MaintiMizer Reviews

MaintiMizer

4.1 (104)
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Web-based CMMS for work order and asset management

Overall rating

4.1 /5
(104)
Value for Money
4.0/5
Features
3.9/5
Ease of Use
3.8/5
Customer Support
4.2/5

85%
recommended this app
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104 Reviews

zackery
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Increased productivity

Reviewed on 2020/08/07

Pros

What i like the most about this software is the time that it has saved me when generating work orders. I am able to print or email them in a batch format that helps me get this done and move on to the next project of the day

Cons

A few things that i do not like is the search feature that you have to use to find something. It is a little more complicated than it needs to be. Also closing a batch of work orders was a learning curve at first.

Response from Ashcom Technologies

Hi Zackery,

We like to think MaintiMizer is a boon for productivity and it looks like you think so too! We're always taking user feedback into account and would love to hear ways to improve our search function. Send us a message on our website and we'll pass it along to our App Development Team. Thanks for taking the time to review MaintiMizer!

- The MaintiMizer Team

Michael
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Simple system, customer service is good. Does what most people look for in a system.

Reviewed on 2018/07/16

Pros

In my career, I've used everything from big budget CMMS software to homemade Access-based systems. This software does what most people require from a CMMS system at a reasonable price. Service and communication from Ashcom are excellent.

Cons

Some features of the software are a little difficult to use or require a few extra steps to complete, such as work order assignment. Some things that you only use on occasion are hard to find.

Response from Ashcom Technologies

Hi Michael, thanks for taking the time to review MaintiMizer!

We're glad to hear that our CMMS compares well to other big named software, at a competitive price to boot!

To address your concerns about being able to find features, we do realize that due to our system's many capabilities that sometimes it can be difficult to keep track of everything MaintiMizer can do.

Luckily, our support team is available and happy to help you through any issue, even if it's just finding a better way to navigate a menu.

Thanks for using MaintiMizer Michael!

Justin
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Maintimizer Needs Better Flow

Reviewed on 2020/08/21

Pros

I like the equipment layout section and the ability to make my own queries.

Cons

There are quite a few features I am not impressed with namely the untying of rooms, areas from the system as it is not possible. Having to click through 8 different pages to navigate a PM or a WO doesn't really make much sense as there are a lot of systems where this is contained on one page. Very difficult to navigate through. If you mistakenly delte a PM batch without printing the batch it won't let you reprint the PM's. Sometimes when you generate PM's by equipment number it does not kick out all of the PM's and you have to do it by assigned employee. Unfortunately, the support team has not been able to help with these issues.

Nelson
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

basically I'm only using the system for parts information.

Reviewed on 2018/07/12

freedom from a card index.

freedom from a card index.

Pros

easy to find parts location, usually you put in a part number and it gives me a parts location. i also like the PM scheduling side and the ability for it let us know what reports are due and when..

Cons

when using an old outdated part number it would be nice if the old part number that was moved to the description side when the new part number added could be found in the text by only inputting in the the new part number in the part number spot. i know it can looked in the description section, but is a lot of extra key strokes.

Response from Ashcom Technologies

Thanks for the review Nelson!

We're excited to hear that MaintiMizer is working well for what you need it to do!

Our support staff is well-versed in finding shortcuts through the software. We'd love to try and help you find a more efficient solution to your process.

Thanks again Nelson, happy MaintiMizing!

Kensei
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

many features,

Reviewed on 2018/10/10

Pros

has many options like keeping time, cost center, parts lists, parts orders, communicating, preventative maintenance.

Cons

only works in industry is everyone utilizes it. if your administrator doesn't allow certain options, its kind of pointless. if no one else is using it to communicate, then you're not using to it to its full potential. don't think only one person and use it and that's fine, unless you work by yourself

Response from Ashcom Technologies

Hi Kensei,

Thanks for taking the time to review MaintiMizer! We're glad that you've been able to take advantage of a lot of our favorite features. We encourage all MaintiMizer users to work as a team to maximize its potential and we strongly believe that MaintiMizer can be the glue that holds a maintenance team together. Just a note, user roles and rights can always be changed, and we'd love to help your admins better equip your maintenance team.

- The MaintiMizer Team

LaVerne
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Clas room , hands on training is the best way to learn the system. The manual is not very good

Reviewed on 2018/07/13

It keeps track of all my inventory and the tool rooms inventory. I have just started to get into...

It keeps track of all my inventory and the tool rooms inventory. I have just started to get into the P.M.'s and really having trouble understanding what is in the manual. The manual is not written for a person that has never used the system before. It could be more user friendly.

Pros

Easy search and save options. Customer support and all the Maintimizer staff are nice and easy to communicate with.

Cons

You do not make it easy to correct an item or remove an item if a mistake was made entering. That is one thing that I would like to see changed in the future.

Response from Ashcom Technologies

LaVerne, thanks for taking the time to give us a review.

We're glad that, overall, you're having success with MaintiMizer. Regarding your concerns about removing an item from MaintiMizer, it's intentionally difficult to do because we want to avoid any accidental deletion of integral company records. A lot of MaintiMizer systems are accessed by many employees with many different roles, this helps to avoid any critical errors.

Thanks again for the review LaVerne! Please feel free to reach out if you'd like to learn more about how to fully utilize MaintiMizer.

jeremy
Overall rating
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Decent product same as all the rest

Reviewed on 2020/08/07

Pros

it was somewhat easy to use. Fairly easy for me to navigate around inside of.

Cons

The person that originally set it up did a poor job or organizing the parts and parent / child relationships

Response from Ashcom Technologies

Hi Jeremy,

We're glad to see that you found MaintiMizer easy to use but sorry that you were not happy with the organization of your parts. Our Professional Services Team can remedy this, we've forwarded your concerns. If you'd like to take further action let us know at [email protected]. We believe that our uncommonly helpful support team is one of the things that sets us apart. Thanks for taking the time to review MaintiMizer and for being a MaintiMizer user.

- The MaintiMizer Team

Kimberly
Overall rating
  • Industry: Printing
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good experience

Reviewed on 2018/07/19

We have been able to maintain a great Work Order and Preventive Maintenance program to meet the...

We have been able to maintain a great Work Order and Preventive Maintenance program to meet the needs of our company.

Pros

Ability to maintain a history, run reports, create inventory parts lists and locations, create a good Preventive Maintenance program.

Cons

When entering a new part number, it does not prompt you that a part number already exists until after you input all the information, when entering dates they have to be specific example: 10/25/2017, it does not auto correct if you were to put 10/25/17.

Response from Ashcom Technologies

Kimberly, thanks so much for taking the time to write MaintiMizer a review!

We're glad to see that your organization was able to implement a successful Preventative Maintenance program with MaintiMizer.

We look forward to continuing our work with McNaughton & Gunn. It's always a pleasure!

Thanks again and Happy MaintiMizing.

William
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Use this every day and it seems things get changed at times making task more difficult.

Reviewed on 2018/07/23

It is easy to set up PMs and generate. It would be helpful in setting up inventory also. ...

It is easy to set up PMs and generate. It would be helpful in setting up inventory also. Management likes the report on the front page.

Pros

There is a lot of information that can be entered to aid with finding what you need later. I like the way the home page is set up.

Cons

It can be difficult to find some of the fields when you need to add something. There are issues with picking dates from the calendar.

Response from Ashcom Technologies

Hey William, thanks for giving MaintiMizer a review!

We're glad to see that you like our interface! We think it's very handsome!

MaintiMizer is always evolving, because we're continuously adding features and improvements. If you ever need help navigating our new features please feel free to give our support team a call. They're happy to help!

Thanks again William, we look forward to working with you and Mayville Engineering now and in the future!

Nicole
Overall rating
  • Industry: Farming
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Many useful features but $$ for training will be necessary

Reviewed on 2020/08/10

I wish the training sessions weren't so expensive. I would have loved to take some of the training...

I wish the training sessions weren't so expensive. I would have loved to take some of the training but couldn't justify the thousands of dollars for the classes.

Pros

Setting up PM's is simple and a lot of detail can be put into each piece of equipment

Cons

Searching for a piece of equipment is not a simple task and it doesn't work well on Chrome.

Response from Ashcom Technologies

Thanks for taking the time to review MaintiMizer, Nicole. We're happy to see that you're taking advantage of our PM and Equipment features. Our MaintiMizer training is pretty flexible and we'd love to cater a program to your price point.

- The MaintiMizer Team

John
Overall rating
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

good tracking and reminder system.

Reviewed on 2017/01/06

for this whole 2 years experience with maintimizer software, i find it is value for money versus...

for this whole 2 years experience with maintimizer software, i find it is value for money versus before, we having a lot of spare part tracking issue example where does the part went to and untraceable machine history to help us defining machine capability. Now we are just following the PM being set earlier and resolving high occurrence machine issue, i seem our machine monthly breakdown record had drop to half comparing to passed.

Pros

The scheduled PM work order generation.

Cons

difficult to grouping the passed PM and work order, it will be great is all the data can be form out a report and list or graph so we able to do analysis discussion easily.

Response from Ashcom Technologies

John thank you so much for your review! We are very pleased to hear your machine monthly breakdown has decreased by 50% thanks to MaintiMizer! We will be contacting you about the report you are looking for!

Emmanuel
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Maintimizer Pros and Cons

Reviewed on 2020/08/18

A very helpful tool. It guides us in our PM program and creates our machine history

A very helpful tool. It guides us in our PM program and creates our machine history

Pros

Easy to use and a very helpful service support

Cons

Dashboard should be improve, Generation of reports are not ideal and need to add additional graph to report to see the performance of activities.

Alternatives Considered

Zap Data Hub and MEX Maintenance
Taylor
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Customer support is great and has a very quick response.

Reviewed on 2018/07/16

Logs data relevant to machinery.

Logs data relevant to machinery.

Pros

The system accurately logs our data that we need. As long as we know the right query we can access that data.

Cons

If the data isn't enter just right or, the query isn't set up just right good luck getting the data you are seeking. Entering data is very time consuming.

Response from Ashcom Technologies

Hi Taylor! Thanks for taking the time to write MaintiMizer a review!

It looks like that you're satisfied with MaintiMizer, but not a bona fide MaintiMizer lover like most of our other users. If there's anything specific we can do to improve your experience, or any support we can offer, I'd be glad to help! I sent you my contact info.

Thanks again for using MaintiMizer and giving us a review!

John
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very solid and easy to use software.

Reviewed on 2018/07/12

Allows us to easily capture our annual cost of maintaining 2.6 millions square feet of buildings.

Allows us to easily capture our annual cost of maintaining 2.6 millions square feet of buildings.

Pros

Very user friendly. Most of our user's have limited computer skills yet Maintimizer is designed to accommodate everyone. The software is mature and well thought out.

Cons

I honestly can't think of a single shortfall in the software. That said we don not use PO's, Inventory, or the timecard function.

Response from Ashcom Technologies

John, we appreciate you taking the time time to give MaintiMizer a review!

We're thrilled to hear that you couldn't find a single shortfall in our software. Our app developers are now requesting vacations.

We look forward to continuing our work together John!

Jeremy
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The company I work for pays for maintimizer and I enjoy the product

Reviewed on 2018/07/12

Pros

ability to look up old POs and work orders and the ease of generating PM work orders that is pretty much all I use the software for

Cons

a lot of features that I don't use I only do pms purchase orders and work orders on the software so I do not use the software to its fullest extent

Response from Ashcom Technologies

Hi Jeremy, thanks for taking the time to write us a review!

We're glad that MaintiMizer does everything you need it to. Feel free to reach out If you'd like to find out more about MaintiMizer's other capabilities

Shane
Overall rating
  • Industry: Facilities Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Product

Reviewed on 2016/10/10

Great product and has been a fantastic tool for our Facilities department. My only complaint would...

Great product and has been a fantastic tool for our Facilities department. My only complaint would be the query searches. Trying to figure out exactly how to use certain words, categories, and <> = - to pull information can take hours.

Pros

Packed full of great features. Particularly love the PM's and the auto generate feature.

Cons

Any kind of search query

Response from Ashcom Technologies

Shane thank you for your review of MaintiMizer! You will be glad to know we are always improving upon our Query builder and will also take into consideration the use of special characters!

Jill
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

For the most part the software does what it is intended to do.

Reviewed on 2018/07/16

Pros

Easy to use for guest users.
Information is readily accessible.
Quick comprehension of website by department staff .

Cons

I have issues with the reporting process, very cumbersome and I am not able to get the required information as needed.
Also sometimes the website will stall.

Response from Ashcom Technologies

Jill, we appreciate you taking the time to review MaintiMizer!

It's awesome to see that, overall, you are pleased with your experience.

As far as the reporting process and website, we'd love to hear what exactly your issues were. I sent you an email so we can open a dialogue about getting your issues resolved!

DOREEN
Overall rating
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Works well for our needs

Reviewed on 2018/07/12

Pros

The ability to look up parts is relatively easy. Most users are able to navigate the database with a minimum of training. The more they use it, the easier it is to find what you are looking for.

Cons

You cannot always delete things once records are created. For example, if you make a mistake when receiving something, you cannot simply delete the record and start over.

Response from Ashcom Technologies

Doreen, thanks for the review!

it's awesome to hear that MaintiMizer is a good fit for your business!

In order to avoid accidental deletions of integral company records MaintiMizer gets a little cranky when removing information. With that said, our support team is more than happy to help you through any issues you may be having with removing information from MaintiMizer.

Jose
Overall rating
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Is a great tool to manage your inventory once you get your training it will be more easy use.

Reviewed on 2018/07/12

Real time knowledge about where is my inventory and the exact amount. Also the tool send automated...

Real time knowledge about where is my inventory and the exact amount. Also the tool send automated PM for the equipment's.

Pros

The inventory management part. Also the facility to create a work request in the basic mode. Is a really easy tool to use once you understand it.

Cons

It don't have a mobile app. In a World that the phone is very very use it. The tool need a mobile APP.

Response from Ashcom Technologies

Jose, we appreciate you taking the time to give MaintiMizer a review!

We're glad to hear that our training helped you fully utilize MaintiMizer's capabilities.

We currently don't support a native app for iOS or Android, but we do support Windows Phone and other mobile devices can access MaintiMizer via web browsers.

Barry
Overall rating
  • Industry: Building Materials
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

Maintimizer problems

Reviewed on 2020/08/12

Pros

It is similar to what we used in the past

Cons

I have had trouble with the software functioning properly from the start.

Response from Ashcom Technologies

Barry, thanks for taking the time to leave us a review. We'd love to hear a more detailed description of any problems you may be having with MaintiMizer. Send an email over to our support team at [email protected] and they should be able to find a solution to most issues you may be experiencing.

- The MaintiMizer Team

Correy
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Functional and gets the job done.

Reviewed on 2018/07/12

Able to keep up on all our maintenance on equipment.

Able to keep up on all our maintenance on equipment.

Pros

The thing I like most about this software is that we are able to label all our equipment by area. It's very helpful when printing out the PM work orders for the week.

Cons

The biggest flaw I find in this software is that at time the menus can be very difficult to navigate.

Response from Ashcom Technologies

We appreciate you taking the time to give us a review Correy!

We'd love to help you better navigate our system! We offer on premise training and our support staff is happy to answer any questions you may have.

Amanda
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Nice system for basic maintenance organizations

Reviewed on 2016/12/08

MaintiMizer is an overall good system. Allows for parts tracking, POR and Purchase Orders, Time...

MaintiMizer is an overall good system. Allows for parts tracking, POR and Purchase Orders, Time tracking, and more. It does however rely heavily on user input and does not have a lot of automation needed in more robust, predictive environments.

Pros

Customizable dashboard, parts rooms and the ability to connect inventory to work orders

Cons

Customization and expanding capabilities is limited and expensive. Feels like an old system.

Response from Ashcom Technologies

Thanks for the review Amanda! MaintiMizer is constantly evolving; in fact, we have a quarterly update, which may have solved some of your issues. We’d love to see what we can do to help resolve any other issues you may still have!

Brad
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Maintimizer Review

Reviewed on 2014/06/06

Pros

There isn't anything I really like about it. Nothing about it is really easy to use.

Cons

It's not user-friendly. There's too much flipping between screens. I can't control withdrawing inventory from several locations. There's too much clicking buttons or tabs to get where you want to be. There's a lack of drop down windows, and there's too much searching.

Response from Ashcom Technologies

Brad,

We are saddened by your unhappiness using MaintiMizer. MaintiMizer was designed to be an easy-to-use system, and we regularly use client feedback to further improve the software. In reviewing our records we noticed that you have not attended MaintiMizer Training. Based on that and your comments, we believe that you would benefit from attending a training session to help you navigate the system more efficiently. We offer training in several formats and are eager to improve your experience. Thank you!

Ashcom Technologies

Kensei
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 6.0 /10

Maintimizer Users

Reviewed on 2016/11/16

I feel as though this product is only as good as it's user. If you are going to create work orders,...

I feel as though this product is only as good as it's user. If you are going to create work orders, schedules, preventative maintenance, and use it to review and create a timeline then it's a good platform for planning ahead and finding flaws. But if it's not used in that way, it just seems like a place to put information to never be seen again.

Response from Ashcom Technologies

Thanks for the review Kensei! It’s true, like most things in life; you’ll only get out what you put in. But! Since MaintiMizer has the most comprehensive training of any available CMMS you’ll be more likely to be successful in implementing our system than any other comparable CMMS.

Ronaldo
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

maintimizer review

Reviewed on 2016/10/06

so far its been good a lot of options and reports so that's good make the maintenance department...

so far its been good a lot of options and reports so that's good make the maintenance department flow way better

Pros

easy to work with
a lot of reports
good training
easy to use

Cons

having problem logging in with mobile devices

Response from Ashcom Technologies

Hi Ronaldo, we’re glad to hear that MaintiMizer is improving your organization’s efficiency!

If you’re having issues logging into mobile devices our talented and distractingly handsome support team can walk you through the process. Call 800 366 0793 and one of our reps will be available to help you through!