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220 Reviews
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
We have used the TimeFlow clock for our office for 2 years now and we love it.
Reviewed on 2018/06/15
The time spent on payroll is cut down quite a bit. I allows each individual worker to not only view but print out their hours while keeping the privacy of everyone else's profiles protected by adding a password. It has helped accountability for time worked honest and fair. It also gives great reports for punctuality/tardiness which has helped when doing reviews with each employee monthly.
Pros
Easy to use and easy to log in for each individual employee. The set up for payroll viewing on employees is not only easy to use and navigate but extremely helpful when it comes time to submit payroll.
Cons
To be honest, the only thing that I can even think of is that we update the background depending on season/occasions...it would be nice to have more options for customizing the wallpaper.
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Time Clock for the Money!
Reviewed on 2017/01/24
I have 5 Employees that use this everyday. It's easy for them to punch in and out multiple times a day. When I am ready to run time sheets for the week it's simple and easy. I just review everyone's entries and make sure they are correct. If I need to make a change it's super simple and quick. Once the times are correct I can easily run a summary of the time and print that out to log into Quickbooks Payroll. Takes me about 15 minutes every other week. I highly recommend this it's affordable and it actually works.
Pros
Easy to use, Does exactly what I need it to do.
Cons
Sometimes it has weird Defaults I'm sure it's an operator error but I know how to get around them now so it's not a big deal.
Response from Duoserve
Thank you for your review Keli. You can use Parallels on Mac to run TimeFlow. Many of our users do that.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Time flow had to be replaced.
Reviewed on 2017/01/26
When we changes servers our IT provider spent an entire day with Timeflow support to no avail just trying to switch the program over. Now only available as online clock and we found much less expensive and so far as reliable Timeclock provider and we spent more on our IT rendezvous with Timeflow than buying multiple new licenses.
Pros
It keeps track of time.
Cons
It cost us more than the value of numerous licenses and was still unable to move to our new server.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Overall Good - But Wish It Was GREAT
Reviewed on 2017/01/10
We use the Duoserve Timeflow as our main Electronic TimeClock. There are many features we like about it, however, it falls short in areas that we would prefer to have....such as different categories for time away such as Birthday, Jury Duty, Funeral or any other categories covering time away. It's not appropriate to lump these absences into "Vacation, Holiday, Sick or Regular". Also, being in the Eastern Standard Time Zone, we have issues getting support when as timely as we would like. Other than those things, we find it suits our needs adequately enough and decent value for the price.
Pros
Easy to use - like the biometric feature and reports easy to read.
Cons
Needs additional features as explained in comments submitted. Support not always available when needed due to time zone differences.
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software
Reviewed on 2016/06/17
We purchased TimeFlow software in 2012 to replace a system that used time cards. we have been happy with our purchase.
Pros
I love that my employees can see the time of their last punch when they clock in/out. If an employee forgets to punch in, they see that when they leave. We catch and correct errors much more quickly than we did with a card swipe system.
Cons
Wish there were an "undo" button or that changes would revert to the original punch time unless confirmed in the Admin/management menu. On rare occasion a shift manager has made a change to the wrong day and realized it before saving, but has to remember what they changed to put the original punch back.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works for Us!
Reviewed on 2016/07/14
Once we upgraded to the online system it has been incredibly smooth and convenient for our office. We have been using it for several years and have had little to no problems using it.
Pros
Functionality is incredibly easy! We don't have a lot of issues using the software and it's great to have it on multiple computers in the office. Before we were only able to have it on one.
Cons
There are some feature that we don't really use so it would be nice to take those feature off. It was also hard to submit our credit card online after our because the expiration date only went up to 2020. Renewing the service took a lot longer than I was expecting.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent, Easy to use, Employee Time-keeping
Reviewed on 2017/01/31
We are a small business with 5 employees. From installation to implementation, TimeFlow has been absolutely amazing and painless. Customer Service was very responsive and helpful when we ran into a bump during installation. We installed on a Windows 7 PC, no issues, it has been running without a problem for years now. Employee punching in and out is super easy, especially for those that are not computer-savvy.
Pros
Easy to Use
Value for the cost
Easy installation
Helpful customer service and quick support
Cons
Takes some time to learn all the features, but it's down more to the individual user than the app itself
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good Service
Reviewed on 2017/01/05
I have always had good feedback and help when requested. Good value for what you get. It took me a bit to learn the Time Flow system, but once learned was very easy to use.
Pros
Easy to use and download at any given time.
Cons
Can be confusing at times on how to change or alter employees punches.
Response from Duoserve
Thank you for your feedback. We are glad you find TimeFlow simple to use and user friendly, as well as being a good value for the price. We welcome any and all feedback about features you would like to see, and you can always submit any suggestions through our support forum.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
A good program for keeping track of employee hours
Reviewed on 2017/07/10
Employees can be in charge of tracking their hours rather than supervisors, then administrator just needs to run report to verify hours
Pros
Can run reports, can install on multiple machines and data syncs up, easy to make time sheet corrections
Cons
Reports can be difficult to run (date ranges inaccurate); user interface can be slightly complex for our company's needs; clock in/clock out buttons have low contrast - can be confusing and employees will accidentally clock in/out twice in a row, throws off time sheets

- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
TimeFlow by DuoServe
Reviewed on 2017/01/24
I have been using Timeflow for 7 years and am still using the non-subscription version where I do not have to pay monthly. I like the ease of use for my employees and the ease of use to print out the details for the payroll company.
Pros
No monthly subscription fees
Cons
Newest version has monthly fees so I cannot upgrade
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
TimeFlow not working due to Technical issues, resolved quick and courteously. incentive for...
Reviewed on 2017/12/11
Quick and easy way to implement in and out times of all our employees. Great aid in doing payroll
Pros
Simple system for employees to locate their name and put in their password. Also the in and out boxed feature helps to prevent errors. Adjustments can also be make easily if there is an error.
Cons
Overall we have had no real problems. Possibly if the in and out time boxes were highlighted differently or if the time after you hit enter on the box was a bit quicker it would prevent some issues.
- Industry: Food Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Program
Reviewed on 2018/06/15
Easy to use. Can put all employees in and change as needed. Can track time efficiently and effectively.
Pros
This program is easy to use. Works well for our small business. Has just the right amount of functions for us to have productive use of a time clock for payroll purposes.
Cons
I am hard pressed to find something that I do not like about this program. We use it with no complaints in our office. We were provided an incentive for this review.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
IT professional that uses this software for clients looking for a reliable, easy to use...
Reviewed on 2018/02/08
I like the incentive program, where I receive something from Duoserve, but honestly, I would recommend the software even if there was no incentive, its a good product at a reasonable price.
Pros
It's reliability, rarely has issues, always available. I have clients that have been using the software for over a decade, still happy with it.
Response from Duoserve
We are glad that you as an IT person find this software a good fit for your clients, and that you tye have not had many issues for over a decade.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TimeFlow has been a great program to work with.
Reviewed on 2018/01/26
We are easily able to manager associates and time sheets. It's one of the simplest easiest software I I have used for clocking in.
Pros
I thoroughly enjoy how easy it is to use. The administrative functions are easy to understand and work with.
Cons
I dislike that when the computer is asleep and you use the spacebar to wake up the computer it will automatically clock in/out the clerk who was last clocked in/out.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Decent time clock system. Would like to see some improvements, but it works for our needs.
Reviewed on 2018/01/25
Pros
Simple clock in/out. I also like that each employee can see the hours they've worked and request sick/vacation days.
Cons
Would like to see a built in schedule that all employees can have access to. And since we are a retail store would love for there to be a way to track employee sales with the hours they worked. Don't know how to get in touch with customer support!
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Accurate and simple to use for staff
Reviewed on 2018/01/25
Time savings
Pros
Simple employee time entry.. There are very few issues when staff enters time in, time out for start of and end of day or during lunches and breaks.
Cons
Some setup areas are quirky. The initial view is hard to navigate so we always switch to trable view. Set up of new employees isn't always simple.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Been using this software for years, there is a reason we haven't switched.... It's perfect!
Reviewed on 2018/01/26
Simplification of my day, time is money and I couldn't even imagine how much time this one application has saved me, not only with record keeping but by eliminating mistakes as well.
Pros
Installation was a breeze, the client application allows sign in from multiple locations and the database keeps track of all the information so I don't have to.
- Industry: Industrial Automation
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Digital time card system for small business
Reviewed on 2018/01/26
I do not have to add up time cards.
Pros
Easy to use and this is a cost effective program for a small business. We purchased license before it went to a subscription based program.
Cons
Not many Cons but it would be nice to have paid holidays automatically entered and avoid going through each employee every holiday.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Duoserve Timekeeping Software Review
Reviewed on 2016/06/15
We have used Duoserve for seven years and are very satisfied with the ease of use, accuracy, and functionality of the software.
Pros
The software is user-friendly and requires virtually no explanation for new employees to begin using.
Cons
The only issue we have had is transferring the software from one computer to another (e.g. during computing upgrades).
- Industry: Sporting Goods
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Regardless of the incentive for the review, I am happy with Duoserve as a product and tool.
Reviewed on 2018/04/03
The duoserve software gives me one less thing to worry about
Pros
Duoserve is easy to use and always accessible. Duoserve keeps the summary totals easy to track....speeds up the payroll process
Cons
Other employees(with cooperation) can still clock in or out for one another when they share their password.
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
great
Reviewed on 2017/10/07
Pros
This product is very easy to use.
The staff has no difficulty when clocking in and out and I can print payroll very easily
Cons
The product does not really not have any cons.
I quess the only thing I do not like is if the staff does not clock out, the program keeps rolling for days
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Over 5 years using it!
Reviewed on 2018/04/03
Pros
Makes employee time tracking a breeze and payroll a lot faster!
It's very reliable and as long as you have internet works like a charm.
Cons
An offline mode would be great in case of internet outages as it won't let staff login in.
I can't really find any other issues.
- Industry: Import & Export
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easiest time clock!
Reviewed on 2016/06/15
I love this software! It makes doing payroll a breeze. I am the Operations Manager at Graphic Equipment & Supply. We have used this software for more than 5 years now and I have never had any issues with it failing or locking up. The user interface is easy to navigate and any changes you have to make to employees for any reason is a breeze.
Pros
Ease of use
Cons
None
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
have been using this software for many years. I like ease of use, functionality, dependability
Reviewed on 2018/06/13
Pros
Easy to use software with great reporting features. tracks hours, employee time off schedule. inexpensive price poing
Cons
integration with quickbooks would be great to have functionality. maybe more features having to do with back office operation
- Industry: Design
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Time Keeping Product
Reviewed on 2021/07/06
Overall, it was a great product and I would recommend it to others.
Pros
How I could use the product on different computers and devices, it made things so much more easy and manageable on a hectic workday.
Cons
There were often mispunches that couldnt be fixed unless by a supervisor, so it made things kinda unneccesary when clocking in and out.