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363 Reviews

- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great and fantastic software. Easy to use and implement.
Reviewed on 2018/05/02
Pros
The way that you can use the software in a creative manner and not just as a GL program as most programs require. The flexibility of the dimensions are a key for us.
Cons
The software is fantastic. With the ability to be creative you also have to have great controls in place when you do some processes that are outside of the box type ideas.
- Industry: Construction
- Company size: 5 001–10 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It enhances our ability to follow all the details of the accounts of the project
Reviewed on 2023/01/15
Sage Intacct has helped us to enhance our ability to better control the financial affairs of projects, as all accounts (credit and debit) are constantly updated, and we also benefited from the organization of records, also the reports helped us to better understand the financial situation of the project, and this enhanced our ability to take the required corrective actions at the right time.
Pros
It's great that Sage Intacct has many powerful tools that allow us to perfectly control all our accounts, especially the journal, as we can track project expenses and revenues on one dashboard with great flexibility. Since it is based on the cloud, we have more control over saving financial data and archiving invoices, in addition to payment orders, and the wonderful thing is that everything that is saved is recorded in records, with filters that make it easier for us to search for them when we need them. It is also great to have the ability to follow up and control the credit and debit accounts available in Sage Intacct, as the alerts arrive in sufficient time to remind the payment due dates (credit and debit), and at the same time we can get a comprehensive view of the amounts available in the accounts, so that we can early evaluate our ability to pay On time, which helps us to take action that includes us fulfilling our obligations in a timely manner.
Cons
Sometimes the automation available in Sage Intacct does not work as required, especially making reconciliations between accounts, as ensuring the correctness of operations requires us to make additional efforts to check them and correct errors manually.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
ROI is DOA
Reviewed on 2020/08/20
I've been working with Intacct since 2012. At the time my firm was a close partner and I worked closely with our internal experts which gave me a great leg-up. In the last 8 years I've seen their customer service continue to spiral to non-existant, unless you want to pay double your base cost for it. Their add-ons and the basic things you need to develop a fully functioning system take your cost from 5-$50k in the blink of an eye.
Pros
Anyone with multiple locations will benefit from this platform. With some experience, the reports are extremely customizable to your exact needs as well.
Cons
Insanely expensive software, with extra fees and double dipping on the fees for every simple feature needed. The customer support can read a script and reset your password, after that they are woefully inempt if they ever get back to you. Multi-currency and consolidation are 2 seperate fees which are 3x the basecost of the software. There is no value prop here.

- Industry: Accounting
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intacct is relatively easy to use, simple interface, multi-entity flexibility. Overall good...
Reviewed on 2018/05/07
We transitioned from Quickbooks to Intacct because of its abiilty to handle multi-entity and inter-company transactions. This saves us hours of work each month.
Pros
The way it handles multi-entity and inter-company transactions. Simple user interface. Easy to navigate and correct entries. Great JE upload feature.
Cons
Report writer is a bit too complicated for someone not well versed in report writers. Would be great if it worked more like a pivot table.
My biggest complaint is not being able to transact in the subledger directly to a bank account.
Response from Sage
Hello Nora,
Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you find Sage Intacct easy to use for multi-entity and inter-company transactions. Please feel free to reach out to me if there is anything I can do to help!
Sincerely,
Andrew Sevillia
Sr. Manager, Customer Marketing
Sage Intacct
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sage Intacct is a Highly Customizable ERP Solution
Reviewed on 2022/12/19
Sage Intacct supports our team's daily accounting functions very well, with minimal issues. Its modules are user-friendly and fulfill all of our needs.
Pros
Intacct is both user-friendly and highly customizable. The basic features are very easy to teach new users, but experienced users can also take advantage of the reporting features to build powerful reports and dashboards.
Cons
The help center is lacking and it can sometimes be very difficult to figure out how to do something new without contacting support.
- Industry: Market Research
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Not flexible
Reviewed on 2020/03/03
Has a big learning curve, and some of the reporting we think is pretty standard in accounting software is not available.
Pros
Allowed us to implement approval rules for vendor expenses and has provided more transparency to our CEO about expenses.
Cons
Seems to be very inflexible when it comes to reporting, even things that we think are pretty standard from an accounting perspective, such as cash flow projections.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
My 2 year experience with Sage Intacct
Reviewed on 2022/12/02
Interaction with other applications still lacks behind and this is one of the most essential parts of software. If you are using this software as a stand alone, I would recommend it.
Pros
Sage intact excels so well in three areas; the financial reports and custom reports it outputs are excellent, and the UI is really simple and easy to understand.
Cons
However compared to its competitors, Sage Intacct lags behind in handling payrolls and receivables. I wish this could be improved.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
''Top notch account management platform.''
Reviewed on 2022/12/07
Having a great experience with sage Intacct is quite a pleasure.
Pros
Coming up with financial reports helps us to easily track on our organisational expenditure. On the other hand the user interface is clean and very easy to navigate through.
Cons
It is the best platform one can handle payrolls with.
- Industry: Hospital & Health Care
- Company size: 1 001–5 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sage Intacct AP user of 5 years
Reviewed on 2022/12/05
Pros
Product usage and integration with Yooz software work very well
Cons
There really isn't anything I can pin point as not liking
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Good tool for managing purchases, approval flow, invoices, expenses and timesheet
Reviewed on 2022/11/25
What I have works well, and the online data access is usually fast.The lack of flexibility and ability to create custom workflows and custom reports is the main concern.The user interface is ok, but a little bit dated.
Pros
It seems to be reliable, and integrates well with other tools we use in the company
Cons
The workflow for approval and reviews cannot be customized.Access rights cannot be tweaked finely enough to allow managers to easily access data through reports (procurement, invoicing, POs, etc)
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The finest online account manager saves time and protects financial data.
Reviewed on 2022/05/19
Sage Intacct helps us manage client accounts efficiently. It also streamlined the financial reporting process and allowed us to retain our records and transactions securely in the cloud, which saved time and enhanced our productivity because we no longer need to email financial information and invoices to multiple departments for approval.
Pros
Sage Intacct uses the cloud to maintain all your bank accounts on one screen, allowing you to conveniently plan and schedule payments and make settlements. Sage Intacct's user interface is easy to navigate, and with all the options in one place, it's easy to see what's available and get things done quickly. I like that it automatically downloads, scans, and enters invoice data, avoiding human data entry errors. Sage Intacct's logs are accurate and comprehensive of all account events within the chosen time period. I enjoy how he keeps track of costs and prepares accounting and tax reports. I enjoy how many people may be in the system and how updates are recorded promptly, which makes it easier to handle various customers and suppliers, settle their payments, and keep data nice and organized.
Cons
It doesn't effect service quality. Sage Intacct is secure and easy to use, however it requires greater automation to eliminate manual entries.
- Industry: Construction
- Company size: 10 000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
For organizations and projects, this is a great way to keep track of multiple budgets and...
Reviewed on 2022/02/13
It has now become very easy to keep track of all the transactions and financial data of the company and its affiliated projects, as we were able to pay and receive invoices and record them in the records in a simple and secure manner.
Pros
Budgeting and financial reporting are two of the best features of Sage Intacct. With this technology, the organization will be able to use it to the fullest degree in managing its financial concerns. In addition to the numerous internal controls, the platform's connection to the cloud makes it a strong database that organizes all financial and accounting records and reports, giving auditors confidence in the reports we publish. Sage Intacct's analytics, which provide account status and comparison reports between accounts receivable and payable, are also something I appreciate. It's also convenient because it's integrated with so many other programs, making it simple to import and export data.
Cons
I find it somewhat slow, especially when dealing with a large number of invoices, and the search identifiers must be updated so that the searches are simpler than they are now and give the required results.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Sage Intacct product review
Reviewed on 2018/10/05
Overall the system is easy to use and they are constantly making improvements. They are also taking user feedback into consideration and implementing it into new updates every quarter.
Pros
I really like the automatic billing capability, I can now send my invoices in 2 hours instead of 2 days. The level of details in the financial reports is exactly what our company was looking for when we switched to Intacct. The ease of having our expense reporting system and Intacct communicate is super helpful, means less manual work.
Cons
I would like to have more features when I record payments and I can't edit certain transactions. I like to drill down on come of the reports and you can't do that so finding out where that information came from is sometimes a challenge.
Response from Sage
Hello,
Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct and that you're saving time on invoicing. Please feel free to reach out to me if there is anything I can do to help!
Sincerely,
Andrew Sevillia
Sr. Manager, Customer Marketing
Sage Intacct
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best cloud accounting partner to manage the financials of the organization
Reviewed on 2022/02/03
Sage Intacct helped us organize everything related to our financial transactions from invoices and other documents, and helped us schedule payments on the payment system, and we benefited a lot from the accounting and tax reports that we were able to prepare through it.
Pros
It is possible for a user to connect to all of his bank accounts, both to make payments and to transfer money, and to follow up on the transactions precisely and professionally because of the Internet. Freelancers and large organizations alike can benefit from it. A financial database that makes it simple to scan receipts and invoices and enter the data into the system, all while allowing you to readily download the information. Due to the inclusion of all financial transactions that occurred during the reporting period, Sage Intacct's reports are some of my favorite to work from.
Cons
If the merchant deals in multiple currencies, Sage Intacct does its job well, but you will need to create many pages .
- Industry: Financial Services
- Company size: 501–1 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Fantastic Accounting System
Reviewed on 2022/09/03
Sage Intacct is complete accounting software, it is cloud-based therefore one can access and work from any where. It automates all accounting tasks including management of account receivable, account payable, inventory, expenses for small and medium size companies. It is more demanding software because of financial statement and financial analysis features.
Pros
Sage Intacct is complete cloud-based accounting system, mobile app is also available. It is best for financial reporting and financial analysis. It also enables multi currency consolidation accounting. Account receivable, account payable, expense tracking, and inventory are well managed here.
Cons
Sage Intacct is not easy software for those who have insufficient knowledge of accounting. It may be intuitive and easy to navigate. Sometimes it gets glitch or error. I wish if it could be proper B2B software integrated with banks for making payments.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sage Intacct is a solid base that meets our business needs as a not-for-profit organization.
Reviewed on 2018/05/02
Sage Intacct is a solid base that meets our business needs as a not-for-profit organization.
The software is very responsive and also thoroughly integrated. I also appreciate the constant enhancement and the responsive Contact Sage Intacct Support. This level of support gives confidence in the tools and the product in general.
Pros
The software is very responsive and thoroughly integrated. I also appreciate the constant enhancement, the responsive Support team, and the frequent webinars that inform of the new changes and improve the usefulness of the software . This level of support gives confidence in the tools and the product in general.
Cons
A greater possibility of integration will make Sage Intacct even more useful and helpful to the user. Additionally, quick glances that summarize the different ways the software can be useful can be helpful to new users.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intacct is very user friendly and you can use it in creative ways
Reviewed on 2018/05/01
Monthly close process is completed faster with intacct. It allows us to process and approve AP seamlessly, saving us time and money by outsourcing it to Intacct. Can use the software in creative ways, not just as bookkeeping.
Pros
Intacct makes my job so much easier. It is easy to use and is very intuitive. The software can be used in creative ways and not just as standard bookkeeping software. It integrates easily with other softwares so you can link everything together. Overall it saves us time and money.
Cons
There are very few issues with the software. I have noticed that when I'm have an issue with the software it can take a little bit longer then I would expect for the problem to be resolved. We are busy people and need our programs to be running properly to get our jobs done.
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Work with daily accounting, reporting and dashboards
Reviewed on 2018/05/07
Dashboard, import and export.
Pros
We chose this software to work with other existing software and it did not disappoint. We also selected this for that ability to incorporate statistical information with our financial information and create dashboards to share information internally.
Cons
There isn't really anything at this point that has caused problems or limitations. The only issue is when you export to Excel it does not use the latest version.
Response from Sage
Hello,
Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience using Sage Intacct. Please feel free to reach out to me if there is anything I can do to help!
Sincerely,
Andrew Sevillia
Sr. Manager, Customer Marketing
Sage Intacct
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Franklin sage review
Reviewed on 2022/11/12
I have used sage intacct to raise invoice for customer and also for credit note for return goods, they are easy to used and also easy to manipulate the stock quantity from the userend without being tract
Pros
It can be used to generate lead for the company at ease, easy to used,
Cons
It can be highly manipulated from the admin background
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Get's the job done
Reviewed on 2019/03/27
Overall, I enjoy using the product. It works well and I don't have many complaints besides the fact that it can take some getting used to.
Pros
I like that everything is very visually appealing. It's easy to see what you're working with and the accounting aspects work well for our team.
Cons
They recently did an update that changed the layout of the system and I feel like it's harder to navigate. It's not as intuitive, making it difficult to find things.
Response from Sage
Thank you so much for your review! I'm happy to hear that you're benefiting from the visibility. As for the new user interface, we have a couple resources that may be able to help you out in the Help Center - if you shoot me an email, I can point you in the right direction :) Thanks again!
- Industry: Hospital & Health Care
- Company size: 501–1 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Love Sage Intacct
Reviewed on 2018/09/06
Pros
Gosh what do we not love! It does everything, the reports are so customizable, and everyone who works there is awesome!
Cons
What I personally do not like about Intacct is there is no way to see imports that are being uploaded in the queue. Sometimes I upload the same file twice and Intacct doesn't recognize it and I have duplicate files.
Response from Sage
Hello,
Thank you for your review. We truly appreciate you taking the time to share your experience using Sage Intacct! I'm glad to hear that you are having a positive experience customizing reports within Sage Intacct. Please feel free to reach out to me if there is anything I can do to help!
Sincerely,
Andrew Sevillia
Sr. Manager, Customer Marketing
Sage Intacct
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Generally pleased with Intacct. Have not tested its capabilities yet, but have had good...
Reviewed on 2018/05/04
Ability to run our accounting processes with an easy to maintain product.
Pros
UI is good. Ease of maintenance. General ease of use. Functionality is adequate and improving. Like the newly develop Contracts module, though pricing was wrong and made our purchase difficult.
Cons
Reporting package needs help. Have heard and seen hope for better functionality, but have yet to see delivery. Fearful that advanced reporting will be an option, which would not be good!
Detailed TB is getting out of control with unnecessary attachment of dimensions to balance sheet accounts. Need to find a way to turn that off (hopeful it can be done).
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great Financial System for Nonprofits
Reviewed on 2019/04/12
Pros
As a program manager, this is a great product for staff to be able to oversee individual program budgets. I use it daily to track how things are being coded against my programs and report on my program financials.
Cons
The HR purchase request feature leaves a lot to be desired. It is ok for a basic function but not set up for detailed requests.
Response from Sage
Hi Kari! Thanks for leaving a review. I'm glad to hear that you're having a positive experience using Sage Intacct and that you're being able to track program budgets. Please don't hesitate to reach out to Sameera at [email protected] with any questions! Thanks again :)
- Industry: Oil & Energy
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Platform ERP for all Company Sizes Geared to Partner with Other Best in Class...
Reviewed on 2018/05/04
This is a fantastic core system to build all of your companies technology solutions around.
Pros
*Extremely intuitive/easy to use
*Phenomenal core financial package
*Built to integrate with best in class solutions/systems (e.g. Salesforce.com)
*Easy to tailor fields to your business
*Ability to customize
*Upgrades are seamless
*On-line help functions are great
*True cloud based solution (how it started and has always been)
*Annual price increases are fair (esp. vs. Tier 1 ERPs)
Cons
*Very difficult to find developers with experience on this platform for contract or hire
*Customer service is just ok; of course we don't pay for the enhanced service & fortunately rarely need it since so easy to use
*Not the cheapest solution; but value is there
- Industry: Legal Services
- Company size: 501–1 000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
For Purchase Orders & Invoice Tracking
Reviewed on 2021/11/04
It works for what we need, but takes longer to use due to it's cluttered UI.
Pros
It gives you a full database with any information you might need, as long as you can find it, about approval statuses, invoicing history, payment progress.
Cons
UX/UI is not great, there is a lot of room for improvement.
The UI is not very intuitive, there is a lot of extraneous information that clutters the space, I wish there was a way to customize the layout so that we can focus on what's valuable for our purposes. Getting to see payment status is cumbersome, there are far too many clicks to try and figure out when something will be paid out or where a holdup is. Approval status and invoicing history could also be improved.
Other than that, just visually updating the interface to be a bit more modern and easy to visually follow/pick out useful information