To make this short I will say this way, Better Cater is my main tool to communicate customer with the kitchen staff, and it does it smoothly.
As a daily user of this software, I can surely say I like the fact of how easy is to organize and communicate with customers. Also, it gives the chance for customizing orders for the kitchen and invoices for the customers.
There is not an app. Yikes! I would love to have this thing on my phone also or at least the website to be mobile friendly.
I would love to have Better Cater with me everywhere I go
This package encompassed all of our needs without being as bulky and expensive as competitors. Better Cater's support staff have always listened and made quick modifications to better suit our needs.
The software will log me out even if one of my staff just checks our availability or schedule on another platform. Maybe the user count should be based upon on ability to modify.
This program has been so valuable for our busy golf course along with many small and large catering events that we do. It has been so helpful in staying organized and sending emails back and forth with clients along with the invoices is incredibly easy.
I am not sure there is anything that I am not happy with about this software, it has taken care of all our needs.
I like better cater. It has helped me streamline my business and really give it the total professional look. I like that I can access it from anywhere, whether I am out shopping to putting together a bid for a client on the spot - its very convenient. There have been some issues though with the delivery of my proposals - their software if often sensed as spam and I have had NUMEROUS instances where my bids are not being received in a timely manner. This has been a detriment to me. I also wish I could get it to be synced with my quick books, which would make bookkeeping much easier and faster.
It is easy to use
cant sync with quickbooks
Great way to organize our job calendar. Works great to organize and categorize all of our menu options, customers and invoices.
Invoices are professional looking but it would be nice to customize the look more. It would also be nice to have an app to quickly check the calendar without have to log in on a mobile browser.
Everything has been easier, less time consuming with Better Cater, I did purchase caterese it was not easy to use.
Ease of use, ease customer support, menus and lists are available at your finger tips
Would like Kitchen Report to include beverages or notes rentals should be a check off list instead of trying to remember everything.
Central location for my clients information, Recipes, Quotes and product database
Easy to use, professional quotes and the ability to add attachments and store all of my clients in one place. I can also look back on past orders which make it easy when a client requests a duplicate order.
I wish they had suggestions on measurements in the recipe sections and the ability for clients to respond directly into the program instead of a separate email.
Very easy to set up and get started on it. Had cancelled Caterease as it was too clunky and difficult by comparison. I like being able to message a question and get a quick reply if the hours are right.
NO CUSTOMIZATION AT ALL. I have been asking for the ability to make event specific modifications to menu items for a while but have not seen any updates. Report generating is very lackluster - Kitchen Report doesn't include beverages or notes (BTW - Customer Support told me I can print beverages on the shopping list. Thanks, but we make out lemonade from scratch). I don't like the rental interface as I have to remember everything to include vs. looking off a list and checking a box, etc. I miss a lot of items this way. You can't apply a percentage discount... why? Makes no sense. These all seem like relatively simple fixes but when asked customer support, they tell me it will be discussed with the development team. Every time I notice an issue like the ones listed (there are many others), I mention it to customer support and get the same canned response. When I asked if they are working on any of the issues I have been bringing up, this was the reply: "those features have been mentioned to our development team but we develop features based on what most customers need and I can't guarantee those features will be chosen by our development team." I don't think anything I have asked about is out of line.
The user friendliness of Better Cater is amazing! I was able to prepare professional proposals in minutes vs hours from my previous in house process, on the first day I started using Better Cater. This in turn allowed me to generate more business with less effort and time. My business was just myself and my assistant and now we have a staff of 20 including an Executive Chef, Special Events Manager and Business Manager. As a matter of fact, Dash and a Handful Catering is running so smoothly, I just bought a restaurant!
Also, I can not say enough about the tech support. As I starting using Better Cater, I found I had a need for certain information to further streamline my business and gather information. I would pose my need to the support team and they were amazing! They would literally go to work and generate another report that offered me the information I requested.
Better Cater listens to the needs of their clients and reacts!
I would recommend their software system to any catering operation, from a startup to an existing operation looking to streamline the proposal and reporting process.
Thanks Better Cater Team!
I like that I got the experience of using another catering software on my way to whichever one I finally end up with. The costing of menu items if you add each ingredient is pretty good. The ingredient listing is good. The calendar tool is pretty good.
Customer service and is just not really great. They aren't available when you need them, and will surely send you an email, hopefully by the next day.
Managing menu packages is terrible. The whole beverage section and the way you enter your beverages is just way out in left field. Tied in with the last two sentences: the beverage packages management is also terrible. The invoice is blocky and you can't customize the look of it, it just looks like a packing list. There is no customer facing side, so customers must be emailed all invoices and BEOs separately. The contract tool is useless. Miscellaneous charges are set charges, and have no option for changing, say, a delivery charge based on miles, or a set up charge for more than 100 people and less than 100.
There is no app?!?! WOW. It is 2018 and they don't have an app!
For what I pay per month, they need to be a lot better than they are.
It is very basic and fairly easy to use. My clients have asked for an app so that would be a bonus if there were one.
The customer service could step up their game. They aren't readily available when we have needed them.
It's currently up to my expectations as to the people I recommended for.
This software never disgraced me anyway. It's really good and performs just as my business activities is expected to. I love it.
I use Better Cater to track all my invoices, catering schedule and customer payments. It has all the functions I need and its easy to use. I love that it is web based so that I can check our schedule on my computer or my phone so that I can respond to my clients from anywhere.
Best of all it does not have the extra functions that are really not necessary. We send out hundreds of catering quotes each month and Better Cater tracks everything exactly the way I want it. I highly recommend this service.
We have been using Better Cater for a little over a year now in a bar/restaurant that is open to the public and also host events from just a handful of people to groups of 300 and are thoroughly satisfied. We have asked the support staff to make some changes to better fit our needs and while they haven't implemented all of our request they have always been willing to listen and have added several changes that have made the product much easier to use in our environment.
An efficient solution for your catering bussiness
Easy to use with excelent reports for all you have to take in account in preparing your cateting events
So far we dont have any complains about the tool
This software product has freed up so much time. It allows me to quickly search past orders, communicate more intelligently, and look more professional. I encourage anyone looking for a catering tool to try this software. The staff is very responsive to any questions as well as helpful. You'll love it!!
I love this service! I use it all the time! It has made my business much easier. The most difficult part was entering all of my recipes in the database, but now that they are in, bidding is a snap! It all looks very professional and is easy to understand.
A great cloudbase software we have been customers for the past four years
It will save you tons of time putting a proposal together only take a few minutes... Steve Franco and his team are always there for you... I couldn't imagine my business without Better Cater!
This software has made my life SO much easier. Ot keeps track of all the important details so you can go back and see what you did before with repeat customers. You can access the software on your phone or tablet too!
Buy it now! You won't be sorry.
This software changed the way I do busy especially allowing me to focus on more important details for my company. The software is simple and the easy to use and helps our company standout and close business faster.
Easy to learn and easy to use. Customer service is quick and easy. Very affordable.
Great fast Customer service! Easy to use product
I only wish I can add attachments to it.