Marketman Reviews

- FULL INTERFACE WITH OUR POS
- EASY TO USE, RELIABLE REPORTS
- THEORETICAL VS ACTUAL REPORT ALLOWS TARGETED RESPONSES TO COSTING ISSUES
- PURCHASING CONTROL
- REDUCES LABOUR COST

MINOR ISSUES ONLY
- ALTHOUGH EASY TO USE, THE LEARNING CURVE REQUIRES A SIGNIFICANT TIME INVESTMENT
- OUR POS DOES NOT FULLY INTERACT WITH THE PROGRAM TO OUR SATISFACTION

Marketman captures all the information and the user-friendliness someone can expect. It feels very personalized.
Changes can be easily implemented. User requires minimum experience to familiar themself. I have used several software, I can say marketman is certainly the best!

Phone support needs to be more prompt! The team could attempt to solve problems over the phone rather than taking messages only.

This system is very easy to use and navigate. I have been able to pick up the functions without "formal" training by Marketman. Ordering and invoice entry are easy and quickly accomplished. The iPad capability helps ordering from shelf to order. The inventory system is easy to use and calculates COGS as well as profitability. One of the best parts about this system is not the program, but the support that comes with it. Whenever I contact them about questions, they are either able to immediately respond or they get back to you within 24 hours.

The system works well, but when someone else has set it up, it can be difficult to find your way about the items in the program. It is also quite difficult to change UOM for items once they are set up and sometimes it is simply easier to make a new entry and delete the old one.

Easy to organize daily operation, all orders are sent through Marketman. Easy to upload invoices. Cost food out as well able to keep up with price increase

Sometimes it freezes but had to do with our location

I love the ease of getting all my stores inline when it comes to the products i decided to bring. The amount of time and work it takes to make a change from one brand to another happens in minutes. I love that im notified daily when there are price dependencies! at the end of the day we should always what on prices we agree on Market Man really brings that into light with the irregular price feature.

The only thing i dont like is the desktop version of market man its really tough to make changes in terms on turning items on and off for orders if this feature was available through the app for administrators that would be great!

Marketman has a beautiful user interface with robust reporting that allows granular tracking at an item level. The support team has a very solid understanding of food costing which also makes using the program that much easier. Personally, I am a huge advocate of doing one thing and doing it right. Marketman Does inventory and food cost controlling extremely well.

It would be nice if integrations took a little less digging on the restaurant side. It would be very helpful if there was the ability for a restaurant to build a custom item level report similar to the Cost of Goods report in which we could put specific items i.e chicken and get a set ALL day/week/month usage.

It's pretty straightforward, there's some terminology that's confusing, but that's appropriate to the tasks in hand. It's pretty straightforward to use.

Sometimes it doesn't do what I need it to do al the time, the iPad app is good, but lacks some of the important desktop functionality. Again, that's the beauty of an iPad though I having a quick function on tasks.

Good for multi unit operation. Easy transfers between the stores. Good stock count templates. Easy login.

Updates are a bit slow. Not considering feedback from customers.

The most impactful feature of MarketMan for me is the ability to order produce on the fly and managing inventory made easy.

The UI sometimes lag in a mobile device.

It's saving me a lot of time and I don't have to use the excel sheet in order to make the Inventory, user friendly and no cost for extra users, I can place the orders form the system and that's saving me time when I actually have to insert the Invoices in the system, price change notification and credit notification.

I don 't like the fact that when I change something in my POS system, for example if I modify only the name of an item in Revel, MarketMan is creating me a new Item.

Easy use, great when looking for past orders, invoices and inventory.

minor technical difficulties. but nothing that customer support couldn't fix

The POS and quickbooks integrations make keeping track of sales stats as they relate to inventory very easy. The customer service team was quick and professional with getting my business set up and started. The food costing/price optimization tools have lead to a noticeable and meaningful cut in expenses since implementation. The inventory management (real time availability, par levels, easy ordering) features are fan favorites of my chef and kitchen manager.

The ease of use for the various different levels of the platform. The visual representation of data adds a level of ease to day to day process'.

Some of the data calculations - when analysing COG's, lead more towards an American market. It terms of quantifying volumes and percentages.

Marketman was recommended by both our (competing) POS vendors - not a common occurrence surely - as an essential part of the solution to our inventory problems. We absolutely had to check them out, and they were indeed the real deal. Love the reporting, ease of use, and the fact that unlike its main competitor it doesn't take 3-6 months to learn and use.

Can't think of any issues at the present time. Make it even more affordable for startups that are scaling, perhaps?

set up was easy, the support was good and great follow thru

when you first set up. you should have more dialog with the company on how they would like to see items listed. i had a lot double redoing the original set up very time consuming .

i like the credit function but i don't understand why if the price drops it shows as a credit

Automated invoice capturing, automated inventory price updates, vendor integrations, shelf to sheet order guides and inventoring, restaurant essential reporting features, Quickbooks integration, customer service is excellent.

It takes awhile to set up, but all software in this category does.

Ease of use - very intuitive
Customer service - quickest ever
Very detailed reports
Best value for money
Can integrate with multiple POS (virtually any if done manually )
Commissary Kitchen features
Cook book option

Not having a product for the front end (POS) otherwise, no Cons.

As administrator is was an easy and intuitive to set up for a multi-unit chain.
Being able to obtaining accurate actual to theoretical costs by building out our menu recipes was not very difficult.
Really like the invoicing scanning feature and having the ability to have images of the invoices stores with the reconciled invoices.
The systems mobile application is easy to use and convenient for the operators.

As we are a chain enterprise we use a multi-warehouse system with our main Distributor, US Foods. Setting up multi-distribution points with in the system took some additional time and effort.

value for money, ease of use. Good customer support flexible

reporting functions need improvement....

Easy to use and to understand for our team / Full of reports really useful / Making orders is easy and really flexible for our supplier / MarketMan Team is constantly listening and improving the software.

No way to manage internal transfer : transferring (in a simple way) a bottle of wine from our bar to our kitchen is impossible.
No acces of all our product on their mobile : would be really useful when speaking with a supplier outside of the restaurant

We don't have to manually input our invoices.

We cannot customize / build our own reports

Over all the system lacks a clumsiness which is present on a lot of F and B programmes. It is easy to track inventory And the statistical representations are presented in many different ways (info graphics, excel ) etc. There is something for everyone’s brains to be able to digest!

I found building the inventory difficult and that there doesn’t seem to be an option to link more than one product to multiple suppliers.

The customer service team is amazing! They are always so responsive and also push for new features based on feedback! They really listen and I love working with team!

Sometimes there are little nuances you have to remember and duplicating things amongst multiple locations or items can be time consuming.

It works once it’s all setup. However, setup isn’t for the non-technical. I’m an IT guy and it took me weeks to fully set it up. And I feel like it could be better with just a few more small tweaks.

Setup and the iOS app. The app is cumbersome and almost remedial.

How easy is to order and cost all items

To integrate it on an already operating business is challenging to transfer all the information.