The whole EzyCollect debtor management process has generated greater cash flow for the business by reducing debtor days outstanding. The software is easy to learn and use and syncs with our MYOB AccountRight Plus software with no hiccups whatsoever. The automated process can be customised to enhance customer interaction. It certainly saves valuable time in following up tardy payers. Support, when required, is very responsive and always a click away. A highly recommended add-on to your accounting package.
For me, there has been no serious oversight in the product design. However, I'd like to see in the next upgrade, an ability to manually diarise follow up calls so that they can also be automatically listed in the Daily Tasks.
It has saved us having to employ extra staff to chase debtors.
Great software, it consolidates invoices and then only sends reminders to overdue customers, other systems bombard customers with separate reminders for every overdue invoice which soon really annoys the customers.
I also like that the reminder letters can be personalised to give the appearance that they have been individually written to each customer. Often customers reply, apologizing for the slow payment and telling me when they will be making payment.
Excellent customer service from Ezycollect team. Love the new dashboard. Brilliant automation and integration between accounting software and Ezycollect. Communication is clear. Ability to phase or exclude debt collection on clients or customers. Professional approach to debt collection. Increases cash flow with ease. Highly recommend
None can not fault this product it takes care off all the debt collection requirements for the business.
My consulting business was tied up and held ransom by more slow paying customers than I could handle. I personally hate begging for customers to pay me once I have done the work!!
I tried ezyCollect as it was a free trial and have to say I was Sceptical.
Well done ezyCollect not only did you rescue my business restore my sanity and let me focus on the things I am good at, but you gave me another avenue to collect payment!! That wasn't even in your adds. You should make it more public!!
Your customer service is beyond what I was expecting the account manager calls me and analysis how I can get my debts paid even faster!! Fantistic
To give you and idea in actual dollars. Day 1 Ezycollect plugged in. Total debt 180k, 30-60 days over due = 80k
Day 30 end of Trial! Total debt = 50k. 30-60 days overdue= 15k
I get an email from ezyCollect account manager. "Hey James your trial has expired do you want to continue, if you do that will cost you $69 a month."
What is there to think about??
Thanks ezyCollect team .... Really thank you soo much.
Time management, accounts receivable on a graphical representation, easier access for staff to accounts.
Stress free automated systems to send emails, SMS, fax, and prompts to make calls (and if a call is not made with in a certain number of days, an automated email.
Emails are fully customisable, with logos, tables, oldest and current invoices, attachments, all part of the options.
Fax and SMS isn't included in the package. Should include a base amount of SMS and fax as part of the package, for example 10 SMS and 5 faxes or similar. Won't cost much but will entice a package purchase seeing how it could be used.
we have been able to secure regular payments from clients
its a great way to stay in contact with your clients and all the history and everything is at your fingertips!!
It takes the hassle out of regularly having to contact customers and reminding them as and when accounts become due
Integrates seamlessly with existing accounting system. Implemented within an hour.
Automated 95% of collection activities (everything except some phone calls).
Recommended product to multiple clients - with great results, feedback and overall satisfaction.
In all cases improved cash flow and allowed small businesses to focus on their business growth or profitability (rather than worrying about collecting customer debts).
EzyCollect has made it a lot easier for us to chase up overdue payments from our customers. Also great is the automatic emails that it sends to customers reminding them to pay their account and we have noticed that people have started paying much quicker.