CiiRUS Reviews

Customer Service is great, quick, and very helpful. Software is easy to navigate and use. Easy to find homes, add homes, features, descriptions, etc...

You need to pay or contact support for certain access. A little expensive when you have a lot of properties but they have options you can work with.

The platform is easy to navigate, and draws the eyes to relevant areas.

Nothing comes to mind at the moment but I will let you know

The fact that they are always improving the software.

Sometimes customer support is not available by phone.

Everything especially how customizable it is!Accounting is top notch and not found in others

The integration with other channels and optionalSoftware was a bit bumpy.Takes a bit to get in the flow and get moving on Ciirus …not a negative just some info to be aware of.

The product is very easy to use, they provide assistance every step of the way when intigrating

It would be good if we could make a cbooking canellation without having to go to management companies

The implementation of this was a seamless a transition as it could have been given the large amount of data that we had to bring over. Switching software companies definitely feels more daunting than choosing an initial software, and we love that the Ciirus team is available to help any time we need!

Some of the reporting feels a little clunky, but we are always able to request something new or different, and they are quick to accommodate us.

Ciirus plays an essential role in the daily management and coordination of our business as a whole. It's a one stop shop for management, marketing & accounting for our vacation rentals and management. Accessible to all our team and with round the clock support from the Ciirus staff it comes highly recommended.

The VRBO integration needs work and is less accessible than Airbnb

The product is elegant and simple to use.
All the features you would expect from many high end management products
Easy to use and manage
Great Service offerings

Expensive product for a small / independent person especially when considering exchange rates.
Unable to be sure of the monthly fee

At the moment what I like of this is that when I have used it it has worked for me. I work in the same type of business & there have been time that we do not have a place for our guests.

At the moment there isn't anything not to like. If the place is available it is & if is not is not their fault.

It is easy to navigate. It was the first software that I used and will continue to used for the foreseeable future.

There is so much to learn you cannot possibly learn it all. Each time it updates we must learn it all over again. I have used this software for the past 7 years and have only begun to scratch below the surface.
I do wish that we were able to access the Rental Exchange feature without it costing an arm and leg.
More one on one training would be very helpful. Perhaps monthly webinars to further help each companies staff.

It covers all the basics requirements for a booking software

The ical calendar is slow to sync with my other listing websites, can take up to an hour or more.
It is clunky to use and I've had several glitches that can take quite some time to resolve.

Really easy to use. Very simple and straightforward when producing owner statements. The support from the Ciirus team is first class. Very friendly and approachable. Also with Ciirus you have the added bonus of working with Love Rentals and they work very hard to get you good bookings. We are very happy with Ciirus.

It would be good if we could store documents related to the owner and have an email too build within Ciirus.

The software is easy to use, the layout allows you to navigate seamlessly through the system Ciirus meets all our needs from putting in work orders, allocation of cleans and placing reservations. This is a multi faceted system.
The team at Ciirus are very helpful and really want you to succeed. Since joining with Ciirus we have increased our bookings with being able to partner with Homeaway, Airbnb, through their system. We have basically cut down our errors to zero, as long as the data is inputted correctly, Ciirus is always right lol.

There are so many facets to the system, we are learning new things and coming across new ways of working. I would definitely recommend detailed training on the system, especially when you first start to use it. The Ciirus team are so helpful

Everything is right there at your finger tips.\
Owners, Reservations, Vendors, Payments, All Properties

The process can be extremely time consuming to enter everything, and multiple users can throw it off.

easy to use and it is a stable platform accesable from pc/ tablet and phone

can take a time to get used to some of the changes/updates

Easy to use and mobile-friendly and always responsive

Always needing a password for same-day log in when using a mobile app

Software is extremely easy to use and the services/amenities/functions it provides is absolutely everything we need to manage our business efficiently.

There is really nothing we can say here. We do not feel there are any cons.

Website always stops working, connection with Homeaway and Tripadvisor always have problems managing reservations, website editing system is very difficult.

From the difficulty of understanding the system

Great Software!! This software makes it much easier to manage our properties. I would recommend this software to all Property Managers.