FullContact Reviews

No-frills firmographic data that has been a reliable source of data for our api enrichment product.

The developer interface is a bit dated. The look/feel of their recently acquired MatterMark site was much more modern and had a better ui.

I was using Rapportive lately before LinkedIn acquired it. Then it stopped working and I was looking for a free option like rapportive with out daily limits and found out FullContact. I could easily install the Chrome extension and integrated it to my work Gmail. After refreshing it for 2-3 times, it started to work just like Rapportive but the suggestions included around 5-6 social media profile links which cannot be seen anywhere else.

Full contact chrome extension needs the user to refresh the page frequently sometimes to get the extension working. The new Gmail update also caused lot of issues to the extension even after reinstalling it for several times.

Hands down the best way to keep your contact lists in sync across platforms: from email to social media to Desktop contacts to cellphone Address Books. It also auto updates profiles with data available across social media accounts.

The free version doesn’t have some of the core features that really make FullContact my go-to tool.

The API is simple and it has the highest match rate among platforms that we've tested. Great customer support.

The accuracy is a bit lower than other platforms and it doesn't provide great match rates for some social platforms (e.g., outdated LinkedIn data and few Instagram matches). Price keeps going up as well

Great if you want to centralize all your contacts from all your different accounts (work & personal) on one location, regardless of platform.

Getting the contact files from LinkedIn and importing them back into FullContact on a weekly basis is the main reason why I quit using it.

Your system is stable, fast and easy to integrate with, and we get back useful information in most cases.

Poor handling of typos in company names.
We use customers free text to extract information about his company, but in many cases there are typos and/or additional text of the company (e.g. a sub division he works in). In those cases we usually get back nothing from your system.

We're satisfied with the amount of info you have about people in your people API, since we use such info to analyze our leads.

We some times have to request your API multiple times to get the info on different params about a person

I use several google accounts, xing, linkedin and twitter. All contacts are synced. I really like the integration with gmail.

duplicates show up again even if I decided not to merge them before.

The editable contact info that appears in the sidebar of Google Mail. The editable contact info that appears in the sidebar of Google Mail.

Automatically merging duplicates that I don't want merging. Changes in Google Contacts were not synced to FullContact, so were reverted when FullContact synced with Google Contacts. Thanks for wasting so much of my time fixing these things.

- Finds missing contact data online
- Extremely easy to use
- Simply the best barebones contact data manager

- No advanced functionality
- Literally ONLY manages barebones contact data, nothing else like a more full-featured CRM

They do not communicate the various tiers properly. The basic free version on their website says 10 free card scans. They don’t specify if that’s for one time or for life. Also they term it as a basic plan not as a trial! So I started using it and suddenly it said That I had maxed out the scans but doesn’t say for how long. Then I contacted customer service and it turns out I maxed them out forever. So now the only way to use the app is to pay. Terrible communication. They say there is a ‘basic’ plan but that’s essentially a trial. If I had known I would never have used it.

I like access to this type of data. It is a good core on which FC can add more enrichment. If you are open to added data types...please let me know.

FC would be well served to build "components" from which a business person can call API. This non-IT person could inherit from FC components and get out of the JSON/API world. You customer is guys like me more than IT.

Great app to filter, tag and import your contact.

Desktop app is not so cool.....

Seamless - set it and forget it

glitches now and then with Google or PieSync

This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact.

One downside is that it could allow for more business cards uploads per month -- 50 is not enough. It should also automatically sync business accounts when individual accounts are updates. Additionally, more tips and resources on how to develop a good contact list would be nice. I also have to say that customer service is a bit slow.

General simplicity; Ease of implementation; Rich data returned; Incredibly cool and interactive developer portal; Has multiple offering levels;

What everybody wants: for it to be cheaper ;) ; Before purchasing, understanding their different products was a bit arduous - i.e. enrich API vs contacts API.

Enable me organize my business and personal contacts, with the possibility of segmenting my email lists to run email campaigns.
It integrates well with my LinkedIn, Twitter, Google and Yahoo accounts.

There is a minute to the number of business cards I can upload per month. Card transcription is sometime riddled with mistakes.

In Outlook, despite having a contact list that is accessible to everyone in the office, the categories are not global. For example, if I want to categorize a contact as "Christmas Card", I can do that, but someone else (having to create the categories from scratch on their workstation) may categorize another contact "Xmas Card". When we pull a list of all Christmas Card contacts, we will have to sort through a variety of different categories. This is painful. FullContact has global tags that allow us to keep all the categories uniform. Exporting lists for mail outs is extremely simple and we have written macros to manipulate this information - what used to take us hours takes us minutes.

Another reason I LOVE FullContact is that the address fields are separate. Many contact systems just have one box to enter the complete address, which makes it hard to ensure addresses are being added in the same format and makes mail merges a nightmare with lots of manual fixing.

There is no way to import contacts with separate tags. Anything in the "categories" column in your import excel spreadsheet will be created as a single tag (for example: John Smith; Christmas Card; Halloween Party), which makes it quite tedious to go through and properly tag all of the new contacts, especially if you are moving an existing database from Outlook or another program.

FullContact it is an amazing software to keep our system updated regarding our customers social media information. It is also useful to grab a picture automatically when creating a new user in our application them they may decide to keep the grabbed image or not.

They have upgraded recently their API's and they have removed some functionalities that we have been using before. Just like a batch call to get the users information. I think that should have been better managed.

I haven't used the full version, just the free software, but it's fantastic for managing all of your contacts. You can import from different email accounts and social networks, and you can have up to 1,000 contacts free.

Even the free version is great, but most of my annoyances could be fixed by paying for the full version. The only other thing that would be good would be a way to store the photo of the business card within the contact itself.

There are no pros. This is a total waste of time and is dangerous to your database.

FullContact should not sync anything without permission. Synced accounts should be able to be deleted completely as needed, and contacts should be flagged by synced account. Clients should have control over their contact list, which FullContact currently does not allow.