Worksuite

4.3 (89)
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The world's leading end-to-end workforce management system.

Overall rating

4.3 /5
(89)
Value for Money
4.3/5
Features
4.1/5
Ease of Use
4.2/5
Customer Support
4.5/5

85%
recommended this app
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89 Reviews

Jessica
Jessica
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Vital Tool for Our Business

Reviewed on 2018/08/21

Overall, our experience with Shortlist has been fantastic. Our business uses the tool a little...

Overall, our experience with Shortlist has been fantastic. Our business uses the tool a little differently and they have been accommodating to our needs. They are constantly improving their product and it is great to see those updates frequently. The customer service is top notch and everyone is warm and friendly. Most of my contractors are impressed with the system. They appreciate how easy it is to do business with us now that we have Shortlist.

Pros

I really like that this system allows me to keep everything in one place. I used to have information all over the place (emails, Adobe cloud, paper files, Sharepoint, word/excel files, etc). My team used to wait on me for information that they now have at the click of a button. It has streamlined my process so significantly and it costs less than hiring another person to help me.

Cons

One improvement that I would like to see is in the search function. I think it would be great if you could search certain key words in certain places of a profile. For example, in the resume, description or internal notes. It would also be nice to see the keywords highlighted so that it is obvious where in the profile it is located. Being able to preview a document without having to download would be beneficial for my team.

Response from Worksuite

Thanks Jessica! These are some great suggestions for improvement. Let's cover on our next Customer Success check in call.

ZAiN
ZAiN
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Freelance dreams

Reviewed on 2022/07/18

Workflow has become optimized

Workflow has become optimized

Pros

Helps with tracking freelancers and project productivity. More efficient communication
Makes payments and admin related tasks simple

Cons

Pricing could be more competitive, and it could be better expanded feature-wise.

Mireia
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Worksuite Review

Reviewed on 2023/07/10

Pros

easy to upload talent. some bulk options

Cons

User design can improve. Not intuitive; increased overhead for some actions;

Response from Worksuite

Thanks for the review Mireia! We are working hard to improve the experience for you and your team. If you'd be open to sharing more detail via email on what you're looking to achieve, we can make design improvements based on your needs and save you more time.

Mat
Mat
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 10,000+ Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Simple, flexible, powerful!

Reviewed on 2016/04/19

Shortlist.co is a fantastically versatile platform that allows easy locating, engagement, contractin...

Shortlist.co is a fantastically versatile platform that allows easy locating, engagement, contracting and payments of freelancers, consultants and vendors.

Very quick and easy to onboard preferred freelancers / consultants / vendors or use their database, a logical user friendly workflow to engage with your preferred for new service or product needs, then compare, rate and award. During the project or engagement period you can even manage to budgets and pay them.

Pros

1. Super easy to onboard freelancers, consultants and vendors.
2. Database of over 20,000 vendors if you don't have a preferred.
3. They provide templates for marketing briefs, contracts and response questionnaires.
4. Reminders sent to participating people and or companies to keep things moving along.
5. Easy comparison of responses for a quick award.
6. Budget / financial analysis provided when move into project.
7. Payment through the platform also possible.
8. Service centre to help along the process or add support where needed (covering when you are away on holiday etc).

Cons

Requires some change management to get people to use the tool, but is about 1% of the change needed verses other eProcurement or eSourcing tools, given how clunky and difficult they are to use!

Elliott
Elliott
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent product

Reviewed on 2016/04/19

I've been using Shortlist for over a year now, and have found in extremely useful tool for managing...

I've been using Shortlist for over a year now, and have found in extremely useful tool for managing our agency's workforce. I've recommended Shortlist not just for my own company but to other teams that I now consult with. What it comes down to is that it solves a major issue for me when it comes to managing your workforce in one central location. Before Shortlist came around, there wasn't really any decent options to solve this. I notice also that the Shortlist team has made major steps forward with the UI/product design over the last few months. It's looking great and the new clean dashboard design will be a welcomed addition for our team.

Pros

- I think value for money - you cannot go past this. It's priced extremely well for software in this category.
- Nice design. Lets face it - most of these tools look like they've been design and built by the finance team! Shortlist looks more like an Apple product.
- Great customer service. When we first tried it out we were having some small issues onboarding , but Shortlist got straight back to me and helped us immensely.

Kevin
Kevin
Overall rating
  • Industry: Publishing
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The solution I have been waiting for!

Reviewed on 2017/11/03

Makes hiring vendors a breeze.

Makes hiring vendors a breeze.

Pros

Easy to use, great customer service, intuitive interface. Met most of the initial needs and their new updates continue to impress.

Response from Worksuite

Thanks Kevin, much appreciated!

Sam
Sam
Overall rating
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Total satisfaction from the start.

Reviewed on 2017/12/12

Pros

Intuitive, easy to use, respectful of the actual needs held by those buying the tool. It actually solves the problem I had, and it allows me to go places I wasn't sure I could when solving the vendor management problems with which I was struggling.

Response from Worksuite

Thank you Sam!

Jonas K.
Jonas K.
Overall rating
  • Industry: Information Services
  • Company size: 5,001–10,000 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Great way to manage freelancers & Vendors

Reviewed on 2016/04/22

Shortlist is a great way to manage all aspects of the freelance and vendor management process. From...

Shortlist is a great way to manage all aspects of the freelance and vendor management process. From screening and on-boarding through to sending a project (and all the communication in between) and payment. It will save time on the administrating the sourcing process and make sure no good partners slip through the cracks.

Angela
Angela
Overall rating
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

One of the best Freelance Management Systems out there!

Reviewed on 2016/04/20

Shortlist.co is a very easy to use system for managing all my freelancers and external workforce....

Shortlist.co is a very easy to use system for managing all my freelancers and external workforce. The functionality and features allow me to find, hire and manage freelancers, vendors and contractors much quicker and easier than before. It also allows me to track each worker’s performance history, which is fantastic when comparing partners to rate and award.

I can easily plan projects and manage my budgets within the platform which is incredibly useful. What I like most is that I am able do all of this within one hub.

Highly recommend signing up to this platform if you work with freelancers and contractors!

Carly
Carly
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 5,001–10,000 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The stuff Marketers' Dreams are made of....

Reviewed on 2016/05/13

Shortlist has finally solved the age old issue of how you allow Marketers to focus on being...

Shortlist has finally solved the age old issue of how you allow Marketers to focus on being creative and driving sales whilst providing both CMO's and CPO's confidence that the supply chain is as efficient as possible.

Pros

The team behind Shortlist.co clearly just get "it", from concept through execution to client services they have taken a very smart and considered approach

Cons

Like I said in the subject title, it's the stuff Marketers' dreams are made of. No cons!

Antoine
Overall rating
  • Industry: Online Media
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Worksuite

Reviewed on 2023/07/12

Logjam on contracts and payment seem to be improving.

Logjam on contracts and payment seem to be improving.

Pros

Ability to organize contingent workers and see clear process stages, ask questions, share feedback, and get clarity to realize solutions around contracts and then sign those in a central place is an amazing tool to have in place.

Cons

No option to extend contract without having to submit an entirely new request. A click to extend that allows you to keep the same terms and forward to legal for an addendum without waiting would be great.

Response from Worksuite

Thanks so much Antoine for the kind words! We're so happy to hear you're getting value and organizing your contingent workforce more efficiently. Re: one-click contract extensions, stay tuned! We've got something really exciting in the works for that exact use case.

Eric
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Worksuite great for contractor management

Reviewed on 2023/07/06

Pros

Customer support is very responsive. Allows for end-to-end contractor management, from onboarding to payments to task assignment.

Cons

Some of the functionality takes some getting used to in terms of understanding how it works, but I wouldn't say it's much more difficult than other software platforms.

Response from Worksuite

Thank you Eric for the kind words, it means a lot! We're so glad to hear your team is managing contractors more efficiently with Worksuite. Please feel free to reach out to our team anytime with help on some of the more nuanced functionality. We're here to help!

Alessia
Overall rating
  • Industry: Events Services
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very comprehensive and great customisation possibilities

Reviewed on 2023/08/04

Pros

The details of the database, the wide range of customizable functions and the professionalism of the implementation support

Cons

Some things are not super intuitive and require the support of the implementation team to be actually set up

Response from Worksuite

Thanks so much, Alessia for the kind review! It means a lot.

Dave
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Really useful piece of software / app for our industry

Reviewed on 2023/06/27

Very impressed

Very impressed

Pros

Central place for our Freelancers to update and upload latest information to help manage IR35commitments , contact database and availability

Cons

we only use a small part of its functionality

Response from Worksuite

Thanks so much for the kind review, Dave! We're so happy to hear you're finding Worksuite useful, especially engaging contractors at scale in compliance with IR35. Konrad and the team are excited to help your organization unlock even more value from our other features, too!

Lacey
Overall rating
  • Industry: Media Production
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

Could be better in a lot of ways

Reviewed on 2023/07/06

Pros

Organizing it by project was helpful - I liked being able to add multiple freelancers to a project.

Cons

The lack of clarity in steps to pay people and what had been paid.

Response from Worksuite

Hi Lacey, thanks for the honest review! We'd love to learn more about how we can improve the experience for your team. Would you mind please sharing more detail via email, with your company's dedicated Worksuite account manager? We'll reach out to your team directly and discuss optimizations during our weekly calls. Thanks again.

Verified Reviewer
Overall rating
  • Industry: Utilities
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overall, the Shortlist team has exceeded my expectations! I look forward to my interactions w/...

Reviewed on 2017/10/28

-Effective process techniques for recruiting, onboarding, growing, and managing our network of...

-Effective process techniques for recruiting, onboarding, growing, and managing our network of partners
-Enables our business to scale

Pros

-The Shortlist software enables us to do our business and be successful
-User interface (UI) is intuitive to use
-Friendly and personable customer support, they want to help us grow (awesome!)
-Open to accommodating and exploring our needs (e.g. updated search functionality based on our needs & feedback)
-Shortlist team has the technical capabilities to support our industry-specific needs
-Most of our users accept and fill out their profile in <24hrs of us sending the invitation (Indicates this process doesn't take too much of their time and is easy to work through)

Cons

Not much to note here, but I'll get into the weeds so I can provide constructive feedback: The process for adding a partner to multiple groups can take a little more time than I would like. Besides that, setting up a partner profile takes a minimal amount of my time, which I value.

Response from Worksuite

Thank you for your review!

Agnes
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The perfect tool for handling a lot of people

Reviewed on 2020/11/19

As the only content manager at the team I am responsible for around 100 people. I have to hire,...

As the only content manager at the team I am responsible for around 100 people. I have to hire, onboard new talent, and give out tasks to the already existing team of translators and voice talents and run projects parallel for many languages. Shortlist made this insanely huge and complex task mindblowingly easy. Steps that I had to do 30-50 times per project can now be done with 3 clicks. The site is super easy to use, the contractors had no problem applying, registering or later using the site and its functions.

Pros

Using Shortlist made it so much easier to handle our whole translator and voice talent team. I could move away from emails and have everything in one place from job ads, hiring, actual projects and task management to invoicing. I don't have to search back anymore in endless emails, every person and project has all the information on one site. I also love how many things can be integrated, especially the Slack notifications. We also got outstanding support from the Shortlist team, from setting up our account to monthly check-ins and personalisation.

Cons

A bit more bulk editing options would be great for the tasks, I have to enter and edit info one-by-one now for all.

Response from Worksuite

Thank you!

Verified Reviewer
Overall rating
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Fantastic !!! This is a future proof product that every Agency will need in the coming years

Reviewed on 2018/03/23

Pros

1. Easy project setup. Get a project ready to be shared with vendors in no time. - with a possibility of setting up deadlines for proposals and final submissions. - Templates included in the software makes it easy to find the type of project you will use it for.

2. Super easy to onboard freelancers, consultants, and vendors.

3. Payment through the platform also possible.

4. Great Customer Support to help during onboarding and while using the product.

Cons

Can't think of any Cons.

Reminders sent to participating people and or companies to keep things moving along.

Louise
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly recommended

Reviewed on 2018/09/07

We managed to bring our APAC freelance team onboard (over 400 individuals) within a three month...

We managed to bring our APAC freelance team onboard (over 400 individuals) within a three month period. This enabled us to align all documentation, share resources, identify gaps, distribute work in a much more efficient and organized manner. The whole experience with the Customer Success team was a huge positive! Solution focused, responsive and overall an incredibly nice team to work with.

Pros

User friendly, great customer support, provides innovative business solutions. Being able to see our freelance talent's portfolio in one easy-to-use platform was such an advantage for our teams to ensure the right talent was engaged.

Cons

I would love to see more reporting functionality - but I know it's on the way - once that is in place this is a brilliant software for any company to bring on-board to manage freelance talent

Verified Reviewer
Overall rating
  • Industry: Consumer Services
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

I love shortlist!

Reviewed on 2018/03/13

Pros

Okay, I've seen a lot of similar types of software, but I love how shortlist does things! They are a true class leader

Cons

I don't like the support but that seems to be the norm with SaaS companies - other than that they're good, they have a good help desk as well.

Verified Reviewer
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

great tool, geat team; simple and effective

Reviewed on 2018/08/03

I love the team behind the tool. Always there to help and looking for my satisfaction

I love the team behind the tool. Always there to help and looking for my satisfaction

Pros

Finally a quick and easy way to track, search and reviews all my vendors.

Cons

Some feature here and there doesn't meet exactly my requirement

Michael
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

On-boarding

Reviewed on 2018/08/06

The platform has integrated into our business very well and has saved us a ton of admin. Most of...

The platform has integrated into our business very well and has saved us a ton of admin. Most of all the customer service experience has been amazing and we are very happy with our relationship with the Shortlist team who are always on hand to solve any problems!

Pros

The software is very easy to use which makes it easy for the operatives that work for us to understand the functionality and complete their on-boarding with ease!

Cons

Although the software is very customisable. There are a few features our company didn't need and we would have like to have had them removed.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Good from the freelancer side - hard from the other side.

Reviewed on 2019/01/28

I love it for the project management side, but until the software simplifies the payment system I...

I love it for the project management side, but until the software simplifies the payment system I likely won't be able to use it much more.

Pros

I love how, as a freelancer, I can write messages to my employer and provide them with files that I upload. Plus, the Shortlist system sends notifications everytime I make an update. This means I don't have to remind my employer that I'm done with a project.

Cons

We couldn't get the payments to work. As a result, we only used Shortlist as a project management system and not a full-service payment system.

Melanie
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional Customer Service/Great company

Reviewed on 2018/08/25

When our previous payment provider was acquired, we searched for a new company that could provide...

When our previous payment provider was acquired, we searched for a new company that could provide both payment processing and an onboarding/management system for our outside contractors.
Working with Shortlist has exceeded our expectations in every way. The Shortlist leadership team from the top down is passionate about their product and has gone above and beyond to make sure our customer experience has been positive and successful.
Working in finance over 20 years, I have never experienced a system implementation/integration with the continued level of support and attention that Shortlist has given our company.
I highly recommend Shortlist!

Pros

Ease of use and ability to integrate with our internal platform
Demonstrated ease of onboarding and payment tracking for our outside contractors
Reporting features

Cons

Have not had any difficulties navigating thus far

Jon
Jon
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

New and excellent way to manage vendors

Reviewed on 2016/04/19

Just started to use Shortlist for vendor and freelance management at our agency and we already...

Just started to use Shortlist for vendor and freelance management at our agency and we already optimizing work flows (once we got the freelancers to commit to use it!).

Pros

Light & quick experience and to manage resourcing, invoicing / contracts.

Cons

New platform, hard to convince some freelancers to use it. (Though the linked in login helped a lot).