---
description: Learn how Odoo can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Odoo Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/230/crm/software) > [Odoo](/software/102445/odoo)

# Odoo

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> Odoo is an all-in-one, open-source business platform covering CRM, Sales, Accounting, Inventory, Manufacturing, and Projects. It’s fully integrated, customizable, and scalable for companies of any size or budget.
> 
> Verdict: Rated **4.2/5** by 1341 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Odoo

Integration: Odoo provides fully integrated apps that let you run your business from one place. Teams work seamlessly across departments, reducing errors like excess inventory or disconnected sales and accounting.&#10;&#10;Scalability: Grow one app at a time. Add new apps and users as your business evolves. Odoo supports companies of all sizes and industries.&#10;&#10;Customization: Odoo shares its full source code, allowing businesses to tailor modules to their exact needs and build software that fits their workflows.&#10;&#10;Easy to use: Odoo’s interface is intuitive and requires no technical background. Dashboards and drag and drop tools make managing complex operations simple.&#10;&#10;Boost efficiency: Odoo automates repetitive tasks and connects your processes, helping your business run leaner and focus on growth.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 1341 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.9/5 | Based on overall reviews |
| Value for Money | 4.1/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Odoo
- **Location**: San Francisco, US
- **Founded**: 2005

## Commercial Context

- **Starting Price**: US$31,10
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Odoo offers flexible pricing plans to accommodate various business needs. &#10;&#10;The One App Free plan allows one app and unlimited users for free. &#10;The Standard plan starts at $31.10 per user per month (billed annually) and offers all apps. &#10;The Custom plan starts at $61.00 per user per month (billed annually) and includes Odoo Studio, Multi-Company, and an External API.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian
- **Available Countries**: Argentina, Australia, Austria, Bahrain, Bangladesh, Belgium, Brazil, Cambodia, Canada, Chile, China, Colombia, Denmark, Egypt, Fiji, Finland, France, French Polynesia, Germany, Hong Kong SAR China and 44 more

## Features

- 360 Degree Feedback
- ACH Payment Processing
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Aging Tracking
- Alerts/Escalation
- Alerts/Notifications
- Applicant Tracking
- Approval Process Control
- Approval Workflow
- Asset Lifecycle Management
- Asset Tracking
- Audit Management

## Integrations (12 total)

- Adobe Commerce
- Adyen
- FedEx Ship Manager
- Google Translate
- Instagram
- Joomla
- Meta for Business
- Microsoft Outlook
- PayPal Payments
- Stripe Payments
- Zapier
- authorize.net

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)

## Related Categories

- [CRM Software](https://www.getapp.za.com/directory/230/crm/software)
- [Lead Management Software](https://www.getapp.za.com/directory/339/lead-management/software)
- [Field Service Management Software](https://www.getapp.za.com/directory/255/field-service-management/software)
- [CRM for Small Businesses&#10;](https://www.getapp.za.com/directory/4959/small-business-crm/software)
- [Distribution Accounting Software](https://www.getapp.za.com/directory/2547/distribution-accounting/software)

## Alternatives

1. [Zoho CRM](https://www.getapp.za.com/software/9908/zoho-crm) — 4.3/5 (7010 reviews)
2. [Bigin by Zoho CRM](https://www.getapp.za.com/software/142099/bigin-by-zoho-crm) — 4.7/5 (745 reviews)
3. [HubSpot CRM](https://www.getapp.za.com/software/102533/hubspot-crm) — 4.5/5 (4493 reviews)
4. [Salesforce Sales Cloud](https://www.getapp.za.com/software/90378/salesforce) — 4.4/5 (19024 reviews)
5. [Dynamics 365](https://www.getapp.za.com/software/90844/dynamics-365) — 4.4/5 (5865 reviews)

## Reviews

### "Comprehensive and Flexible ERP Solution for Growing Businesses" — 4.0/5

> **Junaid Tharupeedikayil** | *10 May 2026* | Building Materials | Recommendation rating: 9.0/10
> 
> **Pros**: What I liked most about Odoo is its all-in-one business management approach. It integrates CRM, sales, accounting, inventory, HR, and project management into a single platform, which reduces the need for multiple software tools.
> 
> **Cons**: What I liked least about Odoo is that some modules can feel complex and require technical expertise during setup and customization, especially for businesses with unique workflows
> 
> My overall experience with Odoo has been positive. The platform provides a comprehensive and centralized solution for managing different business operations, such as CRM, sales, inventory, accounting, HR, and project management, in one system

-----

### "Small and big business will love this\!" — 5.0/5

> **Emilie** | *06 September 2025* | Computer Games | Recommendation rating: 10.0/10
> 
> **Pros**: I really love how easy Odoo fits sales management in one place. It is super helpful and saves me tons of time\! &#10;It also offered me an almost instant customer support when I first joined the platform, asked me if I needed anything and lending a helping hand.
> 
> **Cons**: I didn't like how only one element was free. I mean, I understand they need to earn money somehow, but as a new business I would've liked to try more elements for my small store.

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### "Just don't waste your time" — 1.0/5

> **Gene** | *25 August 2026* | Consumer Goods | Recommendation rating: 0.0/10
> 
> **Pros**: It looks good, sounds good, until you sign up. The experience is so bad, we sacked the firm that signed us up
> 
> **Cons**: It took months, to get any support. Then we had to engage a specialist to upload, populate and be able to use it only to find they wanted to charge an extra 5k pa for the work we paid for to do its job
> 
> It's as bad as Albonomics in Australia, only worse. &#10;Fancy being charged a premium, to populate yoru subscription to use what you paid for Our fee went from $567/yr to over $5000 per year&#10;So then we had to delete all the work we paid for &#10;Was an experience that cost thousands in dollars and 6 months in time, for no outcome. The onlytime they return contact is to hit you with the mother of all invoices. Just avoid. It is not worth it

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### "Odoo provides a flexible and customizable ERP platform for scaling business workflows" — 4.0/5

> **Estrella** | *13 August 2026* | Computer Software | Recommendation rating: 8.0/10
> 
> **Pros**: Modular architecture makes extending sales management and transaction management effortless. Contact management connects well, invoicing triggers cleanly, and value for money is strong.
> 
> **Cons**: Upgrading custom modules between major versions has a steep learning curve. Ease of use drops in complex accounting, customer support is slow, and invoicing rules take time to configure.
> 
> For over a year, Odoo gave us strong value for money and solid sales management. Its open-source flexibility simplified contact management and invoicing, despite slow customer support.

-----

### "Odoo subscription account deletion" — 1.0/5

> **hana** | *13 November 2025* | Retail | Recommendation rating: 0.0/10
> 
> **Pros**: Online pos system. Accounting and easy to navigate. All features are available in this software it only lacks a good customer service.
> 
> **Cons**: My Odoo database — which I paid for and which should have been created under my company’s ownership — was created and controlled entirely under ADG’s ( odoo authorised partner) internal account. Because of this, ADG was able to delete my database and remove my access without any authorization.&#10;&#10;This situation raises several extremely serious points:&#10;&#10;1. Data Ownership Violation:&#10;Despite paying for a full-year Odoo subscription, my database was never created under my CompanyID. It was created under the partner’s internal account, which contradicts Odoo’s customer ownership policy.&#10;&#10;Odoo support didnt show the minimum responsibility regarding this big error and considered it as an inconvenience situation and the only thing they offered is to create a new account and told me to redo the wholework myself again. Since my contract with ADG is paused due to delay in project delivery several times.
> 
> My experience with odoo can be described in 1 word a nightmare. &#10;No one should be in this situation waking up to see that the fully paid subscription account with database and pos completly deleted without prior notice and althoug im the admin of the odoo shop account. But what i didnt know that the odoo partner i signed with have scamed me and created my odoo shop under there company accouny which is a clear data ownership Violation.

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| pt | <https://www.getapp.com.br/software/102445/odoo> |
| pt-PT | <https://www.getapp.pt/software/102445/odoo> |

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