Castor EDC Reviews

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185 Reviews

- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great online program for study
Reviewed on 2019/10/18
Good online service. Very helpfull for my Study
Good online service. Very helpfull for my Study
Pros
Safe program, you can use it on every computer, at home and in the office. It was fine to use the trial version.
Cons
Some little bugs, difficult Java scripts, Not possible to changes the output file
Alternatives Considered
Microsoft ExcelReasons for Switching to Castor EDC
Safety, obligatory to use a data program, online possibility- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Castor EDC - nice interface
Reviewed on 2025/02/04
Overall, the Castor EDC interface is more advanced and intuitive than other EDC systems I've used...
Overall, the Castor EDC interface is more advanced and intuitive than other EDC systems I've used that are more archaic.
Pros
It's easy to navigate and sort data, specifically related to queries. Audit trail is helpful.
Cons
I feel like it timed out too quickly when I was working in it and I'd have to sign in again with reauthentication.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good, with lot of room for improvement
Reviewed on 2024/05/25
Pros
The variability of options, as well as the way the system itself will correct the user when mistaken
Cons
The rigidity and the lack of “delete options” in certain fields
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Quite good
Reviewed on 2025/02/04
Quite good but some improvements needed. Authenticating process is cumbersome specially when it...
Quite good but some improvements needed. Authenticating process is cumbersome specially when it gets auto logged out within a few minutes
Pros
Easy to navigate, less auto queries, less system checks inhibiting data entry, given ts a web application with no requirement to download the soft ware on a desk top, it’s easier to work on from anywhere and anytime.
Cons
Gets logged out too quickly, requiring authenticating code at each log in, one authenticating code should be enough for 7-10 days to prevent time wasted on authenticating app, the website should be faster with less time spent on loading pages.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My experience
Reviewed on 2025/02/10
I have been working on multicenter studies, which makes data collection easier, even across...
I have been working on multicenter studies, which makes data collection easier, even across different time zones.
Pros
I can add complete studies and capture different types of data.
Cons
Too many options and excessive clicks make the interface less fluid.
- Industry: Medical Practice
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
liked working in this system
Reviewed on 2025/02/10
it was a very good working experience
it was easy to get thru from visits and labs
it was a very good working experience
it was easy to get thru from visits and labs
Pros
it was very simple to navigate
easy to add visits and labs
Cons
i really didn't have anything that i did not like while working in this system.
i have only had one study so don't know if i saw entire product.
- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
One of my top picks as great EDC from a CRC
Reviewed on 2025/02/10
It has been a great overall EDC to work with.
It has been a great overall EDC to work with.
Pros
I like that the EDC is very user friendly.
Cons
I have no significant complaints about the EDC. The EDC is simple, efficient and easy to use.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
The castor system is generally very good
Reviewed on 2025/02/10
Pros
The thing that I like mostly about castor is that it is an Easy system
Cons
The thing that I like least about castor is that it is has not a good protection on log in
- Industry: Medical Practice
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Study coordinator
Reviewed on 2025/02/11
I love to work with the Castor EDC. The général facility of the system.
I love to work with the Castor EDC. The général facility of the system.
Pros
I love to work with the Castor EDC. The général facility of the system.
Cons
I love to work with the Castor EDC. The général facility of the system.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Castor positivity
Reviewed on 2025/02/04
Very positive experience. I would recommend this EDC/ecrf.
Very positive experience. I would recommend this EDC/ecrf.
Pros
Very convenient to complete. Clear fill in pages and fields.
Cons
It takes a bit to be able to save the data sometimes, but actually this is a very short waiting period.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Light touch system
Reviewed on 2021/02/18
Easy set up for a simple study, including simple sales experience
Our biggest headache has been...
Easy set up for a simple study, including simple sales experience
Our biggest headache has been with slowness of the system, though some of that is because hospital IT departments have a "go slow" on any non-critical website. We've solved the issue by providing alternative routes to connect to the internet. However, it is still occasionally reported as being slow to update a page when SDV / sign off being captured.
Pros
Not overly complicated design and user interface for non-drug trials
Easy set up, especially of internal data checks
Nested forms (records)
Visual cleanliness
Globally based servers
Cons
Users report it being "clunky" and slow to update pages. This is more noticeable towards the end of the day (don't know if that is numbers of people using the system, or a reflection of having been working on it for several hours)
It is not possible to filter on data within reports (as you can with records), nor run queries within the system (to find out how many patients have been diagnosed with a specific condition, captured in a report, I have to extract data for all patients, and clean it up in excel before I can run a simple count/filter function.
The stats page doesn't allow scrolling, which means I often loose half the information
User experience of using the system across different smart phones is variable
Reasons for Switching to Castor EDC
pricing not based on numbers of patients ability to capture images from within the systemResponse from Castor
Hi Helen,
Many thanks for your detailed review! Regarding the slowness issue - this is of course not expected behavior - while we have sometimes seen issues with hospital systems using outdated browsers, firewalls or slow networks, it would be good if we can identify the route cause and find a solution. So please reach out to our support team to further investigate this together!
In addition, we will be working on improved reporting in the coming period, so stay tuned!
Best regards,
Elena Kochova, MD
Sr. Customer Success Manager
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very nice software, with future possibilities
Reviewed on 2019/10/18
When designing the study in castor, you learn a lot of functionalities that might come in handy for...
When designing the study in castor, you learn a lot of functionalities that might come in handy for future designing. However, in the beginning, it can be hard to figure out where to start. Therefore, I would recommend everyone to take a look at the tutorial videos provided by Castor. They really helped me to understand the software better.
Pros
The software is easy to use, and allows for multiple people to work on the same project, whilst still being able to discriminate who worked on what fields. Additionally, after some practice, it is quite simple to build up an eCRF in castor, which can be used for live data storage.
Cons
The fact that it is not able to import survey answers. We started using Castor when our study had already started. In order to store data from subjects that had already started our study, all survey answers had to be filled in manually.
Also, at this moment, Castor does not warn you when you still have a report open for a subject, it still shows up as 100% complete when all regular fields are filled in. This would be nice to change.
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very helpful system for data collection in clinical trials
Reviewed on 2024/05/17
Very positive! Would highly recommend this system.
Very positive! Would highly recommend this system.
Pros
- Clear
- Easy to use
- Track changes is automatic
- Quick response from helpdesk
- Easy data transfer
Cons
- Sometimes the automatic track changes is a bit too sensitive: when I'm filling in the questionnaire and make 1 mistake, I have to change everything and explain it for every changed field.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great EDC system
Reviewed on 2024/05/14
Pros
I find the CASTOR EDC very simple and easy to use. The updates that have been implemented haven't disrupted any data collection like some other systems do. The randomisation aspect is always quick and responsive, with no delay for the outcome.
I find it to be an intuitive system.
Cons
As mentioned, the randomisation aspect is quick, however since one of the updates the button has now moved to the left of the screen and it just says "not randomised". Until you select this option is may not be obvious that this is how you randomise patients as it looks like a statement, rather than an option to select. A minor fault in an otherwise great system!
- Industry: Hospital & Health Care
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Castor for clinical trial use
Reviewed on 2024/05/14
Pros
-ease of building a database
-online e-learnings
-Ease of use for multiple users
Cons
-Limitations in adding pictures
-Combination of patient personal information in the same database as clinical information
- Industry: Research
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great EDC performance!
Reviewed on 2024/05/14
Pros
I like how the EDC looks because it is very visual, and it is easy to see what remains to be completed.
Cons
Sometimes, the queries are not visible in which CRFs are located.
- Industry: Medical Practice
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Castor EDC user survey
Reviewed on 2024/05/31
Its been wonderful learning and working with this database.
Its been wonderful learning and working with this database.
Pros
Easy to navigate and likeable interface.
Very simple and captures all required data.
Cons
Adding medication in the list comes up as a new sheet every time
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
user-friendly
Reviewed on 2024/05/14
Pros
user friendly EDC platform with easy saving tools.
Cons
once subject ID# has been made, it cannot be edited/corrected anymore like for example entering the subject number in a wrong format (for multicenter studies).
- Industry: Health, Wellness & Fitness
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use or electronic case report forms
Reviewed on 2024/05/14
Pros
easy to use
fast in working with the data
Cons
sometimes it can be difficult to solve queries
logs out too rapidly
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Castor Review
Reviewed on 2024/05/14
Pros
Easy to navigate & very user friendly.
Cons
Nothing, I have never had any difficulties when using castor.
- Industry: Research
- Company size: 1,001–5,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Very usefull for questionnaire's
Reviewed on 2024/05/14
Very good, only minor things that were unclear for me. The instruction videos are very helpfull as...
Very good, only minor things that were unclear for me. The instruction videos are very helpfull as a starter.
Pros
It was very helpfull for sendig out a online questionnaire, very easy in use.
Cons
Sometimes it's seems like there are multiple places for the introduction text and the only way to find out was to just trail and error.
- Industry: Research
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Castor EDC - a reliable and user-friendly solution for clinical research
Reviewed on 2022/06/21
Castor EDC enables users to perform clinical research in a very efficient way. Castor offers a...
Castor EDC enables users to perform clinical research in a very efficient way. Castor offers a technological solution that has made data collection, processing, randomisation and data transferring very easy. This is an excellent example of how technology can help to reduce work pressure.
Pros
It is realible and the helpdesk is excellent. Most important is the fact that collected data can be saved and archieved in a safe way, according to the current standards of regulation. The online platform enables efficient management of participants. The online survey feature is very useful to collect data, where the collected data can be stored directly in the database.
Cons
Loading of the entry fields sometime takes a while, although this could also be due to a poor internet connection.

- Industry: Medical Practice
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Castor, easy data management
Reviewed on 2019/09/06
Great experience. Especially as the support is quick and complete answering querries.
Great experience. Especially as the support is quick and complete answering querries.
Pros
The most convenient thing about using Castor is that I do not have to send paper questionnaires and fill out all data manually. I created a survey and now my patients fill out the questions electronically. Subsequently the answers are converted to the nessecary data so I can perform my analyses.
Another pro is that I can provide others access to the database but monitor their actions and changes, and also provide limited access in case of multicenter trials, to limit the risk of errors creating new cases.
Cons
I cannot see which patients have fully been included or have finished the study. Although a progress bar is included now, some questions are not obligatory and are still counted for the study progress. But there is not much to dislike.
Response from Castor
Hi Gwendolyn,
Thanks for your positive review! We're glad you like our ePRO solution and the central user management.
We recommend using the record progress for tracking the completeness of the records, which takes into account only required questions. We are planning including a record status option where you could mark your records accordingly depending on the specific study flow.
Best,
Elena
- Industry: Biotechnology
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and well designed
Reviewed on 2019/05/02
Pros
We are a small start-up company and the task of setting up our study fell on me, a person with absolutely no experience with EDC systems. After doing a little research we selected Castor EDC because it seemed easy to use and the price was right for us.
Castor EDC has been everything we've hoped it would be. It is easy to learn and set-up. Our study sites have liked it and found it very easy to use. It is feature complete doing everything we have wanted to do.
One concern we had was that the company has no US-based support and we are on the West coast. As such, getting support in real-time is really not an option. I was also concerned about possible language barriers. Those initial concerns have not materialized to be realities. On the three occasions I have required support, I have received it within 24 hours, via email. Each time the answer I received was complete and they addressed my question on the first response.
Overall, we are very satisfied.
Cons
I have two fairly nit picky issues:
1. Setting up user rights is a bit clunky. It is very flexible, which I love, but a bit clunky.
2. Dependencies and validations are limited to a single field and the logic is very limited. On the plus side, one can work around those limitations with hidden calculations.
Response from Castor
Hi Bill,
Thank you so much for you review. We are very happy to be able to help your business with such an important element of your journey towards getting Alibrex to market. I will be in touch soon for a personal introduction.
Please know, while not immediate, we do plan to redesign the validation and dependency builder. In the mean time, as you mentioned, multi-variate edit checks and dependencies can be scripted using calculation fields.
Derk Arts, MD PhD
CEO Castor EDC
- Industry: Medical Practice
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Positive experiences with Castor
Reviewed on 2019/08/08
I can only recommend Castor since using it, it's easy, comprehensive and complete and has an...
I can only recommend Castor since using it, it's easy, comprehensive and complete and has an excellent support staff.
Pros
Castor gives an easy to use, easily understandable online tool to set up and execute your research projects. Starting up is easy: just play with it! Don't be affraid to ruin anything, just try it. It give some excellent videos for your support in starting with Castor.
The helpdesk is very helpful: mails are responded to within the hour and issues are actually solved, even it takes quite some time (several days in my case).
Cons
If you want to set up calculations in Castor, you need knowledge of java. It would be a great benefit if this was made easier. With a little trial and error, you will get a long way, but it remains an issue. Despite the fact that Castor gives you quite good support on these calculations.
Response from Castor
Hi Olav,
Many thanks for your 5-star review and for praising our support team! We indeed try our best to help all users get the best support possible.
As far as calculations go, our calculation library contains a lot of ready-to-use templates that you can easily adapt for your own use. The advantage of javascript, although it requires some getting used to, is that it is quite powerful, so it allows you to perform complex calculations and edit checks to ensure data quality. But if I understand correctly by now you're a pro :-)
Best,
Elena
Customer Success Manager