Kompyte Reviews

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37 Reviews

- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
One stop shop for competitive intelligence
Reviewed on 2023/02/06
Pros
I loved how easy it was to view competitor scorecards. Our marketing team developed awesome scorecards that provided easy to interpret snapshots of our biggest competition. I used this heavily when I was in a CSM role and needed to understand where customers were coming from when they wanted to switch to a competitor. It helped me have natural conversations about the pros and cons of both.
Cons
It could have been the team that implemented it at my company but I didn't like that you couldn't see when the battle cards were last updated.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Daily intelligence tool
Reviewed on 2023/09/26
Pros
Customer service, our representative is amazing and has gone above and beyond for usSEO TablesAd and keyword trackingCollect feed & customize searchInsight atomization
Cons
I like Kompyte and our customer service representative quite a bit, but sometimes there are anomalies in presented information, these are addressed swiftly. More vexing, it is not possible to export battlecards into a PowerPoint or tables into Excel. This requires manual work by me as these formats are required by my internal customers.
Response from Kompyte
Hi Tara,
Thank you so much for your genuine and comprehensive review of Kompyte. We appreciate the praise for our customer service team — we're always striving to go above and beyond!
We're glad that you find value in features such as our SEO Tables, ad tracking, and insight automation. It's rewarding to hear that these tools are serving you well.
Your detailed feedback regarding the limitations in exporting Battlecards to PowerPoint and tables to Excel has certainly touched base with us. We understand that this can cause extra manual work for you, and we apologize for the inconvenience.
Although we currently do not have a solution in place for this particular issue, we're always seeking ways to enhance user experience. Your feedback makes an immense difference, as it provides our team with a clear insight into the areas where potential improvements can be made.
Thanks again for taking the time to share your experience and suggestions.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Adequate for my needs
Reviewed on 2023/02/03
Having a resource to store knowledge is fantastic. Quick reference battle cards are great when you...
Having a resource to store knowledge is fantastic. Quick reference battle cards are great when you are in the moment with a customer and discussing things live on a call.
Pros
The UI is very easy to navigate. Nothing that blows your mind when you use it but it is good. I also like how you can see the main cards in the dashboard so you know where to search.
Cons
Sometimes the search function doesn't work as well as expected. Other times when you search it works great. If it was a little more consistent it would be ideal.
Response from Kompyte
Thank you for taking the time to leave us a review, Cody! We are happy to hear you find the UI intuitive and that Kompyte's centralized Battlecards and competitive knowledge are helpful during your sales calls. Can you please explain what issues you are experiencing with our search feature so we can take the necessary steps to improve our search capabilities? Any additional feedback would be highly appreciated.
- Industry: Building Materials
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kompyte, a valuable tool to enable sales team and more
Reviewed on 2023/02/08
Pros
Kompyte creates a way to streamline competitive intelligence for easy digestion. It has comprehensive capabilities to organize and distribute accurate, relevant information to numerous departments. The tools are a hidden gem, as they exponentially increase the value of the platform. The onboarding process has been phenomenal, and I get answers to questions within the same day.
Cons
It is a bit of a learning curve to start, as there are many tools within the platform. Prioritizing the sections that will bring the most value to your company's users first can help make the platform digestible. I also had difficulty connecting to Teams, but easily found a solution with our representative.
- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great tool, can improve
Reviewed on 2023/02/17
Great
Great
Pros
Comparison on market technology and market brands, it gives you an overall on the companies in your market but I think most of the functionalities are not being updated every 3 months. Information sometimes is outdated
Cons
No updated to 2023 tech functionalities
Response from Kompyte
Thank you for leaving a review and for bringing this to our attention. Kompyte's automated data sources are tracked and updated in your account daily. If you are not seeing recent competitor insights, please have your admin reach out to your Customer Success Manager so they can investigate. If you are referring to strategic elements of a Battlecard or report (for example, why you win, why you lose, landmines, etc.) these traits will require some manual updating from your Battlecard Admin. You would want to discuss this with them directly.
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great user experience
Reviewed on 2023/02/17
We use Kompyte for CI the overall experience is seamless
We use Kompyte for CI the overall experience is seamless
Pros
I love how easy the program is to use. The options of customization are ver user friendly and allow to great results.
Cons
At this time, I do not have any dislikes towards the software
- Industry: Consumer Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kompyte is Awesome!
Reviewed on 2023/02/17
Pros
I like how easy it is for me to look up battle cards for our competitors and explain to customers why we are better.
Cons
I don't like that there are not more of our competitors listed on there for battel cards
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Great software
Reviewed on 2023/02/17
Pros
One of the things I really like about Kompyte is its user-friendly interface, which makes it easy for users to navigate and access the data they need. The platform also offers detailed reports and alerts that provide users with real-time updates on their competitors' activities, allowing businesses to stay on top of market trends and make informed decision
Cons
Limited social media coverage: While Kompyte does offer social media monitoring, some users have found the platform's social media coverage to be limited
Response from Kompyte
Thank you for taking the time to leave us a review, Sebastien! We monitor posts on key social media networks and metrics around the number of followers, posts, and engagement. We also have tools to help identify boosted social posts. If there are additional social media sources or metrics you are interested in, please let us know. Your feedback is incredibly valuable as we evolve our product.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Quick-access battlecards
Reviewed on 2023/02/13
Pros
Very easy to access quick information about a competitor or unfamiliar product to further conversations with a prospect and overcome objections
Cons
Limited library, would like access to more general, unbiased information about other products/services that weren't specifically produced by our teams. Outside of the battlecards created by your org, knowledge base is limited
Response from Kompyte
Thanks for your review, Fabrice! Glad to hear Kompyte provides you with easy access to your competitor Battlecards! Kompyte does offer a robust library of templated Battlecards and reports along with a report builder for custom reports. All of these assets can be published in the consumer portal and your CRM. I'd share feedback with your Kompyte Admin as to which additional reports you would like access to. They can reach out to their dedicated Customer Success Manager if any support is needed in creating or publishing these assets.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Essential For Sales Teams
Reviewed on 2023/02/08
Pros
Kompyte is excellent for giving your sales team fast access to information like competitors strengths and weaknesses while on sales calls.
Cons
I have some bugs with the chrome extension but its not that big of a deal
- Industry: Telecommunications
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing product for sales teams
Reviewed on 2023/02/03
When you are constantly dealing with competitors in a sales role, Kompyte organizes everything in a...
When you are constantly dealing with competitors in a sales role, Kompyte organizes everything in a seamless and organized way to keep reps on their toes and drive revenue from competitors.
Pros
Kompyte was extremely easy to use as a new sales rep. I had several sales calls that were saved by sharing information about competitors with customers and moving sales along.
Cons
I can't think of anything that I didn't enjoy or like about Kompyte.
- Industry: Broadcast Media
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Review
Reviewed on 2023/02/03
Form a 1-10, I can give it a 8
Form a 1-10, I can give it a 8
Pros
Easy to use and understand and navigate through.
Cons
Slow performance at times and could be faster.
Response from Kompyte
Thank you for sharing your feedback with us, Jay! We appreciate hearing that you find Kompyte user friendly. However, we apologize for any inconvenience caused by the occasional slow performance you have experienced. It would be helpful if you could share the specific areas where you have noticed slow performance so that we can investigate.
- Industry: Retail
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great competitive analysis tool!
Reviewed on 2023/02/04
Great experience, nothing to complain about!
Great experience, nothing to complain about!
Pros
Easy to use and to set up, pretty good pricing, great business development team
Cons
Hard to tell, nothing bothers me so far, maybe the mobile version will make it a bit better
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great software
Reviewed on 2023/02/14
Pros
Key software for competitive intelligence!
Cons
At this stage there’s nothing that I dislike about the software
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good
Reviewed on 2023/02/14
Pros
Very easy to use I like how it auto compares to our service
Cons
From the little time I have had with it nothing
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy To Find Information
Reviewed on 2023/02/08
Pros
I like that all of the information I am looking for is in one place and I know exactly where it's at every time.
Cons
Although the information I need is all in one place it can seem a bit disorganized at times.
- Industry: Retail
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great competitive analysis tool!
Reviewed on 2023/02/08
Pros
Ease of use mostly, great tool for competitive analysis
Cons
Probably the only thing that pos up in my head is the lack of proper mobile version
- Industry: Automotive
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Tool for Sales Professionals
Reviewed on 2023/02/17
Pros
It is easier to find what you are looking for when the content is organized. I also enjoy having this data integrated into our Salesforce platform
Cons
I have had no issues with Kompyte at this time.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Komptye is good when being competitive.
Reviewed on 2023/02/03
Pros
I like Komptye option to be competitive when it comes to selling different products and comparing the differences.
Cons
Not all the competition is on Komptye sometimes I have to dig through google to find information about certain companies.
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Really cool application!
Reviewed on 2023/02/03
Pros
Battle cards are extremely useful during sales calls.
Cons
I never feel sure about how up to date the information is. My field changes a lot.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Kompyte saves us valuable time
Reviewed on 2022/10/31
Pros
Kompyte tracks a variety of data sources per competitor, saving us hundreds of employee hours each year. Insight reports are a great way to keep everyone informed of important competitor changes and alerts let us know immediately of important pricing or product changes.Customizable battle cards keep sales and customer success up-to-date on our strengths and objection handling.
Cons
Kompyte has been making frequent updates and bug fixes, I can't think of a complaint I've had in the last year that wasn't immediately addressed by their success team.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
A great tool for research
Reviewed on 2023/02/08
Pros
Kompyte is a great tool for researching market trends and also conducting competitive analysis
Cons
It would be nice to be able to add tags such as "industry" to battle cards to allow for fast/easy searching in the navigation.
- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Sales Enablement and Staying Ahead in the Market
Reviewed on 2023/02/14
Kompyte gives an excellent method to obtain competitive intelligence and enable sales teams with...
Kompyte gives an excellent method to obtain competitive intelligence and enable sales teams with insights to beat out our competitors. Advantages over other platforms that i have used.
Pros
The battlecards are key. Having great and updated content for my sales teams to use as templates is critical for our sales success. The analytics and search features are comprehensive.
Cons
Nothing substantial to note at this point. The ability to monitor and search results for immediate insights into competitor's strategies is significant.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Sales Enigineer
Reviewed on 2023/02/08
Pros
easy to access presented in an usable format
Cons
difficulty in identifying updates or changes to info
Response from Kompyte
Your feedback is appreciated! To keep on top of the latest updates, I'd suggest subscribing to Battlecards so you will receive an email notification each time the Battlecard is updated. Your Battlecard admin can also expose trait version histories so you can easily identify what specifically has been updated.
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Need to use more
Reviewed on 2023/02/03
When I used it regularly, it was great.
When I used it regularly, it was great.
Pros
The piece of it I have used is the battle cards -- super helpful for at a glance knowledge of competitors value props and features.
Cons
Our team wasn't great at maintaining/updating and I found things were out of date quickly.