Paylocity

4.3 (939)
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The most complete platform for the modern workforce.

Overall rating

4.3 /5
(939)
Value for Money
4.2/5
Features
4.2/5
Ease of Use
4.2/5
Customer Support
4.0/5

86%
recommended this app
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939 Reviews

Nora
Nora
Overall rating
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Good, have experienced better

Reviewed on 2024/06/26

In general, it is a pretty good payroll software but I have experienced better. The pricing...

In general, it is a pretty good payroll software but I have experienced better. The pricing structure seemed unclear and inconsistent. Hidden fees and unexpected charges cropped up periodically, which added to our overall cost without prior warning or explanation. This lack of transparency in pricing made it challenging to budget effectively and caused additional financial strain on our operations.

Pros

I would say the ease of use by employees and the how straightforward the training is.

Cons

The customer support was underwhelming. When we encountered issues or needed clarification, responses were slow and often didn't fully resolve our concerns. It felt like we were left to figure out complicated problems on our own, which is not ideal when dealing with sensitive payroll and employee data.

Anthony
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

we moved to Paylocity this year

Reviewed on 2024/10/15

The team is very supportive and friendly. Our implementation went well.

The team is very supportive and friendly. Our implementation went well.

Pros

The team that supports us is friendly, responsive and helpful.

Cons

WE still have hiccups in setting up approvals for PRO/timesheets that we cant seem to overcome. There a a few wrinkles in the system that make no sense to me!

Alternatives Considered

ADP TotalSource and Paycor

Reasons for Choosing Paylocity

ADP is terrible in customer service and their products inflexible..

Switched From

ADP Workforce Now

Reasons for Switching to Paylocity

the team was great and we did not like the interfaces as much as Paylocity's
Verified Reviewer
Overall rating
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Lots of Options and Gets Everything Done

Reviewed on 2024/12/19

Good product that gets intended job done. Certainly nothing aesthetically to write home about, but...

Good product that gets intended job done. Certainly nothing aesthetically to write home about, but the features are there, although sometimes they're hard to navigate to.

Pros

Paylocity offers a lot of options for users to explore. It's nice to be able to see pay stubs, request PTO, review critical work docs, etc. all from one central hub.

Cons

The navigation could have been more clear -- some things were hard to find and not as intuitive as one would hope.

Jadin
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Paylocity Rocks

Reviewed on 2024/11/21

Pros

Paylocity is easy to navigate and very user friendly.

Cons

My only complaint about Paylocity is the app could be designed a little better.

Tara
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Overall good, but room for improvement.

Reviewed on 2024/10/11

Overall, Paylocity is one of the better HRIS systems I've worked with. Payroll is simpler while...

Overall, Paylocity is one of the better HRIS systems I've worked with. Payroll is simpler while still being secure and my employees also seem to engage well with the program.

Pros

Paylocity has allowed us to customize a lot about our company site/setup. I spend most of my time in the Onboarding side of things and being able to customize the onboarding tasks is really helpful.

When it comes to the Employee's side of Paylocity, it is relatively straightforward and user-friendly. The site is easy to navigate and when needed, the support team is very friendly and usually quick to respond.

Cons

There is definitely room for improvement within Paylocity. It seems like a lot of functions, features, and even naming conventions are a bit more complicated than they need to be. In the onboarding side, setting up onboarding event packets, tasks, or templates is a TOTAL PAIN. The process is cumbersome and you can't delete certain things once they're created. The builder for customizing onboarding tasks 100% needs some help and could be a lot more user friendly if Paylocity were to copy a builder-setup like SurveyMonkey.

Wesley
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Revealing the gems that make it indispensable for effective payroll management

Reviewed on 2024/07/10

Streamlined and adaptable. It is a solution designed for the diverse needs of today's workforce....

Streamlined and adaptable. It is a solution designed for the diverse needs of today's workforce. Comes with seamless integration minimizing manual labour and maximizing efficiency.

Pros

Unlocking the essential components of great HR and payroll practices starts with an intuitive and flexible software which has all the features for the task. Paylocity fits in well with efficient performance that aligns with our unique needs. It can easily manage complex calculations ensuring compliance with laws and deductions. Operations are carried out with accuracy ensuring both the employer and employees are happy with the results.

Cons

It will make your life easier and better. Pleasure to comment that I have no drawbacks. I find everything helpful and Up to standards.

Stacey
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Payroll and HR tools made easy

Reviewed on 2024/06/17

Pros

Paylocity makes all of our scheduling super easy. We have the ability to track all employee documentation. The learning portion is great as well since we can include our learning tools and create tests for understanding. Having a central place for the on-boarding process also makes it easy when hiring new associates. The entire platform is very user friendly and by far one of the best I have used.

Cons

There is nothing that I can say I disliked about the platform.

Verified Reviewer
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Simplicity at its best

Reviewed on 2024/08/27

It’s been great their team is very helpful whenever there are any payroll or benefits concerns....

It’s been great their team is very helpful whenever there are any payroll or benefits concerns. They offer many integration options for benefits and everify to help streamline processes

Pros

Simplicity of employeee portal and admin features
Onboarding events and checklist
Intern support from teams

Cons

UI could use a general refresh to make it much more modern

Shira
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great all in one place for employee info including paychecks

Reviewed on 2025/01/03

It’s easy to gain access to all my documents - change bank accounts for direct deposit add...

It’s easy to gain access to all my documents - change bank accounts for direct deposit add emergency contacts take requires trainings etc

Pros

It has comprehensive information about my employee profile and paystubs and earning promotions and reviews

Cons

The homepage is a little messy in my opinion

Carolyn
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Paylocity is Quick and easy

Reviewed on 2024/11/26

Easy to approve time changes. We just implemented and some forget to punch in

Easy to approve time changes. We just implemented and some forget to punch in

Pros

Ease of use. The app is great for quick changes.

Cons

Just having to switch to a new platform. And needing to bring my laptop home for Approvals of time cards. I am off Mondays.

Courtney
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The best system switch we have made as a company to date!!

Reviewed on 2024/08/21

Pros

Very user friendly software and multifunctional to use for so much more than just time keeping and payroll services. It has a multitude of HR functions that not only engage employees but keeps everything in one place, making it easier and more convenient for both management and employees.

Cons

No direct contact info for assigned account managers.

Bridget
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

There is a better Payroll compnies them Paylocity

Reviewed on 2024/09/03

For 15 years our company did payroll in house we need to move to a payroll company to help stream...

For 15 years our company did payroll in house we need to move to a payroll company to help stream line out of state payroll worst mistake with using paylocity customer service is terrible

Pros

Payroll is easy to use, you can input the hours manually or upload a spreadsheet

Cons

Customer Service is terrible if you have a questions they send you links instead of calling and helping

Alternatives Considered

UKG Pro

Reasons for Choosing Paylocity

We need help with out of state employees payroll

Switched From

QuickBooks Desktop

Reasons for Switching to Paylocity

Unable to use it was out of our price range
Javier
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best pay roll company

Reviewed on 2024/10/10

My overall experience with Paylocity has been very pleasant and by far the best pay roll I've ever...

My overall experience with Paylocity has been very pleasant and by far the best pay roll I've ever used.

Pros

I love how you can track your hours, how you can communicate with other staff member and how you can see and request time off.

Cons

So far I cannot say there are any cons its been the best pay role app I've ever used.

Ashli
Overall rating
  • Industry: Veterinary
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Paylocity Ups & Downs

Reviewed on 2024/11/06

Intuative app that documents information & allows accurate time keeping

Intuative app that documents information & allows accurate time keeping

Pros

Easy to navigate on phone or pc
Fun community section to celebrate staff

Cons

Loading issues and errors with geofences

Tasha
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Paylocity is a great tool to use!!!

Reviewed on 2023/12/30

My overall experience with Paylocity has been great!

My overall experience with Paylocity has been great!

Pros

I really like the trainings that Paylocity offers.

Cons

Some of the trainings that paylocity offers seems to repeat a lot of the same information over and over again.

Lisa
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Your personal employment details all in one place.

Reviewed on 2024/05/10

I used this program for approximately two years. It was easy to navigate and gave you access to...

I used this program for approximately two years. It was easy to navigate and gave you access to learning, employee org charts, employee benefits all in one place.

Pros

I liked the ease of the program and also the ability to check your 401K benefit status all in one place.

Cons

I don't have any negative comments. I loved it.

Eva
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Better than the others

Reviewed on 2024/12/02

Have been using Paylocity for over 10 years and I have never encountered any issues.

Have been using Paylocity for over 10 years and I have never encountered any issues.

Pros

Easy to work with. Very user friendly. Customer service is great, you will always get the help you need and quickly.

Cons

The only thing I personally do not like is that every 6 months I have to change my password.

Sam
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great and Straight Forward

Reviewed on 2024/08/28

Great experience. Used it for a short time and never had an issue with it. Everything ran smoothly....

Great experience. Used it for a short time and never had an issue with it. Everything ran smoothly. Clocking in and out was easy. Finding your pay stubs was a breeze. Great app

Pros

It is a simple app. Very easy to use and does what you need it to do. Never really had any complaints with it to be honest.

Cons

I can't really think of anything. Maybe just the fact that it is a lesser known app so it is not as widely used as others and therefore may have less attention shown towards updates and such.

Teresa
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Paylocity last and easy to use

Reviewed on 2024/08/24

I had a great experience being able to have my time clock on my phone. Being able to view my check...

I had a great experience being able to have my time clock on my phone. Being able to view my check stubs, and request days off on my phone fast and easy.

Pros

Being able to clock in and out on my phone, viewing my check stubs, and viewing my W2's for tax season.

Cons

There was nothing that I did not like about Paylocity.

Raven
Overall rating
  • Industry: Business Supplies & Equipment
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Review for Paylocity Highly Recommend

Reviewed on 2024/12/13

Overall I love it makes clocking in easy

Overall I love it makes clocking in easy

Pros

Its easy an convient if you forget a day you can go back and fix

Cons

that it automatically put my break time without my permission

Ashlee
Overall rating
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User friendly!

Reviewed on 2024/12/04

I use it every day for clocking in and out and to check my paystubs

I use it every day for clocking in and out and to check my paystubs

Pros

It makes everything HR/Payroll super easy

Cons

There isn't anything I really dislike about it.

Ahmed
Overall rating
  • Industry: Import & Export
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Paylocity Is a Great Time Tracking Solution

Reviewed on 2024/11/12

My overall experience with Paylocity is perfect.

My overall experience with Paylocity is perfect.

Pros

Paylocity is a friendly and easy to use time tracking solution.
I like how Paylocity's dashboard is easy to understand.

Cons

Paylocity is great and flawless. I have zero flaws.

Brianna
Overall rating
  • Industry: Retail
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Rancho PT Front Office

Reviewed on 2024/07/09

I loved using Paylocity at my old job and I also liked how there was a security question after...

I loved using Paylocity at my old job and I also liked how there was a security question after logging in to make sure my information was safe and it was always easy to approve my time sheets and request sick time and pto and unpaid time off

Pros

Very easy to use, and very accessible when needed

Cons

Sometimes I would login and it pop up at the home page instead of the big login page, just personal preference though

Marissa
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Great app !

Reviewed on 2024/11/15

Paylocity is supper helpful I love all the navigation instructions they’re supper easy to navigate...

Paylocity is supper helpful I love all the navigation instructions they’re supper easy to navigate through love how easy it is to see hours and checks

Pros

Supper easy to navigate through, a lot of cool features!

Cons

I can only clock in through website not app

Krystal
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Useful, easy to use features

Reviewed on 2024/08/27

Overall, Paylocity has been the easiest program to use for tracking time worked.

Overall, Paylocity has been the easiest program to use for tracking time worked.

Pros

Kayla city makes it easy to edit your punch time, And to include notes about the reason for the edit. This feature makes keeping easy and updates manageable.

Cons

All of the features in Paylocity beneficial and easy to use. There’s nothing about this program that I do not like.