EZOfficeInventory Reviews
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1532 Reviews
- Industry: Higher Education
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great software for assett management
Reviewed on 2021/03/03
If you have a large inventory of items and aren't yet using an asset management program, I would...
If you have a large inventory of items and aren't yet using an asset management program, I would highly recommend EZOfficeInventory. You will be surprised at how much easier it is to find things and keep track of information about each item.
Pros
The program does most everything I think an inventory/asset program should. The web-based access makes it very convenient to use. Assets can be entered in the system and checked out by users, reserved for future use, and checked in. The program allows items to be categorized and grouped for ease of searching, so even with a large inventory the program is very useable. For each item an owner can be assigned, its location can be entered, and documents and repair information can be uploaded. This is by no means a comprehensive list of features, though. I found the email alerts for returning checked out items when they are due to be very helpful.
Cons
I found the program was a bit difficult to use at first. For example, it took me a while to find how I could get a list of the items I had checked out, but once I had used the program more it is actually very easy to find things. I have noticed that sometimes the statistics on the main dashboard seem off; for example, it might say I have 0 assets checked out, when I actually have several checked out. Other than that, I haven't encountered any major software issues.
Response from EZO
Hi Blake, thank you for that amazing review. We are continuously working to improve ourselves and make the software easier to use. We have designated solution consultants available to help you with the onboarding process. There are multiple widgets available on our customizable dashboard that you can change based on your needs. For examples the Assets Checked Out widget shows the total number of assets check out during the selected period and not how many total assets are checked out. If you need more clarity on our widgets and their functionality you can reach out to us at [email protected]. We'd love to help you out and make your experience even better
- Industry: Information Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Why should we use EZ-Inventory and Why not
Reviewed on 2023/11/08
It overall good, As we are using it from last 3-4 years and we are very well satisfied with EZ...
It overall good, As we are using it from last 3-4 years and we are very well satisfied with EZ services, afterall it helps us to manage our overall org inventory system.
Pros
Pros as per me :-
1. Easy to manage all the assets inventory.
2. Option to upload bulk assets inventory from excel sheet, It save hell lot of time.
3. You are many option of pulling out reports and thier custom report pulling feature is option , it has multiple options to cover in your excel sheet which you want to export.
4. User friendly UI
Cons
There are 2 cons :-
1. There is no option to create a parent state, I don;t know I have to create a parent substate as "decommisioned"but I was not able to do so, Then I have to create a custom substate under "Retired" section.
2. Reports dashboard should is not easy to understand, I took session from the ez team but they also not able to create that such type of report dashboard.
Alternatives Considered
ManageEngine ServiceDesk PlusReasons for Switching to EZOfficeInventory
so manage engine has some limitations, It only store the data of laptops which has their agents installed on the devices. We used to buy bulk devices and we cann't install manage engine agents on all the devices in a go, It very painful task, so we decided to go for a solution on which we can upload all the assets inventory by excel sheet.. That's the big reason to switch on EZ-inventory.- Industry: Legal Services
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Average Software
Reviewed on 2024/10/09
Pros
Good software for tracking important office assets
Cons
Difficulty logging in. Sometimes was a little glitchy
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
EZOfficeInventory keeps my office organized and makes equipment tracking a breeze!
Reviewed on 2024/08/16
Pros
The software is user-friendly and has powerful reporting and tracking features.
Cons
The app interface could be more visually appealing, and the mobile app has occasional glitches.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EZO in IT at SIU
Reviewed on 2023/07/21
We had difficulty maintaining an accurate inventory of IT assets so annual inventory processes were...
We had difficulty maintaining an accurate inventory of IT assets so annual inventory processes were very manual and difficult to find items, especially with the increase of remote workers after COVID. Now everyone can respond to an inventory audit from wherever they are located on their own to acknowledge possession of the assets they have.
Pros
I like the ability to assign assets to individual users to give them a sense of accountability. They perform their own audit responses and maintain their own location changes making it easier on back office functions. I also like the reporting functions both in the built-in reports as well as the custom reports that cater to the organization's needs.
Cons
One problem we have had consistently over the years is that we have some 3000+ assets in the system but when we do the annual inventory, we cannot request the audit for our entire list of inventory at one time. We can only request the audit 25 lines at a time so that is time consuming.
Reasons for Switching to EZOfficeInventory
It has the the desired functionality for a lower cost compared to others evaluated. We pay for a given number of users and a max number of active assets. The ability to attach equipment loan forms, images of assets, and user accountability make this a great tool.- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My Take on EZOfficeInventory for Colleges
Reviewed on 2020/05/21
I was the staff member who implemented and set up this system for our college and I work on the...
I was the staff member who implemented and set up this system for our college and I work on the team that uses this software everyday. We have about 200 assets in our system and over 5000 users. We use this system to manage reservations and loans of tech hardware such as speaker systems and cameras. Overall the system has worked well for our needs but I can tell that is is not optimized for this use case. We love the customer support and the flexibility of this software.
Pros
For our use case the most valuable feature is definitely the ability to pull user information from our existing LDAP system so we never have to worry about creating user profiles or authentication. We also love the "carts" module which saves us time when checking out multiple assets to the same student/staff member.
Cons
It is frustrating that carts is not set up as part of the core of the software and is instead an add-on. This means certain features like sending alerts based on cart actions or seeing cart reservations along side single item reservations. I feel this is likely due to the fact that this system is designed for companies to manage their assets among staff, but we are implementing it as a service/customer lending system sort of like a library for tech hardware.
Alternatives Considered
CheqroomReasons for Choosing EZOfficeInventory
our old software was incredibly slow and they went out of business.Reasons for Switching to EZOfficeInventory
Best value for the money compared to other products considered.- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review from EZOffice Inventory
Reviewed on 2019/10/18
my experience with EZOffice is excellent, comfortable and easy, can be used without experience in...
my experience with EZOffice is excellent, comfortable and easy, can be used without experience in software to inventory
Pros
I like this software because is easy to administer and bring me reports complete also I can be tracking devices history
Cons
What I didn't like is the graphic interface, I think I could improve
Reasons for Choosing EZOfficeInventory
because this software has more tools and is more intuitiveReasons for Switching to EZOfficeInventory
cost and benefitsResponse from EZO
Hello Aldo,
We appreciate your valuable feedback and are extremely glad you liked EZOfficeInventory's reporting feature. Currently, we are in the process of upgrading our UI/UX design that will hopefully enhance your user experience. Stay tuned for updates, and feel free to reach out to us at [email protected] if you have any queries in the future.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exactly what we needed
Reviewed on 2019/07/30
We are coming from a custom inventory solution through FileMaker Pro. It was setup about 15 years...
We are coming from a custom inventory solution through FileMaker Pro. It was setup about 15 years ago and no one knows how to configure it anymore. We looked at several inventory management systems only to be driven off by the cost or lack of features. EZOfficeInventory quoted us with the best price BY FAR, and had just as many features as their competitors. It only took me a week to groom our database and get it uploaded and ready to audit. That was just me working solo while doing my daily tasks.
Pros
It's feature rich, and easy to configure. I've had very little difficulty converting our very dated inventory database over to EZOfficeInventory.
Cons
It would be really convenient if we were able to upload more than 1000 assets at a time. Other than that, I have no complaints so far.
Alternatives Considered
Asset PandaReasons for Choosing EZOfficeInventory
FileMaker wasn't doing what we needed. It was far too complex and confusing for new users.Switched From
Claris FileMakerReasons for Switching to EZOfficeInventory
Cost vs features. EZOffice was leaps and bounds ahead of the others in terms of what you get for the price.- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
MAwais Islam
Reviewed on 2024/03/14
I liked the working with EZ they provide great customer & technical support to implement the system...
I liked the working with EZ they provide great customer & technical support to implement the system to your needs
Pros
User friendly
Web base interface
Great for generating personalized reports
Cons
Some system based field are developer controlled
would like to see more customizability
Response from EZO
Muhammad Awais,
Thank you for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you.
We appreciate your partnership and look forward to keep providing you top notch service in the future as well!
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EZOfficeInventory has helped me keep track of all the office equipment easily.
Reviewed on 2024/10/24
Pros
The software is user-friendly and has great reporting features.
Cons
Occasional lag in loading large amounts of data can be frustrating.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Asset Tracking Tool!
Reviewed on 2020/02/26
EZ Office has definitely improved our ability to track where all our Assets are and keep track of...
EZ Office has definitely improved our ability to track where all our Assets are and keep track of all their history. We were using an Excel spreadsheet, EZ is much better! The customer support is excellent!
Pros
The ease of use is great and the learning curve is low. The ability to search and sort for specific assets, the state it is in, where it is, calibration status and ..., is a powerful tool. The ease of editing Services and scheduling services. The App is pretty good too.
Cons
We are working on a one stop shop for a Packing List, but have struggled to make one Packing List that also includes the miscellaneous items shipping and returning. When an item is updated for its return date, I get 20 e-mails of all the items instead of just one e-mail that includes all the items on 1 Packing List.
Response from EZO
Hi Lucas,
We hope to find you in good health.
We're delighted to hear that your organization switched from manual spreadsheet software to EZOfficeInventory. We're glad that we helped to improve your ability to track assets and maintain an active history.
Thank you for the compliments to our customer support team, who try to respond to every query as promptly as they can.
If you encounter any concerns in the future, feel free to drop us a message at [email protected] and we would love to assist you.
- Industry: Environmental Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Robust and simple for retail and ticketing, not so simple navigation.
Reviewed on 2020/07/01
I prefer EZoffice to other inventory tracking applications I've used in the past for its ease of...
I prefer EZoffice to other inventory tracking applications I've used in the past for its ease of use on the web and mobile, but the user interface needs some work.
Pros
I like how every service and item can be linked with timeline of events and actions.
Cons
Rearranging the preferred information can be tedious. I am not aware of certain features unless I specifically search them out.
Alternatives Considered
ConnectWise ScreenConnect, Dayforce HCM, Spiceworks Cloud Help Desk, Google Workspace and Zendesk SuiteReasons for Switching to EZOfficeInventory
The support seems to sincerely want to tailor each users experience to their preference. They implement features based on feedback, and are affordable for the services offered.Response from EZO
Hi Jacob, Thanks for reaching out to us. What kind of information are you looking to rearrange? It would help us better if you let us know your use case and we can help you out accordingly. We also have the search bar on the top of the page and you can use it for quick search. Further more with every module we have a help section to facilitate our clients in a better way. Feel free to email us at [email protected] and we will be happy to assist you.
- Industry: Environmental Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EZ Office Daily Functionality
Reviewed on 2020/05/12
In the time that we having being utilizing EZ office, it is a fantastic program that is user...
In the time that we having being utilizing EZ office, it is a fantastic program that is user friendly and provides the essentials that we require on a daily basis.
Pros
I love the easy of use for staff member to sign assets, and inventory in and out in quick fashion. The notification of assets and inventory taken with reminders of low stock quantitates. I also love the reservation application, making it functional for divisions that utilize equipment across the board to track and coordinate assets for projects.
Cons
At this time there seriously is nothing that comes to mind that I dislike.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good for your first inventory system and money!
Reviewed on 2020/09/09
The implementation phase was a complete disaster. I was never offered the option to have EZ do the...
The implementation phase was a complete disaster. I was never offered the option to have EZ do the implementation and planning. The phrase: The system is smart and will teach you was used quite often. While the system in somewhat intuitive the initial set up should be done by EZ to show a brand new user its capabilities. Once I got in touch with [SENSITIVE CONTENT HIDDEN], everything improved. My first support person was from Asia, making her available hours very inconvenient and have to wait 24+ hrs for a response. We are still working on getting a few glitches out and customizing how we want to system to work for us.
Pros
Easiness of use, unlimited users for lower cost than other softwares.
Cons
Some of the functionalities are limited or have to be built. Not being able to customize based on needs.
Reasons for Switching to EZOfficeInventory
It seemed pretty easy to use during the presentation and the low entry cost into a inventory software that we currently didnt have.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It's good to know what we have and where it is !!
Reviewed on 2021/07/07
Although not very cheap we decided to have the full version after using the trial, the cost could...
Although not very cheap we decided to have the full version after using the trial, the cost could be offset by one item not getting lost or several not being abused as they could be
Pros
We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition
Cons
Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching
Alternatives Considered
Construction Tool Tracking SystemReasons for Switching to EZOfficeInventory
We prefered the feel of it and took a vote in the office, it was a clear winner for our needsResponse from EZO
Hi Dean, thank you for your kind review. We are glad to know EZOfficeInventory is working well for you. Regarding the barcode scanning issue, a Solutions Consultant will reach out to you to figure out what is causing that.
- Industry: Renewables & Environment
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Qualus LLC
Reviewed on 2024/04/17
Pros
I like how user friendly it is. I'm able to easily utilize it's feature both on my computer and on the Mobile App.
Cons
I wish that they offered a GPS feature for assets managed with EZO.
Alternatives Considered
ECPReasons for Switching to EZOfficeInventory
It has many of the features that competitors have at a much more affordable cost.Response from EZO
Thank you for sharing your experience with EZOfficeInventory!
We're thrilled to hear that you find our platform user-friendly and accessible both on your computer and the mobile app.
Regarding your suggestion for a GPS feature, we appreciate your feedback. While this specific feature isn't currently available, we're constantly exploring ways to enhance our platform based on user input like yours.
We're glad you chose EZOfficeInventory for its affordability and robust features compared to competitors like ECP. Providing value to our customers is a top priority for us.
If you have any further suggestions or questions, please don't hesitate to reach out. We're here to support you every step of the way.
Best regards,
EZOfficeInventory Team
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A brief review of EZOffice
Reviewed on 2020/04/14
We can now more accurately manage and track our inventory, much better than we could with Spiceworks...
We can now more accurately manage and track our inventory, much better than we could with Spiceworks. The support is great, mobile app needs more work but unless you are on-the-road sysadmin, web browser site works perfect.
Pros
How easy it was to setup off the ground, and the ability to have multiple tenancies under your account (User Listings) so we can manage multiple components of the business in EZOffice, from Hardware to Medical Supplies. The speed at which customer support replies.
Cons
The mobile app needs more polishing to substitute working from the browser.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customizable Software at it's best
Reviewed on 2020/04/21
Integration was a big issue for us. We had separate programs for inventory, work orders and still...
Integration was a big issue for us. We had separate programs for inventory, work orders and still had to use hard copies in the field. All of that changed for us with EZOfficeInventory. I had a great Sales person and The Gentleman I've been working with as a consultant has been amazing. Overall I could not be happier with the product at this point.
Pros
I had been looking for CMMS software for about 2 years, but for a small non profit the cost of CMMS Programs were out of reach. I came across EZOfficeInventory and decided to reach out to them. My sales person was polite and knowledgeable He said you know Harry this is interesting because I think you can make this work for you because you can customize this to your own needs. He walked me through a free trial and any needs and questions I had during that period. I told him I had to hold off until I had my board meeting and submitted my budget. I gave him a date to call back, he did and without pressure any he sold me an affordable program. I have been working with one of the solution Consultants to set up and design the program to suit my needs. They have been fantastic and get on issues extremely fast to help me move on and teach me how to get the best out of the program for myself and my team. Thank you EZOfficeInventory for Integrating my inventory, work orders, assets and mobile abilities.
Cons
When I first signed on to EZOfficeInventory The first trainer I had was for someone more advanced then I was on setting up this kind of system and it caused a great amount of frustration to myself and my team. I reached out to my sales person and he was able to get me hooked up with the perfect trainer who could walk me through the process from a to z in a way I understood. So I have to say the only part I had any issue with was dealt with in an incredibly fast and professional manner.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
EZ Office Inventory for Audio Equipment Management
Reviewed on 2021/10/06
Pros
Very easy to add and organize assets that are part of our audio equipment inventory that we use at events. The barcode/labeling tools and notification email templates are also very helpful.
Cons
Our use case is slightly specific so we've had to create some workarounds to fit our process within the bounds of what EZ Office can currently do
Switched From
Asset PandaResponse from EZO
Hi Eric, Thank you for your feedback. We're glad that EZOffice is working well for you and helping you with your operations. Please feel free to reach out to us at [email protected] in case you need help. Our customer success team would be glad to address your queries.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic! Fantastic! Fantastic!
Reviewed on 2017/04/18
I tell people all the time that EZ should put me on their payroll as much as I praise & recommend...
I tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed.
I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets.
Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!
Pros
User-friendly, security levels, QR labels,
Cons
The only possible thing I can think of is having comments & attachments for the vendors but the Production Team is already working on that (see you in May :-)
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Couldn't ask for better!
Reviewed on 2017/07/18
Inventory management
Inventory management
Pros
tell people all the time that EZ should put me on their payroll as much as I praise & recommend their service! I have used EZ for a total of 4 years & have loved every part of it. It's incredibly user-friendly & retains any data you need to see at a glance between the comments section, custom fields & attachments. They have just enough levels of control that aren't overwhelming to incorporate but still maintains the levels of security that are needed.
I am currently using it to organize/maintain a Samples Department where we have samples from all over the world with different specs. Each piece (some have multiple quantities & others are a single item) needs to be tracked with specific details maintained amongst 7 departments & 4 branches. Needless to say, this is an amazing tool to keep control & accountability for the assets.
Their customer service is phenomenal! Every time I have a question they are quick to respond, thorough in their answer (including links) & have even implemented suggestions I had that helped with workflow. The definition of EZ is working smarter & not harder. Keep the outstanding work up EZ!! You make my job sooooooo much easier!
Cons
The only con I can think would be not having images on their search engine and reports. Some times a picture is worth a thousand words.
- Industry: Public Relations & Communications
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I use this for my work, and have had not problems with it at all. Everything is very easy and...
Reviewed on 2018/07/11
Making life a lot easier for organization.
Making life a lot easier for organization.
Pros
I think the thing that I like the most about this software is the simplicity. It is not asking too much, while also providing all the services I need. What we as a company use this for mostly is asset reservation, which is anything from chairs to tents that we will need for our various projects. We work in an office of about 100 people, all of which use the software frequently, and by frequently I mean every day. That being said I have never experienced a problem with the site being slow, glitchy, or remotely overloaded. I think that speaks loudly to how well it works because when using other websites, such as that for our car reservations, we get problems with the site crashing and typically causing us to waste our time figuring out the problem that the software created for us (when it is supposed to make our lives easier and less stressful).
Cons
This question is a bit tougher because I have not personally ran into any problems with the site, so asking what I like least is a bit tougher to tackle. One thing I will note is the categories that all of the assets are put into are very strict, where a single misspelled word will come up with nothing. I think that allowing the search bar to be a little more lenient and accommodating to small spelling errors, or descriptive words would make life a little easier when one accidentally misspells a word, or cant remember the exact name it might be under.
Response from EZO
We appreciate you taking the time to review EZOfficeInventory.
Your feedback regarding the search bar has been forwarded to our product team. If you are in need of any assistance or have further suggestions for us, please contact our support team.
Thanks!
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
EZOfficeInventory has been very useful
Reviewed on 2022/07/05
Overall, it has been a very useful tool to keep track of our POs and items in the lab
Overall, it has been a very useful tool to keep track of our POs and items in the lab
Pros
The product is easy to set up and is easy to be trained on. I also like the layout and the features included in the package
Cons
I do not like that the custom alerts do not work properly. Also when receiving items, I'm unable to cross verify with AIN. There are some rough edges to the product that needs to be sorted out
Alternatives Considered
FlowTrackReasons for Switching to EZOfficeInventory
Price and featuresResponse from EZO
Hi! We are sorry you are experiencing issues with EZO. Could you email us at [email protected] with more details? Someone from our customer success team would love to troubleshoot this for you.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and easy to use
Reviewed on 2020/09/01
EZOfficeInventory has been helpful to us because it allows us to easily track the various technology...
EZOfficeInventory has been helpful to us because it allows us to easily track the various technology devices that we issue to clinical reasearh study participants for the studies that we conduct. We also use it to track devices being issued to staff members as well. We were having a major issue with participants and staff members forgetting to return devices, or Research Coordinators taking devices to issue to new participants and not tracking them effectively. Now we simply have them check the devices out in EZOfficeInventory and it fixes that issue.
In addition, the software makes it easier for us to figure out what we need to purchase.
Pros
The first thing that I noticed was that the software was incredibly easy to use. I had an hour long training with our IT team and after that I was already up and running and was able to perform the tasks that I needed. In addition, each time I have to use the software for something different than my normal workflow, the ease of use makes it easy for me to figure out how to perform that new task.
Cons
It would be nice if there was an API. It would make it easier to automate some of the tasks that we have to perform frequently. The functionality options for the interface are sometimes rigid in that they only offer a fixed set of actions. In addition, a fully functional API would help users integrate the software into their internal automated processes more easily.
For example, it would be nice if we could make a series of API calls to register new devices or upload a spreadsheet in a specific format that contained the information needed to register devices (or perform some other task) and have the software read from the spreadsheet.
Response from EZO
Hello, Zander. We highly appreciate this valuable feedback from your side. We are constantly in the process of improving our system in accordance with clients requirement and we are gathering feedback on APIs to make them more diverse and flexible. However, feel free to visit this page of our Open APIs www.ezofficeinventory.com/developers.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Inventory tracking that can be customised for a variety of applications
Reviewed on 2023/06/06
Pros
The majority of people do not consider inventory management to be a chore that adds value. Additionally, it isn't done often. Employees are diverted from their primary tasks whenever an office tool is in motion since they must learn how to use this management tool. I seen several of these tools, and they took 15-20 minutes and had a lot of deceptive features. Even if it was my first time, I could have learned how to manage my inventory with this programme in 3 to 5 minutes.
Cons
The web layout still needs some work to make it more user-friendly.