Lever Reviews

I always said I would build the perfect ATS someday as every system seems to be lacking something. Then I found Lever - it's like they read my mind every step of the way!

What do I like?
Ease of use - built from the perspective of a recruiter
Fantastic implementation support (Mary is AMAZING and she knows her stuff!!!)
Excellent and prompt customer service/support

Nothing
When I have felt something was missing, I submitted to request and was either shown how to do it or was told it is currently being worked on. very progressive and growing system.

I love about this platform is its holistic approach to the hiring cycle. Not only does it have a complete applicant tracking system, but it also provides a clear and organized view of the entire process.

It is a very complete and effective platform for managing the hiring process, there are some aspects that could be improved. I would like to mention is that sometimes the workload can be a bit slow. This can be especially noticeable when working with a large number of candidates or looking to filter specific data.

With our old process, the problem we ran into was that it was hard to collaborate with each other . As we scaled, we knew we needed a new solution and Lever was an easy choice. I've never seen the team so responsive and thorough in their use of an ATS before. If you want a seamless process and architecture that even your developers will appreciate, without spending a fortune, Lever is by far the best option.

Huge shoutout to [sensitive content hidden]. She was extremely knowledgeable and helpful throughout the implementation process.

Nothing. Lever is an A+ software. I can not find anything to dislike.

I like Lever because of its ease of use.
It's also great for bulk candidate management, especially for those who handle volume roles.
It also has integration with a lot of job boards which leads to a good flow of applicants.

The reporting module is not the greatest, we have had to integrate it with another app for reports.
It also lacks a lot of automation, which can be a downside for busy recruiters.

The robust candidate management system, the referral management process, the interview scheduling, the overall ease of use of the system.

Job lists don't sync up with LinkedIn. Have to paste whole descriptions in the intro box. Not a big deal.

[sensitive content hidden] provided THE BEST implementation experience. Migrating over to Lever came at a time when there was not a lot of time to devote to implementation projects, but he made the work feel managable, possible, and always a team effort. The layout of the implementation was always concise and clear, with all questions always answered with confidence and context. He was also always a joy to speak to and I always looked forward to the meetings. I couldn't recommend him enough.

If I had to nit pick, it would be the inability to customize interview buckets for each role.

I love everything about Lever and my Implementation specialist, [sensitive content hidden]! He did a fantastic job getting my company all set to use our new applicant tracking system. Our Level team was patient, understanding, and very helpful. Every company needs Lever in their lives.

Nothing, I loved everything about Lever!

Lever is not only easy to use, but the support we received when integrating was top notch. We were able to configure it to our company structure with multiple companies and users and it was less daunting with [sensitive content hidden], our implementation specialist alongside us the whole way!

Different amount of placeholders for Offer letter versus templates

User interface is very intuitive and makes it easy to navigate. As a super admin, it's been very easy to configure/change/edit the settings in all facets. The global aspects of the company are very important from a data protection perspective along with the integration APIs. If you are a data person, you will love the visual insights as well. You can slice the data any way you need to and share automated reports on a cadence you define. The integration team was also incredible....they go above and beyond to figure out any roadblocks with integration and/or process specific needs that Lever doesn't readily support.

We are very strict with our security settings related to email and can't enable the approval processes just yet which is disappointing. Not Lever's fault, just the nature of our business setup. It has many features, but it could use a few more visual indicators in the candidate pipeline stages when multiple people are adding notes or giving a "thumbs up or down" while reviewing to make it easier to see if action has been taken on a candidate. It would also be nice to have sorting capabilities in the pipeline stages as well.

Lever is extremely easy to use. I like that you can see which opportunities the candidates are tied to in their candidate profiles. Moving candidates between stages is a breeze. I like the Chrome extension which has been quick and easy to add candidates to the system.

It seems more geared towards US hires and not international which is a bummer. I also don't like the fact that Lever doesn't have an electronic signing option for candidates. If you want that you have to add Adobe Sign or DocuSign which is another expense. Lastly, it would be really great if there was an option to have the interviews tab show all of the upcoming interviews that the Recruiting Coordinator has scheduled. Not just their own upcoming interviews.

It is a pleasure knowing Lever. It streamline hiring and recruitment. It has revolutionized our way of doing things bringing the best out of every efforts.

The one time payment is too high. It should be made monthly to spread the cost.

The implementation process was seamless with [sensitive content hidden] as our specialist. All questions were answered in a timely fashion. The integration with Indeed & Paylocity was also seamless!

There are a few things that took a little longer to integrate, like texting.

Lever makes the end-to-end recruitment process easy. From adding an open position through to reviewing applications, filtering candidates, communicating with candidates and ultimately making the hire.

Lever enables you to review CVs received within the software and enables a frictionless process when recruiting. It also provides a front-end product which can be used for internal and external vacancies. The layout of the job listings is clear and straightforward.

With a high number of candidates it can sometimes be different to sort in an efficient manner.

What I like most about Lever is that it is user-friendly.

What I like least about Lever is some of the user access settings.

Lever is a great tool to use as an ATS. The interface is seamless and very user friendly. The reporting capability is great and allows you to accurately track and report on the status of applicants, and pipelines.

Lever is a pit pricey compared to other ATS, but the value you get out of the system is wonderful!

The ability to search for candidates and the way we can apply filters

Lever have a lot of possibility and might not be always user friendly.

This review is specific to our implementation lead, [sensitive content hidden]
. I have gone through many implementations throughout my career and could say without a doubt [sensitive content hidden]
has made this the easiest! He is attentive, professional, supportive, and an expert at what he does.

Nothing to note here - we have successfully completed implementation without issue.

Good tool for interviewing, entering feedback and screening applicants

Nothing specific that I would like to highlight

I really appreciate the customer service. They take the time to learn your recruiting process and are very knowledgeable and stay up to date with new features.

It would be nice to see more scheduling tools added to what they offer.

Simple and effective, cost is affordable for growing organizations, and the way they price it based on employee count and not on a per-seat basis.

Reporting can be better, LinkedIn integration is a work in progress.

We have used Lever for over 2 years, rolled out in countries across and globe and trained hundreds of hiring managers to use the system for feedback and reviewing applications. We initially chose Lever for its data and analytics, which have allowed us to automate reports and KPIs for teams in all our markets. The system is user friendly, and tools like Lever Nurture and Recommendations can help recruitment teams to find and attract more talent.

Perhaps the best thing about choosing Lever is the team behind it. The system itself has rolled out many new features (requisitions, approval flows, restricting access to view sensitive information) after carefully considering feedback and suggestions, which are critical for scaling and management for large orgs. The support team is incredibly responsive to any issue and the product team is open to feedback and as transparent as possible about upcoming changes.

The customer success team really goes above and beyond to understand and work through client concerns and helps to find innovative solutions to most issues. If you choose Lever and are lucky enough to work with rep - you've struck gold. I don't think I've worked with someone more focused on client satisfaction, able to make tough discussions enjoyable, and who really advocates for his clients.

While Lever is growing rapidly and adopting more large global clients, there still seems to be a dominance of focus on US tech startups - for example in the Partner Integrations or in offer templates (multiple options for equity and vesting options) but complex package structures can require significant customisations, which can require additional work for enterprise clients.

The biggest hurdle to adopting Lever as a global enterprise solution has been concerns around data privacy of candidates and employees as it stores all data only on servers in the US. From a security standpoint, this is worrying, has made it harder to get buy in to roll out in other markets, and delayed several implementations. If you want to consider candidates outside the US, particularly in Europe and Emerging markets, it means significantly more time and checks with Legal, Compliance, and Security departments. There is also the fair concern that non US candidates may be discouraged from sharing their data if wary of surveillance and privacy rights - which are major concerns and considerations in other markets. Investing in data centres in locations that focus on protecting data privacy would make it easier (and safer) to roll out and use as a true enterprise tool.