RegFox Reviews

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148 Reviews

- Industry: Nonprofit Organization Management
- Company size: Self Employed
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RegFox uncomplicates the complicated
Reviewed on 2020/10/09
I've used for small events of 30 to large events of over 200 and the ease of use is very appealing,...
I've used for small events of 30 to large events of over 200 and the ease of use is very appealing, as is being able to pick what content you want on RegFox or just using as a registration tool / payment gateway.
Pros
Pricing is ideal for any size event. Our event had 24 price points - member/nonmember, group rate, early bird, general and late. RegFox customer support spent time with me on a screen share and set things up with ACTIONS so all of our price points we set automatically in the system depending how many people were registered at the same time. This saved countless hours of manually setting things up, manually registering teams, etc., in our own CRM that event management isn't as robust.
Ease of just including the info we wanted and having a link to create a button on our website to direct to register and pay.
Integrated well with our virtual platform Whova.
Cons
There isn't really any cons to using RegFox. We've been very happy with both the admin aspect and registrant end of things.
- Industry: Events Services
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is the ONLY registration system you need!
Reviewed on 2024/06/13
Pros
This system has all the power of much more expensive registration systems without the high price tag. It can do everything you want, and make you look good while you do it.
Cons
Nothing. It is great just as it is. Nothing more to say here.

- Industry: Law Enforcement
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product at a good price
Reviewed on 2018/04/13
I use it to register attendees for my conference and training events.
I use it to register attendees for my conference and training events.
Pros
Fairly easy to use - only slightly buggy. They just added the ability to print badges and it works well and is easy. I've had virtually no problems.
Cons
I'm still waiting for the invoice feature that they told me two years ago was six months away. And they don't seem to have it as a high priority.
- Industry: Sports
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Former user
Reviewed on 2023/11/06
Customer service during pandemic unfortunately drove us away. While every business we interacted...
Customer service during pandemic unfortunately drove us away. While every business we interacted with gave us full refunds for event-related cancellations made at the start of the pandemic (spring 2020), RegFox was the one exception. As a NPO, we decided it was our responsibility to support our community during such troubling times, by providing full participant refunds on events we had to cancel. RegFox refused to refund fees we had paid them on the registrations that had to be cancelled due to the pandemic, thus positioning our organization in a net-loss.
Months later, we were contacted by [sensitive content hidden], and told to book a call; “we want to hear from you; what can we do to make this right and get you back as a customer?” Optimistic about their outreach, we explained our situation again and communicated that our only request was for the registration “admin” fees be refunded to us, and they declined. As a result, we have found other lower cost registration options that do not cost a per-registration fee.
Pros
It is easy to manage multiple events, with landing pages, easily-customizable registration forms, and communications
Cons
Sub-par customer service that over-promised and under-delivered.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Event Registration
Reviewed on 2023/08/04
The group I am promoting our events to are not at all technologically savvy. B,y using RegFox, it...
The group I am promoting our events to are not at all technologically savvy. B,y using RegFox, it is so easily for most of the group to register themselves without me having to walk them through step by step.
Pros
I cannot say enough about the positive support from the RegFox team. They are have been above incredible and one of the best I have ever encountered on a professional level. I was so overwhelmed thinking about the events I am overseeing as there are many pieces to it. The RegFox team has helped so much to alleviate the stress and so responsive to any question or inquiry I have. While everyone I have talked to has been amazing, I must give a special thanks to [sensitive content hidden] who I have worked with the most for her patience and expertise in helping me navigate the system.
Cons
I find the reporting system to be a little confusing but, as usual, the team has helped with that.
- Industry: Civic & Social Organization
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RegFox Top Notch
Reviewed on 2024/08/01
Just to reiterate what I said above. Ease of using the design tools and the friendly helpful staff...
Just to reiterate what I said above. Ease of using the design tools and the friendly helpful staff make this a great asset to our organization.
Pros
I liked the easy way of designing and being able to preview before launching. The live chat is awesome as well to help with issues right then and there. Everyone I have dealt with there has been very friendly and helpful.
Cons
I honestly can’t think of anything that I don’t like.
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
[sensitive content hidden] was great
Reviewed on 2024/06/05
I have been using RegFox for years and my experience has been excellent, the reports and data save...
I have been using RegFox for years and my experience has been excellent, the reports and data save tons of time for me
Pros
RegFox is pretty simple to use and their follow-up is great. [sensitive content hidden] helped me navigate an issue that I could not figure out as I am computer illiterate. The support is great.
Cons
Nothing, I just need to use more of the functions provided by RegFox
- Industry: Fund-Raising
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RegFox experience
Reviewed on 2024/03/14
Pros
I recently used RegFox to set up an event registration page, and I was thoroughly impressed with the platform's ease of use and functionality. The software was intuitive and straightforward, allowing me to customize the registration process to my liking quickly.
But what truly stood out was the exceptional customer support I received from [sensitive content hidden]. Whenever I had a question or issue, [sensitive content hidden] was quick to respond and always went above and beyond to ensure that my problem was resolved efficiently. Her patience, knowledge, and professionalism were exemplary, and I couldn't be happier with the level of service she provided.
Overall, I would highly recommend RegFox to anyone looking for a reliable, user-friendly event registration platform, and I can attest firsthand to the company's commitment to outstanding customer support.
Cons
What I like least about RegFox is that I didn't find it sooner.
- Industry: Religious Institutions
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Customer Service
Reviewed on 2024/05/09
Pros
I like so many things about RegFox. They have a platform that is easy to maneuver and their customer service is easily accessible and very knowledgable of their product.
Cons
Regfox is continually updating there product, so if there was something that I didn't care for in the beginning I like it now.
- Industry: Civic & Social Organization
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RegFox has Ourstanding Human Support!
Reviewed on 2024/10/16
I have built 5 registrations on RegFox over the last couple of years and they were always successful...
I have built 5 registrations on RegFox over the last couple of years and they were always successful.
Pros
It's easy to use and support is outstanding!!
Cons
Some of the menus could use some clarity, as they are not all intuitive and I had to use the excellent human support to set up my formats.
- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Event Registration
Reviewed on 2024/05/01
Pros
Simply the best - and I dont say that often. GREAT Customer Service
Cons
none - I have not found a single thing I do not like about RegFox
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Webconnex RegFox
Reviewed on 2023/02/14
Greatest benefit: Less time trying to determine how to set a form that addresses every area of...
Greatest benefit: Less time trying to determine how to set a form that addresses every area of information you are looking to capture.
Pros
The ease of form development. An example is within the Action field the ability to customize your event even further by setting multiple prices and deadline dates, age specific events within an event, etc. It makes the software multitacteted and easy to recommend.
Cons
The only feature I can at this time would like to see added is spell check. Other than that I haven't found a feature that they haven't thought of.
Reasons for Choosing RegFox
The Event Registration was cumbersome, inflexible, had poor customer service.Reasons for Switching to RegFox
The ease of use and cost. No brainer.- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Software. Even more awesome support.
Reviewed on 2020/08/04
I'm very impressed with the easy of building professional solutions. RegFox makes me look more...
I'm very impressed with the easy of building professional solutions. RegFox makes me look more skilled than I am! The ability and responsiveness of the support team is mind-blowing. They respond quickly, clearly, and accurately - the best support team I've ever encountered. (I was an IT manager for 40 years, so that's saying something!) Bravo! I hope you are able to keep the small company personal service as you grow.
Pros
RegFox hits the mark for our music retreat. RegFox provides a great balance of ease of implementation, yet powerful features. And the low cost makes this uniquely suited to the needs of non-profit organizations like ours. Building RegFox pages makes me smile - over and over it surprises me how well it handles tricky corner cases.
Cons
There are lots opportunities to expand the set of elements for building pages. There are lots of opportunities to expand on Action rule options. But what's there now is impressive -especially at the current price. It would be great to provide a sampler library of implementations to get other ideas how to best implement more sophisticated solutions. It would be great to have examples how to use html to further customize solutions.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great solution for small business
Reviewed on 2018/12/04
Pros
It has been a great registration solution for our small business it handles all of the payments and details and tracks it every year.
Cons
Nothing really, except our level we have been using is being phased out and we will no longer be able to afford to use it as a solution for us.

- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great Event Management Software
Reviewed on 2019/12/04
Robust, scalable event management software that is good for marketers and event planners. Has the...
Robust, scalable event management software that is good for marketers and event planners. Has the event-specific functionality you want to manage large and small events.
Pros
RegFox allows you to manage event of all sizes, from dozens to thousands (and we've done both!). The registration process is intuitive, with features that capture the nuances of event sales, such as one person paying for multiple registrants, and the ability to sell tickets at various price points. The check-in and nametag printing features make management at the event easy. The analytics help you understand which registration pages and campaigns are converting well.
Cons
I wish it had more robust analytics and ways to aggregate across multiple events. I wanted to get a picture of our overall sales, and I had to export data from each event individually in order to so. Richer Zapier integration would be helpful as well.
Response from Webconnex
Hello Katie. Thank you for the great review! I'm glad you've been enjoying RegFox. I have good news... we've recently updated the overall dashboard, so you should be able to see all of the sales data you're looking for in one place now. Thanks again, and all the best with your events!
- Industry: Higher Education
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Event Registration Software
Reviewed on 2023/01/12
Pros
RegFox is easy to use for both admins and users. We like that is is customizable and one of the few products in our price range that allows for individuals to register for breakout sessions.
Cons
I don't like that I have to filter registrants by current events to get a list that doesn't include attendees for past events. I would like to see an archive feature.
Alternatives Considered
Cvent Event ManagementSwitched From
Constant Contact- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent system for a very reasonable price with OUTSTANDING customer support
Reviewed on 2022/08/30
Outstanding, particularly the support, including weekends. Very responsive and knowledgable.
Outstanding, particularly the support, including weekends. Very responsive and knowledgable.
Pros
Powerful, simple to use, does exactly what we need it to do. Excellent support.
Cons
Meets all our requirements. Maybe a little more formatting flexibility.
- Industry: Events Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
A great product
Reviewed on 2022/08/16
Good and no complaints at this time.
Good and no complaints at this time.
Pros
I love that I can clone previous forms and don't always have to start from scratch.
Cons
I don't have any complaints at this time.
- Industry: Nonprofit Organization Management
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Company & Great Software
Reviewed on 2017/03/16
If I could give a 6 star rating for customer support I would. These guys go above and beyond--...
If I could give a 6 star rating for customer support I would. These guys go above and beyond-- offering things like making short videos to explain/show how to do something on their software, and the ever amazing superpower of NOT getting annoyed when you don't understand how to do something. They want to make this as easy as possible, and they do.
The $$ is WORTH it. Registration has been a breeze for all of our athletes. I have worked with other types of software like this, and they can all be a real pain and very confusing. The options they have to add to your registration are incredible. The tie in with GroupRev has been particularly beneficial.
Thank you to the amazing team at RegFox for all of their help on our Virtual 10k fundraiser. Not only are you making it easier for us to raise money for our charity, it feels as though all of the extra work you do makes it so you are raising money for our charity right alongside us. Thank you for helping families of children with cancer.
Pros
The ability you have to personalize forms for registering for an event. Also the coupon feature is wonderful!
Cons
Possibly make the creating of an event process to include all of the little steps so you don't miss any. Going "behind the scenes", as it were, to find the treasure-trove of all the things your software can do is a little daunting!
- Industry: Nonprofit Organization Management
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SO FAR SO AWESOME!
Reviewed on 2017/03/15
Okay...so it's the day before we debut the registration and I am writing this review in advance...
Okay...so it's the day before we debut the registration and I am writing this review in advance because I refuse to be one of those grumpie-grumps that have to wait to the very end before saying "hooray!"This is not our first registration rodeo (it's our second) but as a VERY small non-profit grassroots organization , due to the complexity and horrible end user experience of our last registration subcontractor, we barely broke even. Needless to say, I contracted RegFox after a lot of research and was still scared to death. Not so anymore. The difference in customer service and ease of use has been phenomenal. I can't imagine that it won't be the same all the way through to the end. I will let you know how it goes. So...I will be posting again as of April 30, 2017 (the day after our event.) All I can guarantee, at this point, to anyone who wants to try this particular service...THEY ARE AWESOME. The email contact folksrespond quickly, appropriately, with curtesy and a sense of humor. Whether computer generated or out of some third world country...I don't know. What I do know is that I FELT and truly believed that I was being advised by my best friend's daughter from next door. That alone was well worth the couple of dollars per registrant that is required by this service. We are very excited to see how our registrants respond. We'll keep this review blog posted! Best regards, Beth Casano, President of WoB, Inc. Vero Beach Florida.
Pros
Ease of Use. Anyone who has ever worked a publishing program would find this simple beyond belief. Novice program users will find the help videos and commentaries simple to follow. The correspondence with live programmers is fast, efficient and truly amazing
Cons
...seriously? Set up...flawless. We'll let you know about end user.
- Industry: Public Policy
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Reliable and efficient
Reviewed on 2020/04/26
I find the software helpful for offering convenience and effective planning for the events I am...
I find the software helpful for offering convenience and effective planning for the events I am organizing.
Pros
What I like most about this software is its reliability. It is really dependable and brings your work efficiency by helping you keep track of your meetings, event registrations, etc. I enjoy using it and find it helpful for my work.
Cons
I wish it was more accessible money-wise for different groups and sectors, as that might have really helped with making the software more competitive in the market.
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use with dependable service teams
Reviewed on 2022/08/17
affordable and easy registration and event planning. And service agents quickly available without...
affordable and easy registration and event planning. And service agents quickly available without a financial commitment contract.
Pros
Branding made easy. It's easy to learn to customize and great service team will jump in to help when you ask for it.
Cons
I can't remember. we found easy ways to work around what we needed. it's a user friendly system - I suspect, it was designed by or with a variety of event organizers that asked for many functions. And I've noticed over the years you've improved the functions - so you're still connecting to your customers and our r needs as we evolve. THANK YOU!
- Industry: Religious Institutions
- Company size: Self Employed
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simplifies event registration and great customer support
Reviewed on 2022/09/21
Pros
I like how you can copy previous registrations and edit them. I also like how records are kept from past registrations
Cons
Seems as though there are alot of steps to get to a certain page for updating. Maybe the home page could hold all features specific to your account
- Industry: Events Services
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RegFox is AWESOME and their customer support is STELLAR!!!
Reviewed on 2020/01/10
I run a small floral and event design business. I offer professional workshops. They are small,...
I run a small floral and event design business. I offer professional workshops. They are small, so I cannot afford large platforms. In the past I've used eventbrite or brown paper tickets, but they weren't a great fit, and were pretty costly. RegFox has been a welcome solution!
Pros
I LOVE everything about this program that I have used so far. It is user friendly, cost effective, highly customizable, and there are tons of options. I've not had too many issues - and mostly they were my own duncitudes - but the customer support team is *right there*, super thorough, very friendly. I love the options for data collection from registrants and all the automated follow ups.
Cons
I honestly have not found anything I didn't like, and no one is paying me to say this!! haha!
- Industry: Public Safety
- Company size: 2–10 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reg Fox revies
Reviewed on 2020/03/09
I have used the product for two conferences and will continue to use them in the future.
I have used the product for two conferences and will continue to use them in the future.
Pros
User friendly. Easy to use. Reasonably priced. Excellent tech and customer support.
Cons
None. The product does everything we want.