HighQ Reviews

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41 Reviews

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
HighQ for Contract Management
Reviewed on 2022/11/02
Please add a tracking feature to notify the expiry date of the contract.Then I will know when to...
Please add a tracking feature to notify the expiry date of the contract.Then I will know when to renew a contract.
Pros
Single portal to manage all the contract which provides easier management.
Cons
The email notification does not has any value to me. I have no idea what it is for!Please improve the notification with meaningful description and a valid link for me to follow up.
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HighQ - brilliant software
Reviewed on 2025/01/01
Great piece of software, which allows teamwork throughout a legal matter or project and enables...
Great piece of software, which allows teamwork throughout a legal matter or project and enables further efficiency.
Pros
It’s function ability to work collaboratively as a team for project purposes but also document sharing.
Cons
It takes a while to get the hang of it,so time needs to be allowed at the beginning of a matter/project for training.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Horrible service
Reviewed on 2023/11/10
i contracted with them to deliver ISA services, i was given a commiment of when to start and how...
i contracted with them to deliver ISA services, i was given a commiment of when to start and how many calls and hours to prospect, none of teh agreemnt was deliver, they came with a full of excuse, as to why they had not stared, cancel apts, refused to respond to my questions and concerns when i cahllenged them
Pros
i reach out to them they made tons of commiments which none were deliver
Cons
they lied, they make empty primises and never deliver
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
HighQ Review
Reviewed on 2024/06/02
Pros
- Easy to use
- Efficiency
- Higher quality
Cons
- It's not free
- it's special for those who able to pay for the service
- Industry: Legal Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HighQ empowers the business side with IT-like ability!
Reviewed on 2023/04/18
It gives me a very satisfying feeling when I'm able to build a site for a client/customer that is...
It gives me a very satisfying feeling when I'm able to build a site for a client/customer that is highly customized to their particular needs. In other words, they don't have to settle for a cookie-cutter solution with elements of little value.
Pros
The unlimited potential to create unique dashboards & visualizations that are powered by very versatile iSheets & Rule Builder Work Flows.
Cons
It can be very daunting to start out new with HighQ never having seen the product. Some aspects are not that intuitive.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Hos LLP
Reviewed on 2023/05/03
The completion of large business mergers.
The completion of large business mergers.
Pros
The ease of uploading document's to the platform.
Cons
Assigning Permissions for groups and the fact that our subscription has not been updated to its most recent revision. The administration portal is not user friendly.
- Industry: Law Practice
- Company size: 201–500 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
HighQ is another great product from Thomson Reuters
Reviewed on 2023/04/27
Pros
The progress tracker and the resources provided are extremely useful
Cons
At first integration seemed like it wasn't going to be worth the effort, but once we had everything set up, it was.
- Industry: Legal Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
High Q Review
Reviewed on 2023/04/27
A very helpful app to log into legal research platforms
A very helpful app to log into legal research platforms
Pros
It is great for logging into PLC for legal research
Cons
Having to find the thomson reuters log in page was difficult at first
- Industry: Consumer Goods
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HighQ - Taking shape and working great
Reviewed on 2023/03/29
Pros
Intergration was easy with business applications, document storage, and document template building.
Cons
Program is great, no complaints and no changes are recommended.
- Industry: Law Practice
- Company size: 1,001–5,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
More experience sought
Reviewed on 2023/04/18
Not very extensive so far but I hope to work on it more in the future
Not very extensive so far but I hope to work on it more in the future
Pros
I need to use HighQ more to become more familiar with it; I would wish to get an introduction to the proper use of this service
Cons
Not enough experience yet to determine this
- Industry: Alternative Dispute Resolution
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Team collaboration enforcement
Reviewed on 2025/02/05
Pros
All in one product allowing to move fast between activities for team collaboration
Cons
Could appear a bit overwhelmed interface at beginning but no major issues
- Industry: Law Practice
- Company size: 201–500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 2023/03/29
Pros
Easy to use and learn platform, very intuitive
Cons
Notifications regarding transfers and uploads could be improved
- Industry: Legal Services
- Company size: 501–1,000 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
useful tool
Reviewed on 2023/04/18
Pros
integrated platform, easy to use, friendly.
Cons
nothing.
- Industry: Law Practice
- Company size: 501–1,000 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
User Review
Reviewed on 2023/05/22
Pretty good, i'm a newer user
Pretty good, i'm a newer user
Pros
Easy accessibility, nice layout, user friendly
Cons
Searches can come up with irrelevant results
- Industry: Legal Services
- Company size: 51–200 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review
Reviewed on 2023/05/01
Pros
Breadth of features are good. Interesting possibilities for expansion of features into new item.
Cons
Perceived effort in tailoring systems and due dates. Unsure on how its features overlap or not with existing systems.
- Industry: Law Practice
- Company size: 201–500 Employees
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 2023/05/02
Great overall.
Great overall.
Pros
Intuitive and responsive! Easy user interface.
Cons
Integration into company was difficult but that is Company's issue.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Monthly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
High 5
Reviewed on 2023/04/26
Still too soon to tell.
Still too soon to tell.
Pros
Ease of use. Compatibility and adaptability.
Cons
Cost is higher than expected. Problems on start-up.
- Industry: Law Practice
- Company size: 1,001–5,000 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good software
Reviewed on 2023/04/18
Would recommend to others.
Would recommend to others.
Pros
Easy to use and integrate on teams. The user interface is clean.
Cons
Can sometimes feel sluggish and may need time to get used to.
- Industry: Law Practice
- Company size: 1,001–5,000 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Kaz
Reviewed on 2023/04/09
Pros
I think the most useful aspect is design.
Cons
I think the least useful aspect of this product is expertise
- Industry: Legal Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HighQ Collaborate-Exceptional for Internal and External Team Collaboration
Reviewed on 2021/12/20
I can only provide high praise for the solution - which is simple, robust and elegant - and for...
I can only provide high praise for the solution - which is simple, robust and elegant - and for support and client success representatives that we work with.
Pros
I and our Firm have used HighQ Collaborate since the fall of 2014 and have found it and the support team behind it to be consistently exceptional. There just isn't any other solution out there that truly measures up for administrators and end-users alike. It is both robust and user friendly. We rarely have to provide end-user training for this solution and have not sacrificed but only gained functionality. Few software solutions measure up to this one.
Cons
I promise that I am just a client and am not on the payroll for TR/HighQ. This solution has very few flaws and TR/HighQ support does a fantastic job of listening to their clients and providing regular updates that are based on user community recommendations. They have excellent systems for this which include an online dev community and a solid knowledgebase that can be searched and referenced.
That being said - there is one thing that I still wish they would get right... When creating a "choice list" for an iSheet there isn't an easy way to add a long list of items (something that SharePoint lists do exceptionally well). This would be beneficial if you wanted to create a list of 50 states for a choice list or if you had a client that had 100's of facilities that you wanted to make available in a choice list drop menu. These unfortunately have to be entered individually and manually. Also when adding a new entry (e.g. if a client acquires a new facility) the admin has to add it to the bottom of the list and then manually sort it up to its proper alpha-order spot in the long choice list. These tasks can be time consuming but are usually rare and one-off activities. While they are annoying - they are miniscule concerns and the massive benefits of this tool far outshine these small burrs.
Response from Thomson Reuters
Hi David - Thank you for your positive review of HighQ! It's great to hear that our solution is intuitive for your end-users to reduce the need for training. We will pass along your helpful feedback for a more simplified iSheet "choice list" experience to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer.
- Industry: Venture Capital & Private Equity
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ceo
Reviewed on 2023/03/01
Pros
Great info, clean cut really liked how much info it provides so fast
Cons
it wasn't easy to use. Many software programs can be complex and difficult to navigate, especially for users who are not familiar with them. This can lead to frustration and a decrease in productivity.
- Industry: Law Practice
- Company size: 501–1,000 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
HighQ Review
Reviewed on 2023/04/28
Pros
Ease of use after you learn its capabilities.
Cons
It took some time to learn how to use when you first open it.
- Industry: Law Practice
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
HighQ is Easy to Use and Very Versatile
Reviewed on 2022/03/21
We are building client-centered sites for all of our company clients. We also plan to use this as...
We are building client-centered sites for all of our company clients. We also plan to use this as our intranet and extranet.
Pros
Super easy to use and feature rich. Good customer support. Versatile, no-code software.
Cons
We'd like to see better integration with our legal document management system, more versatility in the dta visualizations.
Response from Thomson Reuters
Hi Marya - Thank you for your great HighQ review! We're pleased to hear that the solution is versatile and easy to use. We will pass along your helpful feedback regarding better legal document management system integration to the product team. We appreciate your continued partnership and for being a valued Thomson Reuters HighQ customer.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Can't live without it!
Reviewed on 2019/11/27
Our overall experience has been hugely valuable to our department. It has saved our team hundreds...
Our overall experience has been hugely valuable to our department. It has saved our team hundreds and hundreds of hours over the years and we can't imagine going back to the way we worked before.
Pros
We use this software to automate client intake and to generate Official Rules for game promotions. It has enabled our team to handle our large workload in a faster, more efficient, and streamlined way than ever before. We love being able to have a plain-language, easy to understand, questionnaire that still gets us the information we need to populate legal documentation and our clients love it too! Utilizing business rules for different templates allows us to calibrate and spot higher-risk legal issues and ensure we are spending our time on higher business value programs.
Cons
We have had a great experience with Contract Express and there really aren't many negatives. To new users, I would say that the coding can take some time to learn if you are going to do it yourself. There are also some limitations in the design/flow/customization of the questionnaire but it's things that would be more "nice to have" and are not a requirement to using this software successfully.
Response from Thomson Reuters
Dear Ms. Peck,
Thank you or your glowing review of Contract Express! We are elated to hear the software has enabled greater efficiency for you internally and for your clients as well.
Thank you for being a valued Contract Express customer!
- Industry: Law Practice
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use, secure data
Reviewed on 2022/08/30
Sharing documents in a secure way is easy with HighQ. I am confident that the data put onto the...
Sharing documents in a secure way is easy with HighQ. I am confident that the data put onto the system is secure, and I am also confident that only the users granted access can see the documents I want them to see.
Pros
Uploading and structuring documents was very easy, which is key when sharing important legal documents with a client.
Cons
Sometimes the software doesn't work, as in access to the web browser is down. This is less than ideal if you need to share large documents with clients urgently.