SAP Digital CRM Reviews

SAP Digital CRM

Simple but powerful CRM ready to grow with your business

3.8/5 (4 reviews)
David L.

Simple solution to spreadsheet dilema

Reviewed on 2016/04/27
Review Source: SoftwareAdvice

Pros

In searching for a reliable replacement for using multiple spreadsheets to track pipeline and client activity I found SAP's crm product easy to use and importantly, easy to get up and running. I'm always skeptical of new solutions and the investment of time and resources involved but SAP made it pretty easy to switch over and begin using the product with minimal down time.

Cons

I would love to be able to integrate the product more with my Google apps suite, especially Gmail. SAP isn't able to tell me when and if this is coming but they deem to be responsive to the need.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Maria S.

It is easy to use and, most importantly, easy to put into operation.

Used Other for 1-5 months
Reviewed on 2018/05/09
Review Source: Capterra

SAP I have used for administrative purposes and marketing, as it is a small company it has been easy to include the portfolio of clients for their management. It has a pleasant environment, although sometimes it does not work at all well with chrome. I must say that when it comes to handling large amounts of data sometimes it takes longer than usual, I have always assumed that it is because of the size of the information.

Pros

It is a very good option for sales and marketing teams because of its easy handling, data management is within the cloud and can be configured quickly without having a large incorporation process.

Cons

It lacks the ability to integrate with third-party applications, which can be a significant weakness since it works with the cloud.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Karan U.

A great CRM to use.

Used Weekly for 1-5 months
Reviewed on 2017/06/27
Review Source: Capterra

Pros

SAP is the market leader of CRM tools and this is no different. Great features and such ease to use. Great customer support as excepted from such a big company.

Cons

Its paid. It is difficult for a small company or a startup to begin using it from starting. Free version or trial version with longer duration must be made available.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Kylie U.

Slow and clunky app

Used Monthly for 2+ years
Reviewed on 2017/03/14
Review Source: SoftwareAdvice

SAP is an extremely slow app, we use it for our volunteer organization for CRM and half the time it crashes or doesn't work.

Cons

Doesn't work on chrome very well.

Rating breakdown

Ease of Use