ManageEngine Mobile Device Manager Plus Reviews

I appreciate how many features ManageEngine Mobile Device Manager Plus has and gives me a full depth of control over my mobile devices.

The initial set up was a bit of an issue, but this was less of an issue with ManageEngine and more on the end of Apple. ManageEngine support was actually really helpful in resolving the issue and helping me make sure the Apple connectivity was properly configured.

I like this product due to multiple reasons, including ease of setup and administration, user friendly application, quick enrollment of IOS and android devices, less expensive when you are comparing with other products, remote administration capabilities etc.

To be frank, I am still using this product and I am so much satisfied with it, Hence I don't remember any drawbacks of this application until now.

I like that the program has an easy to use web interface that allows me to geolocate all of our tablets in the wild and send out announcements to them. I like that I can remote lock the devices and change the passcodes remotely.

I d not like that remote access is an add on cost on top of the crazy high price of the yearly licence this came as a shock and was not communicated when we signed the contract. I am also not a fan of their support team that seems to never understand my questions and instead of offering support keeps sending back my email with a request for unrelated information. This even happens with sales.

I like that this is a robust and comprehensive MDM solution and is reasonably priced for the features. It allows me to set policies for the devices, integrates easily with Apple Business Manager, and deploys easily.

Some settings and actions are difficult to find. Certain screens seem redundant and don't allow the same actions from one to the other. For example, we marked a device as lost but after it was found, we couldn't find the setting to mark it as found. Trying to push out apps individually to phones doesn't always work. There is significant overlap, in my opinion, between the Enrollment and Inventory screens and finding which one I need for applying certain settings is complicated.

I love that it offers robust solutions for all OS and platforms. It is relatively easy for one technology fluent individual to setup and deploy. The free trial is generous and provides full access to all features. It tightly integrates with Google Workspace.

Some of the support documentation needs to be updated. The web interface can be a little confusing, and some feature menus can be difficult to locate. For about half my devices it was necessary to go through the enrollment process two times to get good results. Medium level learning curve.

ManageEngine MDM allows us to keep all our devices in security contention by ensuring the devices are always up to date with software and security patches.

Can be hard to navigate round the GUI at times.

Ease of use, has al the features required to manage our devices remotely effectively and easy.

Transparency of trial plans not very clear what you are signing up for

Great tool for managing iOS devices and app deployment. Integrates well with Apple Business Manager. The ability to customize groups, users, and enrollments provides the flexibility needed to manage multiple devices, users, and departments. The security protocols were easy to configure and provided the level of security required for our organization.

I feel the deployment process is cumbersome when working with ABM to sync devices. It would be nice to distribute a one-size-fits-all template to a device.

Easy-to-use, easy-to-learn administration interface.

Deploying applications does not always show all applications

Ease of use and the functionality. Also that I can create a policy within the console directly.

1 - Remote control does not work, only remote. connect/view
2 - Location tracking is not set by time, but by distance. No way around that unfortunately.

Easy to understand the product and configure. Everyday My team manage more device quiet simple and effectless.

We see product improvement and new feature release frequently.
Free trail will help us to do more things

Our use case fill fulled by 100%, no drawback found so far

The enrollment of the device is very much comfortable, it has also got user friendly UI which eases the usage. The wide range of feature available for device and application management. Device details and application details are easily available.

Nothing so far, I have been using the MDM from recent times and learning all the tools and features available in it. Till now have not found any trouble.

remote access, Invetory management, user restriction

We currently manage over 200 mobile devices, and this makes it easier for us to have remote access during our remote interventions.

Easy of use, onboard remote support, integration with othe products

For the use we have it's suite perfect and don't see any criticity

The thing which gave me the most peace of mind is the amount of control and administration the software provides, along with the very powerful ways it prevents the user from tampering with certain settings.

I just wished that there was a way to schedule the usage of certain apps on the controlled devices.

The user interface of is clean and well-designed. It easy to navigate and find the desired features. The app's intuitive layout allows for quick setup and configuration, reducing onboarding time for new users. The intuitive design, coupled with clear instructions and tooltips, ensures that even non-technical users can navigate the app effortlessly.

Nothing. Everything is fine and perfect

Easy to use, easy to use, Easy to implement. Good instructions and support

I have serveral issues with ABM enrollement.
But when using the enrollement on the instructions it was very easy

Easy to use, figure out and the support is amazing. Great to get answerers from live people extremely fast.

I wish I can see a live dashboard of all my devices battery levels, rather than a timed report.

Being able to use its asset tracking policy management Adding profiles enforcing updates

Limited Policys in profiles and in wifi no provider name no is hotspot field no captive bypass

The internet is a wold place to have children running free reign. I have confidence that they have appropriate safeguards in place.

Not sure that i can afford to use this permanently but time will tell

The control it offers. The app control, the location, etc.

The reports that offers are a few. It would be great that the app offers more reporting options.

Ease of use, work hours reduced and so convenient to manage the inventory

The cost of the tool, the limitations in automatic enrollment

The ease of use, affordability and overall quality

The installation process was challenging