Keeper Security

4.7 (502)
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Secure password management and digital vault.

Overall rating

4.7 /5
(502)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.5/5

95%
recommended this app
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502 Reviews

Abe
Abe
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Keeper Security for Password Management

Reviewed on 2023/05/02

I like Keeper Security because it is easy to use, secure and automatically fills in user name and...

I like Keeper Security because it is easy to use, secure and automatically fills in user name and passwords. It has a good password generation capability.

Pros

I think it is more secure than other programs I have used. It has a nice visual user interface. It has a Google Chrome extension which can generate passwords.

Cons

It does not have face recognition for use on my iPhone. Sometimes the Chrome Extension doesn't seem to work well.

Scott
Overall rating
  • Industry: Education Management
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Keeper lives up to its name

Reviewed on 2023/10/18

Pros

Keeper is great for secure password storage and sharing, meeting our encryption requirements, ability to manage controls over secrets, passwords and credentials and ability to share. It even offers one-time, expiring password shares to external parties like vendors. Very useful.

Cons

Nothing, really. The product went through our RFP and met all of our needs well.

Alternatives Considered

1Password

Reasons for Choosing Keeper Security

Repeated data breaches including our encrypted vaults.

Switched From

LastPass
Fred
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

I prefer 1password

Reviewed on 2024/10/16

Well, it works. Doing infra as well, it works. I wish we use the CLI in our CI/CD already but.

Well, it works. Doing infra as well, it works. I wish we use the CLI in our CI/CD already but.

Pros

Near real time shared modifications. Good audit report tool.

Cons

Frustrating user experience. Have to constantly log-in, plugins would not auto-complete OR would try to auto-complete things I don't wish to. Setting up 2FA is a mess, half the time I have to save the QR in a file on my computer before manually uploading it on Keeper.

Also, "sharing" or "managing" secrets from an admin perspective over employees is kind of weak. Everybody is sharing passwords once at a time w/o using folders or groups and I don't know to whom, what, etc. It's a mess.

Imad
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Must have if you value your data security

Reviewed on 2024/03/21

I use Keeper both in my business and personal on a daily basis, and I use it to also to MFA most of...

I use Keeper both in my business and personal on a daily basis, and I use it to also to MFA most of my sites that requires it.

Pros

1- Cloud based availability. 2- Availability on all browsers. 3- Mobile device application 4- Supports Multi Factor authenticators.

Cons

1- Our users struggle with learning it and using it. 2- A lot of the sites programming sometimes prevent the extension from working

Peter
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top rated!

Reviewed on 2024/10/09

Great and really no comments! For small and larger groups!

Great and really no comments! For small and larger groups!

Pros

Simple best and most professional app in the industry!

Cons

Really everything and most for all user friendly

Diane
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeping our data safe!

Reviewed on 2024/09/03

We've used for over a year and had a very positive experience!

We've used for over a year and had a very positive experience!

Pros

I don't have to think about any of these details after I enter them - so easy to use for that reason and to keep our org safer!

Cons

Sometimes the direct launch link that was entered "breaks" from the actual launch...not sure why, but at least the info is still safely saved.

Tony
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

You have to have this app!

Reviewed on 2024/02/27

Fantastic, love the product we couldn’t live without it!

Fantastic, love the product we couldn’t live without it!

Pros

These guys do a great job. I’ve been using them for probably since they started. It helps with my entire business

Cons

When I input a new record for the login name, it’ll give me options of previous login names. However, when I put in the password, it doesn’t give me the option to just choose from common passwords I use.

Angela
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best product ever!

Reviewed on 2024/07/31

Pros

All of the features are wonderful but Autofill and Password Generator are essential!

Cons

I can not think of anything I don't like.

Jennifer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Loved this would totally go back

Reviewed on 2024/06/16

Pros

I loved everything it made logging into websites so much easier and less stressful.

Cons

I have to admit I fought using it in the beginning but when my boss took it away I was very upset!

Patrick
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Keeper Ease

Reviewed on 2024/05/13

Pros

place to go to get what I need to get into my sites

Cons

need a tutorial, because I'm not Mr. technologo

James
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Not Suitable for Business Use

Reviewed on 2019/08/21

Even though we pay for the "business" level of this software, their support is terrible. Their...

Even though we pay for the "business" level of this software, their support is terrible. Their online chat support is only available for consumer, not for enterprise. There's no phone number for business support. All you can do is fill out a contact form on their support website, and they are extremely slow to respond.

When I pushed for a phone number from the "consumer" support person in online chat, they did finally give me a number, but it went straight to voicemail. They eventually called me back and tried to blame me for the problem. They said that if you don't set up your folders from the beginning with "default permissions" then there's nothing you can do afterwards to fix the problem.

I explained that when a product advertises itself as "enterprise" grade, they have to understand that (1) employees come and go rapidly; and (2) admins must have full authority to edit permissions on any record within the organization, especially those created by previous admins or employees.

If any of your employees stores a record as "Read Only" then not even an admin can change this. If that employee leaves the company there's no way for you to ever change the records that the employee created. The Keeper support person made it seem as if this is a perfectly normal and logical way to do things, and tried to blame me for "not setting up the default folder permissions correctly at the beginning". Of course, I wasn't the one who set it up originally, that was a previous admin!

Pros

Allows you to set up teams and roles. Allows you to upload your company logo.

Cons

This software is not suitable for businesses who have to manage multiple users. Even though the software allows you to create "Shared Folders", the records stored in each folder are still owned by individual users. So, even if you are an administrator and you have admin privileges on a shared folder, you still can't edit records that were saved by other users. If those users go on to leave the company, you will be permanently unable to edit those records. In a large company, people come and go, so you could end up with hundreds of "orphaned" records that you are unable to manage.

Alternatives Considered

Dashlane for Business

Reasons for Switching to Keeper Security

They advertised themselves as being "enterprise" grade, but in reality they are not. I really regret choosing Keeper Security.
Nathanael
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Good program

Reviewed on 2023/08/29

Using it for several years and I'm very happy with it.

Using it for several years and I'm very happy with it.

Pros

Meets the standards set by the Commonwealth of MA to keep client information safe

Cons

I'm just a user so I don't really know how much it costs

Jayson
Overall rating
  • Industry: Sporting Goods
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Jayson's Review

Reviewed on 2023/06/19

Good overall

Good overall

Pros

It is a secure place to manage all of our users passwords

Cons

Quirky issues because of the wide range of websites and places it is used

Chris
Overall rating
  • Industry: Computer Networking
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Review of Keeper

Reviewed on 2023/05/30

It's ok. The website address doesn't always work properly and sometimes it's pounding your browser...

It's ok. The website address doesn't always work properly and sometimes it's pounding your browser asking if you want to use a password that's wrong. Very annoying

Pros

It's ok to use. Usability can be cumbersome.

Cons

Support. I've reached out to sales many times to get a quote for the SSO version that syncs with AAD. Buying this upgrade seems next to impossible for some reason. I don't really need a quote.

Monica
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

At first I loved this software as it was the first of its kind password keeper!

Reviewed on 2023/06/22

Pros

With my Blackberry it was the first of its kind! The best part was the ease of access and just the overall keeping up with my passwords that were easily misplaced or forgotten!

Cons

Keeper Security’s need soon dwindled away as new software for different platforms, like iPhone, Android and such came into focus with their own built-in system to keep your passwords within that device and not necessarily on a cloud based system.

hali
Overall rating
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Keeper Security

Reviewed on 2023/02/21

Pros

i love that this program will save all my passwords and stuff for me. i have so many that i need to reme,ber and this helps.

Cons

some times it doesnt always re save my passwords and wish it can update it once i change them

Nick
Overall rating
  • Industry: Oil & Energy
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy enough and necessary

Reviewed on 2022/12/23

Really good.

Really good.

Pros

Simple to use and enterprise grade. Support is very effective.

Cons

The auto fill can be a little irritating but need it more than don’t.

Alternatives Considered

1Password

Reasons for Choosing Keeper Security

Concerned about privacy/security

Switched From

LastPass

Reasons for Switching to Keeper Security

Thought it was a better overall product.
Ricky
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Keeper - Only Remember One Password!

Reviewed on 2020/05/12

This software has saved me so much time and headache. I don't think I would be able to function...

This software has saved me so much time and headache. I don't think I would be able to function properly without it anymore!

Pros

This was a total lifesaver for me! Keeper has made it so much easier to manage my passwords and more. If you have any tech knowledge then it's pretty user-friendly and now I only need to remember one master password now. I manage a lot of our vendor accounts, customer accounts, and various other accounts. Anytime I create a new account, Keeper will easily set up a new randomized/strong password, then Keeper will auto-fill each I log in after that just by clicking on the keeper icon on a username/password field. Keeper allows you to easily create/manage/update your passwords using bank-level security measures to prevent hacking. Since it has an app as well, I store other sensitive/useful information on it as well, so I always have access to passwords/information. Definitely worth a try!

Cons

1. There are a few sites where the keeper icon doesn't always appear in the username/password field which can be a bit annoying. But if you have the username/password save for the website you can right-click on the field and there's an option to fill in the field using the saved Keeper information.
2. When you update a password, it should also save your previous password. When using keeper to update your password, once a new password is generated and you click save it will overwrite the previous password which is lost forever. But if the website doesn't accept your new password you're kind of stuck. You need to go back to the website to reset your password. Basically what I would suggest to Keeper is when you click save on a new password, the previous password should still be saved on the record somewhere. Then give the user the choice to delete if desired.

Angelique
Angelique
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Keeper for business creates a safe system for password management

Reviewed on 2022/10/09

Overall if you’re looking for a password management system that people will use and is simple and...

Overall if you’re looking for a password management system that people will use and is simple and secure then I highly recommend Keeper.

Pros

Keeper is very simple and easy to use, set up is quick and ensures that your passwords are kept safe and secure. I really like that the data is encrypted and that you can use fingerprint and facial recognition to open the app or a master password so if you have to swap to another device everything is stored on a cloud base.

Cons

The only thing that was not great about keeper was that it can get quite pricey when compared to other password management systems.

Karen
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Three Cheers for Keeper Password Manager

Reviewed on 2022/12/19

We are a small non-profit entity with 3 full-time employees and a contract Association Management...

We are a small non-profit entity with 3 full-time employees and a contract Association Management Service. We are all in different locations and work remotely. It is absolutely essential that we keep a centralized database for passwords and account access.

Pros

Very easy to administer for a distributed organization where people are working from multiple locations. It prevents us from losing access to accounts if there is a personnel change. I also use the browser integration and phone app daily.

Cons

I can't really think of a negative at the moment.

Kelvin
Overall rating
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Easy and Flexible

Reviewed on 2021/11/14

We moved from a shared excel spreadsheet to Keeper. No comparison with security benefit of this and...

We moved from a shared excel spreadsheet to Keeper. No comparison with security benefit of this and makes generation and sharing of individual passwords for every account significantly easier. No going back.

Pros

Cloud based. Nice GUI. Responsive. Easy to copy/paste passwords into app that requires the p/w.

Cons

Search is good but would like to be able to close trees of results uninterested in.

Sharyn
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for enterprise, small business, community organisations or personal use

Reviewed on 2017/07/10

- I love that I can attach files to a record. Example of use: saving a login and password for an...

- I love that I can attach files to a record. Example of use: saving a login and password for an insurance site allows me to keep images of my possessions attached to that site.
- I use Keeper's random password generator when I am signing up to a new site. This is so handy as I don't have to spend ages finding a password that conforms to organisational complexity.
- Business use: I keep my website domain hosting details in Keeper. Create a record, enter the login and password but also attach notes to the record such as renewal dates, which credit card I used to renew, domain lookup information.... pretty much anything I need to know about renewing my domain is cut and pasted into this record for easy access.
- Personal use: As I am a tech support for my family and friends, I have a folder for Mum, one for Dad, one for Best Friend etc. As they are all technophobic, i keep their logins and passwords as a backup so if they forget, they can just call me and ask.

Pros

The feature that I like best about Keeper is being able to access it anytime, anywhere from any device - at the time that I need it.
I've used it for both work and personal use and recommend it to all my customers.
- I only have to remember one password - it only takes me a second to access any site.
- I have the ability to copy and paste a password without exposing the password to others to see.
- Keeper has a browser extension that allows me to save new site logins and passwords automatically.
- I like that I can sort passwords into Subjects or Folders, which is easier for organisation

Cons

I would prefer the ability to make sub-folders under the main folder headings, but that is not a show-stopper - more of a personal preference really.
I think the pricing is reasonable, however, I think the personal licence should include two devices instead of just one.

Susan
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good value with accessible knowledgeable support

Reviewed on 2022/01/04

Since implementing Keeper almost four years ago, I can monitor employee passwords and we have much...

Since implementing Keeper almost four years ago, I can monitor employee passwords and we have much stronger passwords. With the barrage of threats coming out in recent years, I have more peace of mind that we are doing everything we can to secure our information.

Pros

Support is responsive and knowledgeable.

Cons

Can't think of anything. It does everthing I expect

Verified Reviewer
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nothing Better

Reviewed on 2019/09/24

I love everything about this program I refer it to everyone and I tell them I practice what I...

I love everything about this program I refer it to everyone and I tell them I practice what I preach. This program should be a no brainer for anyone. I love that I can create folders separate for each client and other things that I need.

Pros

Everything is a pro about this software! I use this for every use you can think of I never leave home without it. Its not just for passwords it can be used for any and everything. I love that when you update one device it is updated across all devices.

Cons

You can not share an entire folder you must share one file within the folder at a time and when shared the other party must login via the web and add the file to the folder it belongs too. Would be nice to have this right inside the program as it was in previous versions.

Salvatore
Salvatore
Overall rating
  • Industry: Government Administration
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Be Safe w/ Keeper Security

Reviewed on 2017/02/02

I've been a user of Keeper Security for over 5 years. The App is easy to use (actually fun to use),...

I've been a user of Keeper Security for over 5 years. The App is easy to use (actually fun to use), I have all my passwords available on my smartphone, laptop or desktop whenever I need them. No more post-its or redundant easy to hack passwords. The program creates passwords for you if you want to use that feature, or you can create your own password. If you use your own password, the program provides a difficulty level for that password.

I just love having everything I need at my fingertips, secure and safe. I have a tinge of OCD, so this works.

Get the App and use it. It's affordable, safe, secure and fun.

Pros

It's right there when I need important information. Passwords, bank or financial info or whatever I can populate in it. It's always there secure and accessible.

Cons

None. I love my Password Keeper.