Exelare Reviews

Ease of use and the fact that I can set every tab to look and work the way we like it. We can set certain fields to be required before the consultants can save the information - that helps overcome user reluctance to do the work and ensures we have at least the basic info saved.

The mobile app interface. It's a bit clunky and doesn't offer a viable solution.

The price is affordable. It is well organized. Looks nicer than a lot of the competition. Good outlook integration for email. Resume parsing is accurate. You can source multiple sites (internal database + CB + Monster) under one search. Keeps everything organized under one package.

Lacks a lot of features compared to competitors. Web based version only works on Silverlight, so any browser that has been updated in the past 2 years will not run the application, if you use web apps via your browser to pull information for your SMS / Phone system plug in, it will not work. Lack of 3rd party integrations, you are forced to use their approved vendors (RingCentral or Skype can only be used for PC / Desktop phone calls. Some Canadian company I've never heard of for the SMS / Texting features, only can use DocuSign to digitally sign documents, Drip marketing is also only available through SendGrid, etc.) They have custom API access but in order to even see what that info is, or any documentation on it you need to upgrade to the per month plan. If you email there sales / marketing team about ideas, or if they are planning on fixing something down the road you will rarely hear back. No full custom automation, they have Database Triggers but nothing that sends and reply's to emails automatically via the app. You can set that up via Outlook but it hardly saves much time. You can add your companies branding to resume submitting, however it will not remove the candidates information. LinkedIn Chrome plugin hasn't worked in a long time. Requires A LOT of manual data entry for tedious tasks

The customization of the ATS & CRM as per you need. Adding external candidates to the ATS.

The downtime and user interface needs a lot of improvement.

The searching functions and customization capabilities have been key for our business. You can do a ton of your own modification to the data so you can search and sort through important fields to help find what you're looking for.

Remote capability and Mac support are somewhat limited. Due to our customized use of the system it's hard to use it on a mobile device for anything but looking up contact info.

The ease of use and ability to customize it to our companies needs. The support team is very knowledgeable and dependable.

sometimes issues with connectivity and responsiveness of the database

Easy to code candidates. Simple to make it specific to you industry. Easy to import emails and documents into the system. Easy to parse information from the web.

A bit hard to navigate some of the more complex things in the system. Seems like with a few changes the system could be even more robust and usable. There are some quirks that could be continued to be ironed out.

I like the flexibility to set up my candidate information so that I can search it which coincides with how I promote my business.

I would like to be able to script info on the candidate screen to allow me to more easily evaluate a candidate when I qualify them for a job.

It is helpful in maintaining a lot of contacts and information.

It can get messy easily if it is not constantly cleaned up.

There is a lot you can do with this ATS: drop boxes, mass emails, automated job postings, great search features. The Static Views are great to make folders of candidates or contacts. You can attach extra documents to any record.

The interface is a bit clunky. It takes a few clicks to accomplish a task. It would be nice to be able to mass action candidates once they're linked to a job req.

It is a very well designed ATS software and can also be hosted locally for fast functionality. even thought it is locally hosted, if you have static IP to your server, you can actually access and use software from anywhere. They also have mobile app, which i suppose yet to get more developed.

Support is almost not available.

Their owner does the support by his own. He does not pick calls in day time at all, since he works in night (probably focusing other part of world). Generally if you have problem in system today, it will get resolved in about 3 to 10 days time. . Even sometimes MOST URGENT issues takes about 1 or 2 days time to get resolved.

Out of this, we many times observed that we had to work with ATS system even though we have one. Since it was not working that day and we had not one to support.

It's very customizable & there is the capability for the end user to edit & change some fields.

Reporting is difficult to get your arms around. The logic of this system doesn't work like most ATSs & there's been some difficulty understanding the difference between "Potential" and "Received" candidates in our workflows.
Also the data transfer from our old ATS to this one did not go as smoothly as planned. We were told that the linking of candidates & contacts to companies & jobs would happen a day or 2 after the data loaded. Some of the links did generate after the fact, but we're still going in months later & re-linking things.

Its easy to use, once you get proper training and upgrades as per your need, it works well.

Sometimes, the way of usage confuses, as few features work two ways. But once your way of usage or pattern is done, then its works well.
No Value calculation algorithm in the software.

Good features. Like having the ability to search and post to multiple job boards at one time. Never any downtime and the app is very quick. Countless ways to organize candidates. The live filtering is very helpful.

Some features sometimes don't work - However, they have always done a good job of making adjustments/customizations to compensate for it.
It would be great if there was more user customization ability (hiding/renaming/editing certain fields, more customized reporting, etc.)

Job Posting,
Import and Export the candidate profiles,
Tracking the candidate received and sorting applications,
Interview schedulers,
Notes and Other updates till onboarding.

Product is good but they can improve more.

Every CRM has its strengths and weaknesses, but overall Exelare provides all of the functionality I need to perform at a high-level as a technology recruiter. I've compared it to quite a few others out there and although some solutions have some bells and whistles that look cool, as recruiters we tend to do the same things day-in and day-out and frankly Exelare just seems to perform most of these functions simpler and more reliably than most other CRM's. They also continue to improve and innovate constantly, and a lot of it is driven by customer feedback which I really appreciate, and their customer service is consistently spot-on with very fast response times. Overall I love the solution and I'll be sticking with it as long as I'm in the recruiting business.

If I were giving this review six months ago I would have said that their Outlook integration needs to be improved as well as the process for parsing information scraped from a LinkedIn profile, but both are currently being addressed with production releases happening in the next few weeks (I've seen the beta for one of them), so they've been very aggressive about responding to their users' chief complaints.

Adaptable, ease of function and ease of learning.
Since joining, we have had a great experience, through sales,support, etc.
Our concerns and needs are heard and met with solutions or edits that meet our needs, and developed on a quick turnaround.
Training is on demand, and always met, for my growing team

Some things are still manual, and need to be edited and updated.
Initial set up seems to be more of an issue more recently.

Easy to use and follow interface, easy to submit candidates, alerts were easy to use, workflow made sense, and it was easy to customize searches and save them for future use

Didn't have a lot of bells and whistles, and did not easily integrate with other platforms. I prefer Bullhorn if you can afford it, because it seamlessly integrates with most add ons.