Adobe Learning Manager Reviews

The prebuilt learning templates are easy to use and dynamic. The video conferencing is, as always, easy to yet and extremely reliable. I also really like the PPT integration feature. For my less tech-savy faculty members, this has proven be a very teaching asset.

The new virtual reality feature isn't quite there in my opinion. I fully believe is the future of online learning and Captivate is going to be one of the leaders in the field. But many users actual hardware isn't quite ready to keep up with this feature.

The software does everything you can imagine when it comes to creating SCORM training and testing it. It's cross software support with other Adobe products is a big plus point as well.

It has certain shortcomings when it comes to dealing with languages such as Arabic. It lacks support for languages and display issues for characters that are right to left. Plus there are language character related bugs that stop user from exporting training and make it go into an infinite loading loop.

The user experience is strong and the look of the platform is very eye appealing. You can customize tiles by your own images and branding. The UX can be customized to your organization colors as well. SSO has worked very well for users.

Integration in Workday has taken 2.5 years to resolve and they advertised it would instantly work. There are a lot of reports but they only come in excel files and if you want something more comprehensive, you need a strong analyst or a Power BI license with someone who knows how to extrapolate data into dashboards. The dashboards in ACP are on a day lag for reporting. The basic calendaring functions for live or virtual classes (send out invites, update invites, cancel meetings) is the most basic function and is still inconsistent/unreliable for us. Their support team takes extensive time to resolve problems or never resolves them or takes them a long time to provide a work-around or just acknowledge they cannot fix something.

It's easy to use. You're able to upload a wide range of documents to make it custom for learning.

There are some features that are missing that would benefit us... for example, setting a time limit on a course or building a quiz in the program rather than having to out source it. Ultimately, the more things you can host yourselves would be best in terms of ease of use as well as the ability to protect costs.

Very customizable and allow different responsive screens on same course

Could be more intuitive and have a simpler interface

Very easy to use and user friendly for both me and the students. I liked that I could use this product to post notes, video lectures and everything that I need into just one place

The only thing I did not like is the cost that is rather high

Pretty well organized , attractive , easy to use , a lot of tools , many connections

Very expensive , we can’t afford it , I am a teacher trying to offer to my university an lms , but I know they would pay all that money

I understand the difficulty in creating a single LMS that will satisfy everyone. We all have very different needs. There is steady, albeit slow, improvement in functionality and features. The options to have different domains and the ability to share content between domains is a nice feature. Much easier to navigate and set up than other LMSs I have used. Customer support has been very responsive.

The requirement for an email address to log in. I serve a clientele that is not tech savvy and many do not have an email address(I know hard to believe in 2019, but true). You can use a fake email but then the ability to recover your password does not exist. The lack of password control by administrators can be problematic. My usage is external. Many people logging in from all over the country. If they have a password issue I can not help them. The placement of a cookie on your system every time you log in. If the learner does not use the "Sign Out" option and just closes the browser it makes it impossible for another to log in until that cookie is cleared. This is an issue with clients who use the same computer for many users.

I have been introduced to this platform from my recent organization to learn new verticals. I loved their vast collection of courses and assessment mechanisms. Furthermore, I need to pass the test to show my understanding of the course. Until I get passed in that exam, I cannot attempt for other part of course.

Also, I liked the way the dashboard is arranged so that you can see a graphical view of your learning progress. I can also see leaderboard where other employees taking same courses.

Most of the time captivate crashes in between taking video courses, this frustrates me. I have even observed that if you're attempting a test and toll crashes then it consider as failed attempt.

I would like to have more than 3 attempts to pass an exam, or there should be some provisions regarding this.

It's easy to see my courses. Their customer care personnel is helpful and prompt, and having many profiles are advantages. As a film editor, I've evaluated numerous Adobe products and can say they're a professional, customer-focused organization.

The pricing may be excessive for me if I work alone or with a small firm of two or more because the application is geared toward large corporations, there are few layouts, and the player window isn't on the same webpage as the slides and elements.

The product has great features, but to much time consuming. Old fashion settings , using variables with something that should be automatized and much simpler.

Integration and actual navigation system.

Adobe learning as a portal/service is extremely fluid and functional. We have multiple courses and they are easy to manage and access for all of our employees. They are known as the industry leader and thus they garner more customers than other LMS, but that requires them to upkeep the software and that is a large benefit for us as the customer / consumer. The learning portals do work well and the tests are good when you are navigating them.

I wish it did a better job of saving test scores/certifications. Sometimes our employees will finish a class but the scores they tested with don't save and they have to attempt again. This is a technical issue we have asked for help with - so they provided a button to submit as support - which was nice, but we still have the issue.

Captivate Prime is an out-of-the-box LMS. It has all standard features needed for an effective and fun learning environment including gamification elements such as leaders boards, badges and general points. The interface is both, intuitive for the user and the administrator and can easily be customized to your personal preferences and access rights. The hosting of content is open to all types of SCORM compliant content, but also simple text files, graphics and videos. The structuring of programs can be done according to a single file system as well as clustered items in a program structure. One of the key performance tools is the mobile app provided. The app gives you the full spectrum of the desktop version, including an offline capability.

If you purchase this LMS via a volume license program (rather then buying a few licenses with credit card online), then it is recommended to find a local ADOBE certified dealer. The customer service team in (I believe ) India, is friendly, but very slow in the response and it takes several attempts to get things done. Therefore, using a local certified dealer and letting them deal with the headquarter, does not necessarily speed things up, but it does save you a lot of time.

The major positive that has Adobe Captivate as our top choice is the wealth of functionality that it comes with. It completely blows the competition out of the water where features are concerned. Whether you want to record training presentations, do screen capturing, schedule notifications and reports, create learning plans, or incentivize your learning modules, prime basically has it all. The program is intelligent in its format delivery allowing our users to change their languages, formats, or playback methods, and it enables enhanced user engagement through offline learning, gamification, badges, bookmarks and revision notes. Unlike other programs, Adobe Captivate delivers for those who want to create an enjoyable eLearning experience.

Despite Adobe Captivate’s attempts at a more modern user-interface with flat menus and no hidden buttons, the software is not intuitive for those jumping in for the first time. Unfortunately, a lot of the functionality of the software is buried deep within the thick menus and because of the single web page architecture, you need to invest in a lot of time to sort through the program to find what you need. With dozens of buttons and menus, you end up investing a ton of time into experimentation and tutorial reading. This is definitely a piece of software for those who want to use it and nothing else, as jumping in and “going with the learning flow” is not as easy as they make it sound.

Captivate Prime is a great learning management system that offers all of the necessary features to help businesses excel in their e-learning programs. It also allows you to pay per user without an unreasonably high "minimum user" requirement.

The inability to create quiz content within Prime itself is the only feature that I think it is really lacking. Quiz content must instead be authored in other E-learning creation programs first, which can then be hosted on Captivate Prime.

Product overall is fairly easy to use and overall looks visually appealing. It's easy to get it setup and running.

Customer service is good with helping solve problems when there is a solution.

Having APIs available is helpful as well as single-sign-on.

Fluid player isn't very good. Table of contents doesn't display or navigate well. Player controls are limiting and only good for videos, but not good for Adobe Captivate files where you have multiple slides. You need to create your own "advance to next slide" type buttons within your Captivate files as the player does not support it. Would be good to have the option to disable the native player.

Not having a payment module to sell courses. If there is a course purchase module added, would be important that it has many integrations however.

If you have a lot of courses listed, the "show more results" option is a bit hidden.

Reporting can be better as well.

1. Covers various methods of course delivery
2. Integrates with external content providers.
3. Makes it easier to define a skill and provide content covering it.
4. Provides the user/admin with several views in the same tab, eliminating the need to have
to sign in on a different page to see the learner’s perspective
5. Great built in tutorials.
6. Many options to set up automatic emails upon the happening of an event, all organized
by categories

1. The service is a bit expensive as it is based on the number of users and does not include a flat fee for a set number as provided by other services
2. Cannot use interactive content for job aids

The software is absolutely up-to-date. Learners have mentioned that the learner-centric interface and functionality are what they appreciate the most about this system. It's easy to interact with the content in the mobile app as well. They are motivated by the gamification options and by each other. Customer support is relatively fast and very personable.

Our Admin team setup mock courses and learning programs for testing purposes only. We went back in to clean out those test files, but the system would not allow us to delete them. We have to live with these test files in the archive. Not a showstopper, but it's silly to not be able to delete them. Also, there are some cases where the L&D team wants managers to review/grade their own employees easily. This was not an automatic option in the system.

It is incredibly easy to use, but has a lot of features who want to do more advance things with their e-learning. I really like that you can set up soft skill and compliance trainings within the environment with relative ease. If you are new to elearning and simply want to put videos or presentations online and track people's use then it is very easy and fast to do. However if you want to create incredibly immersive and intuitive learning for your team then you can also do that with a little bit of practice and experience.

Even though this software is super easy to use on a basic level it does get difficult to do more advanced things on your own. Unfortunately customer service and training for this software is not super extensive. When I purchased the system I had a representative from Adobe who walked me through the basics and initial set up and that was great, but beyond that you will have to seek out more support on your own to do more advanced things such as learning how to integrate Prime into Salesforce. Some of the features can be confusing and, as I often find with Adobe, their customer service online (not talking to a rep but actually just looking for answers online) can be very confusing and not helpful.

This product is interactive allowing the end user to simulate the software. The recording function is easy to use. Edits are simple.

Difficulty using the function of setting up a menu that needs to be in order and making the end user go through modules in order. The check mark and X functionality.

Very good for Tracking
Excellent Multi Tenanting configuration possibilities for a business that is a GROUP of companies.
The Branding by use of a theme is a good idea. Love the email templates and automation within the system, it is a very handy feature for tracking learning, very handy indeed! Especially, for larger companies.
The use of setting up a programme and Learning Plans with certification levels and gamification in the form of badges. This is a superb way of delivering Apprenticeships for the Apprenticeship Providers also who work with Employers of large corporations.

A very Commercially viable product that will work seamlessly with their website, love the URL that they can get with their own name first.
Love the idea of booking Virtual class sessions and Lessons so that there is complete tracking and accountability built in.

As a registered Adobe user, I like the fact that I can create assets within the Adobe Creative Suite and then use them within Adobe Captivate LMS. The quality is very high in Adobe so I recommend the integration of Adobe assets with this LMS.

Found the course more suitable to commercial application.
It is important to have all your assets ready to start building the course and it would take some planning beforehand. This is not an LMS for lighthearted course development, and I do see this LMS as best suited to an ultra security conscious commercial environment that protects its assets like fort knox! For this reason alone, as a business, I would buy it.

1. In less than two hours, I had set up Captivate Prime. I had no hassles or problems.
2. The menus and options are easy to understand and look modern.
3. Despite the ease of use, I can do just about anything I'd want an LMS to do with Prime.
4. I can set up user roles and permissions at six different levels, including Learner.
5. I can set up external users, those outside my organization, and send them all a link to let them set up their own login and password, saving me a lot of time and ensuring greater security.
6. Prime lets me set up sets of skills for learners to achieve and tie them to learning objectives.
7. I can upload courses, videos, PowerPoint, PDF files and more and they show nicely using Prime's Fluidic Player.
8. There's a free app to use Prime on mobile devices.
9. The Reports that Prime generates out of the box are very nice, and I can also create my own.
10. There are gamification and branding options too.

It would be nice if Adobe offered trials longer than 30 days for those who want to try out the product because it can take a while to really put it through its paces.

It is the best tool for simulation and responsive design for specific devices. I use it for development of e-learning modules

It has complicated programming as compared to other e-learning tool available in market

I am able to transfer glasses prescriptions and other documents from our EHR. I use it also to transfer contact prescriptions too.

It freezes sometimes and I have to restart our system. I think it might be the server our computers are linked to and not the Adobe.

Ease of use for learners. Decent "structure". Good value.

Awful reporting. Inconsistent performance, transcripts, data. Customer service is terrible. Software was unstable at times. Not a good fit for compliance based industries and training. Search feature and UI have poor functionality. I have no confidence in anything.