Telecom Expense Management
Telecom and wireless expense management
4,7 /5 (10 reviews) Write a Review!Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Health, Wellness & Fitness
- Company size: 501-1 000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Information
Reviewed on 2017/01/17
We use the tool to pull CDR records and it works great. Never had any issues and the support has been great. We found that the query would include names and general reports won't. We asked if the general reports could have that added and they added into the next release.
Pros
It just works.
Cons
Don't rally have one.
Response from Comview
Breck - Thank you for your kind review and for the confidence you and your colleagues at Central States Funds place in our software and team. We appreciate your business.
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Overall rating
- Ease of Use
- Customer Support
Pinnacle - A robust and constantly maturing TEM solution
Reviewed on 2015/11/20
I am consistently impressed with the Pinnacle Telecom Expense Management tool and its flexibility. Some of the things that make this tool stand out for me is their open and sharing end-user group, their adaptability to changing trends in Technology best practices like ITSM, and the customer support and engagement from knowledgeable support and project management staff.
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Overall rating
- Ease of Use
- Customer Support
Senior Purchasing Analyst
Reviewed on 2011/02/03
recommending this product to others. tried other companies and highly recommend this one insead!
Pros
controls my wireless devices very efficiently and can save the corporation money.
Cons
I can't think of one!
- Industry: Hospital & Health Care
- Company size: 1 001-5 000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Working with Comview has been excellent. My Sales Rep and Customer Service are always there to...
Reviewed on 2017/12/19
I am able to track Calling patterns on a Weekly to monthly basis.All the Software that I use here has worked efficiently. We recently got upgraded to a new Buffer which makes reporting work very well
Pros
When using the CDR software it is very User Friendly. I have pulled up numerous types of Reports which really helped our Departments
Response from Comview
Thank you, Patricia, for the great review and for your continued trust in our software and services. It's a pleasure to server Mather and we're always here for you!
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- Value for Money
- Ease of Use
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Great product and business partner
Reviewed on 2017/03/23
We have been using Comview for TEM/WEM for several years now and they are a true partner to your business. Comview is not only an essential tool for our business but also responsible for identifying cost-savings for your organization which everyone can benefit from.
- Industry: Insurance
- Company size: 1 001-5 000 Employees
- Used Monthly for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Product!
Reviewed on 2016/08/01
Our company has used this product for several years and will continue to use it for many more. The reporting capabilities are excellent and the support for the product is outstanding.
Pros
Wide variety of reports. Our account rep notifies us immediately if one of our sites goes down so we can take action right away.
Cons
I sometimes have difficulty running queries. (user error) However I contact my account rep and he walks me thru the process so I get the information I need.
Response from Comview
Thank you, Kelli, for being a valued customer and for allowing us to be an extension of your team. We truly appreciate your business and that you took the time to share your thoughts. We look forward to serving Shelter long into the future.
- Used Weekly for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Customer Service and Ease!
Reviewed on 2018/04/24
Great Company and Great Tools
Pros
The software is extremely user-friendly and we have had no issues with it. I was surprised to see how easy it was to pull up the different reports available. Cost-saving for sure!
Cons
None at all. This is an incredibly strong software. The customer service was friendly and easy to work with.
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
Analyst II
Reviewed on 2017/01/23
Group/customer support great to work with, the app helps my group and I clean up and save. will work on extending for another year or two
- Industry: Telecommunications
- Company size: 1 001-5 000 Employees
- Used Other for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Valued Product
Reviewed on 2019/11/16
Pros
The software is extremely good to use. I think which is very much useful in telecommunications industries for call management and many data managements.
Cons
There is nothing much disadvantage on this software which is very good to use and easy to use
- Industry: Education Management
- Company size: 201-500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I'm a believer!!
Reviewed on 2017/01/23
I have used ComView in the last three institutions I've worked over the last 15 years. Incredible product and incredible support! ComView has saved us thousand of dollars in staff time and has made internal billing reports quick and easy.
Pros
Easy to use, accurate and reliable
Cons
None that I can think of! Great software.
Response from Comview
Thank you, Keith, for being a loyal customer throughout the years. We glad we're doing the right thing by you, and appreciate your business and great review. We look forward to serving you and your Centre College colleagues now and in the future.
