Repsly

4.4 (124)
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Control execution in the field. Take back the shelf.

Overall rating

4.4 /5
(124)
Value for Money
4.4/5
Features
4.3/5
Ease of Use
4.5/5
Customer Support
4.5/5

93%
recommended this app
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124 Reviews

Byron
Byron
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for rep to office communication

Reviewed on 2016/08/23

This app is great for tracking out outside reps. It is also great for sharing data collected in the...

This app is great for tracking out outside reps. It is also great for sharing data collected in the field with our inside team! Helps us streamline our communication process!

Pros

Very easy to use. Keeps everything easily accessible throughout our company.

Cons

GPS feature can be a drain on cell phone battery life.

Felipe
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Felipe DeMarco

Reviewed on 2021/01/14

When we do have issues or when Repsly has any updates alerts, they are very prompt with assisting...

When we do have issues or when Repsly has any updates alerts, they are very prompt with assisting us with any issues.

Pros

We love the fact that the pictures are stored in every retailer visited and we can reference at any time. Also, great feature to edit retailer information to where we can add buyer's, owner's and other store personnel. Very great tool to also add any new locations.

Cons

It would be great to somehow add a picture ( schematics ) to our customized forms that we create for each of our brands. This way our team can easily see the proper schematic when they upload a desired form. Sometimes WIFI is very poor in these retailers that it takes them a while to upload these images from our Google Drive or Dropbox accounts. We do encourage them to save them in their pics folders but that's not very efficient.

Alex
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Alex L. Review

Reviewed on 2016/07/20

Not a bad CRM. I would love if it showed on daily app you rmiles at EOD. MY APP CRASHES EVERY SO...

Not a bad CRM. I would love if it showed on daily app you rmiles at EOD. MY APP CRASHES EVERY SO OFTEN AS WELL.

Pros

ease of use. checking in and out

Cons

bugs in the app software, and the mileage thing

Response from Repsly

Thank you so much for the nice words Alex. We have a rigorous quality assurance process here at Repsly, but in the rare event that a bug does slip through, our Dev team typically squashes them very quickly. If you do run into any trouble, you know Matt is here to take your call!

Verified Reviewer
Overall rating
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Can’t work without Repsly anymore!

Reviewed on 2018/08/14

Pros

Repsly is very user friendly. Even if you aren’t a tech savvy person, you should be able to get the hang of Repsly after a short demonstration.

Cons

On very rare occasions, the software will get stuck loading on the screen when you first open the app. After restarting my phone or contacting the fantastic customer support team, the problem always gets resolved.

Response from Repsly

Hi there! Thanks for the kind words and positive feedback. We have flagged your issue of load speed to our product team. Glad to hear you've been able to get help from our support team.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Repsly conveniency

Reviewed on 2018/08/21

Convenience and easy to always go back and see where you excel on your job

Convenience and easy to always go back and see where you excel on your job

Pros

It is easy keep track and record of your work at all time

Cons

Your employer can actually see your work

Response from Repsly

Hey there, thanks for your positive feedback!

Davor
Davor
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent program (app) for online orders

Reviewed on 2016/08/25

Excellent program (app) for online orders , and monitoring of sales,
easy to use, best management...

Excellent program (app) for online orders , and monitoring of sales,
easy to use, best management solution monitors field reps and manages the data they collect.

Pros

Excellent program (app) for online orders , and monitoring of sales,
easy to use, best management solution monitors field reps and manages the data they collect.

Verified Reviewer
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Sales Team Management Tool

Reviewed on 2018/08/17

management of team has become a lot easier. saves my time so i could focus on other important things

management of team has become a lot easier. saves my time so i could focus on other important things

Pros

Gives a lot more transparency, record keeping is easy

Cons

Integration with popular ERPs is not there.

Response from Repsly

Hi there, thanks for the great feedback! We've informed our product team of your request for more integrations.

Verified Reviewer
Overall rating
  • Industry: Consumer Goods
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Good if used correctly

Reviewed on 2018/08/14

Pros

Great way to find places that you know are on your customer list. Good for when you're traveling and working.

Cons

A lot of times it doesn't seem like the gps is correct. Have to physically search for some places.

Response from Repsly

Hey there! Thanks for the feedback. We're happy to hear Repsly makes working while traveling easier. We've informed our product team about your issue with GPS. Feel free to contact [email protected] if this is a recurring issue.

Verified Reviewer
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Affordable and useful

Reviewed on 2021/08/11

This helps us see how our product is represented at the retailer level. In the past we've had to...

This helps us see how our product is represented at the retailer level. In the past we've had to email photos and compile, now everything is available easily with location tags for organization

Pros

This app makes it fairly easy to keep track of all your reps and their plans for the day. Easy to see where someone has been and photos of what they saw in the stores.

Cons

not many cons to this app with the exception of truly having to train individuals that are not that tech savvy. We have a wide range of ages and tech knowledge in our rep base so there were some people that required quite a bit of help at first

Bri
Bri
Overall rating
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for sales reps

Reviewed on 2016/08/24

Great app. Simple and easy to use. I hate crms and this one made using one a breeze. If you like...

Great app. Simple and easy to use. I hate crms and this one made using one a breeze. If you like simple way to track and keep notes it's perfect.

Pros

Easy to use.

Cons

No auto gps

Sarah
Overall rating
  • Industry: Retail
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great sales force app that's easy to use

Reviewed on 2016/07/21

Our sales team is not your traditional sales team - they don't just take orders, but they are...

Our sales team is not your traditional sales team - they don't just take orders, but they are actually an operational support team for our stores and as such need to report on a variety of issues, most of which are qualitative. Repsly is flexible enough to be able to meet our needs, and most importantly the ease of use is second to none!

Pros

Very user friendly and intuitive, works offline (very important for remote places with no Internet access) and can give you an overview of any point in time with just a click on a button

Cons

While I understand the importance of data integrity, I do wish there was a "super administrator" power to delete places because unfortunately some of our reps have overtime duplicated places or added incorrect places which does dilute the overall database.
Also, because they are only forms, there is no analytics to them, so for instance you can't calculate results automatically. Having said that, however, the export function is incredibly easy so it's just a matter of having good Excel skills.

Response from Repsly

Thanks Sarah! In regards to analytics on forms, you should check out our new reporting features if you haven't already! They automatically report on all the forms you've created for your reps in the field. If you have any questions, feel free to reach out to Duncan if you have any questions.

Mariam
Overall rating
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An essential part of your business

Reviewed on 2016/07/21

My team started using Repsly 2 years ago. Before, no such experience existed in a company. No field...

My team started using Repsly 2 years ago. Before, no such experience existed in a company. No field monitoring reports and just very simple Excel format Customer database. Nevertheless , the app was caught up by team with high enthusiasm and now, as we have lived 2 years with Repsly app, it seams unreal to have something else and thinking of previous times when we were not able to monitor our field so effectively, sounds like something impossible and did not exist at all.
Repsly is very high recommended app from our side.

Pros

Simplicity of interface.
Very fast information synchronization possibility.
Forms creation smart procedure.

Cons

Yet, there is no possibility to filter Places by Representative. But I'm sure it will be added in the future.

Response from Repsly

Thanks Mariam! We'll share the request to filter places by representative with product management.

Mihovil
Overall rating
  • Industry: Food & Beverages
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Repsly - a great CRM tool

Reviewed on 2016/07/21

I use Repsly in various occasions. From checking field execution of our field staff via photos, to...

I use Repsly in various occasions. From checking field execution of our field staff via photos, to checking distribution of our products. It really is easy to use, so you don't need any formal education/training, everything you need to know to work with the product can be explained by your co-workers.

Pros

Ease of use! And mobile app is really customer-friendly too, so when on field, it can be used with same ease of use.

Cons

I think that it is time for your developers to go to the next stage, and offer us something new, now when everything seemes to work fine.

Response from Repsly

Thanks Mihovil! We noticed you're still using classic Repsly app. We recently came out with "Repsly Mobile CRM", which you can find in the app store. It has tons of new features, so be sure to let us know what you think!

Jackie
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent mobility tool

Reviewed on 2016/08/24

I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user...

I have recommended Repsly to all of my clients who have a mobile workforce. It is incredibly user friendly and customisable. It has changed the way organisations gather information in the field and react to changes in the marketplace that are made visible by Repsly.

Pros

Easy implementation with no system integration requirements.
App is user friendly and constantly updated.

Cons

The biggest con for South Africa is the exchange rate, which is unfortunately out of our hands.

Jon
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Use Repsly daily

Reviewed on 2016/07/20

We enjoy using Repsly on a daily basis. Looking forward to being able to change some of the items...

We enjoy using Repsly on a daily basis. Looking forward to being able to change some of the items that we are looking for on our dashboard.

Pros

Real-time. I had a buyer call me while at lunch, and I was able to go in on my phone, and send him a picture from the store he was requesting that my rep had just visited 2 days prior. I literally had the pic in his email about 3 minutes after he emailed me.... priceless.

Cons

Sometimes when hitting the back bar you have to start your search over as it goes back to the beginning rather then what you have already filtered to.

Response from Repsly

Great feedback Jon! We're really proud of our new reporting feature that's in the process of being released, and it's sure to evolve very quickly in the near future.

Rory
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Peace of mind

Reviewed on 2016/07/21

My market is geographically diverse. The Repsly system allows me to monitor my sales force and...

My market is geographically diverse. The Repsly system allows me to monitor my sales force and merchandising activities with ease. It has made an immediate impact in on shelf avaialability which translates to better sales. Money well spent.

Pros

Ease of use. Geo Tagging.

Cons

It is priced in US dollars, my currency moves wildly against the Dollar so no consistent cost.

Response from Repsly

Thanks for the feedback Murray!

LJ
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Sales Field Service Option!

Reviewed on 2016/07/20

We use REPSLY for our field service actions (Merchandising) with great success. We believe this app...

We use REPSLY for our field service actions (Merchandising) with great success. We believe this app is truly a great option for this specific needs.

Pros

The PROS of Repsly are listed below:
- Ease of Use
- GPS & Map activity Tracking
- Calendar Schedules
- Forms

Cons

The CONS of Resply from our point of view are listed below:
- Does not have Catalog for Sales (Orders)
- Does not have a robust Sales Tool section (Promotions and Offers)

Response from Repsly

We're glad you're finding Repsly to be a useful tool for your merchandising team LJ!

Tetsuro
Overall rating
  • Industry: Import & Export
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simplified Reporting!

Reviewed on 2016/07/21

From having SAGE CRM, Repsly has been a lot easier on our sales guys when it comes to reporting and...

From having SAGE CRM, Repsly has been a lot easier on our sales guys when it comes to reporting and management can easily trace their activities.

Pros

The simplicity of managing the sales rep.

Cons

There is no 1 button solution to organizing a report. I assume some developments has to be done.

Response from Repsly

Hi Tetsuro, our new reporting dashboard gives you a quick way to organize all your forms and analyze the data collected within them. Check it out if you haven't already, and get in touch with us if you have any questions!

Shawn
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good Field App

Reviewed on 2018/09/05

the positives outweigh the negatives

the positives outweigh the negatives

Pros

Forms can be created to make what needs to be done a lot easier and to the point

Cons

glitches and sometimes you can do one thing one way and have a different outcomes, can be inconsistent

Response from Repsly

Hi Shawn, thanks for your input! We have made significant bug fixes since September 2018 which should improve your user experience. Please visit our Knowledge Base for more improvements updates https://knowledge.repsly.com/hc/en-us

Tabatha
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great app and excellent field tool

Reviewed on 2016/07/20

Very helpful and friendly staff to help with questions, always willing to hear feedback on...

Very helpful and friendly staff to help with questions, always willing to hear feedback on opportunities to enhance the program, and very user friendly.

Pros

Ease of use and the fact that the information is easily exported and compiled.

Cons

Some features- like the inability to upload multiple photos at a time- can make the app a little tedious at times.

Response from Repsly

Thanks so much for your feedback Tabatha, we'll keep you updated on new features!

Teo
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Repsly review from every day user

Reviewed on 2016/07/22

Very easy to use, provides all business information about our field representatives and their...

Very easy to use, provides all business information about our field representatives and their job.
AAAA+

Pros

That you can get every single information you want in just couple kliks with your mouse.

Cons

There is not such a thing.

Response from Repsly

Thanks Teo!

Jeff
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Mobile CRM for a Good Price

Reviewed on 2016/07/30

The sales team uses Repsly to stay organized and keep track of contacts and where they are in the...

The sales team uses Repsly to stay organized and keep track of contacts and where they are in the sales cycle.

Pros

Easy to use in the field

Cons

The reporting is hard to use. They just upgraded it and I haven't tried the new version.

Response from Repsly

Thanks Jeff!
If you'd like a personal walkthrough of the new reporting, we're more than happy to give one, we're pretty proud of the new interface and features.

Mario
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Repsly is Excelent service and it is helping my Sales team Organize their work much better

Reviewed on 2016/07/20

The interface is very straight-forward and easy to use and efficiently quick, which is a huge plus...

The interface is very straight-forward and easy to use and efficiently quick, which is a huge plus - reps cannot complain that it takes too long to submit forms or check in, or that they do not understand how to use it.

It would be useful (at least for those I am overseeing) to have location tracking be mandatory in order for the app to work. We have some reps who like to pretend that the tracking magically turned off. If they can't use the app without tracking being on (and using the app is required), then this would eliminate that problem.

Response from Repsly

Thanks for the feedback Mario!

Suzana
Overall rating
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great auditing tool

Reviewed on 2016/07/21

We use REPSLY to manage 50 brand ambassadors nationwide. They execute our in-store demos &...

We use REPSLY to manage 50 brand ambassadors nationwide. They execute our in-store demos & merchandising visits at our 3000 accounts. REPSLY helps gives us visibly in the field & helps audit our team at the same time. It's very user friendly & customizable to our needs.

Pros

User Friendly
All-in-one

Cons

Wish it had the ability link with quick books

Response from Repsly

Thanks for the great review Suzana! We added Quickbooks Online full integration not too long ago, if you'd like some help getting it set up please feel free to reach out to us.

Eugenio
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Store Check Sales

Reviewed on 2016/07/20

It's been very helpful for our merchandising business. We can download the reports in a very quick...

It's been very helpful for our merchandising business. We can download the reports in a very quick timely manner.

Pros

The GPS and the reports

Cons

The download of the reports can very few filters

Response from Repsly

Thanks for the feedback Eugenio!