Webex Reviews

It is very easy to use. It allows a large capacity of participants and allows sessions to be recorded.
Something that makes it a very good option is that it allows you to enter the sections even by dialing a number without the need for software (although it would only be audio).
The integration that it has with other Christ solutions and that allows adding a great variety of video conferencing devices makes it a very flexible application.

Price may be one of its downsides. Comparing it to others like Zoom, the price may go up a bit. However, for a medium to large company, buying by volume can compensate for this situation.

Interoperability with other tools: Webex can be easily integrated with other productivity and collaboration tools such as Google Workspace or Microsoft 365.Audio and video quality: Webex offers high quality audio and video for online meetings, making it feel like you are in the same room as the other participants.Real-time collaboration tools: Webex offers real-time collaboration tools such as screen sharing and online document collaboration, enabling teams to work together more effectively.Security and privacy: Webex offers robust security features to protect confidential data and information.Increased efficiency: By using Webex, meetings can be faster and more efficient, as participants can focus on the essentials rather than physically travelling.

There may be several reasons why someone does not like Webex. Some people may find the user interface unintuitive or difficult to navigate. Others may have problems with the stability or quality of the video or audio. There may also be limitations in terms of functionality for some people, particularly those who need more advanced features. Finally, some users may consider the cost of Webex to be too high compared to other similar solutions on the market.

It has an enhanced security and many integration and plugins even fi they are expensive

The UX is horrible and the meeting are always unstable and there are always audio issues

Webex is an excellent tool for conducting video conferences and online meetings, offering a wide range of features such as calls, messaging, polls and event organization all in one application. Its interface is easy to use and its implementation is quick and simple, allowing for a smooth transition to remote work. Additionally, Webex is compatible with a wide variety of devices, making it accessible from anywhere and at any time.

It's a disadvantage when internet connection is weak, as the quality of sound and image suffers greatly. It would be helpful if there was an option to manage it with lower speed to be able to listen clearly.

Webex has a user-friendly interface that is easy to navigate, making it simple for users to start or join meetings without any difficulty.Webex provides various security features such as end-to-end encryption, multi-factor authentication, and data encryption to ensure the safety of user data and communications.Webex allows users to share their screens with others during a meeting, making it easier to present information and collaborate remotely.

Occasional glitches in audio and video quality, such as lagging, echoes, and low-resolution images.

I cannot say I didn t like Webex. It was a nice tool, the quality of audio and video was always good, no matter where if I logged from home office or headquarter of the company.

I wouldn't neccesarly classify it as a con, but I would like to have more functionalities embedded. I think it is better whe you have a tool and you can message, call or have a video conference in the same place. Webex is also not that user friendly as Teams or Slack.

The advantages are very high-quality video and audio-conferencing capabilities in addition to an easy-to-use interface for both hosts and participants. It also features screen sharing options for presentations or demonstrations. In addition to Integration with other productivity tools such as Microsoft Outlook it also has recording and playback features for meetings.

The downside is the limited customization options for meeting layouts. In addition, occasional interruptions or technical problems during meetings often occur. Some users even report difficulty downloading and installing the software. It also requires a stable internet connection to work properly. It also costs more than some other video conferencing options.

It is the oldest web conferencing software with lots of features if you need to do a webinar or record a live work session. Very reliable, with the possibility of setting up the waiting room and many security settings. I also like the option to join via phone call, sometimes useful for people in remote locations.

Painfully slow if the user on the other end does not have the web client installed.

It can be used for any meeting and has the option of breakout rooms, polling, and chat.

It has a Citrix plug-in that must be downloaded and when non-users attempted to join they must download thr plug-in. It can be cumbersome.

Great for collaboration and screen online presentations daily.

I like overall app there is no feature that I used or like least.

No too many logins needed just a meeting link, one click, and boom! you join the meeting
The application provides a very clear audio and video quality.
The number of people it can accommodate in meetings awesome.
The meeting still goes on even if the host disconnects or has internet connectivity problems.
The android phone application is very stable and anyone with a good phone can use it.
A good tool for conducting interviews online as it provides additional functionalities like a lobby and also meeting locking.

The pricing is slightly higher for individuals with a low budget. They should look into that
It also needs a very stable internet bandwidth.
I did not like the idea of using voice over the internet while using mobile phones. It also proved a difficulty for people who have no complete understanding of users to use the app on a mobile phone.

The software is relatively easy to use and set up from both an administrator and user perspective. We have been using this software for around two years, and we have had success with 1-1 Meetings, group meetings, company-wide town hall meetings, and large workshops or other events involving people from both inside and outside of our organization. The integration with GSuite email and calendaring works great, and the ability to have personal rooms along with persistent rooms for invited guests has been a big feature for us, especially with everyone working from home. Finally, the integration with the RoomKit devices in our conference rooms has worked really well with bridging together on-premise and remote workers during meetings and other collaboration sessions.

While there is a stand-alone application which can run all the time on your computer, I feel there is a fair amount of confusion as to if it should be used or to always simply rely on the web client for everything. Product features seem to lag significantly behind other solutions such as Microsoft Teams and Zoom, and I have found that WebEx is slower in connecting to meetings, and has lower video quality, than Zoom.

I use Webex to teach continuing education courses at my local community college. I actually pay for an account out of my own pocket after having so much trouble with the software the college provided. Webex is very consistent. It's rare that a student has trouble getting on. It allows me to share my screen, record sessions, track attendance, use breakouts, share files and video. Really, anything I've needed to do. The phone app is very good and I've had to use it when my power went out during class. I just hopped on the mobile app and finished teaching from my phone.

The only downfall of the software is that users have to download a plugin to use it on their computer. Rarely do any of my students have an issue with it. However, people seem more resistant to downloading things these days and some of them do complain about it.

It is very simple to use in general.
The tool can be used by clients and business partners for free, which allows us to collaborate with them in a safe and comprehensive way with the rest of our solutions.
Although we have our license that includes storage in the cloud, customers or business partners do not need to pay anything to collaborate with us and use our spaces. Which makes it a very convenient tool.

I think the costs are not the best.
To be able to use and take advantage of it, you have to acquire different types of licenses and integrations. For example with Webex Meetings, it is not something that you have for sure, it is something that is integrated as long as you have all the licenses and subscriptions.

Despite having many features, which can somewhat hinder those who are experiencing it for the first time, the application offers a simple way for a videoconference.
The application already automatically generates a password link for all participants.
Plans: Free, Beginner, Plus and Business, each with dirty features.
Free: Up to 100 participants and meetings of up to 50 minutes in length, with an unlimited number of meetings per day, month or year.
Beginner: Monthly fee of $ 13.50, can host up to 50 people per meeting, offers unlimited meetings, file sharing, 5 GB of cloud storage and recording transcripts.
Plus: Monthly fee of $ 17.95, can host up to 100 participants per meeting, offers the possibility of assigning alternative organizers, allowing others to schedule meetings on behalf of the main organizer and is supported 24 hours a day, 7 days a week.
Business: Monthly fee of $ 26.95, can host up to 200 participants and has 10 GB of cloud storage. It has the possibility of integration and synchronization with Microsoft Exchange and Active Directory.
Offers end-to-end encryption; extensive meeting tools for participants and hosts.

A wide variety of meeting setup options can be confusing for novice users.
Strong competition from Miscrosoft's Skype for Business. In some meetings, the video hangs for a few seconds, while participants are still talking, even with a dedicated 200mbps internet.
When you are a beginner, using the app for the first time, you can get lost among so many features. The start-up tutorial should be more complete and less cluttered with information.
When sharing many screens, there is a slight lag in the transmission, which can cause the participants to lose focus.
The audio quality drops considerably when using the notebook or PC speakers.
When meetings are recorded, the deadline for making them available is too long (sometimes you have to wait 24 hours before the recording is available.).

- easy to use : no need to install client S/W for meeting, only can invite an attendee by 2 steps
- good quality of vioce : can hear good quality of voice and latency is under 0.2 sec
- network connectivity is always stable : I didn't experience for lost signal while meeting
- video screen adjustment : can increase or decrease video screen size and put wherever you want
- great collaboration S/W : I think that Webex Teams is better than Microsoft Teams.

- Language support : AI function can't use in Korean.
- hard to use in Webex Event : UI/UX in Webex Event is very complicated
- expensive : compare other S/W, I think that Cisco Webex is most expensive in this area.

It is relatively easy for me to set this software up for my users. Most of the time, we are the ones on the guest side of the session. We typically talk to other companies who are selling software and they use Webex to demo products. As far as getting into the session and getting set up it is easy as long as there is someone with admin privileges present. The video quality is okay, and the point usually gets across. It is nice that the host can share their computer screen for demos or presentations and it is nice that Webex does not require any user account creation to join a meeting. Also the ability to dial in to a conference call is wonderful if one side or the other is having sound or microphone problems.

It is impossible to set up Webex meetings on our domain without an administrator or technician being present. Webex requires a small program to be installed and this causes problems for end-users. They usually try to set it up themselves and mess something up or get stuck at the admin credentials screen. This is required every time someone schedules a Webex meeting. It has become such an issue that we ask users to let tech support know when the meeting is scheduled so we can make sure to be there.

The Web Application is good as it will give notification to join meetings directly.It has helpful features like Share Screen, Chatting, You can get a grid or detailed view if its Face to Face Meeting.

It is too hard to share screen and toggle if you are using multiple screens. You need to make sure evrytime you are sharing right screen.

- Automatic invitation sending to the invited attendees through the platform.
- Option for reguired registration which enables the particpants’ behavior tracking
- Update the participants for potential changes in one step
- Easy and quick users’ role management
- Option for feedback form after the end of the event
- Detailed reports
- Responsive support team

- Quite complicated Event setup
- It is not possible to setup reccuring Events (there’s the solution of creating a list of events but that means that I must create each event separately).
- The option of “Background music” (during breaks) is not supported (sound breaks)
- The users logging in using their browser are facing sound and video-flow issues.
- The Panelists that don’t run a temporary application have limited access to some tools/features.
- Users of MS-DOS have reported several issues.
- The videos don’t play in full-width and that makes impossible for us to host pre-recorded presentations.

Well, Cisco Webex Meetings offers the highest quality of audio and video outputs that anyone could expect from such a provider. It is fascinating and perfect for your crucial virtual meetings. The video quality is superb (may depend on your internet speed, device, and browser) and it has no disruptions nor freezings which waste your time as well as resources. The quality of the audio is also at the highest standards and it runs exactly along with the video by giving all participants the real-time experience unlike other software, which caters awkward and irritating experience when the video and audio do not flow the real-time.

Then again, it supports any device you have. Let it be a smartphone, desktop computer, laptop, notepad or tab, Webex suits for any device. It is fantastic. Moreover, the easy installation process has made the software much more popular and effective. No downloads or plug-ins required.

The instant connection between the registered devices and the meeting room is an excellent feature in Webex. You really do not need to connect your device manually, the software itself will do it for you once you enter into the meeting room.

So far I have not come across any drawbacks in this software as it perfectly, identified all customer requirements and provided them at their best quality.

With the new work from home push brought on from the COVID 19 pandemic, we needed to find tools that would facilitate the new normal. Webex is a great tool that we use for multiple applications.
1. We use this for internal chat back and forth within the company. This tool provides instant messaging that is faster than e-mail and more likely to be read by the user.
2. It is very good for web conferencing. This tool and others like it save on travel costs by allowing group meetings with people from all over the world to collaborate - face to face if the cameras are used. It is so much better than the expensive, clunky video conferencing equipment from 10-15 years ago.

In addition to the web conferences, you can share your screen and do a live demo when conducting training on an ERP or other software applications.

3. VOIP - for me, working from home is a mixed blessing. One of the issues I have with working at home is that my cell service is very spotty in my home (we have cut the cord and only have cellular) Using Webex for VOIP yields a clearer signal than my cell phone and the cost is low for the VOIP services.

4. Security - our IT team evaluated this and found it to meet security requirements to allow use. (One of two collaboration/meeting tools allowed)

I don't have much that I dislike on this tool. One thing that can be a problem is that I have multiple tools we use for web conferencing and chat messages. Between checking two chat boxes plus e-mail and handling live calls and web conferences, it is easy to miss a message with so many ways to send them. I sometimes fail to see that I have a Webex message until hours or sometimes days later.

I've been using Webex for both business and personal purposes. It guarantees security and is constantly updated. Connect in real time for real-time group messaging, advanced search, and personalized spaces.
It allows you to share any file, such as a document, presentation, or video. Can upload files up to 2 GB in size. The fact that you can drag and drop files, whiteboard can be used by more than one person simultaneously is my favorite feature. It is simple to share or switch between an individual windows or the entire work area. It has a high-definition video display with up to 25 members visible at all times.

It also integrates well with the rest of Cisco's portfolio for videoconferencing, voice, and contact center. One of Webex's main advantages is its a strong security, and you can rely on it to ensure your protection and information security within a Webex call.

There isn't much to complain about with Webex. That could be more expensive than other comparable options. However, it is a professional-oriented product that is well worth the price. Security is critical, and it pays to have it. Virtual backgrounds in videos consume a lot of computer memory. It's impossible to avoid background noise. Exception of sharing .tif files

It is one of the most helpful program in my business life. It makes the discussion easier. You can quickly set-up a meeting for anytime in the future. If you need to have a meeting immediately, one-click webex is the quickest way. During the meeting, you can annotate onto screen even if it is not your screen. It helps to have a better discussion. It is even possible to dictate another attandee's computer. I could not believe when I realized it. It is also possible to get the detail of the meeting including attandee list and you can even record your meeting.

There are two cons that I feel while using webex. First one is a new issue. After last update of webex, I do not think it is user-friendly enough anymore. I am having issues to control the meeting. It was better with old revision. I have no idea what is the driver of having this update but it obviously need another update. Last and most important one is the delay of the action for me. When I am controlling someone's screen or annotating on it, what I have done appears others computer late. Frankly, I do not know it is due to an issue with webex or internet connection but it sometimes makes communication harder.

I really like that you can host large seminars and invite a couple hundred people or you can have a 1 on 1 meeting with a client and it's safe and secure. I also like that the people you invite do not have to create a user ID and PW. Also really love that you can screen share so I can show a client their portfolio and performance. Also great feature is if you are hosting a seminar, you can mute everyone as the host to limit background noise for other people trying to listen.

The things most frustrating with this software was the customer service. We had trouble at the onset with it and their customer service desk is overseas and hard to get through. It was the start of covid19 (Mar-April 2020)when we were all working from home and hold times were no less than an hour to get through. My call kept dropping and I had to call and get in queue again. Once I was through, the representative was helpful and able to resolve my issue. Not sure what current hold times look like.

What I like most about Webex is just how generally good it is. Of all the business applications that are used in my organization, Webex is one that I've come to trust that it will always be working, and working well. It is easy to use, and the quality of the calls are top notch. Our organization uses a number of web conferencing services, including some that we host internally on our own infrastructure, and I often recommend Webex over our own internal service as it is just that much better in terms of quality. Despite the fact that it lives outside our network, I have never noticed any bandwidth or performance issues, and this is saying something considering that our internet link is notoriously inadequate. Of the variety of external services that we do use, I've found that some are often finnicky or don't work, but Webex works 100% of the time. It is my go to for large scale meetings where quality and reliability are of the utmost importance, because I know that it will deliver.

One gripe I've always had with Webex are some of the quirks surrounding audio. For one, the functionality where call in users are linked with their web sessions is pretty weak. While you can certainly do that, I've found that people don't really understand how it works, and we typically end up with about 75% of call in users who are not linked, which can make it really difficult to figure out who is speaking. Improving that process would definitely enhance the experience. Also, integrated audio and teleconference audio do not seem to link, which is a bit odd and annoying,. it would be great to bridge those two audio services, so that all users can hear each other, regardless of which audio option they are using.