Bizzabo Reviews

Bizzabo is exceptionally user-friendly. The platform is easy to use and makes life as an event planner much more manageable. The reports and analytics are transparent, and exporting necessary data is seamless.

The Bizzabo website editor could be more customizable. I also do not like that push notifications cannot be edited. If you have a typo, you have to delete the notification and re-create it. However, Bizzabo continues to update the platform and adds more features, so I think this will be fixed soon.

It helps to build customized event webpages easily and it is easy to set up. It offers better-structured registration and ticketing system. Email campaigns and email marketing helps for branding.

Customer service is not fast enough. I am satisfied now with other service qualities.

User friendly and a great back office system. I use it now for 2 years and it makes our work as congress organizer easy.

Sometimes they let their IT people design the system. But they are not congress organizers

Ease of setup and use

Loved the quick feedback from the team as well - representative is of this world lovely, patient

The templates were great and loved how integrated the website and the app were

Costs were a bit high especially regarding the onsite registration
I would have loved to have gone with the registration but when looking at the cost per badge it was a bit exorbitant

We have our own iT folks so it would be wonderful to have some in between option possible wherein it’s not the bare bones basic onsite reg and not the full suite but something in the middle

Provides everything you might need when organizing an event for a large group - agenda, notifications, etc. Fantastic service - very professional and kind personnel! Great web editor.

I've been told that the mobile app is currently undergoing a major revamp, so you'll probably have a better experience with it, but overall it's also good.

Once you understand all of the parts it's pretty easy to use. I have also received great customer support.

That you can't just delete an event if you no longer plan to have it and don't want it to show on your upcoming events list.

Bizzabo is really easy for a first-time user. We love its features and how modern in looks.

Wish there was a way to pay what you want or donate to the event!

The software was quite straight forward even for beginners, and if something was unclear Bizzabo support would always find a way to explain or solve problems. It matched all our needs in terms of keeping track of tickets, changing them, adding some parts of the website at a very late stage, sending push notifications through the app etc.

I felt like you couldn't play too much in terms of the size of the new tabs, inserting more pictures..making it more fun rather than quite fixed

- easy handling, customer-friendly platform
- website editor & mobile app
- quick and high-level assistance of customer support
- what is important in organizing and executing a successful event (setting up an event website, communication with potential attendees, building a community, managing registration, etc) are easy to accomplish and require less efforts from human resources thanks to this amazing software/tool/platform
- continuous improvement of its features

Obviously, there are some limitations in the customization of some elements, as in most of the softwares/tools. However, I have a very good experience with the customer support at Bizzabo, as in such cases they offered some alternative ways to find a solution to my problem/issue, etc. They have never left me alone with unsolved issues, and I really appreciate their quick and high-level support and assistance.

Ease of use and modern design. I also like that it provides multiple templates to fit the mood/theme of your event. The most priceless feature...is the customer service and help/tutorial owl.

It doesn't offer intuitive registration (question) build-out and that's sorely needed in my organization. Also, I'd like to see a feature that allowed for isolated confirmation and group registration (ie, if a group is registering I need to know the names, dietary needs, media release, etc for each person but they should all be tied to the purchaser/one record)

+ Event packages include website and mobile app
+ Integration options with existing tools such as MailChimp
+ Great and responsive customer support
+ Easy to set up ticketing and payment systems
+ Constant development and improvement

- Missing functionality to schedule 1 on 1 meetings (but Bizzabo seems to work on it)
- Polling functionality didn't work as smoothly as expected

The team at Bizzabo was always very helpful and supported us a lot (They also understand the value of good customer service, which is a big reason we're with them!).
We used the software for our ticketing system, the organization of attendee data and emails.
The landing pages have a great look and feel with easy backend editing and tracking capabilities. We really liked the simplicity and ease that it provides to help our attendees network.

We needed to purchase another software/hardware for the event to give our tickets out as badges.
We mentioned this point to Bizzabo and they explained that their already working on cooperations to make the experience as a consumer even more easier.

Ease of use
User Interface
Seamless updates across website and backend
Small learning curve
Customization

None so far

This product is a very modern approach to event software- thinking outside the box, they even have event professionals on their customer support team. Everything you need with one platform, even marketing tools.

It can be a bit overwhelming at first with all the features- just takes some getting used to and time to learn.

We all know that it's not enough to sell tickets; you need to market event. With Bizzabo you can do all in one, which saves you lots of time and efforts.

Bizzabo is amazing, but why not offer even more features? An Event Planner needs lots of features that I'm sure Bizzabo could offer as well.

Holistic Solution, registration and tickets control,

Agenda flexibility, cannot print all invoices, the invoices should be Tax invoices

There is nothing that I liked about this software. I will not use it again, and I do not recommend it.

Do not waste your time with this website. We used Bizzabo for an event and every email that we sent was flagged in 75% of our recipients inboxes because of Bizzabo's URL for the event website. There were so many bounces and unsubscribes!

It was nice that all aspects of a successful event were all in one place--on the command center. Which allows for registration, marketing and management all in one interface.

The cost. Especially when coming from EventBrite. And the package only allowed 3 events per year which we would need to upgrade for more than that.

All in one event management tool and great customer service

None right now

ticket selling booster
amazing for marketing
conference management and planning super tool, backbone to any large complex conference

The easy to use solution suite to organize an event (from website to ticketing): it is very user friendly and has the features you need to market efficiently the event (website, newsletter, email, contact database) and to manage it (registration, ticketing).
The networking platform was a great feature: People could see who was attending, started conversations before the event and scheduled their meeting. A lot of the interactions that happened onsite was prepped by the software solution.
Finally customer support was excellent.

We had an issue with displaying the pictures and the bio of the participants but it was resolved by the customer support team.
We also had an issue with our message coming out of the Bizzabo being identified as spam by some of our recipients.