Turnkey Lender Reviews

Ease of use
Comes with a lot of useful integrations in place.
Continous development and improvements
Excellent support

Application form customizability- there are some mandatory fields which we don't need but they come standard in the box solution

It is a very versatile tool, easy and practical to use, our clients have inclined to make it a fundamental part in their administrative environment in view of the fact that the flow processes of origin, loan and payment can be monitored in a well-disaggregated manner.

its relation of cost by investment is quite low compared to other applications since it does not generate large impacts of application to a medium company or to a personal level if it is worked directly with loans, advances and short term promissory notes.

it is possible to have multiple users, in which each one can manage their functions separately and without invading the privacy or administration level of the current assets, it is important to recognize that to create such a complete software, the corresponding studies on the matenan and It is a very important point to highlight, which speaks very well of an application with a tendency to evolve.

It only needs an improvement to be able to carry out credit lines online, which would make the client-supplier personal time and interaction more manageable.

We love the ease of use with this product. The team at Turnkey have obviously reasearched the market well to porvide relevant features with many unexpected extras, only those invested in the industry and its requirements would understand.

Simply that the 'off the shelf' product reflects more typiclaly US format and terminology. However, the team will and have worked to update this to meet our requirements.

I start by saying THIS IS SECURE AF!
I thrust this app with half-of my heart and my other half is my girlfriend!
Research have shown that this app is trusted in hundreds of businesses in 50+ countries
It is very easy to borrow A loan and very simple too or even banking on a whole Turnkey Lender is your best choice.

I find nothing wrong with this site and I love it

The software is very easy to use and our processes are now much quicker thanks to the automation that the software allows.

Because our processes are so much more automated now with the software, we cannot do as many individual changes as we used to before. This just meant that we had to slightly adjust our processes to be in line with the new software capabilities.

Online access for both back end and front-end(Loan Origination). Role matrix back officer users and multiple Lona products.

limited to multiple clients(client1, client2, client3) cannot filter applicants by clients. example: client1 should see only client1's customers. Client2 should only client2's customers. And Client3 should only client3's customers.

Solid COTS product and very customer oriented support team.

While they do offer a SAAS model, pricing seems to be slanted toward outright licensing of the product. This might be something to refine.

I like the automation, it saves a lot of time moving the loan from origination to servicing and prepopulating the necessary documents. I also like that it has a customer portal where customers can see their balance, update payment methods, and upload documents to us, like proof of insurance. There are a lot of automated emails that help customers stay on top of getting us the required documents, which saves time.

Some of the set up was awkward. In one area it would have you use one code and then on the help page it would be a different code for the same item. The help team set up some of my codes because I didn't know which one I was supposed to be using.

Its very simple to use and very easy to follow the screen prompts. In our case, we are offering investors the possibilty to invest in consumer loans in Africa. The system splits the users into 3 user categories and does not confuse each user with tons of functionality which in the end confuses them and does not necessarily add much . We wanted a simple and straight forward system and that is what we got especially since our requirements were slightly fuzzy to begin with. So not giving you too much too early made our job a lot easier.

To add to the pros of the software is that the team behind it really know their stuff so you dont waste time in system specs being implemented incorrectly. The other pro is the the manner in which faults are tracked and solved. Its a clear tracking system which makes your job a lot easier.

The software does not have a lot of reporting functionality or at least does not come with it as a menu item but must be paid for additionally.
That was our only issue which we will address with asking for that as an extra. However given the overall cost effectiveness of the product, this is more than compensated.

There was NO pros with this software at all

Slow system, not flexible, server crashed, no understanding

When you trial the software, you can know that they know their stuffs well. If your current solution can only gives you a 10 million portfolio monthly max and you would like to grow it to 100 million portfolio and above, this is the one that can give you the power to achieve it
1) Ease of Use. From Customer's Origination status to Bad Debt Status, the borrower will move into the relevant status automatically
2) Notifications to customers can be via SMS or Email. Customizing your notifications to your borrowers is very easy.
3) Easy File Export. File export can be easily exported by stating the correct status and the dates, available in excel and csv
4) Flexible customization for your credit products. Credit products can easily customized with your own interest rate, min and max loan amount and etc
5) fast customization and deployment
6) Scoring modules
7) Can launch a new offering easily

1) Stock version is mostly based on US requirements. For organizations not based in US which would like to use it, some customization will be needed in order to meet their needs. I would hope for more regional requirements will be appearing in the solutions
2) Many Processes are automated. Not exactly a con but more like a mental preparation for Organization that wants to grow from 10 million to 100 million monthly, some existing flexible processes that assist you to grow from 0 to 10 million will need to be discarded and this software will help you in a great way.
3) Most of the new updates done by Turnkey Lender will only be applicable to users who are using the stock version. If your solution is heavily customized, receiving new updates will be very subjective or not available. Its very important to include this into your initial contract negotiations on how this can be done.
3) Pricing is only in USD. Hope to see charging in regional currencies instead of USD.

Turnkey Lender is extremely flexible and you can launch new credit products very quickly and easily. You have the ability to credit very detailed credit products that are you can really fine tune to target particular borrowers.

The reporting can get messy if you do any live testing and you can't remove the entries due to very strict audit controls. I know it's not really a con, more a feature.

Good product with solid features for straight out of the box implementation . It has a low entry price point

The team lacks integrity. Several times they stated one thing and then reneged . This increased my costs, delayed revenue and negatively impacted my clients .