Okta

4,7 (737)
On-demand identity & access management for enterprise

Overall rating

4,7 /5
(737)
Value for Money
4,4/5
Features
4,5/5
Ease of Use
4,6/5
Customer Support
4,4/5

94%
recommended this app
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737 Reviews

David
Overall rating
  • Industry: Internet
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Single sign-on done right

Reviewed on 2019/07/29

We were trying to solve a ubiquitous problem - how to use cloud/saas services within an enterprise and keep control of the authentication to them all. Okta gives us a centralized place to manage those passwords, automates the integration of Active Directory authorization and authentication, and it also helps employees discover what services are available to us.

Pros

Have you ever heard someone with this "great" idea? "I'm going to make a webpage that has all your links. When you click them, it'll authenticate for you". It sounds great, but in reality it's extremely hard to do. Securely storing passwords, integration with enterprise systems, centralized management of the lists of links, etc. And, if you do one thing wrong, you can compromise the security of literally millions of logins.

Okta seems to have conquered the problem. It's central management is wonderful. New employees login for the first time and immediately have dozens of applications available to them. New applications are all managed through our Active Directory groups.

It has a great chrome extension that gives you access to your links from your toolbar. The smartphone app, Okta Verify, is fast and works well.

Cons

At work, I use 3 servers within Okta. One for our "corporate" servers, one for "production" and one for our parent company. The chrome extension only shows the links from the most recently accessed. So, I end up having to use the web pages, even with the extension.

Also, having multiple Okta servers doesn't work well with LastPass and other password managers. They see all my servers as the same host. But, I have different passwords. So, I basically just turn off password management for Okta.

Chase
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Hands Down The Best SSO/Adaptive MFA Solution on the Market

Reviewed on 2019/05/28

We have been more than pleased with Okta. It makes signing into a bunch of different applications so much easier and only having to remember one password. Without having any prior knowledge with SAML, being able to set up new applications was still very simple and straightforward.

Pros

Okta has simplified everything for us. The process of setting up applications is pretty straight forward, and the number of applications that are supported is amazing. The adaptive MFA is really neat so we can easily balance security and usability to meet just about everyone's needs. The amount of work we have to do to onboard a new user has been reduced drastically through the support of SCIM and APIs. They continue to innovate and bring out new features that further enhance the usability and security of Okta.

Cons

Only minor issues with Okta, primarily being chose of wording for some of the settings that lead to some confusion on when Okta sessions expire.

Alternatives Considered

Google Workspace

Reasons for Switching to Okta

Simplicity was the overarching factor in selecting Okta. They are very focused on helping nonprofits as well, and that was a huge bonus for us.
Verified Reviewer
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

No need to remember a password or ever log in again!

Reviewed on 2018/06/26

Pros

I use this software for a company I work with and love how I don't ever have to remember passwords - AND how it logs me in automatically. I'm a man who loves things to be easy, and Okta removes those extra clicks of having to select my username and click submit (I'm looking at you, LastPass).

Cons

When I'm logged into Okta, it automatically selects my credentials for me. So for sites that I have lots of user names for, it overrides my ability to choose one. I then have to open an incognito window, and pull my un/pw from LastPass - which is a pain.

Andrew
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Okta leads the way in SSO and controlled access

Reviewed on 2022/12/19

Okta leads the way in SSO and controlled access Allowing users a hybrid experience for work which is safe and secure

Pros

Once setup, administration is easy and user management is simpleCompany portal is a great feature to manage user accessMFA and SSO does what it meant to do very well

Cons

The product does take some initial setting upThe product has many features that can seem very confusing and the price goes up with each of the features you need significantly for each user

Alternatives Considered

Duo Security and Microsoft 365
Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 1 001–5 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

OKTA-for Everything

Reviewed on 2022/11/03

Product support is good. 4 out of 5.Ease of Use.API are readily available to integrate with other application.Maintaince is easy.

Pros

Ease to use and the API are readily available. The SSO part is so nice and you can use for multiple devices. one more feature that i like is Enable passwordless authentication into anything. admin work is simple here.

Cons

as of now we are using this software for good. not sure any problem we are facing with the same. Most of the time we are getting support from the OKTA team faster and the problem resolution/ turnaround time is good.

Alternatives Considered

JumpCloud Directory Platform and LastPass

Reasons for Switching to Okta

ease of support and product review and stability.
David
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Okta Buyer Review

Reviewed on 2019/05/02

Need to provide Single Sign-On (SSO) and policy modeled MFA/Adaptive Authentication along with Directory integration are the main use cases. Okta hit it spot on!

Pros

SaaS Model, easy to provision and supports the most used applications from an access management and directory integration perspective. The user interface and capabilities are light years ahead of the competition.

Cons

Limitations around on-premise integration with applications and environments. This is not too bad as a SCIM provisioning agent/component is available to support limited provisioning to on-prem applications.

Alternatives Considered

PingFederate and Oracle CPQ

Reasons for Switching to Okta

Okta is leading the charge in the world of "modern authentication" and has integration/apps to support a highly mobile workforce supporting appropriate access to applications and services.
Verified Reviewer
Overall rating
  • Industry: Broadcast Media
  • Company size: 5 001–10 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Great MFA

Reviewed on 2021/09/07

great that it doesn't disclose what you are authenticating

Pros

Most banks and services use mfa, and 2factor. but they identify who / what you are authorizing. Okta doesn't. If you have criminals trying to access your logins. Okta gives 1 major step of security above the other. s

Cons

nothing, it's fine. it ticks all the boxes for what i need.

Owen
Overall rating
  • Industry: Financial Services
  • Company size: 501–1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Okta integrations is flawless

Reviewed on 2020/08/18

optimizing overall business processes by streamlining authentication.

Pros

How well it integrates with all of our corporate tools needed to secure the enterprise.

Cons

I would request that they expand out the option to remember a device from 10 hours to 12

Alternatives Considered

Duo Security

Reasons for Switching to Okta

It was seamless to add business tools to the platform
David
Overall rating
  • Industry: Computer Software
  • Company size: 10 000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Okta is a seamless system I use to access my company network

Reviewed on 2022/12/09

Pros

Seamless, easy to use, fast. A no-brainer.

Cons

No downside as far as I can tell. It is so easy to use I almost don't notice it.

Elena
Overall rating
  • Industry: Information Technology & Services
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

One of many tools for doing authentication

Reviewed on 2023/03/17

Pros

Is one of many tools to do authentication, it is simple to use and gives you the option to do two-factor verification using the code generated by the app or by clicking ok on a notification that appears as a pop up on your phone.

Cons

It doesn't have any particular cons but sometimes it adds to many other authentication apps that you have on your phone and does nothing more or less than the others.

Max
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top tier identity provider

Reviewed on 2021/05/18

Okta is our go-to identity provider for clients and plays nice with most other software tools that leverage external identity providers.

Pros

Okta makes it very easy to get started with an identity provider. It has comparable or superior features nearly all other identity providers on the market. The ability to create a trial account to quickly test and assess its feature set is also a huge plus.

Cons

Okta is great but the feature set and documentation can be overwhelming. For experienced IT folks its fairly straightforward to implement but for new users unfamiliar with identity management, the huge feature set and breadth of documentation can be a bit intimidating.

Alternatives Considered

Microsoft Azure

Reasons for Switching to Okta

Okta is best of breed
Verified Reviewer
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

The most efficient software to streamline admin tasks

Reviewed on 2021/05/13

Like I mentioned earlier, this is the most valuable software addition, in my experience. It doesn't add any new innovative features, but instead combines all the apps necessary into one log-in process, with a centralized extension that lets you access any platform instantly. Takes away so much of the hassle that comes with working on multiple platforms (imagine - Trello, Gmail, Dayforce, you name it -- no log-in, no security texts, just a click and you're there!)

Pros

This is by far the best new software I've used in the last few years. So many platforms exist that offer the same "innovative efficiency" for employees and employers alike; Okta is the one that really delivers. Long story short (in my experience with it) - it allows you to link all professional accounts (think email, payroll apps, time tracking, any other software you use) into one efficient log-in process, with an extension that allows you to access any of the above at any time, without having to fiddle with passwords, dual authentication, etc. It is a huge time saver for me EVERYDAY, and saves our HR and tech team the headache that comes with having to manually reset passwords or log-in info for employees on a million different platforms.

Cons

There was a slight* learning curve
*slight = it took under 15 minutes to fully set up, with some slight hiccups along the way, if you're not super tech-savvy. Luckily, once you're past the initial set-up, there is never an issue again. Everything just works!

Camila
Overall rating
  • Industry: Internet
  • Company size: 5 001–10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helpful and robust identity management software

Reviewed on 2022/11/25

The Okta platform's interaction with Microsoft Active Directory is one of its better features, in my opinion. Since practically everything in our organization currently uses AD, Okta seamlessly connects and assists us in managing granular user identities. We can automate a lot of the onboarding and off boarding processes thanks to this, which saves time.

Pros

Okta offers a straightforward, easy-to-use, yet effective SSO protection cover for all business or work related logins. With okta verification, no trespassers or unauthorized individuals can log in or access my workspace or data. It increased security and verification by one level. I enjoy how easily I can access all of my application in one location. I also find that to be ok. I have security and privacy thanks to Okta.

Cons

It doesn't work well mobile devices; I'm having some trouble using the Okta lifecycle Management platform on my phone; maybe, this problem will be fixed soon. If it gave slightly easier configurations and substantially more customization choices, the user interface would be greatly enhanced.

Quang
Overall rating
  • Industry: Defense & Space
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Okta for remote work

Reviewed on 2021/08/24

Experience has been very positive. I access most of the Apps in Okta from home. For those Apps that I cannot access, I'll just wait until I come back to the office to use them, or bring my work laptop home. Okta has made working remotely more convenient.

Pros

Lets you access Apps without directly using VPN. This is useful for working remotely since you can use your personal computer to access the Apps instead of bringing your work computer home to access the Apps. All you need is username and password, and second authentication (if set up) to log into Okta to access your Apps.

Cons

There are still certain Apps that need direct VPN in order to access remotely. For these Apps, you still need to bring home your work computer to connect directly to VPN to access them. If this limitation can be overcome, then Okta would be fantastic for remote work; you no longer need to bring your work computer home.

Henry
Overall rating
  • Industry: E-Learning
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Okta is great for the price!

Reviewed on 2022/09/25

I have had a great overall experience with Okta.

Pros

It is easy to use, a good bang for your buck, and is very secure. We had a breach with our previous SSO provider, but have never had one with Okta since. They also have great customer service.

Cons

I have no complaints with Okta, but if they had to add something it would be more integrations.

Alternatives Considered

Slack
David
Overall rating
  • Industry: Semiconductors
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Reliability and fluidity in identity management

Reviewed on 2022/06/11

Pros

It allows a good workflow and effective management that minimizes risks. It is highly scalable and easy to use. The self-service it offers allows end users to request a new access without any complications. It allows you to manage the life cycle of a user and the resources and responsibilities to which they have access.

Cons

Although it is an effective and secure platform, its initial installation is very complicated, it presents many configurations.

Elena
Overall rating
  • Industry: Construction
  • Company size: 501–1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

I No Longer Have to Remember Passwords!

Reviewed on 2021/02/16

I love it. In the future, if I ever get my own business off the ground, I will definitely be considering OKTA as a software that we will use.

Pros

At my company, we had separate logins for SO MANY PLATFORMS. And you know how it goes - each password has to contain a certain number of uppercase letters, lowercase letters, special characters, etc. It was getting so hard to remember passwords, and I was getting sick of having to reset my password every time I logged into something. OKTA solved that problem for me. By navigating to the OKTA page, I could click on one of the "tiles", and it would log me into that platform. Made my life 100x easier.

Cons

Occasionally, I would have issues logging into OKTA itself, which made it impossible to log into my other apps. This was a bug that our IT team seemed to fix. Aside of that, a lot of my issues turned out to be user-error. Once I received training for OKTA, all of my problems were resolved.

kalaiselvan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Okta Review

Reviewed on 2019/07/07

Overall, i am very impressed with the Okta with its powerful security standard implementation.

Pros

Okta exposes its identity API in REST interface with JSON which provide both Authentication and Authorization based on the need.So it is easy to integrate with any type of application as a front end security layer .

OAuth 2.0 implementation by okta provide token which has a validity for some specific time avoid the overhead of making extra authentication call each time.

They give different sort of strong security implementation including single sign on for both Authentication and Authorization but licensing will vary based on the implementation we use in the application.

Time to integrate with any sort of application is very very less .

Cons

You need to understand okta documentation properly to integrate the appropriate security implementation.

we have to put some initial effort in understanding the API.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great User Experience and Easy Administration

Reviewed on 2017/05/24

Pros

Our users save minutes every single day, no longer repetitively typing and re-typing their directory password. When we have had issues with applications, their support has been extremely responsive. They also take what the community builds as custom applications and will roll those into the app library as they put polish on them and make them ready for prime time.

Cons

The only downside to Okta is cost. We know these systems are not cheap and Okta is one of the premium models for sure. We decided that with a system which was so user intensive and users had to touch many times per day for logging into applications, we were not willing to sacrifice usability for what came down to not a lot of money. I will tell you that the list pricing on their website is very negotiable. If you can find some other customers to talk pricing to you you'll know that good deals are there if you work it correctly with your account team and their sales cycle.

Tikisha
Overall rating
  • Industry: Banking
  • Company size: 10 000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Okta offers various options

Reviewed on 2021/12/10

Overall, I like Okta it’s very easy to navigate, set up, & has various options on how you would like to be authenticated.

Pros

I like the fact that okta offer you various options that you receive multi-factor authorization notification, for example I really like that you request notification thru phone or RSA secure

Cons

I don’t like the fact that Okta does not offer the face Authenticator option for the main log in screen & instead you have to enter your organization’s user information each time you download the app. Also the fact that there is 2 apps with similar names Okta Verify & Okta Mobile is kind of confusing.

Owen
Overall rating
  • Industry: Construction
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Okta - Easy on IT, Easy on End Users

Reviewed on 2017/05/11

Pros

Okta is intuitive to manage. It packages a lot of components into a single pane of glass (unlike, say, Microsoft's solution which requires a bunch of disparate systems). You get a log of value for your money. The support and development teams are responsive. The support for single sign-on to non-SSO apps with the browser plugin is very helpful. The product looks nice, and is easy for end users to use. The Okta Application Network has far more apps total, with SAML support, and with provisioning support than the competitors.

Cons

Their MDM solution (OMM) is very basic, and slow to develop more features. It would be nice if you could deploy any mobile app you wish, not just the ones associated with catalog apps. OMM should really support enterprise wireless profiles as well. The browser plugin for IE sometimes misbehaves, and upgrading it doesn't always go as smoothly as it should.

David
Overall rating
  • Industry: Financial Services
  • Company size: 501–1 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Okta is great for admins and end users

Reviewed on 2020/02/29

Our company has so many apps that trying to remember passwords for all of them would be a nightmare. I love how Okta can grant access to one user while denying access to that same app for another user.

Pros

I love how easy this platform is for end users to immediately pick up and use. It is also extremely powerful for IT admins to configure. The Okta Integration Network is a great resource to see if an app / platform is supported. I also LOVE that they offer free training and certifications.

Cons

I wish there was more documentation on how to configure applications from the Okta side. Example: I need to pass a parameter from Okta into my LMS, but neither the LMS vendor nor Okta has any docs stating how to do this.

Kyle
Overall rating
  • Industry: Law Practice
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Okta

Reviewed on 2022/10/23

Pros

A very solid choice for Identity management and SSO features, their MFA piece is equally good and the admin center is very easy to tell which user is locked out and why, it's a great mid-point for those who want to separate themselves from MS a bit before diving into Azure and their MFA process.

Cons

Biggest con is simply the price overall but that can be said with any identity management software, no one likes paying but we have to do so. We've looked at a few identity management softwares as well and haven't been quite satisfied with pulling the trigger for a switch so we remain on OKTA for a time before switching to Azure.

Collin
Overall rating
  • Industry: Retail
  • Company size: 1 001–5 000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Seamless and Secure SSO - A UX Review from a Front-End User

Reviewed on 2018/12/13

I am a user of this software rather an administrator, but do have some visibility to the back-end as I work with our IT department occasionally.

From a user experience standpoint, I have not come across a nicer SSO platform. It is truly a pleasure to use and seamless when accessing our systems.

Pros

A true single sign on platform. We are a high volume company with over 1200 employees and utilize multiple cloud-based vendors. Having all of these platforms centralized within Okta is invaluable. I could not imagine my day-to-day without it.

API documentation is extensive and functionality is robust. Okta has become our "Single Source of Truth" for not only connecting vendors, but also our data.

Mobile based app is intuitive and fast for dual-authentication. System is very secure. Hand-offs are seamless.

Cons

Dual authentication and tokens can sometime require a dual submission.

Permission grants and overall setup for user-specific platforms may take some time.

Other than that, not much more!

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great Single Sign-On tool - Highly recommended

Reviewed on 2021/09/23

Our organisation recently switched to Okta and it has already led to efficiency gains by reduced the need to remember multiple passwords across different applications and greatly reducing the time taken to login to each application individually. The biggest benefit is the fact that Okta is compatible with a host of applications (both internal and external).
As a user, I've been greatly impressed by the tool and would recommend to anybody contemplating it.

Pros

Okta truly lives up to its name by serving as a one stop shop eliminating the need to sign in to a host of applications separately hence reducing the time taken by such sign ons massively. Further, it also serves as a password manager/ vault and I, no longer, need to remember passwords to all the different applications (both internal and external) used at work. Our organisation is increasingly migrating more and more applications (such as VPN, microsoft office, our intranet logins, etc to Okta) - which is massive plus.

Cons

The initial set-up of the app takes some time to complete and can be slightly complicated.
As an additional security layer, Okta requires you to input a security code generated on the Okta Verify app on your phone. Hence, it may be impossible to sign in to your applications if you lose or do not have your phone handy for some reason