Bookeo

4,4 (87)
Online Scheduling & Reservation System

Overall rating

4,4 /5
(87)
Value for Money
4,3/5
Features
4,3/5
Ease of Use
4,2/5
Customer Support
4,4/5

84%
recommended this app
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87 Reviews

Kaylee
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happiest user ever!!!

Reviewed on 2021/06/10

It has been such a great product for us to be able to automate our registrations. It has allowed us to grow our business with less time spent doing things that take our customers only minutes to do themselves, rather than lots of phone and email responses.

Pros

Initially it was the price that was the main selling point. I love that I pay a flat fee each month, not a percentage of our sales, which is what I found on most other software. I was able to customize my booking platform for all the different classes we offer, the scheduling, and changes that I've had to make it's been fantastic. Whenever I get stuck, the Bookeo support has been very responsive to my email questions.

Cons

Only twice have I thought "oh that's a bummer that I can't ....." So with all the time I spend using Bookeo, I'd have to say THAT AIN'T BAD!!

Response from Bookeo

Hi Kaylee,

I can't thank you enough for taking the time to write this outstanding review!

Thank you for all of your positive feedback about our pricing (no commission, no consumer fees!) and how Bookeo has simplified class scheduling for your business and your customers.

We look forward to continue working with you in the years to come.

Shannon

David
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy customer for 7+ years

Reviewed on 2018/12/30

I have used the Bookeo booking platform for 7+ years. I operate a Segway Tour business, and this product does what I want it to do. It saves a significant amount of time as customers can complete their reservation online. Our sales and advance bookings increased significantly once we started using this product. When looking for a booking platform, I wanted one that DID NOT charge the customer a fee to make a reservation. I don't feel that a customer should have to pay an additional fee to do business with you.

Pros

It is fairly easy to set up. The cost is very reasonable. The monthly flat fee has not increased in 7 years. The customer support is all online, but the response time is fast. This booking platform meets all of the needs of my small tour business. Changes to tour schedules and other revisions can be made quickly and easily. The developer continues to add capabilities and features at no additional cost. The customer is not charged a fee or percentage of the cost to make a reservation.

Cons

There are some minor design changes that could improve the booking process from the consumer side. I would like to see some additional reporting features (eg. Charts showing which tour times are most popular for given months).

Response from Bookeo

Thank you for writing this amazing review, David. It's always been a pleasure working with you and your team. We agree, customers should not pay a fee to the booking system to make a booking.

If there's ever anything we can help with in the future, you know we're always here.

Thanks again
Shannon

Lana
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

My company is loosing a lot of money because of this application and no support

Reviewed on 2018/05/02

NONE. JUST LOST LOTS OF BUSINESS, I WISH i NEVER STARTED IT.

Pros

no pros.

Cons

Its is no longer good. lately its been taking too long on my website and I am losing a lot of business because of it . It never used to be that way. Now customers leave my website without waiting for the Bookeo's application to load . I am looking for a new company as soon as possible . It literaly takes few minutes. noone wants to wait this long and b Bookeo has no phone # to call for support so if something happens to their app then you will have to wait a long tie to fix it because you can only contact them via email and you will lose a lot of of business. Over the years their app had been inconsistent and sometimes disappearing from my website for few days at the time.
Lost a lot of business over the years because people have hard time booking their appointments and because their application is often loading very slowly or does not load at all days on and days off and no support to fix the problems fast. Don't waste your money. look for a good application that is stable and doesn't not make it difficult for your customers to book their appointments . with their application you will save pennies but lose thousands. I am truly fed up with it and taking my business elsewhere

Response from Bookeo

Hi Lana,
I am sorry to read about the issues you are experiencing.
You contacted our Technical Support Team reporting this issue and a couple of days ago, and they replied within less than one hour.
Our Technical Support Team explained that your customers may not see the Bookeo booking widget integrated in your website because you placed it at the very bottom of a long web page. As a result, customers are required to scroll down a lot before they can see the booking widget. We highly recommend placing the widget at or near the top of the page.
Additionally, our Technical Support Team tested the website page where you integrated the widget, and the widget loads in a fraction of a second. If you experienced delays in the past, these can occur if other scripts in your web page (such as the tracker you have for analytics) are slow in loading - this can slow down the loading of other elements in the page.
If we can be of assistance, please do not hesitate to contact us.

Shannon

Leah
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bookeo

Reviewed on 2021/10/11

I love Bookeo as I can use PayPal, have payment option to chose from and a modern, professional booking page.

Pros

I love the modern looks of the booking page and use of my branding colours and images.
It looks modern and professional with easy instructions for clients booking online to follow.
The price is fantastic and for me as small business affordable. I have in the past tried anything from Setmore, Accuity, Canlendy, woocommerce booking to vCita. All are good but expansive and booking pages are not what I wanted. vCita is very good but very expensive.
Bookeo's booking page is fantastic and looks clean and modern and easy to use.
Wish I had found Bookeo much earlier. It uses PayPal which I love. Customer service is on the ball and very helpful. I love that I have payment options at time of booking, to chose from like pay now, deposit or do nothing.

Cons

At first I had an issues with the set-up software, it takes a bit getting used to and some instructions were not clear to me a I had to get back to Customer service a good few times.
I am now used to it but would like it to be a bit more intuitive and in my mind has steps that could be reduced, for example categories and services. Also, integration with other apps is limited which I found interesting, Bookeo is not on Zapier.

Response from Bookeo

Thank you so much for taking the time to leave this amazing review, Leah.
We are thrilled that you like Bookeo's highly customizable, modern and professional interface as well as our simple pricing and our technical support!
Please do not hesitate to contact us if you need any further assistance.
Thank you again,
Shannon

Verified Reviewer
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Customer Service

Reviewed on 2019/03/14

Pros

I am always impressed with the speed at which I get my questions answered. The answers are thorough and obviously come from people who know the product intimately.

Cons

At times, I find the product hard to use. Bookeo is used for so many types of reservation style businesses, that sometimes I feel I need to compromise when trying to fit it into our escape room business. The reporting function of Bookeo could be better. Bookeo limits the date range on their reports to some pretty small time periods forcing me to request multiple reports when one would do.

Response from Bookeo

Thank you so much for the review! We're always focused on delivering the best possible customer service, so hearing that it's been working for you makes us happy. We also appreciate the feedback and your suggestions for improvement. If there's ever anything we can help with, please don't hesitate to reach out!

Shannon

Verified Reviewer
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 5.0 /10

Easy-ish to use Booking Software with limited features

Reviewed on 2020/09/28

While I respect the simplicity of Bookeo, it simply hasn't caught up with the times in terms of booking software. It's been the primary booking software for a lot of different industries for a number of years, but new competitors are prettier, more user friendly (on both customer and client side), and have more advanced features.

Pros

In terms of booking software, Bookeo is one of the most versatile and easy to understand. There is a bit of a learning curve but after that it's pretty simple. Bookeo is also pretty inexpensive.

Cons

I'm going to be real. Bookeo is really ugly. The interface looks like it was made in the '90s and hasn't been updated. It has pretty limited functionality even though you can use it for pretty much any booking service. Just dont expect too many options.

Response from Bookeo

Thank you for your feedback. From your review, it seems that you like how Bookeo is versatile and easy to understand. I am not sure which Bookeo product you are using and which features you require. Please send a support request to [email protected] detailing the features you require for your business. We'd be more than happy to help.

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Bookeo is the Best

Reviewed on 2019/12/11

Previously we took all reservations for programs over the phone or email. Our programs are in high-demand and our schedule changes frequently. Often we would go through multiple rounds of back-and-forth with a customer before we were able to book their program, and tracking which requests came first was a nightmare. Bookeo has alleviated so much stress and work hours!

Pros

I love working with the Bookeo team! They have been incredibly attentive, always replying to help requests within 24 hours, and they usually go above and beyond to thoroughly explain processes that are confusing. I also like that we can capture guest information and sync bookeo to our mailchimp and google calendars!

Cons

I wish I could assign more than one resource to a program or tour. We use a lot of resources to run our programs (staff, vehicles, equipment, etc.) and it would be nice to have bookeo track all of these resources.

Response from Bookeo

Hello, thank you for your great feedback. We are always looking for ways to improve Bookeo, so your feedback will be passed along to our developers.

Cheers
Shannon

Kelly
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

In love with Bookeo

Reviewed on 2016/04/03

THANK YOU BOOKEO!! After over 5 months of searching for a registration system, we finally found exactly what we needed with Bookeo.

This system is easy to use for both the end user as well as administrators. The demo is seamless and allows for testing of all features ~ in fact the demo for the end user was so good that I signed up for a paid account before I even saw the admin side or spoke with anyone at Bookeo. It's that good. Once I got into the admin screens to begin setting up my system ~ I knew this was the system I had been searching for.

Bookeo was the only product out there that had everything we were looking for in a registration system: flexibility in class scheduling, ease of use for the student, mobile-responsive, gift cards, multi pass packages, promotions, Mail Chimp integration, Stripe integration, and more - it just does absolutely everything we need! And the setup was so intuitive!! There was no waiting to meet with a "trainer" to begin setup, it's just so easy. All you have to do is know how to read.

One of the BEST things about Bookeo is their customer service. I had many questions in our unique setup, and they answered every one of them within about an hour or less, and they answered them with actual answers that helped me accomplish what I needed to do. They solved everything I threw at them, expect for one minor thing. I cannot say enough good things about them.

Oh! And their pricing is perfectly affordable. No hidden or extra costs, just one monthly fee based on a generous tier of registrations each month.

Our students love it too. They love that it's so quick and easy to register for classes!

And finally, I loved that I didn't have to wait to speak with anyone to get set up and begin using this brilliant product.

Stop looking, get Bookeo.

Response from Bookeo

Hi Kelly,

thank you for the awesome review!!
We are so happy that you love Bookeo, all its great features and the Technical Support!

If you have any questions, please don't hesitate to contact us -anytime.

Alice

Ramiro
Overall rating
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bookeo delivers an amazing product!

Reviewed on 2016/10/12

The Pacific Marine Mammal Center is thrilled with Bookeo's online scheduling and reservation system! It has been very user friendly on both the administrative and customer ends. We were able to successfully integrate it onto our personal website as well as other social media pages very easily. The customer support has been fantastic as well! We have reached out several times and the Bookeo support team (especially Marcia Murphy) always answer the question fully, with supporting examples, within the hour! Bookeo also offers several features and functionality that allow us to make each of our 10 programs unique. Something that could make Bookeo better would be changes to its aesthetics. Overall, the product is reasonably priced, easy, and multidimensional and we would recommend it to any organization or user!

Pros

Ease, Features & Functionality, Customer Support!

Cons

Aesthetics. It would be a nice to be able to change the look and feel of Bookeo on our websites to match certain colors and themes.

Response from Bookeo

Hi Ramiro,

Thank you so much for taking the time to write this review about Bookeo.

We are currently working on a new UI. In the meantime, you can customize the look and feel of Bookeo with CSS. Our Technical Support Team will send you an email with instructions.

Suzanne

Charley
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic software and customer service, highly recommend

Reviewed on 2020/01/08

Easy set up that has helped streamline our bookings processes from start to finish.

Pros

Ability for so many options for classes/courses
Customer details stored in one place, easily email attendees from a course
Additional features constantly being rolled out
Amazing customer service

Cons

took a while to set up but ALL bookings software take a while if you want to fully customise everything.

Response from Bookeo

Hi Charley, we are so glad to hear that Bookeo has helped streamline your booking processes!

Thank you for taking the time to leave such an amazing review. If there's ever anything we can help with, please don't hesitate to reach out!

Shannon

MARK
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

TERRIBLE! TERRIBLE!! TERRIBLE !!!!

Reviewed on 2017/10/22

WHEN YOU START YOUR BUSINESS ONLY

Pros

NOT EXPENSIVE. BESIDES THAT THERE NO MORE GOOD THINGS TO SAY ABOUT THEM. THE ONLY THING I CAN SAY IS THAT THEY ARE AFFORDABLE.

Cons

THERE IS NO WAY TO TALK TO THEM TO SOLVE A PROBLEM, UNLESS YOU WANNA BECOME A CUSTOMER, THEN THEY OFFER A PHONE NUMBER. IF YOU ASK THEM FOR A HELP EVEN WHEN YOU ALREADY TRY EVERYTHING ON THEIR HELP PAGE, THEY STILL KEEP TELLING YOU TO GO TO THEIR HELPING PAGE OR WATCH THE TUTORIAL. AND IN THE MEAN TIME YOUR CUSTOMERS ARE GOING AWAY.....

Response from Bookeo

Hi,

I reviewed the email threads sent to our Technical Support Team and I can see that we did provide answers after a few minutes after we received your emails.

It appears that you were having an issue with PayPal, not with Bookeo. As our Technical Support staff members explained to you, Bookeo is integrated with PayPal and the integration works well for all our customers. However, we cannot provide support for PayPal, this is why our staff members asked you to please contact PayPal support.

Upon checking with PayPal on our end, they confirmed that the agent that spoke with you gave out the incorrect information regarding PayPal Standard. I believe you should have now received a call from PayPal to example how Standard really works. I trust that the issue has now been resolved.

Regards
Alice

Mardi
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Poor Experience with Bookeo

Reviewed on 2017/03/18

I was a customer of Bookeo for about two months. During that time, I received horrible customer service. They would only answer questions via email. When they did return an email, your questions was never fully addressed. They claim the software is easy to set-up, it is not. Since they will not talk to you on the phone you are forced into paying hundreds of dollars for their set up service. If it is that hard to establish a new relationship with Bookeo, I sure wasn't willing to become dependent on their software just to receive the same treatment in the coming years. Canceling my subscription was a great decision and I found a much better product that is more flexible.

Pros

it looked professional on the surface

Cons

customer support

Response from Bookeo

Hi Mardi,

I am sorry to read that you did not have a good experience with our technical support team. We strive to offer excellent support, and reply quickly to all the inquires.

I reviewed all the support requests you sent us, and you never explained what you were trying to set up in your account or what was not working. Without this information, our Technical Support Team won¿t be able to help you with your inquiry.

Also, we never sent you a quote for our set up service, as we never received the set-up questionnaire back from you. So, I am not sure what you are referring to in your review.

If you decide to give Bookeo another try, you can sign up for a new 30-day free trial here: signup.bookeo.com

As you know, all features are enabled during the free trial and no credit card is required to set up the account. In addition to this, we also offer a 30-day money back guarantee.

Regards
Alice

Asma
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Real good and easy. At the beginning it takes a bit to get used to it , but it is so worth...

Reviewed on 2017/10/12

No more hassle with access sheets .I gained time and money. it is all in one place now.

Pros

-very easy to use
-access to the help functions and staff. They are always helpful and answer very fast.
-manages all my customers and payments and courses
-easy to create and update new courses
-has plenty and plenty of functionalities that I chose or not to use.
-price is very reasonable comparing to other alike

Cons

-I wish it had more functionalities for one on one tutoring businesses.
- every 2 year I would have to download my data cause it gets deleted, not the customers database though.

Response from Bookeo

Hi Asma, Thank you for the review! Happy to see you are enjoying the software. We strive to make a product that is great and easy to understand and use.

Sarah

Andrea
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Happy customer for more than the 6 years

Reviewed on 2019/10/20

Pros

We are super happy and satisfied with Bookeo and we believe we won't stop using it.
Super easy to use, customize, reliable and affordable!

Cons

The only thing we would change is reducing the booking numbers from 14 digits to at least 10 digits.

Response from Bookeo

Thanks for the great review! We're always very excited to hear client feedback and appreciate you taking the time to leave yours.

Do not hesitate to reach out if you need help!

Thanks again,
Shannon

Sherry
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Soooo glad I switched!

Reviewed on 2021/07/14

Pros

Its reasonable priced and they are VERY on top of customer service. Dont be detered by their email based service. I have needed their help many many times and they always get back to me right away.
Sherry
Escape this boise

Cons

Honestly, so far nothing and Ive been using it for a year.

Response from Bookeo

Hi Sherry,

Thank you for your review and for choosing Bookeo. It's great to read that you are happy with our low, fixed monthly fee and that you appreciate not being charged commissions or consumer fees.

Please do not hesitate to contact us if you need any assistance.

Thanks again
Shannon

Émilie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Review on Bookeo

Reviewed on 2018/10/04

Pros

Overall easy to use.
Custumer's service really fast to respond and every time resolved the problem with courtesy. That's principally why I write the review today.

Cons

A lot of functionality but that's ok. It would be nice if it was offered in french.

Response from Bookeo

Émilie, thank you for the great review! Please note that Bookeo is fully translated into French and we also have French speaking customer support agents.

Never hesitate to reach out with any questions or suggestions!

Thanks again,
Shannon

Theodore
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Bookeo is BookSmart

Reviewed on 2019/06/04

Overall, the experience that I had, I can say that I liked very much the ability to customize the way your screen looks. It gives you a lot of options. You can choose how you want to have the customer see when he logs on. They also let you make use of the common day technology, such as sending text alerts and also email, etc.

Pros

Bookeo Software makes a suite of programs used for the purpose of managing and organizing reservations online with idea of eCommerce. The programs are Bookeo: Appointments, Classes and Courses and Activities. All these programs are easy to install and for the most part easy to use.

Cons

The only thing that I can say is the sometimes it can be a little cumbersome in finding things. There seems to be a screen calculated spacing limit of items on the screen. What it does is put things that are outside that limit on another screen. which will appear on another tab. Now it keeps good organization of this. If you have a lot of activity going on, you may end up with a few tabs to go through to find what you need.

Response from Bookeo

Theodore, thanks for the detailed review! We're always very excited to hear client feedback and appreciate you taking the time to leave yours.

If there's ever anything we can help with, please don't hesitate to reach out! We're always available.

Thanks again,
Shannon

Michael
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Bookeo - A seriously amazing business appointment application!

Reviewed on 2016/03/10

I don't usually get excited or spend the time to write reviews of products. Generally software and or IT doesn't excite me however Bookeo is one exception.

I spent months researching appointment software for my clinic but most products were hard to use on the back end (not intuitive) and or confusing to clients on the front end. Secondly, most other appointment apps are not seamless and its obvious to the end user that the appointment app is on another website.

And then I found the Bookeo application.....its amazing, it looks like its part of your website, its easy to integrate if you have just basic web building skills and the back up/support service is incredible. The back end is intuitive and easy to understand and the marketing and social media promotions functions are terrific. I'm still finding other incredible functions within its management console many months later.

I could go on and on but I wont bore you...but if you need an appointment app then Bookeo is your solution. You wont be disappointed.

Response from Bookeo

Hi Michael,

Thank you for this great review! We are glad that you like Bookeo's seamless website integration and all the features that Bookeo offers.

Our awesome Support Team is always happy to help you out, so please do not hesitate to contact us if you have any questions!

Alice

Dan
Overall rating
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

easy to use-perfect for small business

Reviewed on 2018/04/20

A well thought out system that clearly has had a lot of industry knowledge put into it. Simple t use and one of the most cost effective options I have seen.

Pros

simple back end with enough options to fully customize your online booking system. A easy to use client management system that also allows you to manage your staffing.

Cons

unfortunately bookeo is unable to directly link to a online waiver service-this is the only part of the system I wasn't happy with

Claire
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Simplifies a Complicated Process

Reviewed on 2019/09/05

We are so grateful that Bookeo allows our clients to easily view studio space availability at a glace, make reservations , and pay for the those reservations with a credit card, which they were not able to do previously.

Pros

Bookeo helps me keep track of all our studio reservations. With Bookeo, our clients now have the ability to reserve the studio space, and they can also pay for those reservations all in one place.

Cons

With so many features and options, it took me and our staff a little longer than usual to get accustomed to the interface.

Response from Bookeo

Claire, thank you for the detailed review! It's always been a pleasure working with you. If there's ever anything we can help with, please don't hesitate to reach out! We're always available.

Cheers
Shannon

Orsi
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The most complex booking system that exists

Reviewed on 2018/07/25

A great booking system for a decent price.

Pros

Prove me wrong, but I haven't found a booking system that has more features than Bookeo. Their customer support is wonderful which helps when you try to set up your account at first, as it can be quite hard.

Cons

The design is not their best quality, it's a bit too plain but as you can upload your own CSS it's manageable.

Response from Bookeo

Thanks for the review, Orsi! We're always very excited to hear client feedback and appreciate you taking the time to leave yours. Bookeo is a flexible and feature-rich product, and we strive to keep it simple to set up and use. If there's ever anything we can help with, please don't hesitate to reach out!
Cheers
Shannon

Kevin
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Hands down, the best.

Reviewed on 2012/06/28

If you need on line booking software, look no further.

Pros

I spent several hours looking at online booking software. I even signed up for three other services before I went with Bookeo. So I think I am well
qualified to say that Bookeo leaves the competition in the dust. They have more features and more customizations options than any of the others and they still manage to have competitive rates. They have answered every email I sent them and one time when I had a glitch with google chrome, they found a solution in less than 24 hours for me. The software is perfectly integrated into my website. I couldn't be happier.

Cons

I'm having trouble thinking of any. I wish there were a few more customization options, but I'm certain that what I want would require writing the software myself.

Nicholas
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

I did stop using this but only because a competitor offered me a better deal

Reviewed on 2019/08/14

Pros

This program worked amazing for our reservations.

Cons

Is and Australia based company and we are located in the U.S.

Response from Bookeo

Thanks for taking the time to us a review, Nicholas! We really appreciate it.

Cheers
Shannon

Roger
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Implementing a booking system

Reviewed on 2012/08/25

Just what we wanted. I would recommend it to anybody.

Pros

It did everything we needed and more. We can schedule and book classes, rearrange dates, and teachers. It is very flexible, and even flags errors when I try to put 2 classes in one room, or one instructors teaching two classes at once.

Cons

It took a fair bit of learning. There are a few quirks in it (that the customers do not see). For example when you set up a course you can specify the instructor and location, but when it is all set up, you have to go back and specify the instructor and location again.

Jodi
Overall rating
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support

Best Customer Service and easy to use program!

Reviewed on 2015/05/13

Bookeo is easy to install and set up, the help menu is extensive and when ever i contact the support team they are fast to respond and extremely helpful even though i am sure i drive them nuts!

My clients love the reminders the system automatically sends out and being able to provide a customized booking confirmation email works perfectly for me.

If you are running a service business don't bother with the flash bang expensive programs, you don't need them. Bookeo is easy, low cost, great service, saves time, saves money and a fantastic product.
Jodi
The Hypnotherapy Clinic