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162 Reviews

- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thinkific is everything you need to publish online courses. There are different levels , even...
Reviewed on 2017/11/09
It allows a person to publish an online course and customize everything, including the price you sell it for. Thinkific has everything you need to be successful. AND they offer lots of webinars and training as you need! I look forward to using it more as I grow my online publishing business!
Pros
I like that it is customizable. I like that Thinkific offers lots of webinars and help with all aspects of publishing online courses. It allows a couple ways to collect money for your courses. They spell out exactly what to do! For a newbie like me, I began setting things up months ago while I was working on my course. As I completed it, I began uploading the lectures and made some changes to my text and landing page and other info. Easy to make it your own. I am happy with how professional it all looks. Now I will get busy with the marketing end and Thinkific can help with info about that too! Customer service is awesome and they reach out frequently to see what they can do to guide you! I highly recommend this solution for getting an online course published. I am at the entry level, but am testing the waters until I need to go further and unlock more features.
Cons
As expected the free version is basic, so in order to get to some of the good stuff, you have to upgrade. Not a big deal really, since I am producing my first course and need to go slowly.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thinkific Learning Management System
Reviewed on 2021/03/18
Amazing! I highly recommend the software and the team. For the money, you cannot do any better!
Pros
I love the customer support and training. I was able to launch my program in two hours with no assistance. The Quick Start program is an amazing example of what we should all aspire to in our online training videos. The software is easy to navigate and has some beautiful templates to help jumpstart user progress.
Cons
I was a little limited with the amount and layout of content on the course sales pages. Wish options here were more flexible. Also, the reporting at my subscription level is a little time-consuming requiring exports to Excel to confirm actual totals each time. It's easy enough to work around, however, and I have found customer support to be exceptional at helping me with some of my more creative workarounds.
Reasons for Switching to Thinkific
Capabilities, particular strengths in online learning management, ease of use, price, customer support- Industry: Education Management
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Customer Service Very Disappointing
Reviewed on 2019/10/22
Very frustrating! Not a customer-friendly service. While they are friendly and say they hope you are having a nice day, they do not answer questions (or apparently read email chains).
There is no support for European customers I fed this back to them when I first signed up around 2 years ago and nothing has changed. I have given them all of the feed back given here but they do not take any action.
Waiting at least a day for an answer is totally unacceptable. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response).
It just seems as though they work at their convenience, not the customer's. And yet they are happy to take the subscriptions when they are not providing an adequate service.
Pros
I was so excited to find this product and thought it would be ideal for my needs
Cons
The software is not user-friendly. I was hoping that it would be more straightforward and my staff have also commented that is it not user-friendly.
There is nobody to call when you have a query and can only email. It takes them a day to get back to you. And we are based in the UK and with the time difference, we have to wait at least a day for an answer. What makes it even more frustrating is that, after waiting for a reply, they ask for information that was already included in your original email (and then you have to wait another day for a response).
I sent a query on Monday asking how to do something and the reply said 'see instructions below' and there were no instructions there. In the same email, they asked me to confirm the email address (which I had emailed them on and they had clearly not tried this). I responded right away and just got an email asking how they could help me! (They clearly had not read the email chain).
It is now 9pm at night on Tuesday and will be at least Wednesday afternoon with the time difference until I may get a reply and actually proceed.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Empowering me to impact more entrepreneurs!
Reviewed on 2021/03/18
Pros
Building the sales page was ridiculously simple. The templates kept the process streamlined and allowed for simple edits as needed.
Love the opportunity to build my course with so many options for various types of learners and delivering content in different ways to keep students engaged.
Cons
In the course management page, I would love the ability to map out the various elements within each section, even if I don’t have the content ready to upload yet (ie, I want a video to go here and a worksheet to go there, but they aren’t complete yet)
Reasons for Switching to Thinkific
User reviews and Black Friday deal! I had to try it out and have been very pleased so far.
- Industry: Design
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
So Far So Good
Reviewed on 2022/04/13
I was brought on board to help manage my client's Thinkific site. I did not have previous experience with Thinkific. So far, I've been satisfied with my overall experience.
Pros
I had no experience with Thinkific prior to jumping in to help my client with her account. However, I had some experience with other landing-page builders, and it was not too difficult to get the hang of using the Thinkific Site Builder. Also, I quickly found some YouTube videos that helped me out as well.
My client already had a published Thinkific site. Thinkific has the option to create an offline copy so we can experiment with a new design and not worry about messing up the live site or causing disruptions for students. As a newbie, I was relieved not to have to worry about messing anything up.
The Theme Library has a decent selection of templates - just enough to find a good starting point but not too many to be overwhelming. The sample landing pages are great inspiration as well.
I love the "smart" blocks that pull content from elsewhere in your account. For example, the instructor's bio or course curriculum or student reviews.
Cons
I encountered a few limitations:
- The Site Builder includes about a dozen or so recognized fonts, but I did not see a way to add custom fonts. Maybe this is comes with a higher plan.
- For the instructor's bio, I didn't like the default design of the "Instructors" block, so I just used a "Text & Media" block. That would have seemed fine, except the text and photo are too close together. I couldn't see a way to increase the space.
- You can get a pretty good preview of the page using Fullscreen mode inside the Site Builder - but the links and buttons are not clickable. I didn't find a way to preview the course landing page with live links/buttons so I can make sure they are working properly. If I'm working with an offline copy, I would like to be able to check links and buttons BEFORE publishing and overriding our existing live page.

- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The way to teach the world online with most of the features you would ever need to look pro
Reviewed on 2022/04/29
Thinkific kind of has all figured out for you except the marketing part that is up to you to figure out if you want the wold to know that your courses exist.
Pros
It has all the features I really need to teach and sell my courses online
Cons
Not very easy to customize the way your landing pages, course gallery and course itself looks. What Thinkific has available looks good but sometimes you want to make it more your own and that is not that easy.

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best eLearning platform for beginners and experts
Reviewed on 2018/06/14
Pros
I have produced more than 200 online courses and used several platforms. Thinkific is my favorite. I have three schools there. It's easy to use, clean design, and the upgrades are customer-centered.
Cons
I don't like the new admin organization. It's text heavy and not intuitive. I prefer simple headers like courses, users, admin, etc.

- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
For the non-developer who wants to create great online courses - go with Thinkific
Reviewed on 2018/06/24
It's just a great piece of software to deploy an online course without having to rely on a expensive developer (like myself.)
Pros
I deploy Thinkific to my clients who need to an online course, but don't have the expertise or resources to recruit someone with technology skills. It's really easy with a short learning curve. If building a website with drag/drop tools is easy to you - this is even easier.
Their support is fantastic! Their response time is quick, their team is helpful, and their reply is always clear and coherent. I've spoken to them as both a user, and a developer - and they were always willing to find a way to help me solve things.
Cons
For the scenario of building a training program - Thinkific is great - no issues. If I had to say something, like anything - the only thing I can think of is, as a developer - I wish I can build add-ons to extend Thinkific's features. I'm probably in the 1% who wants it, which shows how much Thinkific really thought things

- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thinkific is easy to use, the interface is friendly both for the administrator and for the...
Reviewed on 2017/12/07
I get to sell my courses to students directly and receive a hire percentage than I would on Udemy and Skillshare.
Pros
I needed to create online courses to sell directly to students rather than putting all my eggs in one basket... in this case 2 baskets; Udemy and Skillshare. I began looking for cheap or free LMS system, and after vetting my options I was down to two choices Thinkific and Teachable. Thinkific isn't as popular as Teachable so I was already partial, expecting less from it than Teachable. I was surprised that Thinkific was the better option.
Thinkific is easy to use, intuitive and very user-friendly, they have lots of resources on how to create courses. I hit a snag in the video production phase of my courses and I was surprised when they reached out to me, I explained that I hadn't been online as I was still creating my course and they sent links to resources that would help. That was a biggy for me, as I really needed that.
The staff and the software itself has been amazing.
Cons
Non really, at least for now. I'm on the free plan which has limited features, I'd need to upgrade to fully explore its capabilities but for now, I'm content
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Great to have free tier but lacking in user experience
Reviewed on 2022/07/21
Pros
Great to have free tier to test out the functionality of the platform
Cons
The overall navigation is confusing. I often found myself not knowing where to go to find things.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Thinkific need to get their act together
Reviewed on 2022/08/14
I regret signing up to Thinkfic, its caused huge delays and I have spend much more money than I needed too.
Pros
Thinific customer support is great and I also liked the user platform. It's easy for user to navigate and looks professional. The user has a great experience from purchase to completion.
Cons
Thinkific is missing contact form and blog integration. This means you have to pay 3rd party apps about $70pcm extra! Also the basic plan is completely useless because you can't index to search engine or run successful PPC campaigns. For start ups like myself this is nightmare. So much better options out there offer better value for money.
Alternatives Considered
TeachableReasons for Switching to Thinkific
I thought Thinkfic's basic plan who be good enough to launch my business and I heard their website build was very good. Both these things are untrue.
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thinkific works for me!
Reviewed on 2019/04/08
No benefits realized yet as I just got my first course up and published. I have several courses written but finding the right software for me and my students was my Catch 22... never considered that would hold me back. I kept working on the courses... and finally, the solution was presented to me.
I have tried so many different teaching platforms already and never actually published. Just wasn't confident in knowing the site well enough -- but in no time at all, I am published on Thinkific and so thrilled I made the leap. Finally!
Pure FUN!
Pros
Thinkific is easy to use. Add a new Module, one click to add content, module after module. So easy!
Better yet, I LIKE how it looks to the user. I LIKE how the site can look like mine -- not another platform. It does look different, but MY site name is on top, visible, so users know where they are immediately. I've tried others and never quite liked the look as I work with seniors who have retired... and wanted simplicity. This time I found just that. AND YET -- very functional, with every content option I'd like to add.
Thinkific has a great Facebook group too. Very active and helpful, learned how others are doing their classes so gives me new ideas. Some groups were full of people whining about what the software didn't do or needed to be corrected... that didn't work for me either, yeah, picky picky! :)
Cons
I only had to ask Support one question while adding my first course. My only question was: how to add a manual student who paid me privately (or complimentary class) if they didn't purchase through Thinkific itself. I know its there, just chose to ask instead of searching! :)
I didn't even use HELP pages to learn how to use it... it was pretty intuitive for me and I love that! Please don't think that means its not a fully integrated teaching service, it really is. They simply "got it" where the user (me, the instructor) and the other user (student) is concerned. Someone did the work to think about how both users will interact with the software. Kudos!
- Industry: Mental Health Care
- Company size: 501–1 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
No brainer choice of course management software
Reviewed on 2019/05/03
I researched so many LMSs out there and finally found my soulmate 😝 On Thinkific I am launching my first, course, the way I want it to be.
Pros
Free to get started
Get paid via Paypal without being charged by thinkific
Perfectly beautiful themes
Add anything you can imagine, quiz, pdf, presentation, text, anything
Support for Rich text e.g. make important words bold or italicized
Available to anyone, not just Oxford or Harvard Professors
boy, i am in love with literally every feature of thinkific
Cons
user statistics are (so far as I understand) not recorded with quizzes. this could have been very great. so that students would know the level of difficulty of the quiz.
- Industry: Real Estate
- Company size: 501–1 000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great for out-of-the-box solution
Reviewed on 2019/10/30
At a previous employer, I chose Thinkific to build out a model for a course my CEO wanted to test before commissioning an app. While the final product wasn't quite as smooth as what we were working toward, it looked great for an ecourse and was light years beyond anything the competition was producing. It was easy to use and integrated beautifully with other apps through Zappier.
Pros
Thinkific was incredibly easy to use to create a professional course and corresponding website. It was well laid out and actually made the process enjoyable. I was especially pleased with how the website turned out and how seamlessly it integrated with the course.
Cons
There was very little I disliked about the platform. It was difficult to tailor the course quite the way I wanted it at times, but I could always find a workaround.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Incredible course creation platform!
Reviewed on 2021/03/18
A++
Pros
I love using Thinkific and wish I'd found it sooner! If I have any questions, their customer service response is outstanding and they even follow up with an email covering the details discussed. The training videos and course guidelines are so helpful. It's so easy to make edits and update course content any time. Stripe is a good company that allows us to sell courses in many other countries, bonus! I'm not tech savy so this program fit like a glove. Thank you so much for your committment to helping others by creating an incredibly user friendly and highly functional program.
Cons
I would like to be able to add a course instructors signature to the certificates and better options in the certificate blocks.
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An all round course conducting platform
Reviewed on 2021/03/18
My experience has been fantastic to be honest and I intend to continue using it further.
Pros
It negates the need to spends thousands of dollars for a LMS website. You really don't need to be a software literate to build this and start using it on the go.
Cons
The users should be trained on how they can land their websites on Search Engines. Even a small fee will be justified, but training will help take this further. Also, more Payment Gateway options should be made available directly and not through Zapier.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Budget Friendly Software for developing your program
Reviewed on 2021/05/07
Overall I am very happy with this software for my program and it's been a very helpful tool.
Pros
I love that it is one of the most budget-friendly software that I know to create an online program on.
Cons
I do believe that the software has the potential to grow more and be a little bit more professional looking, I would recommend adding more features and better design options.
- Industry: Medical Practice
- Company size: 1 001–5 000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Training App
Reviewed on 2021/07/08
Able to help healthcare virtual assistants like me when it comes to in-depth training. Very informative.
Pros
I loved that I'm able to learn with user-friendly features of the app. I'm able to watch informative videos that are included on certain topics everyday. I also loved the features when taking a quiz which makes me pay attention to details to pass it before proceeding to a next topic.
Cons
Not much least favorite. I'm satisfied with all the features.
- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A great platform for the less technical
Reviewed on 2020/05/20
A really great platform that is easy to tailor to my business needs. Where I was unable to make a change to the system defaults, the customer service team made them with out any issues.
Pros
Very easy to use and has excellent customer support
Cons
For the plan I am on it is a shame there certificate functionality is not available
Reasons for Switching to Thinkific
Price and functionality
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for Online Courses
Reviewed on 2018/03/27
I can easily and quickly get my online courses up and running and sell them easily to my students and corporate clients.
Pros
I LOVE all the features Thinkific has to support my online course. Completion certificates? Check. Achievements? Check. SINGLE SIGN ON FOR WHEN I SELL TO CORPORATE CLIENTS? CHECK!
But really, the feature list is pretty long and extensive. And the price is pretty good compared to other platforms.
Now, Thinkific won't host all your marketing needs, but it will nail your online course, and I'm a big fan of that.
They also offer GREAT webinars and opportunities for professional development, which I really appreciate. I really do feel like they want me to succeed.
Cons
I wish there were more options for how my course pages are laid out. It's pretty much all standardized with the course online on the left of the page and the content on the left. That course outline is ALWAYS there. Now, that might be really handy for students, but I wish I had some options and maybe could make things a little prettier. (It's not ugly or anything, I just would like another option or two to choose from)

- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Deliver Your Online Course or Digital Product With Ease
Reviewed on 2019/07/16
I think this is an ideal solution for someone just getting started with an online business.
Pros
I think Thinkific is super intuitive to use and offers regular, non-techy people the ability to deliver their digital products with ease.
Cons
I would like to see an integration that allows for making the internal dashboard as well as creating landing pages more customizable.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ramp Up Quickly
Reviewed on 2021/03/18
Very good
Pros
Thinkific is easy to use and allows your courses to be up and running quickly. It is less cumbersome than other options, has amazing features enabling you to deliver a professional look and experience to your customers, and support is excellent.
Cons
The inability to delete courses once someone has registered.
The need to copy the course to allow early access, but it does not carry over once the actual course starts.
That course registration can't be set to automatically begin and end.
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Poor cancellation function - Pay entire month, cancel next day, and lose all the features paid...
Reviewed on 2021/09/07
I regret going with them and am going with another software.
Pros
The only thing I liked about the software was that it was inexpensive and so was easy to start. But should have really gone another route.
Cons
It was fairly confusing and not easy to navigate. To make the course have the functions needed was not too easy. The final salt in the wound was that when you cancel, they take off everything. Even though they did BILL for the entire upcoming month. Make no sense? Right... Might be good for revenue but not for customer service.
Alternatives Considered
KajabiReasons for Switching to Thinkific
It was more inexpensive.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Enabled to set up online art courses for 200+ students.
Reviewed on 2018/03/13
I've been able to sell multiple learning products to 200+ students. This has enabled them to learn and see their progress as they go. It has also allowed me to create and use quizzes for my students.
Pros
This software is quite flexible and enabled me to take over 200 students through 15 learning modules. Each module has multiple videos and pictures. Thinkific enabled me to include assignments, which I used Airtable to integrate with. Enrolling students in that course is extremely simple.
Cons
There are no big cons with Thinkific. That said, the progress bar has been confusing for some of our students. Replaying courses can be slightly confusing for them too.
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thinkific is a well polished Learning Management System
Reviewed on 2021/08/08
Thinkific is an excellent platform for creating and selling online courses. It is really easy to use and offers a lot of features that make designing & delivering courses an absolute breeze...not to mention the other numerous benefits it offers. If you can bear the monthly subscription cost, definitely chose thinkific over other Learning Management Systems.
Pros
The UI/UX is well developed and it feels premium.
- Ability to create memberships & Bundles
- Website Builder
- Affiliate Center
- Community feature is awesome (your can create your own Private community/space)
- Overall analysis (revenue, order, Student engagements etc.)
- Drip content is cool (Publish your content/material on specific day or time)
- Certificates after completion of the course
- Ability to create assignments, Quizes & Surveys
Cons
- Lack of mobile app, It is handy to learn using mobile phone
- It's Expensive, Difficult to bear the cost if you are just starting
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