Asset Panda Reviews

We had control over our basic database schema from the beginning. Asset Panda looks and feels like a turn-key inventory solution to our users, but we designed and built how it works for our own custom and niche needs, without a developer and without expensive licensing and hardware. If you factor in those costs to achieve the same control and quality that Asset Panda achieved out of the box, it easily pays for itself.

Some of the features built for everyone are forced on everyone. Session timeouts that are way too fast have been a problem. If it times out while viewing a report, it will take you back into that report with no way out instead of just taking you to your default list view. More complex searching in the List View is lacking right now. You can get complex with reports, but you can't run actions on reports' results. The good news is they've been very receptive and responsive to feedback. Not once have they said "this is how it works and we don't plan on changing it." which is refreshing. Most of our feedback is submitted for future feature requests.

The ease of customization for multiple fields and importing assets have been the most used and well planned out tools.

Currently the JAMF and Zendesk integrations leave much to be desired. I would love to see improvements made that allow these integrations to be used a more than they currently are.

Software is cheap, They have a mobile app. (kinda confusing to navigate), they have a webpage (kinda confusing to navigate as well). You at the very least get to speak to someone in the US versus a overseas call center.... But the support people only speak in jargon and hardly ever get to root of the problem.

Confusing web page to navigate. Support and Implementation team are a nightmare to deal with. They don't really breakdown or explain to you the issues in simple terms they just rush you off the phone and "fix the problem". Only training you will receive is from support from Texas via telephone who also cannot explain things in a proper manor. The explanations they do give are full or jargon and leave you more confused than before. I HATE this software! Its cheap but I guess you get what you pay for.

Extraordinary experience from working with an account administrator to execution trained professional. This will assist us with following our resources for day camps, studios, and other events. I don't see what is going on where this product wouldn't meet the prerequisites. It is inconceivably adjustable and permits you to record any kind of resource.

My main test is the absence of restrictive fields while performing activities.

GUI interface ease of use, accessible across multiple locations as it is web-based. Easy to maintain and update assets and customize fields.

We do not have any cons with the product, we find it to suit our environment and needs perfectly.

Easy to use and customized reporting that it

I hate that I forget my password since I only use it once a month I have to rest my password. so annoying that when you log in you are forced to reset your password.

i found the following features as most impactful:
- asset tracking
-asset organisation
- asset location finding using GPS
- anywhere tracking based on cloud.
- assets marked using e-signature
Yes the product is quite easy to use for:
- cloud based application
- mobile based asset tracking
- uploading pictures, documents and quotes of an asset
- tracking and adding of non-depreciable assets
-
Yes i was successfully able to implement the integration of the app/software/SAAS with my existing business processes quite smoothly and easily as i could set it up with a little self-help, effort, and online training guides..

I found the following features that were either missing or could be improved:
- search function could be improved
- confusing security sign in
- configuration of images
- mobile bar-coded scanner

I found the following features or aspects of the product that are difficult to use:
- impossible to know double posting of assets
- difficult to setup users
- organisation of images gets difficult
- problematic setup of SSO
- time-out settings
No, the integration of the app/software/SAAS with my existing business processes not so much difficult as i could set it up with a little self-help, effort, and online training guides.

1) Customizable features and intuitive interface2) Robust tracking and reporting capabilities3) Automated notifications and alerts4) Streamlined processes for disposal management, audit trail, work order management, document management, depreciation management, and asset lifecycle management5) Overall ability to enhance and improve asset management processes for businesses.

1) If you're not familiar with asset management software, you might find Asset Panda to be complex or difficult to navigate.2) Asset Panda can be more expensive than some other options on the market, which could be a drawback if you have a limited budget.3) While Asset Panda does offer reporting capabilities, some users may find them to be limited and may need to export data to external programs for more detailed analysis.4) If you prefer a desktop-based solution over a cloud-based software, Asset Panda might not be the right fit for you.

I love how easy it is to get started and setup your inventory. We have an easy time checking things in and out and reporting on the status as needed.

Sometimes starting fresh can be overwhelming, especially if you don't have something like an excel.

Assets tracking is the most basic and most important feature in the app which I used to be in the job

This one is easy for the company but difficult for the individual business like proprietor ship and also little bit high price

We love the ability to see all of our tools, search by type or specific tool, track where they are and/or who has touched them last.
The fact that our guys on site are able to use the phones or tablets they already had to complete the cycle counts for us was also great!

We like that we can create our own reports etc. but don't love that we've had to pay for support in building them after our initial implementation.
Our new customer success specialist [SENSITIVE CONTENT HIDDEN] has been really helpful with this.

My Favorite feature of this software is how easy it is to pull up the info you need from any device. The app works very well!

My least favorite part of the software is the look and design. It is a little out dated looking compared to other inventory systems.

When we rolled out Asset Panda within our organization we had help the whole way from the support team. We have used it for more than 2 years now not only for asset tracking, but for inventory management, and reservations. It has solved many headaches within our organization and saved countless hours, and even more money by helping us easily track location and status of equipment.

While Asset Panda does have many features, some of the features such as the reservation side of things is not fully optimized. The main feature set of Asset Panda is great (Asset tracking, and inventory management in our use case) but some of the "add-on" features are not as comprehensive and leave you wishing there was more functionality.

I was really impressed with how easy it is to import data into the software. I was also very satisfied with how granular the settings and features are. It allows us to customize exactly what we were looking for in an asset management solution.

The settings are so granular that it does have a learning curve. BUT the support, training and knowledge base already available does counter act this. Searching for a solution to any requirements should be simple.

We are a hire company that started using it to track asset movements, but now use it for fleet maintenance, work orders, staff time sheets, inventory, repairs tracking, plant road registrations all sorts of forms, reports and record keeping. A whole lot more than initially planned. We have been using this software for a year and now that we are starting to build up historical data throughout the program we are seeing more and more benefits.

We have had some issues with the GPS tracking side of things.s As a hire company one of our main uses we have is to have a map point of where our products are in many locations. There has been some workarounds to make it possible, but I think there could still be some improvements to be made in this area.

The software is very user friendly. As well, the customized reports allow me to create in-depth, and visual reports for the college administration. All of this is done with ease.

I would like to see more integration of the modules. As in when you upload your assets and there is a warranty field. I would like that to transfer over to the Warranty section.

Definitely barcode scanning with the mobile application; the software could not be easier to learn and use. Audit feature is really nice so the history of seeing how people screwed up what they did with an asset is right there. Nice repository for contract and warranty information.

Sometimes app barcode will scan successfully but item will show up as not in AP, but when you do a text search of the code you just scanned it will display. Software does not prevent people from entering information incorrectly or uniformly ("garbage in, garbage out"), but that is a personnel issue. As mentioned in the "Pros" piece, the software itself is remarkably easy to learn and use and takes little time if engaged with the process properly for moves/changes. Software does not seem to have a depreciation component for automatically calculating inventory values from year to year (helpful for finance divisions). Not sure what the calendar feature would be used for, but that's not so much a "con" as it is more of a Scooby Doo "RHUH?" question.

It is super simple to use for storing basic Asset information

Love the scanning capability using a smart phone and the app

Filtering assets makes for quick and nice reports for inventory management

I wish the label printing had more flexibility

I wish it would auto assign asset numbers when adding new devices

Perhaps some quick reports

This software is highly customizable, and has grown increasingly more robust over the last couple of years. It was easy for us to import all our old data and get started. We use it to track computer assets and inventory, and we have been able to tweak the setup to make it work better for us over the last 3 years as we learn more about what it can do, and what we need from the software.

There are some times in the screens were you can accidentally make changes to your whole inventory, rather than just a few items, and it's not really clear that would happen. They are working to improve that process, but that's been our biggest problem.

Our company has really benefited from selecting this software for our start up.
Everything can be built to your needs and some of our needs have been a little difficult. But our Implementation specialist and our Customer Success Manager have been incredible.
If you're reading this and are thinking about using Asset Panda, you really should. And on that note, you should REALLY ask for both of them to be the people that look after your account. There is some inside information for you.

We haven't really come across anything that has troubled us so far. Even being an Australian company and meeting with the team hasn't proven to be a problem, as we find a morning and a matching evening to have our discussions with the build team. They are always willing to help. This really shouldn't be in the "like least" section. But i guess it's something that might concern those of you that are outside the US, like we are.

The customization abilities of the software in general - also love being able to export and import assets via Excel spreadsheets

Some items can be tricky to find when you are trying to add, edit or remove certain things throughout the software.

The amount of customization is very useful, especially for us, as we are using this software in a rather unorthodox manner to track chickens as assets and their medical problems and treatments as support tickets. The ability to update fields on the support ticket side that update fields on the asset side is very useful in our setup.

We would like to see more connection between the asset and support ticket fields. Our current weight field sits on the asset side. Since we have a weight change action on the asset side and the medical ticket side, we cannot see a complete list of the weight changes in one action report. It would be very useful for a sorting function on the changes tab, so we could see all the current weight changes whether they originated from an action on the asset side or an action on the medical ticket side. The major complaint from our vet and animal staff is speed of data input. They are moving from chicken to chicken very quickly during their rounds of weighing and treating up to 400 chickens twice a day, so they feel every slight delay in responsiveness. They have also expressed a need for sorting reports by fields residing on the asset when the report is based on the ticket or embedded group side.

I like that you are able to design all aspects of the asset tracking functions for your company. I am able to customize the fields of data, types of data, structure of fields, who can access which features, and more to fit the needs of our organization

That I am not able to customize the reports easier. Also, that I do not have database access to simply write the queries myself. Also, I do not like that we are not notified of roadmaps for development and have limited input as to the features that are prioritized for our company. I understand that development has limited time and people, but would like to participate in a small customer focus group that meets quarterly to discuss the future of Asset Panda.

This software has a customization for any of your needs. Once I got used to the configuration tool and how fields and status' can link together I realized the sky is the limit. This also is beneficial in the long run regarding how processes and practices can always change, but now I have a solution that can change with us! I am fully pleased with the set up process, it only took 10 days. It probably would have only taken rep 2 days to do everything for me, but I kept changing everything on her. Which is a testament to the benefits of utilizing the implementation team at Asset panda.

This is just personal preference, but I wish things that I had a color code setting for would show up on the mobile app. Example: Available status is set to highlight in green, on mobile app it does not. Not a big deal for me though.

We like the flexibility to cater the software to our needs. We're using it in our Game Room for equipment check out and our Food Pantry to track the number allowed visits per individual and to make sure they're taking the correct number of allotted items per food category.

Because this was a unique use of their software, there were some struggles, but in the end, it's working for how our areas need to function.