iVvy Event Management Reviews

Number 1 is the ease of use. Everything is covered in Ivvy. "If you can think of it, Ivvy will do it, you just need to work out how."

Integration with current systems was very easy. Would be ideal if Ivvy also had an app rather than using third party provider.

Booking system for multiple sessions, Diary entry, contracts.

Ticketing I struggle with following steps - however with our the staff online help who are amazing I would'nt be able to follow.

Copy features are great and save a lot of time, as does the edit multiple option. Packages can be set up pretty easily and are easy to use. The regular training session as also a big plus.
Would love if there was a favourite reports/columns option for views/reports you run regularly.

Some of the information that you expect to automatically update from one area to another do not do so, this means there is a fair bot of manually correcting the information.
No revision/update/version numbers that show on BEO's to easily distinguish between the versions.
Splits for revenue over the packages.
Invoicing feature is not fantastic, it becomes quote difficult if you have a slightly more curly invoice to amend.

The delegate info is great and easy to navigate

It is not easy to use. There are lots of errors that come up. The examples are not great in the training. TOo small to see them.

at the beginning it was a great solution for our needs

limited reporting available, lack of focus on making improvements to existing offering - attention seemed to be on new developments rather than improving what was already there

poor customer service - am tired of following up about an ongoing error - 12 months after closing the account. Updates and phone calls are promised but ever come through

Ease and speed of use.
Great template presentation.

Nothing - I love it all!
Any tweaks required to fit your business are easy to make.

Ease of use

Can't be logged in more than once on any PC.

It is easy to navigate from importing opportunities to closing sale and managing their BEO

How you have to select the food and beverage for each sessions

I have only started using this software in the last 6 months. The support team especially [SENSITIVE CONTENT] who has gone out of his way to help me work out the best solution to any of my issues. No matter how significant or insignificant my issues are [SENSITIVE CONTENT] has always made sure to helped out including adding some instructions for next time. It is always a pleasure to be supported by Jacob. Thank you so much for your assistance.

Email campaigns - wish you didn't need to copy the previous campaign send out to a new invitee or invitees. you should be able to use the same one and choose the people you want to send it too.

Constantly improving, and generally easy to self-teach and use. But when I do run into an issue, tech support has been amazing! Especially with [SENSITIVE CONTENT], he's the right mix of tech-y and user-friendly!

Ongoing glitches can be annoying. Some things take several steps to complete.

It started off promisingly. I thought this would be quick and easy

Tried to book a conference in Melbourne using iPhone and QR code. It had difficulties simply uploading a '2' into # of attendees. When it got to asking me to set up a password, it didn't even display a keyboard!?! So rang a Tech Support guy at IVvy and his English was so poor he was totally unable to understand the enquiry. So went home and changed to laptop. Details loaded were up. Good sign! However, it kept 'losing' the password confirmation entered every time I confirmed and went to the next screen?? This is one amateurish booking facility?

Me gusta que cuenta con un sistema de reservas en línea que te permite gestionar la disponibilidad, los precios y las confirmaciones de los asistentes, así como integrar el pago con diferentes métodos y monedas.

Estoy muy conforme con el desempeño de la herramienta.