Streamline Reviews

Excellent.

Overall, I would not recommend this to anyone who has less than 50 employees. You will need an entire team to workout all of the bugs, submit tickets, test that the "fixes" they give actually work, and to complete their arduous University that doesn't remotely get you ready for launching.

Overall, I'm most happy with how robust the features are and the culture of the team. With endless possibilities and a culture that cares, responds to feedback, and prioritizes relationships, it's truly the leader in this space.

It's been a great experience. I never thought we'd love a PMS and not have to be reliant on tons of outside vendors. There will always be bumps along the road, but their team is there to help navigate.

Streamline has effectively streamlined our business, processes, and accounting, and made our teams endlessly more efficient.

As a long time client of Streamline, we could not be more pleased with the system and the Streamline staff. The system is very powerful and has so many feature that enhance our vacation rental business. We handle 160 vacation homes, cottages, townhomes, and villas at a year round resort. We are able to manage a large volume of business with minimal staffing (3 employees) due to its efficiency. The customer support is responsive and very knowledgeable. It integrates beautifully to our website and with third party vendors. We would definitely recommend the Streamline to manage your vacation rentals.

I've been a user of Streamline for a couple years now and I haven't seen much improvement in the product. Their leadership seems to keep adding more and more features without spending much effort improving their existing features or support.

Over the last 14 years I've used four other vacation rental programs, and all of them seemed to be designed by people that had no real idea what Vacation Rental Management entailed. I was an early adopter of Streamline, and I have to say that for the first time ever we finally had a software package with all the tools we needed.

Streamline has a lot of powerful tools, that once mastered, can Streamline your daily tasks. After we switched to Streamline we grew our business from 1 office and 4 employees, to 3 offices, in two states, with 13 employees.

Thank you Streamline for helping to make this possible with your excellent tools.

Our company switched to the Streamline software 3 years ago. We selected them after an indepth review of at least 10 other vacation software companies. We chose them as we loved their innovative approach and their "can do" attitude. 3 years later --we still feel the same. We believe they have an end to end solution with the most responsive support team in the industry.

The lead system has empowered us to be more aggressive and accountable with our guest reservations. Streamline continues to add new features--making it one of the most forward looking companies in the vacation rental industry.

Joanne Logie-Managing Partner New England Vacation Rentals

We might have just got unlucky because we’ve heard such great things about the program but it’s been terrible for us. Since we came on board a year ago, we’ve had issue after issue. Our account managers keep changing and the program was changed in the middle of us training so we sort of just slipped through the cracks. After a year of data entry, “training”, and failed customer support, we still do not have the accounting started and the program is still not 100% functional for us.

This software is by far the best we have used! We had used Guesty when we first started our company and ran into accounting nightmares everyday! The first day we started implementing StreamLine VRS has given us comfort in knowing everything is correct. The Accounting/Housekeeping and Guest Apps make this company truly untouchable. If you want the best overall company with amazing behind the scenes like Candace(Our REP), definitely choose StreamLine.

Streamline is a very powerful program with extraordinary features. The ease of use setting up owners, rentals and cleaning crews is great. The month end reports, accounting reports, vendor payments and for owners is extremely easy to follow.

Suntide III has 118 condominiums, 78 of which are available for rent. We had an antiquated collection of computer stuff and an antiquated accounting system all of which was expensive and didn't work well. I found a young company called ResortPro, which is now called StreamLine. They had what I was looking for, one of the best decisions I have made. This company and their software works, as advertised, all of the time. When there are issues, or when I want to update something, we get the support and attention required and right away. It was very easy for all of our owners to start using the StreamLine product. Our management staff and owners can do everything they want to do quickly and easily. I know this to be a fact because I get complements, as if I am responsible for the good work, but most importantly, I don't get any complaints! I shopped a lot of products, decided this was the right company for Suntide III, and have been very happy with that decision for years.

After transitioning our software twice in two years I was elated to find Streamline. Utilizing their fully integrated VRBO calendars and Wordpress plugin our online bookings went from 3% with LiveRez to 35-40% depending on the month. This was a huge improvement that went directly to the bottom line. The housekeeping module has helped us manage our repairs and cleaning allowing us to far more visibility into improvements, online inspections, and productivity. The company is small enough that they care about their clients and they truly get building a product their clients need. I rarely wholeheartedly recommend a product but as an entrepreneur I both respect and have confidence they will continue to put clients first with a very robust, customizable product.
Brandi Hammon Lakeside Resort Properties

Online guest reservations; online owner access; ease of remote use

I don't even know where to start, great software, really easy to manage, awesome staff, constantly support with the best customer service.

Our clients are impressed on how they can access to their property from any internet device on real time.

We see forward to work with Streamline software for many more years

Our company has been a client of Streamline since 2009. They have always made every effort to support our needs and changes in a timely and professional manner. Of course, I am the type of person that wants it "now" and I truly believe the Streamline group does changes as soon as they can. The staff are polite and professional.

Before teaming with Streamline, we had tried other software programs and by far, Streamline is the most user friendly and is as close as a company can be to fulfilling all our requirements.

Streamline has been so good for our property management, operation and promotion, that now we are working on getting it for our new operation in Puerto Vallarta Rentals by Seaside. The owners benefits, like transparency, communication (work orders, etc), and also benefits for tenants, make us the best on what we do, and Streamline is a great asset for our operations.

We started using streamline software two years ago. In that time our business has grown 40%. Because of streamline we have not had to add any new staff. Streamline has enabled us to put all of that growth into bottom line profits.