Customer service is OK. They have been available for the most part, and fairly responsive when issues arise.
Some features make it easier to fine esoteric orders and product that have been processed in years past. This is one feature I would consider an upgrade.
Everything is based on your Internet Connection. Bugs aside, this can cause delayed loading time when generating documents. Former versions operated more like a spread sheet, allowing you to hop from cell to cell. Now there
Good Product to use