Asset Bank Reviews

We use Asset Bank to centralize document and photo storage among our many distributed teams. We chose to install it on our local servers for maximum security, and the implementation team was incredibly helpful in figuring out how that would work.

Asset Bank has revolutionised how we control, maintain and share our brand assets, creating huge efficiencies in the process across our group of companies in Germany, Sweden, Poland, Norway, Denmark and the UK. Throughout the implementation, launch and onboarding stage, the Asset Bank team (and my assigned consultant [SENSITIVE CONTENT HIDDEN]) have been extremely helpful, friendly and responsive. They made sure to understand the needs of our specialist business in order to get the best from our project. I would definitely recommend Asset Bank- not only for the user-friendly tool and its ability to store and share our photos, artwork and videos, but also for the exceptional relationship with the people behind the service. Asset Bank's features and integrations always seem to be evolving because they listen to their clients feedback - therefore we know that it will be a tool fit for the future of our brand and organisation.

A central hub for storing and sharing assets for our global company.

Asset Bank is a great way to manage the company digital assets from one central platform, only problem with the platform is the high learning curve which is hard to overcome at the start.

Positive, looks modern and sleek with tons of features that one has come to expect from digital asset management platforms. The API is fairly easy to use and gives control of most of the features supported.

Our project was complicated by having to deal with both a medium-sized bank of images in an older Asset Bank DAMS plus around a million archive images, while also supporting live image management needs.

Asset Bank's project team have been highly efficient in every area: initial system specification, delivering the live solution, configuration evolution during roll-out and managing mass archive image migrations with differing metadata and storage requirements. Support for day-to-day issues is prompt, courteous and effective. Trust and confidence in both the system and the team that provide it is unquestionable.

Asset Bank is the archiving solution of our dreams, with a customer service team to match. It is helping our organization pull together a variety of disparate databases cobbled together over the course of yearsfinally uniting our files in one central location with intuitive searching and a beautiful user-friendly interface. The customization options are seemingly limitless to fit every possible application of what is already a fantastic platform.

It was intimidating to start the search for a new DAM, but Asset Bank jumped off the list as the clear front-runner, and proved the best even after rigorous comparison with competitors. The support of the Asset Bank team is what puts it over the top. At every turn in the process, the answer was yes, we can do that or we will figure out how to make it happen. Training that could have been boring was to-the-point and customized for our needs. Throughout the consultancy process, the Asset Bank team consistently transformed what seemed insurmountable challenges into conquerable bite-size chunks. A flawless experience!

Aberystwyth University's photolibrary needed some TLC. We collaborated with Asset Bank support team to improve the search function, download options and overall user experience. Working with [SENSITIVE CONTENT HIDDEN]and the Asset Bank team was great. The project at first seemed overwhelming but [SENSITIVE CONTENT HIDDEN]made the entire process really easy and was able to turn our plans into reality.

Thank you!

Easy place for public and GNS users to find photos for publication and research. A user-friendly central repository for photos taken during field or work-related trips or work event to ensure that these photos of significance are not 'lost' in someone's personal computer.

Implementation of Asset Bank relieved my asset related workload immensely. I saved dozens of hours per month by being able to delegate asset management to the Product Marketing department and to the respective Regional Managers. Once everyone was trained on how to use Asset Bank, they tended to run with it and make it their own.

It help us to catalog and manage our digital assets better.

First, I would like to thank [SENSITIVE CONTENT HIDDEN] for his professional demeanor and patience throughout the migrating process. His patience and positive attitude made me feel at ease and comfortable. He was always available when I needed help. Despite the distance, I felt the support when I needed most. Now, that we have launched to our users, I feel confident navigating through the software with them.

Our campus photography department used to store our photographs on the network. End users were not allowed access as they would use the photos for free and we need to charge back for our services. Asset Bank has allowed us to provide browse access to end users while ensuring they still need to get their photos through us (high res photos are sent to them)

Have been using Asset Bank software for over a year and love the ability to customize the software to our meet the needs of our agency and the quick search features in locating files. Once you've customized your Asset Bank software (hierarchy of categories, choosing of keywords and other fields) the adding of files becomes an easy process. It's time consuming on the font end but the rewards are the ease of locating exactly what you need from thousands of files. We've also utilized the slideshow feature on our website which is a beautiful way to showcase the photographs that tell the story of the United Methodist Church around the world. The light box feature allows easy sharing of photos via e-mail for quick zip file download. Despite being on a United States timezone, the folks at Asset Bank are very supportive in answering questions and troubleshooting. Very impressed with the search functionality, speed, ease of use, customization and customer support. My only word of caution is to test it with your CMS for compatibility. Also, be prepared with some British spellings, not really a negative. Yes, I am a big fan of Asset Bank and would choose it again.

Every time I need customer support my issue is resolved in the quickest way possible. I recently did a health check and I am very pleased with the result.

Our experience with Asset Bank has been great. The team came back to us with solutions in no time and some of our UAT feedback has already been implemented in the latest release. We could also very much rely on our project manager and consultant from Asset Bank to drive the implementation. They were always helpful in guiding us how we should best handle things we weren't sure about.

We love the product and received good feedback from our community. Asset Bank is almost fully configurable by the Admin, which means that it can be adopted to fulfil different use cases.
Although we use Asset Bank as an internal digital assets library, the options of sharing assets externally was one of our key requirements. Asset Bank enabled us to share externally while still complying with our security and data protection guidelines.
Asset Bank search is great as it finds not only exact matches but also synonyms and includes phonetic search.

Only the renaming of "Lightbox" to "Favourites" was challenging. The term is not everywhere managed as a variable. We recommend every new customer to rethink if a renaming is absolutely necessary before implementing it.

Overall, we are very happy with the project delivery as well as the tool itself and we are looking forward to many great releases!

Asset Bank not only has an invaluable product, but they have a customer service team to match. Our associates love using the tool because it is so intuitive and FAST! I really enjoyed working with Stewart. He was patient and a great problem solver.

It has made finding and sharing images much easier for us and therefore saved us tons of time.

Coordination with all our actors

As an integrator for Asset Management solutions I have been using Asset Bank exclusively for the last 5 years.

We have integrated a lot of clients into the system with the knowledge that the project will always go smoothly on the install and the setup of the instance, but more importantly that the support behind the instance is ridiculously superb.

The last thing I want is to have a client with an issue and no support behind me. I always joke (though based on truth) that if I have not heard back from support in a very timely fashion I know they are all dead).

Being based in the UK has not really been an issue for time zones as if they are not there to answer right away, you will most likely wake up to the answer from support.

It has full functionality out of the box for all those bells / whistles that are expected, but one of the vastly overlooked features is its appearance and ease of use. It is designed in such a way that is natural to navigate and use. It does not look like a mirror to a "c" drive windows 1998 folder system.

This makes for easy use of the system and allows for easy adoption for new users which in our world, is over half the problem with integrating systems.

People hate change though they all like Asset Bank.

Take a look at their offerings, you will not be disappointed.

I appretiate very much kind support of Asset Bank team who helped me a lot to solve some problems with our digital library.