Mind-bogglingly complete and powerful forms platform
Zoho Forms is refreshing surprise, offering enterprise-level power in data collection for free.
Everytime I think I've uncovered all the gems that Zoho has to offer, such as two of my favorites, Contact and Writer, I discover another one.
Don't think that Google Forms is the best free solution for complex forms out there. Zoho Forms beats it by a mile.
Zoho Forms offers unique fields not available on any other free platform solution. My favorites of these are:
The draggable progress bar
The Matrix Choice, offering the possibility of very complex responses
Zoho Forms also offers very cheap way to accept payments via Stripe, PayPal, 2CheckOut, RazorPay, starting at an unbelievable 96 bucks a year through Zoho Payments. This option is ideal for small online businesses.
Forms can be embedded into WordPress via a native forms plugin, which is still being updated. (I haven't tested it however. It's only got 3 stars on the repo.)
Forms integration is second to none. Includes Google Sheets integration and Zapier.
Adding fields can be a bit slow on underpowered machines. But that's about the only con I can think of.
Zoho Forms - Good for complex branching and branding
We were looking for solutions that went beyond the simple and free options from other forms vendors. Zoho Forms is pretty straightforward to use, but handles conditional branching well and does a good job of displaying results in a graphical format. You can also export the data for use in other analysis tools like Excel or PowerBI
Covers most question types, good options for delivery and embedding and nice results dashboard. Good solution when you need more than a basic questionnaire/survey.
Branding options are a bit tricky but mostly solved by embedding on a branded page.
Good for quick use
collection of data using Zoho forms
was easy to set up and use.
integration with Zoho crm was a breeze.
ease of use and simplicity in integration with Zoho CRM.
integrates well with workflows. and the published forms render well on all devices - web, mobile with responsive rendering.
possibility os restrictive sharing is a good feature that can be useful for restricted data collection .
publishing info back from Zoho crm was a bit of a challenge but this also was possible with some workaround.
Brillaint for generating leads
It helps me in generating the leads
The most helpfull thing i get from zoho forms is that it gives you an option of adding image in the order forms that helps our customer to select the product easily
Zoho forms don't have any major issues but some time when we share the link on social media some times it does't open correctly
Great tool to collect the customer data
My overall experience with the zoho forms is good. I am using zoho forms to collect the customer data and increase my conversions.
I have been using the Zoho forms to collect customer data from our websites. Users can quickly fill out their details, and we can use it for business needs. One can easily create a particular Zoho form and start collecting valuable customer insights which would have taken a very long time if designed with the backend languages such as PHP. One can import the data from the Zoho forms and upload it on the Zoho CRM for further processing.
One thing which I would like to mention here is that the User-interface of a Zoho web form is pretty simple. There is no back button on the zoho form after it had been filled to return back to a particular page.
For use with Zoho CRM
SO far so good. It has created a fair amount of automation regarding a tedious project so this is a time save overall.
It easily integrates with Zoho CRM and you have the ability to have it create/modify entries and display CRM fields on the form.
The trouble is you have to be a user when filling out the form in order to use the CRM fields. You also cannot access all entries in the CRM when having a new form entry create a record in the CRM such as Contact Roles
Zoho Forms - Fast way to collect data on your website
Zoho Forms is one of the fastest ways to design online forms and collect data from your website. Saves time and cost getting web developer to configure.
Drag and drop form builder
Handles common payment types
No coding required - copy and paste code into website
There could be more branding/design options.
An easy tool to use with Zoho's universe
It's very easy to ask your customers their satisfaction, what they like most or what they dislike about your products or services
Then you can connect these datas with Zoho Reports and make beautiful charts
Ease of use
It's like Google forms, you will recognize global shape so you will not be lost
Easy to connect it with the other Zoho tools like crm, mail, cliq
It's as flexible as you want so for the moment I don't remember something I disliked
Form Builder For Collecting Customer's Response
Either to collect customers' feedback or to collect new leads and prospects, Zoho Forms has been really a helpful tool for our business.
Zoho Forms is super easy to sign up, craft new forms or choose from existing templates and share it across various social media platforms, websites, and blogs for collecting customers' responses.
Though it offers form templates, the design option for form seems limited and most basic. Moreover, I would love to see more models that focus on lead generation.
Easy way to use and manage forms like you never thought possible
Zoho Forms is an amazing way to give a client or company control over their contact and feedback forms, and also allow them to use forms for simple shopping and payment gathering.
I LOVE how easy it is to not only get started making online forms, but also how easy it is to manage and expand those forms for ANYONE, even those with know website development experience. I use this system for customers that need to manage their own forms, or customers that use their forms for more than just contacting people - like eCommerce or appointments. The free version does a lot of stuff and is great for small businesses that need a little help, but the paid versions also do SO much more! The form builder is also AMAZING and unlike most others, allowing even a novice to make an interactive form.
The ONLY thing I don't like about this system is how expensive things can get once you outgrow the free version. There is a HUGE gap between the free version and the first paid version, not only in the number of monthly submissions but also the price is a bit high too.
Working well for my needs
Exactly what we need - full features, with automated tasks and notifications
Our company-wide goal this year was to get more efficient. Getting forms online has helped us make jobs and tasks easier for all employees - from salesmen to production workers. Anything we can do to save our guys time, ultimately benefits everyone. We're thrilled with Zoho Forms - it's simple to set up new forms and start using them immediately.
We wanted a form creator that allowed us to create different types of forms for internal use. We've got sales contact forms for our salesmen to use on the road when meeting new customers. We've got forms for our production employees to submit when they have damages. All the forms send automaticaion notifcations to the proper people, and are store in the easily accessible database online. This is exactly what we needed.
I wish they had more templates. We never use the exact templates, but use them and edit to fit our needs. The template selection is pretty sparse though, and would love to see more options.
Loved Using ZOHO forms for our event!
I really like ZOHO Forms!
We used ZOHO Forms as an RSVP to a Poker Tournament and Open house. I loved how easy it was to set up the original form for our guests and that we could use PayPal to have them pay for their buy in to the tournament and even donate to our chosen charity. Most important was the help we got from ZOHO Forms from support when we wanted to add a few features that were a little more intricate than the norm. Manish went over and above to help up get the form exactly as we wanted it. He was really professional and knew the software like he'd written it. His help was worth the cost all alone.
I think the help feature could be a little more user friendly and just a note that if you call ZOHO, there is no option for help with ZOHO forms. I had to choose the CRM option and get them to get me to someone that could help.
Zoho Forms are a great value add for field teams
We used zohoforms to help us gather and collect data in the field, without having to use paperwork and data entry staff.
Ease of use, easy to build forms and great resources to get started
Customer service took a little longer than expected, but were very helpful
Super easy to use form creater
I like how easy it is to use this form, I like how inexpensive it is to get 1000 forms and design customization. I love how easy it is to add to a website or blog
I wish this form had more options to take payments via the form you are only given 4 or 5 options and if you use a different type of payment for your business you can not connect them.
Excellent logic and branching forms product, simple to embed
Improved user-flow management and data validation.
It is easy to create logical form flows, show and hide sections based on the input of previous fields. It is also pre-integrated into the vast suite of Zoho products.
A few things are overlooked at present limiting some functionality, but I imagine Zoho will address these issues very quickly.
Useful for collecting customer's information online
Collecting our client's details and requirements have become more comfortable with Zoho Forms.
Zoho offers pre-made form templates that helped me create a form as per our business needs in less time.
There is no possible method to add multiple collaborators to create and customize a form to increase efficiency and time.
Easy to use form builder for different needs
lego like approach for their different software. I can choose to use only certain apps of ZOHO and have the option to integrate with their other apps later when I need it.
I opted for this software for a construction safety consulting firm. Given the nature of their work, some of the sites they go to doesn't have internet connection. ZOHO Forms' offline functionality that allows me to sync my work online once internet connection is restored allows us to use this app especially with the all around nature of this app. I checked other software and only a few have this feature. What tipped the scale for me to choose ZOHO is how easy it is for me to integrate it to other apps like Google docs.
After I've built my app using their web builder, I opened my forms in the mobile app (Android). I was saddened to be notified that some of the features are not yet available on their app version. Hence, I'm only able to choose the web responsive version for the work of our field engineers.
Great synergy with others Zoho services
The possibility to connect your forms with Zoho Campaigns and Zoho Sites can help you get more informations and answers in your forms.
The free account limites are smalls and If you are intending a huge volume of forms, answers and users, there's differents kinds of price.
Online Form Builder
Good option if you are able to justify the expense.
Internet based form builder that backs up data on the cloud. Drag and drop for generator that is user friendly and smooth. Ability to create, collect, and share data with multiple users.
Software is expensive once the free trial is over. Template designs are limited compared to similar products. Large difference between the free and paid version.
Great For Reviews, Surveys and Client Intake
We set up Zoho forms so it integrates perfectly with our CRM. When we onboard new clients we just have them enter all the appropriate information into the form and it attaches the completed form to their profile.
The settings for each experience needs to be better formatted. it can be difficult to do all of the things necessary to set up a form properly. It is possible to even forget important settings because it is not readily available to customize. It's hidden and you have to dig for the setting.
Zoho Form Review
I am very pleased with this product and still continue having the subscription for it today. It was great to use and very helpful to our organization.
I like this software because it makes building forms incredibly easy. The biggest advantage is that it integrates directly with Zoho CRM which if you are using any Zoho products than using their other applets can be very beneficial. We can have people fill out forms at events and that information populates directly into our CRM that we have through Zoho.
I did not like the tech support. It is not as big of a product like Zoho CRM so with the CRM, Zoho Corporation offers chat support where as with the Forms applet they don't have a dedicated team to help with any issues. I would have to email them and wait for a response which was time consuming. I'm sure they will have that changed in the future though.