Zoho Inventory

4,5 (366)
Order and inventory management for growing businesses

Overall rating

4,5 /5
(366)
Value for Money
4,3/5
Features
4,2/5
Ease of Use
4,4/5
Customer Support
4,3/5

92%
recommended this app
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366 Reviews

Jose Rafael
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An invaluable tool to organize our stock at work.

Reviewed on 2018/07/11

Before using Zoho Inventory, we had a software compendium that allowed us to do the same work now, but we took a lot of time in the organization of accounting and distribution of liquefied gas. Zoho Inventory agglutinated all these functions simplifying the work of inventorying

Pros

Another great invention of the Zoho brand, with its inventory version, has created excellent expectations in our company, and there are many reasons.

-Organizes in real time the stock of LPG liquefied gas in bulk, allowing us to know exactly how much product we have.

-Elaboration of simple route guides for each of the products.

-Organize the order, shipping, payments, and information of our customers.

- Update the status of the order in real time

Cons

Like other programs of the Zoho chain, it is essential that the internet has an acceptable stability and speed, otherwise the software does not work optimally

Luke
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Fit Our Client's Needs Very Well

Reviewed on 2019/08/29

Although it's early the client has a much better grasp of their unique inventory management challenges and have been quickly adapting to a much more comprehensive solution that is ultimately easier to use

Pros

Our client, a trucking parts supplier, needed a warehouse/ inventory management system that would integrate with their new Shopify sales channel. The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.

Cons

For the Canadian market the accounting module of Zoho has some minor shortcomings when compared with more popular accounting solutions in the region.

Alternatives Considered

QuickBooks Desktop Enterprise and Xero

Reasons for Choosing Zoho Inventory

The accounting that the company had been using was not sufficient to manage their complex supply chain and multiple selling channels. Staying with the existing software would require a custom integration solution that would have been financially prohibitive for the company at this time. Zoho came with the features and integrations that were required for a small fraction of the comparative costs.

Reasons for Switching to Zoho Inventory

The main factors were the excellent integration with Shopify, as well as the attractive pricing
Roxanne
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Zoho seemed like the perfect solution - but every feature is half-baked

Reviewed on 2022/11/10

I thought it was the perfect software, but everything I needed it to do proved to be unfinished or unavailable.

Pros

What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.

Cons

Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.

Alternatives Considered

Orderhive and inFlow Inventory

Reasons for Choosing Zoho Inventory

Tradegecko was sunsetting.

Reasons for Switching to Zoho Inventory

It seemed to offer the most syncing options and best workflow. It did not.
Rishabh
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Robust And A Well Designed Tool

Reviewed on 2019/08/23

It is a great tool for anyone looking to start off with E-commerce business and handling over 100 plus orders a month, to keep a track of the equipment or inventory.

Pros

There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are:
1) Order Management
2) Invoicing
3) Integration with other tools available
4) works closely with other Zoho Products
5) Ease of access
6) Reporting and Dashboard is better than other players in the same domain
7) Handles RMA easily

Cons

Each tool comes with a few drawbacks though:
1) Lack of Equipment Rental feature
2) Composite Items feature doesn't function well, needs more tweaking from the user

Alternatives Considered

Orderhive, Megaventory and EZRentOut

Reasons for Choosing Zoho Inventory

The older tool was not enough for equipment tracking and invoicing, we had to switch between tools to get both of them done, Zoho Inventory provides both of them under the same umbrella, thus giving my team the ease of access and saving valuable time.

Reasons for Switching to Zoho Inventory

It provided the same or in some cases more features at a lower cost.
Priscila
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Everything you need

Reviewed on 2019/08/29

I looked around for a software that would fit our needs as a growing company. Some programs were way too complicated to use. Zoho has the additional benefit of having "sister" software for bookkeeping, etc and the price is spot-on.

Pros

It is all I need for inventory management and it's easy to use!

Cons

I guess it can be more visibly appealing.

Alternatives Considered

Ordoro

Reasons for Switching to Zoho Inventory

Easier to use, adequate for our needs, better price
Kelly
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best I've Found

Reviewed on 2019/07/06

Prior to using Zoho I had never kept track of my expenses aside from the cost of the inventory itself. With Zoho Books, I've been able to keep track of my intangibles as well as physical inventory.

Pros

I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient.

Cons

My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up.

Edgar
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2022/03/24

Very happy

Pros

Ease of use, very simple and it integrates easily with Shopify

Cons

Would love to see to see a real-time sync of inventory

David
Overall rating
  • Industry: Security & Investigations
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Integration with other Zoho Products

Reviewed on 2018/08/12

Keeping track of orders for keys versus key blanks in stock is now solved.

Pros

We only send a small number of parcels a month and its mainly keys to code for our Locksmith Business. However, I find Zoho Inventory a great help in keeping track of these orders and levels of key blanks in stock.

The intregration with other Zoho Products is excellent.

Cons

No Android Phone App for when im on the road and need to start the process for key shipment.

Anand
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51-200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

One of the best application for Inventory management

Reviewed on 2022/04/27

Pros

It's one of the best applications for Inventory Management in small-scale businesses. It's easy to deploy and easy to use too!

Cons

The cost is a little bit high compared to its features.

Derek
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1 001-5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Efficiency at a higher level

Reviewed on 2019/11/05

Overall we were pleasantly surprised by Zoho and the end to end tracking helps immensely.

Pros

The single greatest thing that we found to make Zoho stand out from the rest was the dashboard. We absolutely loved every aspect and option it provided.

Cons

The only thing I can think of would be the reports option the app provided. Just took some time setting it up with outlook.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great for Small Business Owners

Reviewed on 2020/03/08

I needed to have more control searching for information and understanding how purchases and sales were connected to each other. Excel had the information but it wasn't easy to search for.

Pros

Being able to connect purchase orders, sales orders, customers, and payments together. It makes it easier to search for information, generate reports, and track sales & money spent. It makes handling my administrative processes quick and easy.

Cons

I wish there are additional minor customization that could be made. Importing sales information could use more documentation and takes some testing to understand. I wish I could import old sales information from previous years without it affecting the monthly orders limit.

Peter
Overall rating
  • Industry: Automotive
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Very complete management system. Take a while to set up and the integration with vendors is...

Reviewed on 2018/03/20

Currently none because of frustration with setting everything up and some roadblocks I have run into. I really want to get this up and running so I can implement throughout my organization but the current challenges are driving me nutz.

Pros

Very complete! I like the overall feel and UI for this software. I like how it was thought about and implemented. I like that it offers many integrations and generally can do nearly everything I need it to do. I like how it is like lego's, I can select one module and then when ready set up another Zoho module and they will work together. Over all I like the product.

Cons

Set up documentation could use some work. Getting stuck when so close to complete caused me to stop using it due to frustration. When returning, my trial was over before I completed the setup. I am not going to purchase until I know it will work and meet my needs. So now I am stuck using the free version when I want more. Meaningful documentation and/or help and I would already be a customer using the software. Instead I am aggravated and frustrated figuring out what my next step is. Use Zoho or look elsewhere.

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use and affordable

Reviewed on 2019/09/27

As I mentioned before, its probably the only software affordable that includes all the necessary features to run a small company like mine.

Pros

Integration with Shopify very easy. Pricing affordable with many features for a small company to afford.

Cons

Clients with different currencies not easy. I am a company in Canada with Inventory in the USA and most of my customers are in USA.

Alternatives Considered

DEAR and Quickbooks Online

Reasons for Choosing Zoho Inventory

I need it integration online with Shopify

Reasons for Switching to Zoho Inventory

I can track serial numbers
Urszula
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Zoho Inventory is a simple tool for simple shops

Reviewed on 2019/04/15

I have been working with this application for over 1 year now. It changes step by step in a good direction but still there are some obstacles for importing/exporting data, duplicates and simple product management.

Pros

easy to use, simple configuration, many integrations with accounting software and shops via connectors or built-in with Shopify.

Cons

it is still under development. There are no bundled or configurable products that exist in eCommerce world. It makes the stock management a little bit tricky. In the business world SKU data is an indicator of the product. In Zoho Inventory it is an item name... and SKU. Sometimes I do not understand the logic behind some rules.

John
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

My sales, shipping, and accounting are integrated into one platform

Reviewed on 2020/03/09

If I do not have enough inventory to ship a full sales order, I am able to make partial shipments. When new inventory goes in, I can go back to see what I need to ship to complete that partial shipment

Pros

I can make shipments directly from my sales order. It integrates pitney bowes shipping software, so I can ship USPS first class and Priority without having to leave the ZOHO platform

Cons

I wish they had plans for smaller companies. We only need two users, but the plan they offer to go from one user to multiple users is 4-5x the amount we pay for 1 user. I just doesn't make economical sense to pay 5x the amount just to add one more user.

Verified Reviewer
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Simple,Easy integrate with the Books

Reviewed on 2019/08/22

Pros

simple to create product
integrate with the Books

Cons

Product filter really need to upgrade, we need to download product as make a custom filter in Excel

Alternatives Considered

QuickBooks Desktop Enterprise and Wave Accounting

Switched From

Microsoft Excel
Megan
Overall rating
  • Industry: Sporting Goods
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing Value

Reviewed on 2017/08/15

For the money, the value of this product is fantastic. It has lots of options and ways to view and track your inventory. We needed something simple and straightforward, and this covers our needs and more.

Pros

It has what we need - the ability to track inventory for our warehouse items. We don't need any fancy bells or whistles. We don't need it to be an ordering or sales system. We just want to know our current counts, and be able to make adjustments as needed. Zoho Inventory does all of that and more. And for the price, you really can't beat this inventory software system.

Cons

For our needs, it had too many additional features. I don't need purchasing or sales orders. But we just don't use those screens, so it's not a big deal.

ANTONIS
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love this software! Really useful.

Reviewed on 2018/07/10

To manage and monitor inventory reports on a daily and weekly basis!

Pros

I use this software at the studio to monitor and manage inventory reports, and easily access data and plans for our daily, weekly and monthly schedules, especially delivering photographic equipment, receiving orders and monitoring the overall process.

Cons

The price! It could be a better deal, more cheap. I find it a bit expensive. But apart from this, I am happy with this product!

Shaun
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Couldn't live without it

Reviewed on 2019/11/27

Pros

Zoho Inventory is by far the best software out on the market to handle inventory tracking as well as creating sales orders and invoices. It's super customizeable and very professional-looking.

Cons

Inventory tracking was slightly hard to set up, since I didn't understand exactly how Zoho handled it. But after talking with customer service, we figured it out and it works great now.

Verified Reviewer
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good to use

Reviewed on 2019/03/22

Since using Zoho Inventory, we can manage our stock correctly.

Pros

Tracking S/O, P/O easily. We can track with Batch number that is very good for distribution business.

Cons

Tracking shipment based on drivers - not work yet

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Zoho Inventory

Reviewed on 2019/04/30

Integrating my composite products including equipments, construction materials and workmanship is a must in my business, and with Zoho apps I can focus on my job, not in the software.

Pros

I like the integration with all the suite of Zoho products and its esaines to bend all apps to fit my requirements. The support is outstanding, like having an expert sitting right at my side. I am migrating from Quickbooks Contractor and it has been really easy.

Cons

Some tweaking of the reports can sometimes be hard to achieve my needs

Amitabh
Overall rating
  • Industry: Textiles
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Feedback

Reviewed on 2019/10/07

Excellent

Pros

Easy to use and available on mobile. Inventory on the go is the best thing that happened to us.

Cons

We don't find any problem with this software as such.

Tanya
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The only inventory tool you will ever need

Reviewed on 2018/03/30

Pros

This tool allows me to record my sales, purchases and other expenses. Send quotes and invoices to clients from within the tool, as well as store contact details for my client and suppliers list.

Cons

When doing the composite items, the tax for individual items aren't added to the total cost, so you have to manually adjust the total cost.

Michael
Overall rating
  • Industry: Machinery
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Inventory Manager!

Reviewed on 2019/04/25

We have used Zoho One for over a Year and it works well, backed full of features to make our business work better.

Pros

It integrates with all required systems.
We use it with Zoho Books, Zoho CRM and Shopify

Cons

That Shopify is not a Marketplace instead a Cart, this means that we can not sync our items both ways.

Verified Reviewer
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ZOHO BOOK

Reviewed on 2019/03/15

Pros

EXCELLENT SOFTWARE FOR ACCOUNTING. WE USE FROM LAST 3 YEARS.

Cons

ONLINE PLATFORM