Payoneer Reviews
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721 Reviews
- Industry: Architecture & Planning
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Honest review for payoneer
Reviewed on 2024/06/07
Im very very very absolutely happy using payoneer also in my work when it comes on payday it is...
Im very very very absolutely happy using payoneer also in my work when it comes on payday it is very easy to transfer your payment less hustle and very fast transaction also no charges apply I HIGHLY RECOMMEND THIS PAYONEER TO THE NEW USERS AND BUYERS WHEN IT COMES TRANSACTING MONEY
Pros
I like transfering payoneer to another account it has no charges im very very very satisfied and happy using payoneer
Cons
I like payoneer when it comes in transacting money its very fast and very easy to transfer your money and very safe
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
the best cross boarder payment service
Reviewed on 2023/11/27
I have been using Payoneer for 2 years plus and it's been a wonderful experience for me.
I have been using Payoneer for 2 years plus and it's been a wonderful experience for me.
Pros
Payoneer has been very reliable for me for receiving and sending payments internationally, I'm able to to access various currencies with ease.
Cons
Support can be a bit slow to respond to issues once in a while.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Payoneer stole my $34 000
Reviewed on 2024/08/16
My balance was disabled with over $34,000 on it. I did not get any reason or deadline for the...
My balance was disabled with over $34,000 on it. I did not get any reason or deadline for the return of my funds from customer support.
I also did not violate any laws or rules and conducted my business activity following all necessary procedures and rules. Nevertheless, Payoneer blocked me, basically took my funds and refuses to tell me when they will return my money or what I should provide to speed up the process.
Payoneer is the worst, most stressful experience I have ever had, and I sincerely hope that the SEC will prosecute this fraudulent company. Maybe they will learn a lesson and stop committing fraud and illegal activities against their customers.
Pros
Nothing, they stole my money. They are fraud and scam
Cons
Customer support, shady process, STEALING MONEY
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy platform to receive payment from anywhere in the world
Reviewed on 2024/10/17
I used it to receive payments with a company I worked for for a couple of months, and to eventually...
I used it to receive payments with a company I worked for for a couple of months, and to eventually receive payments or transfers from colleagues, it's great to have this platform for when you are in different currencies.
Pros
Easy way to receive international payments, with flexibility to send it anywhere you want. Great for when working for a company outside with a different currency.
Cons
It takes to long to receive the deposits to another bank account and the fees are high, but worth it.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Payoneer - Payment on go
Reviewed on 2023/11/29
Overall, Payoneer is highly recommended for payment processing to and from various platforms. It is...
Overall, Payoneer is highly recommended for payment processing to and from various platforms. It is secure and reliable.
Pros
I have been a user of Payoneer for many years, using it for payment processing. It is a secure, reliable, and user-friendly application. Payments are processed immediately, without any hustle.
Cons
It charges some fees to process payments.
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
The best payment service provider for international payments is Payoneer
Reviewed on 2023/08/08
It has been a good experience with them here in Nigeria.
It has been a good experience with them here in Nigeria.
Pros
A great platform for making and receiving payments is Payoneer. When Payoneer is supported, we can send and receive money from any nation to any other. Payoneer is quick, safe, and dependable.
Cons
I would say that I objected to their exorbitant prices. Even though it might only be my local exchange rate, it's still a fantastic platform for transacting in other currencies.
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Unauthorized Transactions - How Payoneer deal with money theft
Reviewed on 2024/01/15
My overall experience is horrible. Payoneer keeps stressing me out, there was one security breach...
My overall experience is horrible. Payoneer keeps stressing me out, there was one security breach when I lost my money, and they didn't do a thing for a month. Today, I got another warning of a suspicious attempt. I stood out that I didn't want to be their customer asking them to reverse the unauthorized transaction ASAP, and what I got was another attempt to be robbed. I will raise a lawsuit against them ASAP for the stress they are still causing me.
Pros
Nothing. My money was stolen, and I am dealing with the irrelevant staff who have had no idea of what is happening with my case for a month now. Today, after everything they are putting me through I experienced a second suspicious login attempt. I am forced to be a customer because of Payoneer's irresponsibility to reverse the transaction and bring my money back. I have to still be their customer against my will! Til when?
Cons
It is so easy to steal someone's money through Payoneer, and they keep the victims of their scams without an update forever. They practically force people and expose them to more stress by not doing anything to resolve money theft, the process of reversing unauthorized transactions is the opposite of what they stand for in their policy!
- Industry: Retail
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
TERRIBLE CUSTOMER SERVICE
Reviewed on 2024/10/31
The worst support experience of any company I've ever dealt with. There is no phone number to...
The worst support experience of any company I've ever dealt with. There is no phone number to contact. The email support constantly "resolves" the support ticket without an update. I've tried to use the platform and nothing works. The documentation is terrible and doesn't match the online portal. This service was a complete was of time
Pros
NOTHING. This was a complete waste of time and effort
Cons
CUSTOMER SUPPORT IS TERRIBLE, ONLINE PORTAL IS CLUNKY
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Not the best but it works
Reviewed on 2024/10/29
I have my Payoneer account because of my job. If I had the opportunity, I would not have chosen it....
I have my Payoneer account because of my job. If I had the opportunity, I would not have chosen it. On the other hand, I have taken advantage of the debit card provided and have beefed up security with double verification.
Pros
It has different currencies to use and is easy to understand. You can have a debit card for each currency you use.
Cons
The mobile app is useless. It has experienced safety issues in the past that make me unsure to recommend it.
- Industry: Translation & Localization
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payoneer is great
Reviewed on 2024/09/27
Getting my first paychecks and finding everything really easy to use.
Getting my first paychecks and finding everything really easy to use.
Pros
It was my first virtual wallet and it helped me grow tremendously.
Cons
I found other more suitable options so I don't use it as much.
- Industry: Plastics
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Secure payment method
Reviewed on 2024/06/05
Pros
Making money transactions with Payoneer has been very safe and reliable because you can track payments and accept any payment method that the client can, this opens the doors to improve sales by having a secure site that ensures receiving the money
Cons
We have never had any type of failure or unaccepted payments, everything is always in order and the accounts are clear and exact without any loss
- Industry: Arts & Crafts
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Wonders shall never cease
Reviewed on 2024/06/11
Very bad, no customer care operators and assistance. So many different email addresses. Its just so...
Very bad, no customer care operators and assistance. So many different email addresses. Its just so complicated ,its like trying to find a grain of rice in a field of wheat
Pros
Absolutely nothing.I struggled to register. The platform is user unfriendly.
Cons
After almost 2 years of using payoneer i one day was suddenly told that my funds couldnt be processed bacause the country that had issued me my passport was different from the country i was now residing in. If a Canadian goes to SouthAfrica that dient make them a SouthAfrican citizen, they will still need to use their Canadian Passport........why was i never told 2 years ago that this was going to be an issue when i opened my account. Besides that how come they could process my previous transactions without wanting the country on my passport to match the country i live in? I learnt a lesson never ever to go that route again nomatter how desperate. And when i asked them to transfer my money bank ,ohhh dear i had to write endless emails ,luckily the company that had send the money into my payoneer account were very professional and quick to help me. I just sent them one email and before 30 minutes funds were cancelled and i got my money back.
- Industry: Design
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Payoneer Review
Reviewed on 2023/09/16
Pros
The fact that I can receive multi currencies from any part of the world is thrilling.I can receive payments from various marketplaces (which include KDP) and also get paid by clients from freelancing sites in their desired currency especially in situations where PayPal options aren't considered or available.Payoneer instantly creates a bank account for me in US (where as I'm not a US citizen) and I can receive payments globally.
Cons
In as much as payoneer is a great transaction tool, getting it all set up and running is pretty stressful.Even after registering with them and verifying my email, I couldn't get access to the bank details they created for me.I had to go to the website (initially I was using the app) to lay complaints and that was when I found out I couldn't get access to my bank details unless I've received payments of up to 50 USD.Honestly I didn't like the outcome.The bank details contains a routing number with which I could receive payments but I couldn't get access to it unless I've received a deposit and there was possibly no way I could receive any deposits without a routing number.Another payoneer user deposited 50USD to my payoneer account and that was how I got access to my bank details.I honestly suggest if the feature can be adjusted because sincerely speaking, the whole procedure was exhilarating and some users might end up not using payoneer but go for other options.
- Industry: Consumer Services
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Great Way to Send and Receive Money Online
Reviewed on 2022/11/18
I have had a great experience with Payoneer. The customer service has been excellent and the...
I have had a great experience with Payoneer. The customer service has been excellent and the process has been very smooth. I would definitely recommend Payoneer to anyone looking for an easy and convenient way to send and receive payments.I have been using it to receive my payments from overseas freelance jobs.
Pros
I like payoneer because it is an easy and convenient way to send and receive payments. With payoneer, I can send payments to anyone in the world with an email address. I can also receive payments from companies and organizations. For more than a year, I have been freelancing as a side hustle and payoneer has made all my payments hassle free. Additionally, I don’t even have to go to the app to withdraw the money. Whatever payments comes to my payoneer account, it is automatically withdrawn to my bank account within 24 hours , as I’m from India.
Cons
So far, I haven’t found anything that is not to my liking.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Payoneer smooth transactions
Reviewed on 2024/05/29
I love the ease of it all. Payoneer has notifucations that let you know your money with ready to...
I love the ease of it all. Payoneer has notifucations that let you know your money with ready to withdraw. it is also easier now that payo has an app.
Pros
I like the ease of withdrawing from Payoneer. With the hardwork you have put on everyday, payoneer makes it so much easier for you to get the money you worked hard for. I hope we go back to using payoneer again
Cons
sometimes there are felays in transferring the amount but it usually is because of local banks
- Industry: Banking
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amazing virtual banking services
Reviewed on 2023/12/27
The app is smooth and I keep using it on a weekly basis. I faced a delay in a payment once but the...
The app is smooth and I keep using it on a weekly basis. I faced a delay in a payment once but the customer service helped me through it and they were very welcoming and they processed my payment quickly.
Pros
I used payoneer 2 years ago for an outbound transaction and I was shocked by the reliability of this online bank. As a banker I know that only few online banks around the world who are really trusted and fast and since then I decided to continue using this online bank in any outbound transaction. It’s not complicated at all it’s simple, fast and reliable
Cons
The only negative comment is that it’s a bit expensive in commissions but for me the most important thing is reliability honestly
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Payoneer
Reviewed on 2023/08/24
Payoneer is the best wallet I ever use.
Payoneer is the best wallet I ever use.
Pros
I love to receive money from all over the world and I have a debit card to use it.
Cons
At first glance is a little bit oldie the design.
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why payoneer
Reviewed on 2023/09/15
Pros
The payment processing is fast and the rates are good as compared to other payment processing platforms
Cons
Isn't as versatile as other softwares that has a range of products ans softwares
- Industry: Information Services
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Very hard to cancel
Reviewed on 2024/03/04
They made it unnecessarily complicated for verifying our business. Multiple +ve and -ve replies...
They made it unnecessarily complicated for verifying our business. Multiple +ve and -ve replies saying verified and not verified.
By the time it was up and running I had setup paypal, stripe india and no longer needed payoneer.
Also they wanted the customers to create a payoneer account to pay, instead of just a credit card to pay.
And make it really difficult to cancel and close the account. They will ask you to contact support, and then email some lengthly forms as the next step and then threaten saying you will never be able to open again if you close this account etc. All bullshit reason to stay and keep paying their yearly fees.
Pros
FIRC - this document was needed by indian govt.
Transferwise was making it hard to get.
Payoneer was giving it by default.
Cons
how they charge an annual fee on top of transaction fee.
They make it super hard to cancel and move out.
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Safe payements software
Reviewed on 2023/08/10
Pros
It is a safe and trust software where online payements comes everyday.
Cons
The software is difficult to use for some people.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great and affordable payment platform
Reviewed on 2023/11/20
I have been using the platform as a user while receiving foreign currency and now I recommend it to...
I have been using the platform as a user while receiving foreign currency and now I recommend it to my hires since is not expensive and easy to use.
Pros
This is the most recommended payment and international transactional platform to our hires since is easy to use, safe, and very friendly with the users.
Cons
With the new improvements on the platform and updated policies regarding countries in LATAM, I have no complaints.
- Industry: Program Development
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst Company
Reviewed on 2023/12/15
I would not recommend payoneer to anyone.
You never know when they will decide to block you....
I would not recommend payoneer to anyone.
You never know when they will decide to block you. Without any reason.
I have been their customer for more than 8 years. Never done anything against their rules, yet they have simply closed my account, i tried to reach to them many times. All i was receiving was a generic answer that something was wrong, but they can not tell what it was!??
So they dont know why they blocked me, but they are blocking me.
DONT use them if u dont need!!! You may stay without your money!
Stay away from payoneer!
Pros
I like the simplicity when receiving money
Cons
Very poor customer care! Their responses are generic
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
POOR INFURIATING HORRIBLE SERVICE
Reviewed on 2023/12/27
Pros
There is nothing I like about this company when compared to the other one we were using before we were forced to change.
Cons
We are trying to change over to a new bank account and two months later are still going back and forth with them. Emailing is hopeless. Replies are bot-like, pre-scripted affairs and they take an average of two-three days to get back to you. Calling them is actually quite easy but none of the representatives are of any help, pushing you to send an email which, as mentioned above, is hopeless. If you are thinking of joining up, DON'T.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very Useful!
Reviewed on 2023/07/16
We have found an ease in using Payoneer to receive earning from our customers. It is prompt and...
We have found an ease in using Payoneer to receive earning from our customers. It is prompt and easy. ATM withdrawals are plus point and ability to see what will be the conversion in our own local currency is really useful.
Pros
I like the fact that it is so easy to use and can withdraw your earnings to your band with just a click. I also like the fact that we can see how much will our money amount to in our own local currency and from there we can plan further. Payoneer card is also super useful. You can go to any ATM and withdraw.
Cons
The charges associated with withdrawing money could be lowered and withdrawing from ATM charges are even higher.
- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payoneer review
Reviewed on 2023/07/28
Fantastic software I'm keeping use this software
Fantastic software I'm keeping use this software
Pros
Payoneer is Secure and reliableUsers can easily withdraw funds from their Payoneer account using various methodsIt supports transactions in multiple currencies
Cons
Currency conversion rates is higher compared to same industry