REALTRAC POSSIBLY THE FUTURE OF SHOP FLOOR SCHEDULING
I HAVE HAD SMALL ISSUES WITH INSTALLS BUT EVENTUALLY THINGS GOT WORKED OUT AND THIS NEW VERSION IS EXACTLY WHAT THEY SAID IT WOULD BE. THE LATEST TECH INSTALL TEAM HAS BEEN VERY GREAT TO WORK [SENSITIVE CONTENT HIDDEN] WITH AND THE SUPPORT SYSTEM THEY USE [SENSITIVE CONTENT HIDDEN] IS EXTREMELY CAPABLE ON THEIR PRODUCT.
EASE OF SEARCH FUNCTIONS AND ABILITY TO CUSTOM CREATE REPORTS AND CUSTOM PAGES FOR INDIVIDUAL USER TO FIT SPECIFIC DESKTOP NEEDS
STILL SOME FEATURES THAT ARE MISSING BUT REALTRAC TAKES TIME TO LISTEN TO OUR IDEAS AND POTENTIALLY WILL INCLUDE THESE IDEAS IN FUTURE UPDATES.. WHICH IS GREAT FOR ME AND HOPEFULLY HELPS THEM SELL MORE PRODUCT.
Great software for job creation and tracking.
Overall Realtrac is great for our small business of around 50 people. It is also nice that a touchscreen shop tablet is an option for easier and faster job logging.
Realtrac is super simple to navigate and use on a daily basis. The data logging of operations is excellent.
The Quality tab could be updated to have a "responsible party" option and the NCR/CAR reporting could be updated to include better printable & shareable history data.
Realtrac ERP being used in a CNC machine job shop environment.
Realtrac has been a great resource for quickly estimating upcoming projects and large scale bids on a variety of machines, work types and work stations. We offer many post-production processes at our facility that include a combination of some or all of the following: cleaning equipment, manual equipment, manual labor, ongoing consumable items and a variety of packaging materials and clean room supplies. The ability to affix real known costs to all of these things for any specific job has helped ensure that we are quoting our cost very accurately and not unexpectedly raisin our customer's pricing on subsequent orders.
Work step customization. Attaching files to jobs or part numbers.
1) Time card time display is inaccurate and not fixable, therefore not being utilized. 2) For estimating Bill or BOM items, there is no way to uniquely identify per unit cost based on associated quantity discounts from suppliers. 3) Overall look and feel of the software and reporting sheets feel antiquated, like it was developed in the late 90's.
have had program at least 5 years , support is decent. I am not a computer guy, and I find it easy to navigate
I have called in the past to complain, and I did get up the pole pretty far ,but they say they can't do anything. The program shuts itself down at the end of the day and starts up in the morning - beautiful . However it starts every Saturday and Sunday as well.adding to peoples hours who are not working, which in turn make trying to find the cost of manufacturing useless. the only thing the program is good for is to know where items are in the production process. The reason I originally purchase the program was to try and get the true cost to manufacture the parts - it can not be done on this program. - Also on the main list screen you should be able to see what employees are working on each project, without leaving the screen
Northern Precision - Realtrac for Twenty Years!
We have been using Realtrac for approximately 20 years and it has continuously improved in its applications, efficiency and overall quality. Realtrac is a large factor in our success over the years and has helped make us the company we are today! Look forward to Realtrac for years to come.
The range of uses, reports and also the fact that it is tracked in "real" time and is current every five seconds.
The ability to design and generate custom reports. Some data is not available in all reports.
JD Ellen Mfg Feedback
We have grown with Realtrac over the last 8 years. We have appreciated the improvements made. We would enjoy it if we could have it programmed to fit our product flow.
Organized filtering for job tracking. Purchasing and RFQs. Estimates are nice.
Scheduling can be a challenge for us. I believe that has to do with how training is provided.
RealTrac = Awesome
Extremely cost effective
I love the feature that I can attach drawings to Part Numbers when I create a new order - so that every time I process an order it will automatically pull up those drawings which saves me from having to go look in the files
I wish there was a easy way to input a material list
Does the job
The Realtrac software does what we need it to do. We can easily quote jobs, monitor the work and watch the costing. Overall very happy.
Realtrac is user friendly, and easy to set up. The attachments options help keep things clean and organized for easy access. This software makes it simple to correct mistakes.
The quality group is very basic and doesn't really add valve.
Small Company review
The hardest part of choosing a ERP software is adapting your already established nomenclature, planning and processing methods to the software. While no software can completely adapt to the way a company runs, this one comes close. Where you are forced to change to fit the system, the staff is every ready to help guide the stake holders through the process.
As of yet it has not been able to run properly. I have not had a lot of "Pros".
I have to change some of my company nomenclature to conform with the software. There are several steps to enter a PO, plan, allocate materials, and release. These are not intuitive and don't necessarily run in a easy flowing order. The spreadsheet columns will not expand to show all the information within.
J & L Turning, Inc has had Realtrac software in our plant for approximately 20 years. We are a manufacturing company that manufactures custom designed tools, therefore every job is different. Keeping track and researching jobs was a nightmare. We found Realtrac extremely user friendly and adaptable to anything you want to monitor on your plant floor, plus it intergrates with our accounting software. If you run into a problem, help is always there when you need it. I certainly would recommend Realtrac to all businesses that want to monitor their production, inventory, costs, sales all of it. Easy to use, easy to learn - a winner.
Review Realtrac for money back
Need more flexibility in reports
Overall ok, but can't get answers from technical support on custom reports.
Quality section is easy to use.
We need more flexibility in reports. I have unanswered questions from several months ago on a report showing total dollar value of estimates created in a month. Also, would like a report with open jobs/dollar amount/location and be able to mark as priority. I would like a report that lists the priority jobs with dollar amount and location in the job process.
Realtrac use in a machine shop and fabrication environment.
The main benefit that we have seen from this software is the ability to understand and verify our profit margins on each job, while also holding our shop employees to performance standards throughout each work day.
Looking up old and current estimates and jobs is very easy. There are numerous search fields that allow you to search by description, part #, drawing #, customer name and customer PO #. You can also look up jobs and estimates within a given date range. I also like the different reporting functions, including labor cost breakdowns per job, as well as being able to lookup and report on individual employee performance within any given date/time range.
The GUI is somewhat dated aesthetically. Making changes to templates could be made easier to do. When populating and defining router steps on an estimate, the order of operations sometimes get switched around unintentionally, and have to be fixed.
Realtrac has made our daily tracking much easier and quicker!!
I am completely satisfied with how easy it was to get this new software set up with the help of the Realtrac Technical Support Team. Since we installed the newest version of software we have found so many new ways to utilize the program and make our lives much easier to track progress.
The only issues I have ran across would be the new fields and how to move around and find the correct reports I need to run.
RealTrac is on the Real Track
In general a good product.
Mostly the software is easy to use and gives us all the job costing and production information we need. Its ability to export to QuickBooks is great.
Designing reports can be cumbersome, especially since this is not an everyday task for us.
Easy Use Some features no one else has
Excellent quoting and shop floor management. All part documents in one place.
Ease of Use, Document control. You are able to make prints and any other documents available like packaging instructions to the shop floow without confusion
Reporting needs to continue to improve. Some reports are clunky. Not easy to customize
I Highly Recommend Realtrac
- Able to take care of all aspects of the business in one place. Scheduling, ordering, and especially job tracking.
- Has good flow from one area to another
- Nice user interface
- Rightboard is great to be able to show what we have and schedule
- Great customer support
Bouncing between tabs can be cumbersome
Would like to be able to delete quotes
Forms can be difficult to customize
It gets the job done
SNX Precision Feedback
Running with minimal staff, machine uptimes are higher.
Ability to quote materials, and generate PO's from the quote has been a timesaver. the Rightboard is also a tool that helps to get jobs prepared which keeps the uptime on the machines high.
Inventory, cost accounting has not worked as well as I had hoped. The complex job has not worked for our business which when I purchased the software I thought it would be an advantage for what we were trying to achieve.
A long look, great decision
Amazed at how they train. No need to guess, no need to carve out days of forgetful training. Instead Training is as fast as one can absorb. Training is built upon the previous steps. Allowed our business to dictate training direction. Several times before a training session looked at my question as trivial. Considered it would be a waste of their time to show me one thing. In minutes of working together, letting me drive proved to quickly develop and understand the how and why's. The complete process expedites muscle memory, building the retention for a successful implementation.
The likes, In short, the ability to build and track multi level BOM's while having Shop management, inventory visibility and scheduling features. These have long been the desirable features.
Same as in all software, time to build the data. The choice was to not drop all past data in but to build from this point forward. This means at times go back and enter data from the past system. Our choice, it was not a requirement.
[SENSITIVE CONTENT HIDDEN] has been very helpful with an questions or issues. I have used other ERP softwares (most exposure to Epicor). Realtrac is a more simple ERP as far as user friendly application.
Also since last update, software is slow and sometimes glitchy. And have had to exit and then re-open the job screen to get any attachments to show.
Rightboard is in real-time so changes are able to be seen quickly by shop personnel.
There is no option to see transaction history of parts on the inventory side. When we have an issue, we can't see what transactions took place prior to see where the problem occur to make our qty off or see any negative qty's.
Also, status of "incomplete" for finished goods is pointless for how Realtrac treats it once moved to a job to make the part complete. Just better off making a consumed material part number, which means several more parts numbers for each finished good that are left at incomplete stages.
How Realtrac changed the way we do business
Overall Realtrac has given us a different perspective on how we do business. Jobs now have routers detailing step by step production processes. It has also changed how we manage our inventory by consolidating our warehouse. Realtrac has proven to be an effective tool and everyone in the office enjoys its ease of use.
I enjoy the ease of use and how efficient it is when it comes to tracking job statuses. The inventory management module is also great and it allows us to input inventory locations and statuses. So if we have 20 parts that are partially done in stock we can flag them as partially completed. Realtrac has essentially changed our entire business into a more efficient company.
The only issue I have is the loading times when it comes to selecting different modules.
Good at Big Picture, Some Shortcomings and Missing Features
Overall it does what we need it to do by tracking jobs through the shop, but the costing being "broken" for our use makes it a purchase I may not make again if I had to do over.
It's user friendly for ShopFloor logging in and out of jobs and recording time. Timeclock is easy for HR, and tracking down where a job is in the manufacturing process from a remote location is easy as well.
My primary beef with RealTrac is that there is no feature (or wasn't a few versions ago) that allows me to SPLIT AN OPERATOR'S TIME when they are logged into two jobs. If an operator is running two machines, or three, or four, all at once there should be an option (if not a REQUIREMENT) that their loaded labor cost and hours are divided amongst the machines they're concurrently logged into. In my company, one operator ALWAYS runs more than one machine in a bank, so not having their time split makes all my costing metrics utterly useless until I manually go into the work sessions to interrogate the data. This is nearly a deal-breaker making me consider another software. (Customer Service / Tech Support informed me this was intentional so that when looking at historical jobs you never under-bid a job). If this is incorrect, someone please call me ASAP!
The "Quality" feature is a horribly conceived module, slapped together as an afterthought, and the default reporting within there is awful, has poor formatting, and doesn't integrate well at all with the rest of the system. There hasn't been an update on this module in forever, but new PAID features (RightBoard) are being added and updated all the time.