LogicGate is the perfect place to track the components of an effective compliance plan.
I love the flexibility of this software. The administrative user can tailor the details of each workflow to fit very specific requirements. User permissions are also easy to manage.
We are taking full advantage of the ability to customize the work queue layouts and table reports to manage execution and communication of multiple aspects of our compliance operations.
Action item assignment and tracking is not intuitive. The tool is not meant to be a project management tool, but in the case of internal audits, for example, there is not a clean method to list, assign and track corrective actions. That being said, our customer rep worked closely with us to find a solution within the capabilities of the software to accommodate this requirement.
LogicGate has been a great asset to implement automated workflows, without having to have a designated IT spend many months building something out. The LogicGate support team is absolutely awesome, they always quickly respond to any questions and are extremely helpful.
The tool is very flexible to create workflows for many different use cases. The ability to easily make changes in real-time is extremely helpful when building out new processes and procedures.
There is a steep learning curve to understand how to initially begin building, and the online help center articles do not often go into enough detail to understand how to utilize different functions.
We had several outdated and manual compliance processes that were taking up a majority of our employees work day and issues were slipping through the cracks. We also weren't able to effectively report on the health of our compliance department or how we were complying with regulatory requirements to leadership and government agencies. LogicGate helped us turn our compliance program around and we now have the visibility needed to quickly answer government inquiries and provide the leadership team with the transparency they were requesting. Lastly, their team couldn't have been more responsive, anytime I needed to get ahold of them I could. It was a great all around experience and I very much enjoyed working with the professionals at Capria.
We use LogicGate at ErliBird to automate several of our processes that previously required a lot of manual touch points. This has subsequently helped to reduce human error and make us all around more efficient. The team at Capria is always very helpful whenever we need guidance on the best way to setup our workflows.