FullContact Reviews

Pros

In Outlook, despite having a contact list that is accessible to everyone in the office, the categories are not global. For example, if I want to categorize a contact as "Christmas Card", I can do that, but someone else (having to create the categories from scratch on their workstation) may categorize another contact "Xmas Card". When we pull a list of all Christmas Card contacts, we will have to sort through a variety of different categories. This is painful. FullContact has global tags that allow us to keep all the categories uniform. Exporting lists for mail outs is extremely simple and we have written macros to manipulate this information - what used to take us hours takes us minutes.

Another reason I LOVE FullContact is that the address fields are separate. Many contact systems just have one box to enter the complete address, which makes it hard to ensure addresses are being added in the same format and makes mail merges a nightmare with lots of manual fixing.

Cons

There is no way to import contacts with separate tags. Anything in the "categories" column in your import excel spreadsheet will be created as a single tag (for example: John Smith; Christmas Card; Halloween Party), which makes it quite tedious to go through and properly tag all of the new contacts, especially if you are moving an existing database from Outlook or another program.

Pros

I mainly use FullContact's chrome extension to work as a people identifier for Gmail. If installed properly, there will be a right hand side panel appears on the top. The verification provided by FullContact is 50% more reliable and accurate than some of its competitors like LinkedIn sales navigator, adapt.io etc.. Other extensions only provide LinkedIn account details associated with an email address, but FullContact lists all the social media profiles of that person. The extension works very fast and the panel pops up automatically when we move the mouse over an email address.

Cons

The extension is very difficult in the beginning to function smoothly. Even if you install it and refresh gmail, there won't be anything popped up for few minutes and then suddenly with out doing anything it starts working well. I was totally confused when first trying it. The extension is free but there is a daily limit for the free plan. The price is also not so much attractive for freelancing sales people.

Pros

This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact.

Cons

One downside is that it could allow for more business cards uploads per month -- 50 is not enough. It should also automatically sync business accounts when individual accounts are updates. Additionally, more tips and resources on how to develop a good contact list would be nice. I also have to say that customer service is a bit slow.

Pros

I was using Rapportive lately before LinkedIn acquired it. Then it stopped working and I was looking for a free option like rapportive with out daily limits and found out FullContact. I could easily install the Chrome extension and integrated it to my work Gmail. After refreshing it for 2-3 times, it started to work just like Rapportive but the suggestions included around 5-6 social media profile links which cannot be seen anywhere else.

Cons

Full contact chrome extension needs the user to refresh the page frequently sometimes to get the extension working. The new Gmail update also caused lot of issues to the extension even after reinstalling it for several times.

Pros

I love that it integrates across so many platforms and is so simple to set up. Made keeping contacts synced a breeze.

Cons

I ended up with duplicates and syncing problems several times. I also didn't have any luck with the scanning feature on the app as it would only scan some cards and then often not upload them. It's also spendy. To be clear, I don't keep a monthly subscription anymore as it's way more than I'm willing to spend for a contact manager that has these issues. I had an issue as well one day where it synced a few extra thousand contacts and I had to manually clean all my contacts, thereby wasting about 3 hours of work time.

Pros

I'm not aware of another contact syncing service to keep multiple Google Contacts accounts synced. For this, it's helpful. It also tries to find additional contact information across the web and append it to contacts. This is mediocre.

Cons

The app's interface leaves a lot to be desired, and working inside it is difficult. It has bugs that make it taxing to go through your contacts 1 by 1. It's better as a back-end tool than an actual app for contact management. The app has no direct integration with LinkedIn or any other social network (other than FourSquare, which I had no idea even still existed). The Zapier zap integration is super limited. No IFTTT support. The Android App is buggy, and I had a lot of weird contact data issues when installing it (3 of my Google Accounts are also no that phone, so maybe that's an issue?

Pros

Hands down the best way to keep your contact lists in sync across platforms: from email to social media to Desktop contacts to cellphone Address Books. It also auto updates profiles with data available across social media accounts.

Cons

The free version doesn’t have some of the core features that really make FullContact my go-to tool.

Pros

FullContact is by far the best of the contact managers around today. It's wide range of features from business card scanning, email scanning, and syncing between services like Google Contacts and others make this the best at what it does.

Cons

Not much. The User Interface on mobile, when it comes to reauthorizing is problematic.

Pros

Native apps for most desktop OS and mobile OS
easy to use and synchronizes effortlessly

Cons

More CRM functionality would be great

Pros

FullContact it is an amazing software to keep our system updated regarding our customers social media information. It is also useful to grab a picture automatically when creating a new user in our application them they may decide to keep the grabbed image or not.

Cons

They have upgraded recently their API's and they have removed some functionalities that we have been using before. Just like a batch call to get the users information. I think that should have been better managed.

Pros

General simplicity; Ease of implementation; Rich data returned; Incredibly cool and interactive developer portal; Has multiple offering levels;

Cons

What everybody wants: for it to be cheaper ;) ; Before purchasing, understanding their different products was a bit arduous - i.e. enrich API vs contacts API.

Pros

Ease of use, very complete set of enriched data, very fast, great support, professional team, and compared to other companies it's just better.

Cons

I liked it more when I wasn't paying for the extra API calls for the contact updates. Sometimes returning wrong data about enriched contact.

Pros

We get hits for contacts that give us a deeper understanding of those visiting our site and users within our tool. These insights help us to better form an understanding of our users and customers.

Cons

Price swings when we see no added value, the use cases added do not help us in any demonstrable way. We would move to another solution if we were jacked around again.

Pros

It is very integral to the value we bring to customers and so the fact that it works and works fast and continues to get better

Cons

There has been changes every so often on pricing that makes us wonder if we are doing right package for us

Pros

Fullcontact has available some API's that allow us to easily integrate by REST with other external systems and obtain some more information about my contacts by only their email.

Cons

They have recently removed some features from the version 3, like making calls in batch and that completely struggles our current development.

Pros

The API is simple and it has the highest match rate among platforms that we've tested. Great customer support.

Cons

The accuracy is a bit lower than other platforms and it doesn't provide great match rates for some social platforms (e.g., outdated LinkedIn data and few Instagram matches). Price keeps going up as well

Pros

Really helps us analyze our user's communications preferences and fills in missing geo-information.

Cons

Roughly 20% of our quieres generate meaningful results and when completing contact information by hand I am often able to find more.

Pros

Great if you want to centralize all your contacts from all your different accounts (work & personal) on one location, regardless of platform.

Cons

Getting the contact files from LinkedIn and importing them back into FullContact on a weekly basis is the main reason why I quit using it.

Pros

API docs are clear and the code integration went smooth. We're getting great value from the data enrichment.

Cons

Want better instagram and linked in data. Higher match rates for business related emails would be valuable. Provide more affinities and demographic data.

Pros

For syncing contacts in multiple places, you can't beat FullContact. It's simple to set up, works with most providers, and has great Zapier integration so you can add contacts from multiple custom sources.

Cons

I'm suspect your contact database entries are used as the source of FullContact's contact enrichment API. It's a cool API that admittedly I may use in the future so I can't complain too much, but it is worth noting if you expect your contact data to be totally secure.

Pros

Your system is stable, fast and easy to integrate with, and we get back useful information in most cases.

Cons

Poor handling of typos in company names.
We use customers free text to extract information about his company, but in many cases there are typos and/or additional text of the company (e.g. a sub division he works in). In those cases we usually get back nothing from your system.

Pros

I'm using API for enrich leads in my CRM with addtitional info. API is well documented and I haven't problems to use it. This solution usable both for finding people contact info and for get extra info about companies.

Cons

Very often I get no data by people emails which I requested through API from FullContact, but I can find extra info about requested people using another methods and services. Therefore, there is still something to improve.

Pros

Easy to use and removes transcription errors and the time needed to correct them.

Cons

Some of the integration features are not there yet, but I think they will be soon.

Pros

High match rate (~xx%), very good documentation - it's been very easy to implement. Customer support has been good; some initial mis-configuration around query rates and data add-ons was resolved very swiftly.

Cons

Lack of clarity over the derivation of some data points. Lack of insight into method used to calculate confidence levels.

Pros

FullContact integrates with many other programs. I use the free version, which has been more than adequate so far. The premium version provides instant contact updates , while the free version states contacts are only scanned for updates monthly. The best thing about FullContact is their support. They have live chat and the reps are top notch. They really seem to care and know their stuff. I know that if I have an issue I will be able to get help.

Cons

Syncing with Google Contacts has created some duplication issues for me which are being looked into. Limited ability to create Zaps through Zapier, although they say they are working on expanding that. No integration with Outlook, but apparently that is also in the works.