SimplePractice Reviews

As a client I like that it is so simple to view my invoices and make payments

I don’t have anything that I dislike about simple practice but it would be nice if the client could generate a superbill themselves

I really love the intuitive calendar management. I can 'drag and drop' appointments and can easily set recurrences and move recurring appointments. I also love the 'Load Last Note' feature where I can save time on filling in standard fields and concentrate more on the weekly/bi-weekly changes in information (i.e. client progress, client needs).

I would improve the Telehealth app. The Telehealth app seems to malfunction quite frequently when clients are using their phones to join appointments. I have also noticed that my video glitches quite frequently. I would also improve the 'Share' function on Telehealth. It is very hard to screenshare and use it for sharing worksheets and handbooks.

the two way calendar sync what what I did this for

clunky and hard to use. The display isn't great and it sometimes times out and doesn't save my note and I lose it.

I like the few steps to document. I like that the training for our staff was simple

I did not like the lack of tabs for more details for specific clients. I wish they integrated with laboratories for ua.

Billing process for both cash pay and insurance claims, EOB posting, online schedule capabilities, patient portal, and the overall ease of use. There are a lot of document templates as well. The live can’t be beat for all of the features available.

Simple Practice does not integrate with my supplement/lab dispensary (FullScript). A fax feature directly from Simple Practice would be nice for sending chart notes when necessary.

What I liked most about Simple Practice is the support team. They answered any questions and the setup process. It was pretty simple.

What I like least about Simple Practice Is the clearing house. In February we had a major breach it was hard to see payments and ERA.

What I appreciate most about simple practice is that it is constantly growing, expanding, and improving what is available.

The cost is pretty high as you start adding team members.

very easy to use and to implement in a practice

very expensive for the features that it offers

In theory the features that simple practice offers are great. You can schedule patients, use it for med records, and billing.

Using the features is impossible! I had simple practice for several years and the billing was always messed up, plus it’s very expensive if you have a certain number of claims. If a patient has multiple coverages it is very hard to manage. I could never use the invoices feature because the billing was always incorrect which made the invoices all incorrect. The documents and forms were too difficult to figure out. The only feature that worked well and was easy to use was scheduling. I finally found a different software that was much easier.

As a new user i found Simple Practice easy to navigate.
Its a good comprehensive tool for healthcare management offering many features.
It has helpful customer service.

The pricing is too high.
The invoicing was not that good.
Its not for company's its good for solo providers.

Nothing. I would not recommend this platform at all.

Increase pricing. Not actively adding requested, or promised features (such as direct support for group sessions). Lack of customer focus and support.

What I like most about SimplePractice is how easy the software is to navigate for efficient use.

There is nothing I currently dislike regarding SimplePractice.

It was easy to use and the platform is simple to navigate.

It is costly for someone who just first started their own private practice.

So simple to track daily calories with a user-filled database of foods. It also had all my records from my doctor which was super helpful.

I wish it meshed with other apps easily such as myfitnesspal

The telemedicine appointments have been good quality, and it's a good place to store/complete documents, see upcoming appointments, and message with my provider.

I wish there was a way for me to receive a text when my provider messages me on SimplePractice. I just don't seem to know when she does, so I have to keep checking back.

The treatment plans were helpful. The organization of clients was helpful.

I got locked out of my account. The service worker refused to connect me to his supervisor. The service worker refused to provide me a phone number so that I could more fully express the situation. The service worker refused to allow me a brief window of time to retrieve my records so that I could close my account. The service worker was condescending, controlling and unwilling to assist me. My therapy notes were held hostage until I could contact the previous therapist who was the owner of the account. The previous therapist left my agency over a year ago. The previous therapist and I were under the assumption that the ownership was transferred to me. The service worker said that an email was sent to us both; neither of us got the email. Very dissatisfied with Simple Practice.

I was happy with the ease of using this platform.

I do not have any complaints about this platform!

User Friendly, Easy to use, Simplified program

Nothing, all I have are pros, no cons, great EMR