eWorkOrders CMMS Reviews

As a cloud based solution there is no physical overhead and it is accessible anywhere and is platform agnostic.

Setup and configuration is difficult until you become intimately familiar with the product. However the support team at e-WorkOrders is a pleasure to work with and will walk you through any issues.

One thing that I like the about this software is that it is user friendly and easy to use. Another thing that I really like is that the customer service is outstanding. Any questions we may have, they have all the answers and solutions. Very easy to work with!

We currently don't have the need to use all of the features that eWorkOrders has to offer, but with what we do use, there hasn't been much to dislike.

Ability to create multiple workflows and GMP features.
Extensive self administration capabilities.
No Hidden costs!

Can't say anything negative!
If I had to pick one thing, it would be the fact that I can't replace their logo with my companies. We have to have both on the working pages.

Ease of training and use. Customizable. Price point.

Nothing to dislike. This system offers everything we need and more.

Customer service
Easy to manage
Different modules

Nothing
It is a solid product with no issues

Intuitive, user friendly, has all of the features I need, customizable, can upgrade to access more functionality.

No cons at this time. I do not have anything that could be considered an opportunity our improvement suggestion at this time.

I really loved the ease of use for this software

I have not found any cons on this software as of yet

I really like how easy it is for tenants to report their problems, including pictures, and the instant notifications and work order queues that are generated. Being able to access this on my phone or computer is great!

Since this system is so fast and has such good tech support, it really makes our other software systems look bad!

Having the automated PM functionality has been a game-changer for our Maintenance department.

It would be nice to have a more dashboard/cockpit view.

It's got all the features of the expensive CMMS I've used and is affordable and user friendly. Most of companies I work in have absolutely nothing and that's why I get called. I go in and install a Maintenance Process. The most important step in my process is implementing a used friendly CMMS. Most companies don't have a "computer person" within the Maintenance Department so I pick a Trades person who has some knowledge and train them. I've also hired temporary help to hire people to come in and set it up. It's worked very well for me and the companies. A lot of companies have a CMMS they don't use. Old software that died on the vine because of cost, people transitioned out or it was just a show to pass an audit their required to show evidence they have their arm's around reliability. I use it to capture what's going on with their equipment and apply Continuous Improvement to identify the repeat breakdowns and eliminate them one by one. Ease of use and history information are the main reasons I recommend eworkorders.

The support and capability they have to accommodate to our needs worldwide, our business are not locate in USA continental so reporting from eworks varies from country to country, eworks have been able to provide us with a proper response for all our needs, I know we have more challenges as a company, but so far they have met 100% the expectations and needs required

we have some challenges operating with equipment that needs wifi, I know they are developing a system already to be able to uploaded but in the meantime we are upgrading our systems to work with local cellphone companies to use sim cards to eliminate this problem

We really like how quick and easy eWorkorders is to use for both the individuals requesting the work orders and the maintenance techs. Maintenance communication, scheduling, and documentation has always been a challenge at our facility and eWorkorders has helped overcome that obstacle. The transition from our prior CMMS to eWorkorders was quick and painless. This software is a great value. It has everything we need now and for our future.

We haven't come across any issues so far.

Easy of use. Easy to read reports. Customization is available for a nominal fee

Service catalog menu names need to allow more characters

The software engineers were able to build me an automated work order system. They original way I managed issues was through email alerts from another company I am partnered with. My partner company was able to link the alert emails to eWorkOrders. I wake up in the morning and have a dashboard that gives a quick snapshot of what needs to be repaired. The eWorkOrders team were key in making that customization possible.

I do not have any issues with this software. It has streamlined my work and has given me a ton a man- hours back.

This program is great for tracking repairs and the reports that can be generated helps make crucial decisions on equipment and costs of repairs at each store.

Haven't found any deficiencies that were not corrected by Norm. Does what we wanted and much much more..

Like every new thing, there is a learning curve. Once you learn this software it is very user friendly and easy to navigate. There are multiple options that can be used or not, depending on your needs.