Flipcause Reviews

My accountant LOVES the reports I can generate for each campaign. I can easily create mailing lists, track donor gifts, and use the data to increase donor pledges. The web site is super simple to create with drag and drop elements. Customer service is top notch and the company is constantly finding ways to make a great product even better!

Ummmm... they just updated some functionality so this may be out of date (I haven't gone in to see the new dashboard) but it would be super duper to save graphic elements in the platform so you can build a gallery of photos and design elements instead of always having to upload them.

We love the ease of use. The Contact Database is user friendly for all our staff. And as the Outreach Director for our small organization it's taken minimal time and effort to learn how to do our own campaigns. It allows us to be more creative, and build campaigns to integrate into our website which we would not have done before because we would always have an outsider do it for us with more time constraints and less flexibility. This has really helped grow our organization. But even better is that someone from Flipcause will do all the work for us if we are not able as part of our subscription, and at no extra charge. This alleviates so much stress!
The other part we really like is that we can build and manage our own website. Being an organization with constant information changes, this is so important and helps our website be more inclusive because we can do our own updates anytime we want. The platform is user friendly, but again, Flipcause can do it for us at NO EXTRA CHARGE if we need it. For a small organization this is amazing!

Would like to have an integrated email blast system instead of having to use a separate platform like Mailchimp or Constant Contact. We hear it's coming!

The fact that we can send donors to a specific campaign and that they pay for the processing free. We use Linktr.ee to create multiple campaign links for our Instagram Bio

It is very clunky, non-intuitive when setting up a campaign. There are so many random parts to upload pictures. We have to keep trying to preview when cloning a campaign to make sure we get to the many different sections to upload. It would be helpful if each section had a hint on the preview page.

It's easy to use and straight forward. The concierge service is helpful.

That I couldn't find the person I was looking for in the search bar. It doesn't interface with MailChimp so we have to update our contacts into two places, which is time consuming and expensive.

The dashboard is clear, with intuitive UX and has everything our project leaders need to raise funds and manage their payments. I also appreciate the reporting system and ability to manage donors directly. The platform is always improving, their support team is always quick to reply AND to follow through.

Getting some of the graphics to fit was tricky in the beginning, but as they have grown, the glitches are now few.

Flipcause appealed to our small nonprofit because of the number of features available for its very reasonable price. We had been using multiple services to get the features Flipcause offered all-inclusive, so making the switch alone saved us time and money. The biggest sell for us was the inclusion of website design and hosting via Weebly. We were in the market for an updated website, and had been intimidated by the prospect of doing it ourselves, or the price of hiring someone to help us make the switch to a new format/platform. Flipcause made it easy and affordable. We could not be happier with the new site and the simplicity of the Weebly interface! In addition, the fundraising arm of Flipcause is user-friendly and the fees are reasonable. We have moved our event registration over to Flipcause and we are not paying nearly the same percentage of fees we paid with Eventbrite or PayPal!

It is easiest in retrospect to import all existing payment and database information at once, versus in stages which is how we went about it. I wish there was more automated features for contact outreach and emailing, but this isn't something we had with our prior platforms, either.

I recommend Flipcause to all other non-profits because the website interface/update is integrated with all campaigns, CRM and you it's a subscription service where you always get support. I've used numerous other platforms and this by far is the easiest, user-friendly and easily understood by my staff members and Board members.

The only con is we are still cleaning up the data integration from past data-- maybe better integration with Quickbooks?

I like how easy it is for me make updates on my website using the built-in features that Flipcause offers with their website management tool. I also really like how easy it is for me to keep track of data information such as donor support, sponsorships, and other information that helps keep my organization running efficiently.

I really don't have any cons at this time.

The customer service is fast and always very nice. It was a great credit card processor. Helps us plan our campaigns much faster.

That it doesn't integrate with QuickBooks desktop. It is also unable to keep track of our in kind donations.

Flipcause is generally pretty direct and simple. Especially for a nonprofit, community station.

It can be tricky to navigate, and modify user mistakes.

The best thing about this software is that it has helped organize our financial collection efforts. Before , our website could not process payments. Little did we know that we had many people that were willing to join our group, donate to our cause, and provide feedback. Flipcause has helped us with these passive collection efforts, increasing our donations dramatically. Is this the only thing I love? No! The volunteer management, communications, and reports are all worth a review in their own right. Their staff is very talented and responsive.

Some screens, when selected, take the end user to some redundant screens (Eg., the volunteer signup page has two stops that are not needed). All features can be customized and the options are sometimes not in intuitive locations... but their staff is always there to help point you in the right direction.

I love all of the features Flipcause offers. When I decided to go with Flipcause, the customer service walked me through every step of migrating away from our WordPress platform to Flipcause. The website looks wonderful, my volunteers are using it and I much more confidence in my role as a website/donor manager!!

I can't think of anything at this time.

The software has been integral to building a user and donor platform which has helped grow our organization. The software is readily supported by Flipcause staff who will answer questions, make changes to our website and teach us how to make changes during these changes.

Integrating this software into our organization was very easy thanks to the Flipcause staff. While we can eventually create a list, wish we could integrate our membership info more easily into their software database.

The fact that Flipcause gives the donor the option to pay the processing fee is the best thing since toast! The fees we would normally have to pay add up to more than enough to pay for the service! In essence, Flipcause, and all of their services, are free!!

Some of the on-line administration features are hard to navigate.

The software is user friendly, and the customer service that comes with it is fast and extremely helpful. We are now able to run all fundraising efforts, including event registrations, as well as volunteer management in one place! It has really helped us streamline our database of donors, volunteers, and events.

We do wish it was integrated and would sync with Constant Contact so we didn't have to export and import contact records from one to the other.

I love Flipcause because you can help build a new website or a new page if that is what is needed... the customer service has always been phenominal and I recommend this software to anyone who needs it. I love the fact that I can call and say I want to learn how to do this and they help with this too. I also love the fact that you do your own credit card processing because that is one less thing I have to handle. Flipcause handles this for me and I highly recommend Flipcause for your website and credit card processing needs.

I would love to have more in depth reporting features for Flipcause. I can work with what they have but would appreciate it more if I had the ability for more ease in reporting capabilities Other than that, I cannot think of anything else that I would love to have changed.

Very easy to learn not only the Flipcause functionality but also to manage the website completely in-house. For a basic product, it is very robust.

I wish there was a newsletter feature built-in so that we did not have to export CRV files to then import into another platform such as Mailchimp. I would love it all to be under one roof. I also wish that there was a Quick Books interface. I have figured out a system to periodically transfer funds, then record all transactions manually in Quick Books but it is time-consuming and clumsy.

We selected Flipcause for the ease of use for recurring donations and creating new campaigns. The short payment cycle was another key factor. As a small NGO, we could not afford to wait 15-30 days for payouts. The support team is very responsive and easy to contact when we have an issue. They have strong security and have worked with us to facilitate international donations.

The payment page has been slow to load at times but is usually fixed in the next software update.

This is very easy to integrate into an existing website and use. The support team is fabulous and the help pages actually explain how to do things, if you want to do it yourself. Management of campaigns and donors is easy.

I would like to see mass email added into the program, but it is not a reason to not use this.

I love how it holds all of the data for my whole nonprofit business. Everything that comes in through my website and I enter into the software is then held into the system on our business. It is excellent and keeps everything organized.

Some of the nonprofit store functionality could be better. I wish it could be sorted by category of products. I wish when customers bought at my location that it did not shut down when too many people used my internet. It flags it as fraudulent when too many people buy in one location, but we have a physical store.

The totality of Flipcause's coverage of our needs. Flipcause not only handles our Sponsor-A-Child program, (our primary use of Flipcause), but also processes other fundraising programs as well. They supply a limitless choice of reporting formats, maintain voluminous contact information for all donors and provide tax receipts for all of our donors. Donated funds are sent to us at any time we request them.

To-date, we are totally satisfied with all aspects of Flipcause's services.

I'm using Flipcause with 2 nonprofits I manage ... and love it. So handy to have event registration, sponsorship, volunteers, payment processing AND a friendly website all in one place. The team is always willing to help me customize a campaign for an odd-ball task like exhibit space reservation, and is always trying to update and improve the functionality.

Some people have thought our website to be less professional looking than it could. Would love to get it to that level of appearance, but without knowing programming codes ... is this even possible?

What we like most about the software is the ease of use. We can hop on, change campaigns, update our website, and transfer funds directly into our account!

There really isn't anything that I dislike. Whenever I encounter a problem, I contact my team, and they respond very quickly.

What you get for the cost is incredible. No hidden fees or surprises. The success team is very responsive as well as the company as a whole. I've seen changes implemented in the platform that I asked for! They are constantly working to improve the platform and add everything that could be helpful to an organization.

The new mobile functionality has not been a good experience for us, and the follow up support with our problems and questions after our event was lackluster or didn't have the sense of urgency we would expect when you feel like you're missing a lot of money from an event. We thought transactions were going through during the event but it appears many of them didn't actually, with no way to recoup any of it.

The Flipcause software is extremely easy to use and extremely robust. We are small, 100% volunteer based non-profit, so it's important that it's easy to use. The customer service team is EXCELLENT with ANY question we EVER have. Truly worldclass customer service.

The only feature that I have been asking for, desperately, is email management/integration. It's such a pain to have to use an outsourced product for newsletters and more than one email recipient. HOPEFULLY that feature is coming soon?