Eventzilla Reviews

1. Event Registration process is very easy, convenient and user friendly & does not require many days for getting your events live.
2. Payment Withdrawal Methods are amazing unlike others where you have to wait for completion of event.
3. The best part is we can self apply for refund, no need to involve in time-wasting processes of calling customer care executives & all.
4. If we have a good budget then we can also use their marketing strategies where they will promote our events and help us in making our event successfull.
5. Group Discounts is the most amazing feature, although i haven't taken any group discount benefit as my friends have different taste but I think people can use this amazingly.

1. Features in basic plan should be increased.
2. All Everything is perfectly FINE. Keep it up Guys!

It allows my team to quickly and easily set up their events.

Some things are difficult to use for both admins and attendees. However customer support is prompt

Eventzilla has a good customer support desk and has the capability to create a 2 step sign in process for attendees which sets it apart from other platforms

We had a very bad experience with most aspects of the event management. Most notable was the automated emails that were sent to attendees being poorly formated with spelling mistakes in the subject line.

Appealing interface that makes it easy to get started. Those who choose an online system like this avoid the headache of technically maintaining and updating it. It costs a little more, but it relieves a lot.

The cost can sometimes become a problem. Either the customer has to bear the cost (higher prices), or the customer has to pay an additional fee, which is not always appreciated. But the cost can be justified considering the work one avoids in managing their own system.

Eventzilla is a great solution for event management. The ticketing feature is awesome and the event tracking tools are very useful. It is easy to setup events and customize the event forms to capture the data you want from the guests. Admission at the door is easy using printed or mobile codes to scan.

I would have liked to be able to customize the confirmation email with the free version, but I am impressed with the solution overall.

Robust set of features, Stripe integration for instant payouts

A bit less intuitive than Eventbrite, but not prohibitive

With Eventzilla, I am able to create virtual and hybrid events in one place.

Event ticketing was daunting but the vendor offered free support.

I have been leveraging Eventzilla for my coaching classes for the past 3 years and I am super impressed with the user friendliness of the application and support from the team for any queries.

Nothing that I can think of. May be socializing the events in social media can improve

Eventzilla is a cost-effective option and customer service is good.

Limited functionality. The inability to send ticket buyers of different to email lists. The inability to be able to enclose links. The company seem to want to keep everything ‘on campus.’

Organizes registrations in one location, and forces the individuals to register themselves. (I don't have to take phone calls/emails to register individuals into a spreadsheet and use a different system to collect payment.)

Wish comments could be updated after submitted into the system. Example: for individuals wishing to pay by check, I invoice them so their status changes from pending to confirmed so I have an accurate count for attendance to a training session/luncheon, etc. Also, clients are having difficulty paying by credit card - some don't want to use paypal but there is a button that allows them to click - this then puts their registration into an incomplete status. I have to then follow up with them to collect payment. Very frustrating. Customer service is also very poor in that - I have to email and wait over 24 hours or schedule a time for a call back (which often when I need help it's NOW!) I also can't get other registered administrators to be able to log in on their own accounts. They all use my log-in and password. :(

I like the fact that it is easy for people to register for our event, and that it is easy for them to pay and me get paid.

This isn't our first event. Sometimes I had a hard time finding the link for this year's event, as opposed to last years.

The interaction with PayPal is great and it allows folks to use their own credits cards to maximize points etc.

There is no way to create a reply email (like a thank you) to a registration. Just a like box. I think this could be substantially better. Also the ticket limit is ridiculous. If you have an event with a limit of 10 spots, and you want to stagger payments (1/3, 1/3, 1/3) the system will show sold out when 10 payments are received. So 7 pay the first 1/3, 3 go to pay the second 1/3. When the 4th goes to make a second payment they get sold out. It’s forced me to go to invoicing through PayPal.

Eventzilla allows community groups to easily organise public events and bring people together.
It's simple layout and ease of use means different members of the community can help to organise events and many more to book.

There isn't a lot to dislike about Eventzilla - it's never let me down.

The price is right, and for simple events, it is great. When you have more options, their form builder becomes limiting.

Difficult to configure with the form builder

Throughout the year we host several training seminars for our customers. Eventzilla is a great tool that allows us to keep our customers informed on upcoming events. The ability to track attendance is great for planning these events.

Have yet to come across any major issues worth commenting on. The navigation once in an event is kind of busy, but nothing too major.

I like that Eventzilla has a lot of options for my events. I can customize all of the details, as well as ticket types, registration details/questions, response emails, reminder frequency, etc. It gets me the information I need to collect data on my registrants and understand my audience better.

The software is a little cumbersome at times. Some of the great features are pretty hidden and you really have to look for them. The text box fields are also a little tricky sometimes - especially if you copy and paste formatted text. The text boxes allow for text editing and style options, but it is easy to get weird lingering formatting to stick and make things look funky.

Ease of tracking total numbers of registrants. The ability to download as an excel file at the end, to manipulate into the sign-in sheets that worked best for us.

The payment methods offered were limited, and not customizable. Also, PayPal was the "online payment method", but PayPal has serious issues with anyone trying to use their cell phone to pay (instead of a laptop/pc). Also, if someone needed a registration modified (name changes, email changes, etc.) it was extremely time consuming and frustrating to do.

So easy to use, cost is significantly less than the main competition, a great option for your organizing your events!

Nothing comes to mind - it has everything you need in an event platform.