GoTo Training Reviews

GoTo Training is a very easy to use conference/training software. There are many tools to keep the meeting interactive and engaging. The unlimited cloud storage of recording is also AMAZING!

The recent update and redesign of the website is AWFUL.

On the webinar side, the issues I most often come across is audio issues. People don't know how to connect, can't hear me or I can't hear them. Of any issue I have, 99.9% of them are audio related.

The ease of setting up sessions is great and it has excellent survey/question capabilities. I also love the ability to record sessions.

It has had some downtime in the last year that has been no fun, and it has no direct scheduling within an outlook calendar invite.

We really like all the opportunity that this software has - breakout rooms, library, scheduling.

It's not easy to learn. We have had to teach ourselves which is probably why we don't know how to use all the features correctly. That being said, we have had no contact with customer support other than them sending me a huge binder of materials to figure things out on my own.

More cost effective than some other solutions we evaluated, but lacked in features and functionality by comparison. Pretty quick to set up new virtual sessions with the ability to copy from previously scheduled sessions.

The computer audio quality was hit and miss even with an exceptional connection on our end. No option to tie in reporting through other systems, making everything a manual export. Support was lacking when technical issues occurred. Really would liked to have had the ability to create templates for different types of sessions rather than copying from old ones and swapping out information.

The calendaring feature of this program is its best feature. It consistently schedules and reminds participants of their meetings and increases completion rates.

I cannot think of anything I do not like about this software. The only thing that is bothersome is when there is a delay between the computer-driven platform and the call-in line platform, which often makes it difficult to understand speakers, but that only happens rarely.

easy to use. good sound quality, collaboration tools such as sharing screens, sending chat messages, sending documents available. an email is given to you which allows you to register and a link is given so that you can enter the meeting room

no issues with this software. however there are a lot of others out there so not sure how this software is better than others.

I loves the ease pf going to my trainings while in school. It was very easy to install onto my device.

There was nothing i did not like about the software

This an easy to use tool. It makes things simple. The management of the students, tracking, evaluations, reliability of the stability and response of the tool simple excellent.

Maybe the popularity. Unfortunately there are other softwares much less usefull but more popular, so the people know them better and prefer them.

With the atmosphere of today's society remote or virtual work is great. This software make it safe and easy to attend training classes. The page or app gives you the opportunity to not only interact with your trainers but with other classmates in attendance. you can also use the chat feature to communicate. I like the option of being able to control who sees you on camera as well and the microphone feature.

when the trainers use the screen share feature, it is not possible to make the screen larger making it sometimes hard to see the material. Also when sharing your screen it limits the number of camera feeds you can see making the trainers have to rotate cameras

They used to support this product, and it was stable.

Changes over the last year have led to many complaints from trainers and students alike. Changes come with very little notice and have taken away features that used to work reasonably well. Also, several of our clients are blocking access and refusing to use it.

Has all I need to host a training or webinar, and gain insight into questions/attendees afterwards. It allows me to review questions that were asked and ensure that my attendees got what they came for.

Lots of features, before becoming familiar with it I sometimes don't know how to do what I need to. After using it for some time, I know exactly what I can do and how to do it.

Complete reports. Easy to use. Screen sharing options. Live information about the meeting/training. Intuitive about sessions and calendars.

I will like to personalize more which reports or data I want to download. Also to see reports on the platform and not just to be downloaded.

The navigation screen. It's so easy to use whether that's sharing my screen, passing keyboard and mouse control, or recording the screen share. Super simple for anyone to use.

One thing that's a little cumbersome is waiting for the download when you pass controls.

I used GoToTraining every day to train customer in our admin portal. Easy to create training and send invitations out to the client. A lot of features to use and to navigate between multiple users.

No cons on my end everything as been working great for me.

Its perfect for scheduling training and making sure people register as well as see a list of registrants. it also saves all of your recordings that you can share with people who you trained for future reference. It has a robust amount of tools you can use from webcam to sharing screen to having people take control of your training. Its basically perfect for training remotely for whatever you need.

The least I like is the interface it looks like its from 1999 and not from 2018. If they can make the interface more 2018 that would be awesome.

The ability to break out rooms and have users interact is great fro mixing up the one way communication on webinars.

The account management and attendance function was a little clunky, something easier would be nice.

I like the interactive elements that I have available to me to keep my team focused during the training class.

Latency issues primarily when first logging in to the application were common when trying to gather a large team together.

GoToTraining is really easy to set up on the backend. The user interface is pretty self explanatory and it's easy to edit events and manage materials. We have a lot of instructors who use GTT from an Organizer's permissions and they have only said positive things about running trainings thru the platform; they all say it's consistent and rarely crashes.

GTT limits the number of webcams you can show, which is confusing to users when it is cut off after 6 max. There are also glitches with accessing the polls, which customer service has not fixed. The customer service is also poor. They are hard to reach via email and phone. I reached out back in the spring about glitches and they never followed up.

I was an end user and not a back end user when using it. It seems really similar to GoToAssist which i do like.

I don't have any cons. This got the job done just like most of the remote sharing programs that are out there.