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description: Learn how Pinpointe can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Pinpointe Reviews, Prices & Ratings | GetApp South Africa 2026
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Breadcrumb: [Home](/) > [Campaign Management Software](/directory/304/campaign-management/software) > [Pinpointe](/software/10331/pinpointe-on-demand-email-marketing)

# Pinpointe

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> Pinpointe is the go-to email service provider for businesses that have outgrown their current email platform. If you're ready for more advanced features and service, Pinpointe is the right choice.
> 
> Verdict: Rated **4.7/5** by 55 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Pinpointe

Create effective, responsive emails&#10;With Pinpointe's drop-and-drag editor, you can customize templates that look great on any device. Responsively designed templates ensure your message adapts to any screen size.&#10;&#10;Preview your email &#10;Competitors show you how your email looks on a desktop, tablet and phone, but Pinpointe will show you how your email looks on specific devices, like the iPhone 6.&#10;&#10;Automate emails&#10;Save time by sending emails automatically. Schedule emails to send on a certain day or trigger emails to send based on a subscriber's action. You can create and automate drip campaigns too.&#10;&#10;Access detailed metrics&#10;Get easy-to-interpret metrics that will help you fine tune your campaigns and make solid business decisions.&#10;&#10;Set up multiple accounts &#10;For mid-size companies, agencies or universities, Pinpointe offers multiple logins that allow each user to manage their own lists and content.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 55 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pinpointe On-Demand
- **Location**: Danville, US
- **Founded**: 2009

## Commercial Context

- **Starting Price**: US$99,00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Professional Edition&#10;For mid-size businesses sending 5,000 to 250,000 emails a month, the Professional Edition is best. You'll get a single user login and access to advanced features at a great price. &#10;&#10;Enterprise Edition  &#10;For mid to large businesses or agencies, the Enterprise Edition is a great solution. You can send 250,000-10 million+ emails a month with this high capacity package and have up to 250 user logins. You'll have dedicated servers, IP addresses, an account manager, phone support and access to additional features, like Salesforce integration.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Ireland, United Kingdom, United States

## Features

- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- CAN-SPAM Compliance
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Click Tracking
- Contact Database
- Contact Management
- Customer Journey Mapping
- Customer Segmentation
- Customer Surveys
- Customizable Branding
- Customizable Fields

## Integrations (13 total)

- Adobe Commerce
- Google Analytics 360
- LinkedIn for Business
- Meta for Business
- Salesforce Sales Cloud
- Shopify
- SugarCRM
- Sumo
- Twitter/X
- Unbounce
- WordPress
- Zapier
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Campaign Management Software](https://www.getapp.za.com/directory/304/campaign-management/software)

## Related Categories

- [Campaign Management Software](https://www.getapp.za.com/directory/304/campaign-management/software)
- [Email Marketing Software](https://www.getapp.za.com/directory/307/email-marketing/software)
- [Marketing Automation Software](https://www.getapp.za.com/directory/308/marketing-automation/software)
- [Email Tracking Software](https://www.getapp.za.com/directory/1409/email-tracking/software)
- [Landing Page Software](https://www.getapp.za.com/directory/591/landing-page/software)

## Alternatives

1. [Bitrix24](https://www.getapp.za.com/software/90602/bitrix24) — 4.2/5 (984 reviews)
2. [EngageBay CRM](https://www.getapp.za.com/software/113999/engagebay-marketing) — 4.7/5 (907 reviews)
3. [Omnisend](https://www.getapp.za.com/software/112199/omnisend) — 4.7/5 (836 reviews)
4. [Mailchimp](https://www.getapp.za.com/software/8268/mailchimp) — 4.5/5 (17572 reviews)
5. [GetResponse](https://www.getapp.za.com/software/20440/getresponse) — 4.2/5 (521 reviews)

## Reviews

### "Critical Component of Demand Generation & Nurturing Campaigns" — 5.0/5

> **Donna** | *13 October 2014* | Computer Software
> 
> **Pros**: Easy to Use - intuitive system&#10;Accurate system; great reporting and analytics available&#10;Very good support&#10;Great value
> 
> Pinpointe’s email marketing solution is one of the few email vendors in the market that is able to meet our closed-loop marketing objectives. Our marketing department needs to accurately track and analyze our email marketing program efficiency and Pinpointe has advanced targeting and segmentation tools that go beyond the basics of simple email marketing. It’s also important for us to be able to send personalized and targeted emails on behalf of our sales and lead development teams. With Pinpointe we can choose, for each contact in our database, whom each email campaign appears to be coming from.

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### "Pinpointe Is Like Constant Contact On Steroids" — 5.0/5

> **Eryn** | *30 May 2014*
> 
> I am a marketing consultant that primarily services B2B clients in the mid-market space. Many of my clients require email marketing as a part of their marketing strategy' from campaign planning, to creation, to tracking and reporting. For over 5 years I have recommended and used Pinpointe's robust email marketing software solution due to its advanced features and easy-to-use platform. Pinpointe has made it easy for both me and my clients to effectively manage all aspects of email marketing.&#10;&#10;Overall, Pinpointe is very easy to use. One of the things I really love about the platform is it's built-in email designer. You can either use one of Pinpointe's mobile responsive email templates (they have over 1000) or easily create your own. I often edit directly in their WYSIWYG (what you see is what you get) editor and then check my email design with their preview tool ' which shows you how your email will look in 50+ email clients. The nice thing is that if your email doesn't view properly in an email client, Pinpointe provides you with recommendations to fix it.&#10;&#10;Pinpointe's customer service is also TOP NOTCH\!\!\! Pinpointe is one of the most responsive ESP's and their team is always VERY HELPFUL and professional. &#10;&#10;I have also been very impressed with Pinpointe's features, which are updated as technology evolves. Advanced automation, A/b (and beyond) testing, SPAM score checker, lead capture forms, and superior reporting and tracking are just a few (but I could go on and on). &#10;&#10;Pinpointe does have a few cons. I am a bit frustrated with one aspect of their design editor. I often times use custom colors in an email design that match my clients' brand. Unfortunately Pinpointe's design editor doesn't store recently used colors, so I have to continually put the hex codes in. &#10;&#10;Pinpointe also updates their features and functionality a lot. This is a good thing, but I wish they did a better job of letting me know.&#10;&#10;Overall, Pinpointe not only provides me (and my clients) with all the email marketing tools I need to easily create, send and evaluate email marketing campaigns, but they're also very reliable and have never failed me in five years plus I have used them. Campaigns go out when they are scheduled and I can always count on accurate reporting stats.

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### "Easy to use with a lot of great features." — 4.0/5

> **Justina** | *29 September 2017* | Nonprofit Organization Management | Recommendation rating: 7.0/10
> 
> **Pros**: The software is intuitive and is easy for all of our staff to use. My favorite part about the software is being able to immediately see who has been rejected from list uploads and why (previous hard bounces, known spam, unsubscribes, etc.). This was not something that we were seeing on our former email service provider.
> 
> **Cons**: There is very little communication between PinPointe and its customers. We don't get emails regarding new features when they come out; we only know about them once they've been implemented into the system or if we manually go online and look for the information on their help site. We also dislike the fact that customer service is via email only. Sometimes, it's much easier to explain a challenge to someone over the phone rather than email, where it can take a few days of back and forth to respond.
> 
> Great quality product at a very reasonable cost.

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### "Pinpointe Flexibility, Expertise and Customer Service" — 5.0/5

> **Rob** | *24 March 2021* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: We appreciated the flexibility the Pinpointe team provided to create a plan that worked best for our client.  Throughout the sales, setup and maintenance processes we always found exceptional availability from the team. They lead with excellent customer service and that has never left the business relationship. Whether we were discussing initial setup, customization with APIs, or metrics and reporting Pinpointe always brought a high level of expertise that matched our needs.
> 
> **Cons**: We really do not have any negative experience to share.
> 
> Pinpointe was selected as a mass mail service that could protect our client from mail-related domain damage while adding mail campaign metrics and a very intuitive user interface.  The metrics and reporting tools were an unexpected plus.  They are used by our team and be client end users to optimize their mail campaigns.

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### "Looking forward to many, many years with Pinpointe" — 5.0/5

> **heidi** | *01 May 2020* | Publishing | Recommendation rating: 10.0/10
> 
> **Pros**: Our firm was very hesitant to leave our provider of over 12 years. Do we have any regrets? Yes, that we did not do it sooner.  I cannot express how happy we are to have made the move.  The system is easy to use, very high quality.  The team we have on our side, is awesome.  Replies anytime, any day and mostly within 45 minutes.  Our delivers, opens never better and reporting very clear and detailed.  The continually work with us to achieve even better results.  Highly recommended.  We have been here almost 1 year now. Looking forward to many, many years with Pinpointe.
> 
> **Cons**: Honestly, we do not have even 1 complaint.  If we need something they do not have, they build it for us.

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