Capture Reviews

I like how this integrates with linkedIn navigator b/c this is where i spend 80% of my time prospecting & it makes it VERY convenient to be able to stay on that site and pull in the information I need

I'm not sure if I use the software to it's fullest capabilities, but I do find it to pull the wrong email/phone nubers more often that not. Like if I was capturing a prospect that is ~6 mnths into a new role at a new organization, I wouldn't be able to pull the most up to date contact information. Again, I'm not sure if this is how I'm using it or the software itself

Cost - I have 0 insight into how much we pay b/c im just an end user - that's why I left those sections blank.

The ability to not leave my normal prospecting workflows when on Linkedin, and the ability to export directly to SFDC

The thing I like least is that it can pull in old emails if they are already in the CRM vs the new company prospects are at.

We use the software through an integration in Salesforce and it lets us know if we are creating duplicate entries

I don't really know what else they offer. I have had sales people contact me in the past, but I don't really understand the value.

When our company started using SalesForce I quickly realized that to get the most out of it I would need to up my data entry game. I tried every program I could find that would automate getting new contacts and leads into SalesForce. Capture was the best back then and has remained the best since.

The only real con is the pricing. When they changed their pricing (a HUGE increase) I immediately went out to find a cheaper alternative. I spent about a week checking out the competition. In the end, I came back to Capture because there is no substitute.

Very intuitive platform, made the transition from a different system to Capture incredibly easy! Almost mind blowing how *much* easier Capture is as compared to other software used for similar purposes, and those had less functionalities!

I would love a little more automation, where in the software would automatically update the contacts pulled in via the system with contact info on a regular cadence (every 3 months or something).

Provided great insight regarding people within the organization

The integration over to salesforce was fine, however Im not sure if it would integrate with other CRMs

It gets numbers that other companies and services like this can't. It also makes it really easy to get prospects into Salesforce

It often (maybe twice a month or so) stops working for us, which is inconvenient. Sometimes I'll "premium enrich" a contact and nothing will be found and it still uses up one of my credits. Sometimes It'll pull out wrong numbers so you have to be prepared for that when using those numbers to call.

Chrome extension, easy learning curve,

Just an inefficient product that requires too many steps to get the job done.

The ease of use and the ability to capture contact and account data from almost any website enrich it and export it directly into Salesforce is amazing.

It is a Chrome Based browser plugin so users randomly need to uninstall and reinstall sometimes.

The product is easy to use and is better than any other tool I know of to gather ACCURATE information. It helps greatly in terms of delivering the information I need. This is the first company I have used it with and will always keep the product in mind in the future.

There is nothing I can think of at this time which is a 'con' about the software. I had no idea it existed before this job. Wish I had before, if anything !

Useful in getting phone numbers to help with prospecting and cold calling

Emails are often incorrect and mobile numbers arent always reliable. Premium enrichment credits are used up even before you know if there is a mobile number to be captured.

We were looking around and shopping the market, testing different email capture softwares and websites after using older programs for years, and landed at Capture. Capture gathers all the data we need to nurture leads for sales and marketing.

The interface can be a bit bland, software can be a bit confusing.

It speeds up the process! Being able to quickly capture leads on LinkedIn and export them to SalesForce is a huge bonus and makes my job more effecient.

Sometimes the data is incorrect and there have been a few occasions that the emails have been incorrect as well.

Tool is helpful in finding cell phone numbers that otherwise would be unattainable. Very Convenient to be able to upload contacts directly to salesforce

The quality of the phone numbers is lacking. There are times when I am unknowingly calling prospect's spouses or children.

Capture 3.0 helps me to achieve easily my weekly outsource lead target. It automatizes the process of bulky import to salesforce which can be a headache if it's manual.

I had several problems with importing leads from a particular website which is this one [SENSITIVE CONTENT HIDDEN]

How it gets cell phones numbers easier than Discovery Org.

How it glitches and keeps logging me out even though I click "remember info" and how it keeps saying "need to login to Salesforce" even though I just lcick cancel and it still works.

I like the Chrome Plugin/Extension, very easy to find and get going when needed

It wasn't the best at finding Prospects emails if they weren't listed already on their LinkedIn Profile

The best feature is the ability to be able to convert a contact into a lead. This accomplishes a few things, saves time and allows me to created the account, opportunity and contact all in one action (more or less). Given my job is extremely heavy on prospecting time saving steps like these help immensely.

I get the impression I'm only using capture to 50% of its potential. I wish features jumped out at you a bit more. The condensed screen (although you can alter it) isn't the most streamlined user friendly tool out there. I keep finding a lot of duplicates, which adds another step of scrubbing.

The flexibility to collect information from a bulk perspective or a one off

Lots of features to understand. You have to become familiar with the system

I love the ease of use to find contact data on my target prospects then how I’m quickly able to get them into Salesforce

The implementation process was a bit complex getting it fully integrated the way we wanted to with Salesforce

Being able to search and capture the necessary contact information was super helpful.

Sometimes it can be a bit clunky in terms of use.

Being able to get some numbers that i was unable to find before, and personal emails helped generate more prospecting efforts

was a little buggy and constantly made me sign in which made it a little slower than i would have liked

The most important element when choosing Capture was the integration functionality with SF and LinkedIn Sales Navigator. Capture saves me loads of time because it can easily grab leads from LinkedIn, "capture" lead data, and then easily create the lead in Salesforce.

The one thing I would like to see improvements on with Capture is a higher percentage of emails address accuracy.

Really like that it is straight forward to use.
I have used other tools similar, and much prefer Capture. Allowing you to select multiple contacts to get information on, then directly import in Salesforce is a great feature and much prefer it to a previously used tool called Lusha.

Sometimes the HQ information for companies is wrong. Not the biggest issue and sometimes it's tricky to get the right information/present the right information for global companies with lots of offices.