.net there wouldn't be a lot of options. i'd love to see some form of invoice that we could email. e often take deposits from customers across the the phone. i'd love to email a invoice
Best Merchant Software
Pros
It was the best deal of any credit card merchants in the business.
Cons
There can be some confusion as to who to call with a support question.
Payment Depot: A review
Pros
Great documentation, terrific customer service, low low low prices. It's my go-to for payment processing.
Cons
Their portal is a little simple in terms of aesthetic.
Payment Depot Review.
Pros
Low rates, great customer service. Haven't had any issues since starting to use it.
Cons
Website UI is a little confusing at first, a bit harsh on the eyes.
payment
Pros
easy to use, no glitch, fast , efficeint
Cons
nothing, works great, no problems, like it
Its not a bad payment processor
its good service and they use authorize but you can find cheaper alternatives almost anywhere that has one portal for everything.
Pros
the rates were ok at best but the support is there. Its nice to get a hold of someone right away when you need it and they use the authorize.net gateway which is good.
Cons
its horrible that you have to work with multiple portals when dealing with charges and chargebacks. No notifications of charge backs were even given to us and on top of that the rates were higher than paypal and other companies.
Not good for small businesses
When I first signed up, they were very helpful. Now my account mgr hardly answers my questions. Last year, before I was supposed to renew, they sent out an email saying their yearly fee was going up 25% for a new security feature. They did not say it was optional. However, after getting upset about the fee change for a service I felt I did not need, they told me I could have my old rate and said the extra service was only optional. That was a total scam. Not impressed with their lack of integrity. Don't recommend.
Pros
It is easy to use and integrates easily. Authorize.net is easy to use as well.
Cons
Their cost system doesn't work well for really small businesses by the time you pay the yearly fee and monthly cc charges.
Excellent Cost Savings
Excellent support when needed, very few issues with terminals.
Pros
Significant cost savings from their clear approach to interchange billing + an annual fee.
Cons
Amex setup not supported for our industry unless we go directly to Amex, and the rates are horrible direct with Amex. You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.
Payment Depot is Great!
My processing fees are lower than most other businesses. The customer service has been amazing!
Pros
The cost savings initially attracted me to Payment Depot, however, they have been so easy to work with and had superb customer service. They have eve helped guide me in switching over to a new POS system. I couldn't recommend them more!
Cons
I only wish I could easily directly process online with pd.
Overall Pretty Good
Overall its good. Customer service there is more about trying to get you off the phone rather than helping. Sometimes answers arent known so they have to ask someone else. Rates are ok but chargebacks are a pain to deal with.
Pros
It uses authorize.net and the rates are comparable.
Cons
You have to go to multiple sites to get information on chargebacks.
Great Credit Card Processing
Payment depot has been great and I would recommend them to anyone needing to process credit card payments
Pros
Payment depot had fair upfront fees. Good online reporting via Clover website as well.
Cons
I wish there was a better way to process online payments
Credit card Terminal
Pros
Easy to use. Never had a problem. Customer service is friendly and always resolved problems right away.
Cons
Did not come with a pin extension for the customer.
One of the few
Pros
Vendor services are generally a thorn in the side of business owners. Hidden fees, dishonest price quotes that don't reflect your final bill, the list goes on. I have been very pleasantly surprised with Payment Depot. They are one of the good ones in a field or predators.
Cons
I haven't had any problems with the service that customer service hasn't correctly almost immediately and happily. That said, I don't have any complaints.
Straight-forward Payment Processing
Pros
Flat-rate processing that is easy to understand, and customer service that is friendly and readily available.
Cons
So far I have not had any disappointments with Payment Depot.
Payment Depot Opinion
Pros
Ease of use and low per transaction fees and we get our money deposited VERY quickly, thank you!
Cons
The price I pay yearly seems to always increase.
Overall very happy with Payment Depot
Pros
Set up was extremely smooth. Easy to use
Cons
No special notification for auto payment
Lower your payment processing costs
Pros
Lower processing costs for credit card payments. You can save a lot of money by using their system. We did extensive research and found theirs to be the lowest cost.
Cons
The web portal is a bit clunky, and not user-friendly. They did just update it and it is much better, but still not super easy.
Payment Depot Review - 2018
Pros
It was seamless and easy to use. It integrated well with my existing software.
Cons
Making changes to the payment methods available was very difficult because various parties needed to be involved and that was no instructions indicating how to easily do so.
Great tracking record
Our company has been using it for a couple of years and it has really helped our productivity
Pros
I have been using this to keep track of our patients transactions and the best part are the filters they let you put in when searching different transactions
Cons
More options on filters for each transactions would be better to know when we are looking for a specific transaction
Best Credit Card Processing service
Great experience from beginning to end. No problems what so ever.
Pros
Ease of use. I can log in to my account online. I could use my existing terminal.
Cons
The font is smaller and it uses a lot more paper.