Epicor Manufacturing Express Edition Reviews

Pros

Ability to create custom 'dashboard' screens to see things that we want to monitor.
Extensive functionality for small to medium sized manufacturing companies.
Good shop floor usability.
Job costing provided real times access to allow you to monitor costs and flag overages.

Cons

Standard reports were ok but not great.
Scheduling module was not adaptable to our process - would have required some modifications that we did not want to spend the money to make.

Pros

Built-in customization tools are very powerful - allowing detailed tailoring to company needs without direct coding. BPMs now allow excellent logic branching and very nice built in features such as email alerts. Publish & Subscribe dashboards are a great reporting option with drill down capability. Form customizations are also very easy. SQL Server DB is a big improvement over Progress and MUCH faster.

Cons

Reliance on SSRS for reporting - although Crystal Reports still works. Does not handle really complex BoM/MoM situations well for jobs with thousands of assembly levels and hundreds of branches or indents. Projects module isn't quite robust enough to be used for complex jobs/orders.

Pros

I like how you are able to customize things to the aspect of your company. The ability to make things unique to your own is a great feature. It's great for tracking inventory too.

Cons

There is always a problem with any update that happens. I do not like the ticket process because it takes forever to get a response and most times the problem could be solved in a few minutes instead of being dragged out for a few weeks.

Pros

The ease to customize multiple areas and still be able to update the software without losing everything you customized already!

Cons

When you update the server, the client also use be updated. If the user doesn't have admin rights on the pc, this could be a problem. I've recently heard they fixed this in a future release of the software

Pros

Easy to update or customize to fit our needs

Cons

Needs better integration to send emails using internal functionality.

Pros

You can only purchase the modules you need, which should keep costs down, but the modules that you do need are very costly. Good for a medium company 50-100 employees, but wouldn't recommend for a small company.

Cons

Implementation of the product was very difficult. It wasn't as easy to implement as other ERP systems. Maybe we were too cheap and tried to do more on our own without the help of training. Reporting was hard to figure out and complicated for the average Joe.

Pros

We went from a manmade access system to this ERP system being our first. I enjoyed the easy click through menu options and ability to customize the forms to our liking. We have a unique business that would not fit an out of the box capability.

Cons

Reporting is not easy in this system. Almost everything has to be customizable and it created many years worth of problems trying to build this system without a strong support team. We have been trying for over a year to get our rep to give us pricing on licenses as we have grown and would like to expand in this area. We cannot get responses from the website support, our rep, or anything. Once you become a customer, you are abandoned, and left with very little support. this was not ideal as we developed how we wanted to use an ERP system and what the system could really do. We have spent 100s of thousands with other consulting companies to try to build the system, all while paying for the support and maintenance without any support.

Pros

The real-time display for monitoring machines. Our production facilities have large displays showing the status of the machines in each room. If a machine ever goes down, the status turns red, and the floor supervisors can investigate promptly.

Cons

Maintenance is getting more and more expensive. They do not offer multi-year discounts, and each year is now costing nearly double what we started at three years ago. I am a systems administrator and have been tasked by production management to investigate other options to get away Mattec MES.

The software is pre-canned and not customizable. Modifications can be made by Epicor, but be prepared to pay handsomely.

The technology is a bit behind its time, and they are long overdue for a rewrite. We host this on a VM in our datacenter, but this renders the audio alerting system useless for our remote production facilities. Support has stated you must run a local physical server with a sound card to take advantage of the feature.

Pros

Its a very friendly and flexible software with the great customization options. It definitely fulfill the customer needs.

Cons

Though it is expensive it is worth it. Drag and drop options if implemented it will take the software to next level.

Pros

Power-packed with features

Pros

Looks cool but nothing else. It is too hard to say anything good especially in comparison with other products.

Cons

No manual, no instructions of configuration, is too sensitive. Support can't be worse. After installation wasn't any testing/commissioning.

Pros

- very powerful and thorough functionalities for all manufacturing operations
- extremely good costing capabilities (all financial features are quite good, actually)
- can be customized to a great extent
- many tools for reporting and data analysis
- integrates with tools such as MES, bar code reader, is ready for EDI

Cons

- it's a bit more slow that I wish it were
- customer support is very bureaucratic, it takes from a couple of days to weeks to get any issue solved (to be fair, they do solve them)
- learning curve is steep. It's not that easy to use so people who are not tech-savy get a bit intimidated by this tool
- instruction manuals and help menu are only available in English

Pros

Easy to use. Very deep in functionality - you will likely be able to use the whole system out of the box.

Cons

Need to manage your scope for an implementation project - it is easy to take on more given the wide capability it has. Best to manage scope.

Pros

Epicor has a ton of functionality and seems to be receptive to adapting to user customization. Provides a huge benefit for tracking multiple different things and works will in conjunction with other software.

Cons

Seems to be a little clunky and slow at times. It also can be hard to find information needed in the system on occasion.

Pros

Epicor is very simple to navigate and understand. Bringing new people in and getting them up to speed is extremely simple.

Cons

Old version is pretty slow. The new version appears to be much faster. The support group still needs some work, however they are make progress.

Pros

PM management tools are great. lots of flexibility, configuration, etc. But not an easy program to set up.

Cons

The accounting system is the worst i have ever seen. Feels like an after thought that they really don't care about. Cumbersome entries for purchasing, accounting, reconciliation, etc.

Pros

Epicor is a very straight forward and easy to use ERP system. It's been a breeze using this platform for our various needs building safes for businesses around the globe!

Cons

There were some times that we had issues with our custom reporting features. However, this was quickly resolved by Epicor's awesome tech support!

Pros

Some of the things I like about Epicor are the ways you can customize your dashboards. You create them to show virtually anything you want. And it works well with Excel sheets too. I also like how we can use Epicor to create and track jobs, purchase orders, invoices, and schedules.

Cons

There are some things that seem overcomplicated sometimes. I've had an issue where when I create a purchase order a check box for "inspection required" gets clicked that we don't ever use and it causes an issue for accounting.

Pros

It is a complete software for production management. Both upstream and downstream processes can be monitored. Its customization enabled software.

Cons

The software has multiple features and so it may need time to become popular with the software.

Pros

There isn't anything I like best. I am planning on replacing it as it is out of date and the service is horrible

Cons

This is a old product that does not keep up with today's standards.

Pros

modular, you can add components to be what you want to use. The biggest pro is it has a really good BOM system for manufacturing - this is usually missed in ERPs

Cons

it is expensive, and there is so much customization you can do so it becomes difficult to use. I have also worked with a system that Epicor bought, the product support on that was not very good because they were phasing the system out. Would have been better to upgrade us as the customer so they could provide better support.

Pros

it is a very complete ERP software, it has a lot of great functionalities and very customizable it works great for manufacturing and purchasing

Cons

it is too expensive and the support it is really poor, you never get a real solution and it takes more than one call to get an answer. the support is really poor

Pros

Easy to use, Great Product Configurator, and company continues to move forward with new abilities, mobility!

Cons

Inventory module is a little clunky, doesn't make it easy to do inventory if you use phantom assemblies.

Pros

Easy to use, easy to train, very customizable to your specific business needs. Easy to upgrade as needed.

Cons

System has some bug as all systems do but we don't seem to be able to easily get fixes without waiting for full upgrade.