Pingboard Reviews

Allowed us to scale our org chart process out of powerpoint and into something dynamic and easy to use

I'd like to be able to customize weekly emails to employees and what information you can see in what views- like instead of seeing the start date of employees on the 'teams' view i'd like to be able to see location.

It's great to have an at a glance look at who will be working on a given week. Pingboard gives us better awareness than Google Calendar can, so we can plan accordingly.

There are some weird, nuanced bugs. It's easy to accidentally place yourself on OOO for today with no way to edit it since it's considered the 'past'. It would also be great if Pingboard interacted with Slack. I've often wished my status in Pingboard could be reflected in Slack to make things more smooth an automated.

The ability to manage the TO for a dynamic organization. The ease with which you can integrate new team members into an existing workforce.

Desktop app is not my favorite, but the mobile application is awesome!

I like Pingboard because it helps me know when coworkers are out of the office (assuming they actually use that feature), and when there's a new employee I can hop on and check them out. We are also big on celebrating birthdays in my office so I like that I can go on and see everyones birthday.

Sometimes I get confused when going to put in a new status but that's all really. Overall it's easy to navigate

You can schedule time away from the office and pick from a handful of reasons.

The homepage does not provide much useful information.

The birthdays and work anniversaries home screen!

Incomplete profiles and ways to post videos not just pics

PingBoard is really helpful in an organization like TurnKey where there is a lot of personnel that lives all over the country. It makes it easy for me to find the right person and get in touch with them quick and efficently. It also helps you feel like you know them a little bit better with there bio and things they like to do.

Not everyone fills there Pingboard out fully and some people don't update old information.

We use this in our office, and it creates a Easy to find and use Org chart for the company

It does cost quite a bit to use the software and if you upgrade to a larger company it gets more costly.

Anytime I'm in a jam or need to contact someone that I'm not fully aware of their name or position Pingboard swoops in and saves the day!

Nothing really, it's never disappointed!

Org chart is the major thing for me, since I use it to learn about the team's scopes and hierarchies.

No cons at the moment, I mostly use it to find people and it's been serving me well for that.

The best aspect of Pingboard is the ease of onboarding, implementation, and management of the product. We can stand up new, complicated organizations in about an hour. The users love it, and it is immediately publishable.
Also, the ability to have multiple versions of the org chart that you can keep hidden, in draft, allow for the management team to collaboratively work on org design without the hassle of sharing ppt or visio slides, using tools like SharePoint, etc.....

I really do not have anything negative to say about the solution.

1. The org chart visualization is absolutely great and considering how fast it loads, I love referring back to it all the time.
2. Integration with Google Calendar is great! Single place to provide your Out of Office status and you're done!

1. "Out of Office" option is a bit hidden, I wish there was a way to set an out of status state from my profile page itself; instead of going to the overall "Out of office" page.
2. It sometimes takes a while to see the title/report structure changes on Pingboard but I doubt this is related to Pingboard itself but more like how the data is fed into it.

Pingboard is so simple to use for both admins and end-users. They make regular improvements to help integrate with other apps, to the org char user interface, and to the overall feel of the product. It feels like their engineering team is really on top of things, we've had very few issues with the software.

As much as we love the product it is priced a little high. I would love to see more integrations with HRIS systems and other tools for the price asked for. At the end of the day it's the perfect team directory! Their API is awesome and easy to use which has helped me get around the lack of integrations with a few other products we use.

Single source for clear photos and information about your coworkers. I like being able to check my teammate's start dates, birthdays, job titles, or upcoming vacations from time to time. The Slack integration is helpful to know what's happening across your entire organization for the day.

- Some individuals didn't have photos of themselves
- I often want to sort people by start date so I can see the newest hires.
- It's another piece of software to keep track of. For example, when I submit PTO, I have to submit it in payment software, put it on my calendar, and then add it to Pingboard.

It makes finding info about unknown or new coworkers super easy. I can share what I know about the company, information about myself and when I'm going to be out of the office.

The software is only as helpful as the information that's put into it. Coworkers that I was on the same teams with were appearing on a different team in the system because they had a different name they had entered.

I'm a pingboard admin, it's helpful to see people's personal preferences when putting together something person (an anniversary or thank you gift for example). It's also helpful to track where co-workers are and quickly see their contact info.

As an Executive Assistant who supports 2 Executives, and has a separate Manager-- it would be helpful if my notifications for time off went to all three of them.

Separately, the Executive I support has asked me to log his time off in pingboard for him, but I can't because you need to sign on through Google. If we were able to sign in with just a username and password I could sign in for him and do it.

I like how simple Pingboard is. We have other software that overlaps with a lot of the features in pingboard but our org has yet to migrate from using Pingboard for the Org Chart and Out of Office.

I like how simple the features are but I feel like there should be more care or attention to detail on the the very few actions a user can take. Most people are using Pingboard to update their status. I have to click on way too many things to update that. Why not just have a quick way to update your status the moment you visit pingboard?

As our company continues to grow, Pingboard has allowed me to keep updated on "who's who". I like how quick and easy it is to see who manages who, and what departments certain people are on.

I also like the weekly email I get each, telling me who's on vacation, traveling for work, and who has an anniversary. Great conversation starters in the kitchen if I see them on a Monday.

I have not found a way to stay signed-in when I go to Pingboard. It always asks me to "sign-in with Google". For how much I use it, I wish I could easily navigate to the homepage without this step. I also wish there was an easier way to update the company on my status (vacation, business travel, etc). I often forget to update Pingboard when I go on vacation.

We have a large employee base. I love how it interfaces with Gmail. Everytime I register a new employee with an email address, it sync's to Pingboard. It is an excellent way to see what department people belong to, and to put a face to the name. It's great that I can also assign them to 2 different departments if I need to. The staff loves getting the weekly emails showing who has a birthday and anniversary.

In Employee Profile, I wish some of the sections I've added such as "HIPAA Training" ect, could only be edited by an admin member, but still visible to the employee so they know when they need to do their annual training.

The integration of photos with names is my favorite aspect.

I wish the directory would load all names immediately for search functionality.

I love how easy it is to look someone up in my company and be able to get there info right away! I work in the marketing department at my company and when I need to get ahold of someone, I quickly type in their name and all there contact info is right there! I use this tool at least 10 times a day, thank you for making my job easier Org Chart!

I have nothing negative to say about this software.

I love that I'm easily able to find the people I'm looking for. I also love the feature of visitors being able to ping someone from the front desk. Easy to use and easy to notify others if you're out of the office.

Not sure if there are any cons.

I love that we are able to keep track of our employees and the information we need to care for them well. If employees use the features, we are actually able to see who is in the office, work anniversaries, birthdays, etc. - it's great! I also appreciate the Org. Chart feature as well, as this is how we visualize the structure of our company, and it is easy to edit.

I wish there were even more reports that could be run to see who is sick, working from home, on vacation, etc. and how often they are doing this. But overall, I love the software.

I like that I can easily use the app to update vacation time or sick time as I'm heading out the door to drive home when I'm not feeling well. It's easy to update employees on my plans for the day and easily syncs with Slack.

It would be nice if it could track that Saturdays and Sundays are not valid vacation days. Then we could put a range in that included a weekend for taking vacation days.

org chart and status screens are very intuitive. app is good.

SAML authentication session times me out too quickly for my taste (I don't use it on a shared computer) but it's a minor quibble and not an actual issue with pingboard itself